01x01 - Rock Family

[bunniefuu]

NARRATOR: It's every
parent's worst nightmare.

Enough already.

I told you to
stop complaining.

NARRATOR: Kids
completely out of control

and taking over the household.

These families have reached
the end of their rope.

CJ, get off.

NARRATOR: They're in
desperate need of help.

[screaming]

They only have one
alternative left.

It's time to dial Nanny 911.

[phone ringing]

Hello.

This is Nanny 911.

NARRATOR: We've gathered a
team of world class nannies

from all over the globe.

Each week, from Nanny
Central, they will watch

a video of a family in crisis--

and decide which nanny
is best suited to help.

They will then have one week to
take our families from living

hell to a family bliss.

Look at me.

I'm serious.

There are going to have to be
some major changes that go on.

That's the plan.

NARRATOR: Can these
families be saved?

No, we leave her.

It doesn't have
to be this extreme.

I am trying to show you
a better way to do this.

NARRATOR: Parents of
America, help is on the way.

Hello.

NARRATOR: Tonight on Nanny 911.

With their 10 year
anniversary looming,

Matt and Karen have
lost their minds.

[screaming]

Dylan carves a path
of destruction.

Dylan.

Dylan, don't hit me.

Stop it.

That hurts.

She's your sister.

Dylan is running the show.

NARRATOR: And sister
Natalie knows no bounds.

The Rocks haven't slept
together in four years

and their marriage now
hangs in the balance.

Dylan won't sleep in
his room without me,

so I sleep with Dylan.

I sleep by myself
or with the dog.

NARRATOR: Can Nanny

Hello.

NARRATOR: Or is this
family beyond repair?

[theme music]

Mommy!

We have two kids,
Dylan will be five soon,

and Natalie will be three.

Dylan, stop it.

She's your sister.

She's pulling his hair though.

Then take him--
take Dylan away.

The kids are pretty
much out of control.

Dylan!

KAREN: Dylan.

NANNY DEB: Before kids, we
could do what we wanted when we

wanted, and go where we
wanted, and now everything's

revolved around the kids.

It's a lot more complicated now.

Hey, that's not nice.

The kids have been a
strain on our relationship.

Dylan, don't hit me.

That hurts.

I consider my life chaos.

Sometimes I don't
even want to come home.

I'd rather be at work still
because I know that it is more

stressful at home than at work.

Dylan, no!

Dylan is running the show.

He screams and yells so
loud that I'm worried it's

going to affect the neighbors.

Natalie's learning
that same behavior.

The kids know how to
manipulate both of us

and get their way.

They fight and
they get mad at us,

and then they say not
nice things or hit.

And I think that they
need to have some respect.

Dylan.

MATT: Dylan, no.

I love Dylan and everything,
but I wish that he

would listen to me more.

Give me it.

Give me it.

When I need help,
I need it now,

and Matt's always in
the middle of something.

I'll be right there.

The kids both want her, and then
she gets frustrated with it,

and then she yells, Matt,
Matt, I need your help.

And it's like, I'd like to help
but they want to be with her.

Dylan, go on your side.

Matt and I have no quality time.

Dylan won't sleep in
his room without me,

so I sleep with Dylan.

Can we turn your
light off, honey?

No.

I sleep by myself
or with the dog.

Dylan, stop it.

I want my children to
respect people and be nice.

I just don't know
how strict to be.

I don't know.

It's got to stop and
get better, and this

is going to be the turning
point so I need help now.

So what do you think, girls?

There's absolutely no respect.

They need some structure.

Those children are
totally out of control,

and they really need
to know their limits.

This family is in utter chaos.

They definitely need our help.

Having learned a little about
this family and their problems,

I've decided that Deborah,
with her determined and happy

nature, should be the
one to go and give

them the help they need.

NANNY DEB: My understanding is
that the Rocks have a problem.

They're not on the same page
on how to raise their children,

and it's putting a
strain on their marriage.

That has got to change.

As is so often the case, I
suspect the issues lay more

with the parents than the kids.

It's time to find out.

NARRATOR: Coming up.

Nanny Deborah turns the
Rock household inside out.

NANNY DEB: The rules in this
family are going to change.

NARRATOR: And--

Natalie, look at Mama and tell
her you need to use your words.

No.

NARRATOR: Later--

He won tonight.

You guys are arguing.

NARRATOR: Karen falls apart.

I understand, it's your baby.

NANNY DEB: I'm Deborah.

I'm from Holyhead,
North Wales, and I've

been a nanny for 22 years.

I've been chosen to
work with the Rocks

because they're not
in sync and teamwork

is one of my specialties.

Hello.
- Hi.

Deborah, nice to meet you.

- I'm Karen.
- Matt.

- Hello.
- Natalie.

Hello, Natalie.

Is this Nanny 911?

Yeah, that's her.

NANNY DEB: First days
can be a little awkward,

but we won't let that stop us.

It's time to get
down to business.

I think the plan of action
will be I'll sort of blend

in a little bit today, and
we'll watch what's going on

and see what we can do.

OK.

Just carry on as normal.

I'm just a part of
the furniture today.

My first impression
of Nanny is

I'm kind of intimidated by her.

I'm just on guard.

I'm afraid I'm going
to do the wrong thing,

and I'm going to get
criticized for it.

Oh, it's OK.

[muffled speech]

You what?

Dylan.

[crying, arguing]

NARRATOR: Dylan, I know
you're so tired, too.

NATALIE: I'm tired too.

KAREN: You want me too?

Matt, I need your
support, please?

I'm the boss, remember, buddy?
- No.

I'm gonna--

Dylan, give me that now.

I'm going to count to five.

I want it now.


Dylan's the adult
in this relationship.

He's the one that's
barking the orders.

Basically saying I'm
the one who knows

what's going on around here.

All right, let's go
get your bed ready, OK?

NANNY DEB: I'm appalled
by what I'm seeing.

Hitting, cursing, total
disregard for their parents.

These kids are out of control.

This family is an utter chaos.

No.

I've really got my
work cut out for me here.

This needs to go
back in the pantry

if you're not going to eat it.

Thank you.

Mommy's not going
to do it for you.

Could you please
put it right there?

Thank you very much.

I'd like that to go back--

I asked him to put it
back in the pantry, Karen.

NANNY DEB: These parents are
obviously not on the same page.

No marriage can survive this.

One is enough
for both of them.

- One of these?
- Yes.

NANNY DEB: I think it's time
we sit down and have a talk.

Let's just go and sit
down, and I'll talk to you

about all those notes
I've been jotting

down while you sit with me.
- OK.

Sounds good.

Go ahead.

The biggest thing that I
noticed with the situation

is that Dylan is the one
that's in control of the house.

And obviously,
Dylan isn't the adult,

so somehow or another, he's
got the impression that he's

the adult in this situation.

He's dictating to everyone.

Come here.
Do this.

Pick up this.

Do that.

On the other hand,
you are the adults.

So somewhere along the line,
the message has gotten mixed up,

and how did that happen?

It's like we don't
know what we're doing,

so we didn't do anything.

I'm most concerned about
regrouping the family,

and you guys have this
anniversary coming up,

and you want the children
to be well behaved.

And in order to do that,
there are going to have to be

some major changes that go on.

So I have a plan,
and tomorrow, we'll

go over absolutely everything.

You ready?
- I'm ready.

NANNY DEB: You're ready.
- You ready, Karen?

He's ready.
You're not quite ready.

You'll get ready.

I'm ready, but I'm scared.

NANNY DEB: Any time
you have to get

in between a husband and
wife, you walk a fine line,

so this could be tricky.

So, Karen, Matt, the
rules in this family

are going to change.

The first rule is we
respect each other.

Number two, every
action has a consequence.

I'm going to count to five.

I want it now.


Number three, I
want does not get.

Number four is hands
are not for hitting.

In a family, we do not hit.

I saw you do that yesterday.

I did.

I saw you hitting Mommy,
and that's not OK.

All right, let's do it.
We're ready.

Dylan, are you ready?

We're going to go and you're
going to show me all your toys

and how we keep them.

My first plan of action is to
demonstrate for Matt and Karen

how I want them to
handle their children.

Soon, it will be their turn.

It looks to me like there's
kind of a mess in here.

Can you show me where
all the pillows go

and where the blankets go?

Natalie, Dylan's
going to make the bed.

Come on down, please.

No.

Yes, I see you're big.

Dylan is going to make the bed.

No, I'm not going away.

If you don't choose
to listen, you're

going to go to your own room.


This is how you handle it.

OK?

She goes to her bed.

You remove her
from the situation.

I know you're angry.

It's OK to be angry.

Can I just sit with her?

No, we leave her.

Oh my god.

I feel like I'm abusing her.

No.

By doing this, you're
teaching her if you get angry,

you need to take
time to cool off.

[screaming]

Nanny, is this
going to get better?

You can go back in there in a
minute, and you can say to her,

I know you're angry.

When you're ready to talk
about it, you can come out.

See, she's calming down already.

I'm not.

Go in there and talk to her.

Just come over and
get down to her level.

See if you can get
her to look at you.

Natalie, will
you look at Mama?

No.

Not will you.

Natalie, look at Mama.

Yes, sweetie.
- No.

No.

Your voice has to
continually be toned.

You're telling them
that you mean business.

You're using a business tone.

I mean business.

She needs to be told.

She just wanted to play.

No, I know, but I had
asked her to get off

the bed because we were
going to make the bed,

and she did not listen.

That is not respectful.

Can she understand
at this age?

She can understand.

You understand, don't you?

No.

You're saying no.

What did I say?

Did I ask you to
get off the bed?

No.

Did you say you didn't
want to get off the bed?

No.

No.

You wanted to stay on the bed.

NANNY DEB: Now you
want to stay with Mama,

but you need to use your words.

Natalie?

Natalie, look at
Mama and tell her.

You need to use your words.

No.

Yes.

You need to use your words.

Look me in the eyes, Nattie.

No.

Are you ready
to come back now?

No.

NANNY DEB: OK.

So we're going to leave her.

- Are you going to listen?
- Yep.

Yep.

That's what I like to hear.

Are you going to listen?

- Big.
- You're going to listen?

You're going to be big?

- A big listen.
- Big.

- Big.
- Big.

High five?

Yay.

Yay.

Excellent.

Karen feels as though
her part of the parenting

is the nurturing,
cuddling part, and I'm

trying to get my point
across, which is, as a parent,

you also have to be a teacher.

Almost finished, and then
we can get to the toys part.

I can do this
one somewhere else.

You can do that
one somewhere else.

OK, off you go.
Do that one.

I'll do this one.

The bed is made.

Excuse me?

Is that a respectful
way to talk to Mommy?

I didn't know it was talking--

NANNY DEB: I know, but did
that sound respectful to you?

Was it nice?

Or was it a little bit not nice?

NANNY DEB: OK.

Can you try again?

Dylan, can you come in here?

Nanny's talking to you.

Yeah.

KAREN: I really like that one.

NANNY DEB: That's better.

You know what?

I'm proud of you because
you're doing a great job.

You're working
really hard today.

One of the things
that I have noticed

is that Karen takes
on all the parenting

and Matt is on the sidelines.

That has got to change.

And don't follow me.

I have a rule that anything
with wheels is an outside toy.

That's another--

Matt's biggest problem is Matt
is not as emotionally involved.

His role as a father
is to do what Karen

told him to do
versus to actually

be a strong, assertive parent.

Take Dylan away.

Lock him in his room.

No.

No, Dad.

Dylan, stop.

Stop.

Things with wheels don't
belong in the house.

Let's go put it outside.

OK.

No, we're not
going to ride it.

I'm going to ride it out.

Dylan.

Please.

Thank you for saying
please, but we don't

ride skateboards in the house.

I'd like to
discuss the bottle.

She hasn't had a bottle
in like two days.

She specifically asked for it.

I believe the plan would be
to wean her off this bottle.

Yeah, I understand that.

NANNY DEB: What Karen
needs to realize

is that if she continues to
treat Natalie like a baby,

she will continue
to act like a baby.

She specifically
said I want the bottle.

She's not a baby anymore.

I didn't think you were
making a comment about that.

I thought it was
more of a discussion,

but you were making a comment.
You didn't think that was OK.

I didn't think that was OK.

OK.

I thought that you
were like questioning

me whether I thought it was OK.

I made a statement
that that wasn't OK.

NANNY DEB: This constant arguing
is hurting their marriage,

and is tough on the kids.

If they do not want
Dylan and Natalie

to grow up to be
absolute terrors,

this has got to change.

Dylan.

NARRATOR: Coming up.

Dylan needs to be in
bed at 8:30 PM tonight.

You've got to have
it down tonight.

[dylan crying]

NANNY DEB: I've been with the
Rocks for a couple of days now,

and it's clear that Matt
and Karen's marriage

is in jeopardy if they
do not work together.

You can go get a donut.

[dylan screaming]

I keep telling Matt
how hard it is for me,

and I don't think
Matt's doing everything

he can to help me out.

[yells]

KAREN: I wish Matt would
help me get them ready

and just take a
more active role.

My kids don't have
any structure,

and I worry about them
growing up out of control.

NANNY DEB: Sometimes, in
an outside environment,

a family works better together,
and I want to see if that's

the case with the Rocks.

They may be on their
own, but rest assured,

I will be watching.

Karen really wants a
new family photograph

for their anniversary party.

If this family is going to
be ready by the time I leave,

something has to give.

Maybe this will do the trick.

[dylan yelling]

Oh, no.

Nice.

I've always wanted a
big picture of the family.

Are you the baby?

Are you a little baby?

Totally ineffectual parenting.

Sit down right, Dylan.

Oh, Dylan, that's nice.

That's it.

That's a wrap.

Good job.

Hey, you guys did a good job.

NANNY DEB: I have often
found that long days can

make for even longer nights.

This family needs to address
one of the obvious problems

and that's getting Karen
to sleep where she belongs.

This is your
responsibility for tonight.

You're going to have some
playtime now, bath time.

After bath time,
Natalie goes to bed.

Dylan needs to be in
bed at 8:30 PM tonight.

How is that going to work?

I can't remember the last
time he slept by himself,

so it's been years.

The thing is, be
prepared tonight.

If you have to go
in there 10 times,

you have to go in
there 10 times.

If you're tired tonight
and you're crying,

and you can't go in
there, Daddy's here.

Mommy?

You need to go in
there all g*ns blaring,

and just in a very firm
tone, Dylan, you know,

I want my mommy.

She's sleeping right now.

I'm here for you, but you need
to get back into your bed.

Tag team.

He's got to know you're both
doing exactly the same thing.

I know you can do this.

When he goes to
bed at 8:30, is

he allowed to play with toys--
- Nope.

By himself?

Bed time is bed time.

You think Bobo should
sleep in his own bed?

Bobo needs to
sleep in his own bed.

You know, I'm going to need
to take that way if you're

not going to pay attention.

You know this one, right?

Here.

I'll come and tuck
you in a little bit.

Get situated.

Thank you.

Dylan, if you're going to
bounce, I'm going to leave.

Why?

Because this is reading
book time, and then

I need to go to bed.

I'm very tired.

I need to do this.

OK, then I'm going to leave.

No.

KAREN: OK, I want
to read this one.

It's my turn.

So the hermit crab had grown
and then he left the shell.

It's great you're
reading to him,

but I don't think this
was supposed to last

three hours with three books.

You weren't supposed to read
him three encyclopedias.

I'm going to go now.

I'm going to turn
out the lights.

And if you need
something, just say Mommy.

NANNY DEB: It's become
very clear that the problem

isn't with Dylan.

Matt is progressing and
Karen is obviously not.

She must learn to be
firm with the children

and support her husband,
even if it means

seeing the children unhappy.

She needs to trust
that this will work.

Mommy stays over there,
the same as Daddy bed.

Your bed is right here.

[crying] You go ask her now.

No.

[dylan crying]

Mommy.

Mommy.

Mommy.

Mommy.

Let's go.

Come on.

[muffled speech]

I know.

Lay down, please.

Just like you're at school, OK?

NANNY DEB: Karen
just could not do it.

And for this family
to succeed, everyone

must be in their place.

My job with the Rocks will
not be done until Karen

sleeps where she belongs.

I'm midway through my
visit with the Rocks.

Matt is getting
with the program,

but Karen keeps
caving in and she

needs to support
Matt if this family

is ever going to find peace.

I was watching a little
bit of what was going on,

and I think you guys did
a ultimately a great job.

Obviously, there were
a couple of hitches.

Go night night.

Mommy.

I'm so tired, baby.

The deal was he was supposed
to fall asleep in his room

alone.

OK, you were very firm.

You stayed strong, Matt.

You did everything right.

Matt's role as a father was to
do what Karen told him to do.

I'm so proud of
the fact that he's

been strong and firm with
Dylan and with Natalie

in all of this.

Karen's role has become
rescuing the children from Matt.

She must learn that good
parenting doesn't mean

your children never get upset.

We have our work cut
out for us today.

[natalie screaming]

Matt, I don't
really understand

what's going on right now.

I don't know if I'm supposed
to entertain them there

or what I'm supposed to do.

OK, if you want
to cut the meat,

I'd be glad to go over
there and entertain them.

OK, Matt, how long do
you estimate it'll be

till we have a plate for them?

I think that the nanny
has said things to Matt

like he's done a great
job, and I'm the one

who needs to work on it.

But I'm also the main one who's
taking care of the children.

While Matt will
just say make dinner

and take care of that one part.

I have a lot of other
things I take care of.

Let me cut you some meat.

No.

[shrieking]

MATT: It's good.

No.

[whimpering]

No.

No feet where we eat.

If you want to put
your feet where we eat,

we can go to our bedroom.

Natalie's not
going to be eating.

MATT: Natalie, OK.

I'm warning you.

No more feet.

You know what?

MATT: No feet where we eat.

Of course, surprise, surprise.

I think we should just kind of
let her do it because I think

she really doesn't feel well.

As long as she's not
against the major rules.

That means you're letting that
behavior is acceptable to you.

I mean, it's
choosing my battles,

and I think that she really
doesn't feel well today.

MATT: Natalie, OK.

You want to go to your room?

No.

Then sit up straight.

We'll go to your room
for a little bit.

[natalie wailing]

We need to go to our
room for a little bit.

NANNY DEB: Karen's
biggest problem

is that she refuses to let
Matt be involved as a parent.

She really feels as
though she can only

be in control of the
situation and this undermines

Matt's role as a father.

It's very confusing
for Dylan and Natalie.

If they want to get
their kids under control,

then Karen has to change.

I don't really understand
what's going on right now.

[natalie screaming]

Daddy's going to
get you dressed.

NANNY DEB: What's going on?

She's throwing a fit.

So how are you guys--

how have you handled that?

Basically gave her the option.

She was fussy, so I let
her stay in her room

until she calms down.
- Great.

OK.

So you've handled
it really well.

You're really good at
the firm part of it.

Be consistent with the, you
know, the consoling part of it,

and the information part of it.

So, Dad, you're getting
more and more involved now.

Go back in and say to her,
OK, are you ready yet?

You need another minute?

Do it like that.

Matt has really
become the father

I think he always wanted to be.

You've got two minutes and
we're going to have a problem.

I'm going to do it anyways.

He feels more confident about
taking over and taking control.

I'm trying to teach Karen
that it's OK for Matt

to be a father to his children.

Dylan's not going to help.

[sobbing]

NANNY DEB: Matt--
unfortunately, Karen

can't help stepping
in every time

Matt exercises his authority.

Matt, sensitively
keep talking to her.

Sensitively keep talking to her.

It's OK.

I need to get you dressed.

It's time to get dressed.

I need you to step out.

I'll talk to you outside.

The gentle approach
doesn't seem to be working.

I think she and I need to
have some strong words.

It's OK.

And we're going to go, and she's
going to see Mommy in a minute.

If Nanny is expecting
me to act like that,

that's a problem for me
because I want to hug

and kiss them all the time.

She's calming
down, by the way.

But where did you learn it was
OK for her to react like this?

It's OK for her
to have a tantrum?

KAREN: Yeah.

NANNY DEB: It's a normal
two-year-old emotion.

I know, but do they need
to go through all this?

I mean, isn't it also
normal for a mother to hug

their child and comfort them?

Yes.

But what I'm trying
to teach you here,

you know how to hug
and comfort your child.

You do not know how to set
limitations for your child,

and you do not know how to work
with your husband as a team.

But Natalie right
now, she's 2 and 1/2--

But she got into
this situation

because you and Matt
didn't work together.

When you don't work
together as parents,

you are doing this
to your children.

This is what happens.

She's getting
conflicting advice.

You guys are arguing.

I've talked to you about this.

You've got to get it right.

Work together.

I understand that, but
now that she started that,

is it so bad that after five
minutes-- it's been over five

minutes, that we go to her.

Her father was in
there the entire time.

Did he just come--

No.

He comforted her.

He handled it appropriately.

There was no reason
for her to be in there.

I had to coach him slightly,
but he knows what he's doing.

She is used to you rescuing her.

He's her father.

He needs to be a
part of the picture.

I'm not trying to be mean.

I'm not trying to be mean.

I know but--

It's your baby.

I understand.

It's your baby.

You do not know how to set
limitations for your child,

and you do not know how to work
with your husband as a team.

He was at a loss.

He was over here and
you were over here.

But he says, he
has an opinion.

I just state my opinion.

That's against him?

It's not always about Mommy.

I am trying to show you
a better way to do this.

She wants only you because
you're the one who rescues her.

I don't want her
to have a tantrum.

Why not?

Why can't she be upset?

Why can't she be angry?

You get upset.

You get angry.

How is she going to learn how
to cope with her own emotions

if they're repressed?

It doesn't have
to be this extreme.

She's with her father.

It won't be extreme if you
allow him to comfort her

and to be there.

I'm not going to
prevent you going in,

if you can go in there strong
and you can be on his team.

What I'm trying to do is
help you make this a family.

I know but you're saying
to do that because Matt

and I disagreed.

It's like we disagree
all the time.

That's where this
all stems from.

You look at the
root of the problem.

You usually win.

That's why she doesn't
have a tantrum.

He won tonight.

That's why she did.

I'm trying to help you.

I swear.

I'm not being mean, and I'm not
trying to make you feel bad,

or feel like you
did anything wrong.

Can you go in there strong
now and be supportive

so you can help your daughter?

I want you to go in there
and be strong and supportive.

I'm not going to
tell you what to do,

but I want to see you handle it.

But what I'm saying
to you is you

need to go in and be strong--

Matt?

And supportive.

OK?

I can do it.

KAREN: Daddy loves you.

Daddy loves you and makes
sure you're always happy.

It's better.

Oh, that feel better?

You want to try it in there?

Let's go look for it.
Come on.

A bit wet.

You want to take your shirt off?

- No.
- OK.

MATT: Here it is.

You want to go back
to the table with me?

Yes.

NANNY DEB: Did you support
what her father had been doing?

KAREN: Yes.

Communication.

OK.

Communication,
support, strong.

Daddy's a nice man.

Keep going.

Daddy loves you.

Support.

I'll go get it for you.

I think Karen's
biggest issue is

she feels as though
her parenting

is being taken away from her.

She feels as though her
part of the parenting

is the nurturing,
coddling part, and I'm

trying to get my point
across, which is, as a parent,

you also have to be a teacher.

It's a lot to relearn,
and I guess it'll take

a while to make it a habit.

Two steps forward,
one step back.

Now what else do you do?

Da da da.

Oh.

Give me five.

Thank you, Dylan.

NANNY DEB: Well, a couple of
days have passed since Karen

and I had words, and
I must say this family

has made remarkable progress.

Let's go.

We got to go do
some things today.

What are you going to
work on helping clean up?

Are you going to work
on picking up the toys?

Or are you going to
work on polishing?

- Polishing.
- OK.

NANNY DEB: Dylan
and Natalie seem

so much happier
since their parents

started working together.

What do you think
Natalie will be

good at, picking up the toys?

- Yeah.
- OK.

So that's a good idea.

So we'll tell Mommy our plan.

We'll have a big team.

So Dylan and I have
a plan of att*ck.

Dylan has decided that he
would like to do the polishing.

KAREN: OK.

And he thinks that Natalie
would be wonderful at picking

up the toys.

Let's get to work.

Chop, chop.

Natalie, I need you.

Dylan has a job, and he
has a job for you to do.

Dylan, would you like to tell
Natalie what her job is today?

NANNY DEB: And Dylan's
going to polish.

So let's go and get to work.

Nanny's guidelines
are good for the kids.

Dylan and Natalie are
a lot happier now than

before Nanny came along.

All right, great.

The whole family is going
to do a big cleanup.

Everyone's working as a team.

Just remember to try to
keep the children involved,

because I keep emphasizing to
them you're working as a team.

Dylan, I got a good idea.

Let's put this bed
underneath here.

Ask him if he's ready for it?

Are you ready for this
bed to go down here?

Matt, you're
doing great getting

the kids involved under there.

Please take that.

We're going under.

You're going to go to?

Dylan, say bye bye, bed.

Push.
Push.

Push.

Bye bye.

Woo-hoo.

MATT: Yay.

[clapping]

NANNY DEB: My time with the
Rocks will be ending tomorrow,

and there is one
major obstacle I

would like to address before I
can leave in good conscience.

Karen and Matt have not slept
together in the same bed

since Dylan was born.

Tonight, my mission is to
put an end to that nonsense.

KAREN: You're not asleep yet.

Mommy, [crying]

Karen, you've got to
have it down tonight.

[alarm buzzing]

Mr. Dylan, what
happened last night?

Nothing?

Excellent.

I knew you could do it.

Congratulations.

Oh, that's wonderful.

Last night, Dylan slept
in his room the whole night.

Karen slept with me.

Natalie slept in her room,
and Bo slept on his bed.

Everybody was where they
were supposed to be.

It was great.

How do you feel?

Good.

You look good.

You look like you're
feeling proud.

Are you feeling
proud of yourself?

The idea of Dylan at this point
brings a big smile to my face.

I see in a really short time,
a big change in this child.

He is so proud of every
achievement he's made so far,

and Natalie is following
right in his footsteps.

I think Matt is experiencing
the joys of fatherhood

for the first time in his life.

And I'm also proud of Karen.

This week has been
the hardest on her.

I think letting go
of control shows

just how much she
truly loves her family.

Are you going to say
goodbye to Nanny today?

OK.

OK.

The notes I have for
you are very brief.

Matt, I would like you just to
remember to keep communicating

with the children.

Karen, for you, I really
want you to try to ease back

and let Matt get more involved.

So Matt, Karen,
goodbye and good luck.

Thank you and we're
going to miss you.

Yeah, you've
helped us incredibly.

All right.

And I feel empowered.

I'm the grown up, and
I thank you very much.

NANNY DEB: Wow.

That's wonderful.

You're very welcome,
and I'm going to go

say a special goodbye to Dylan.

Thank you.

All right.

Thank you so much.

Thank you so much
for all of your help.

You've done a wonderful,
wonderful job.

You've been a great
listener, all right?

And you followed all the
family rules, so I know

you can continue to do that.

Goodbye, Nanny.

Goodbye.

Oh, this great kid.

This great kid.

The one message I would
leave for Matt and Karen

would be maintain.

Maintain what
they've done so far,

and I'll be making
a surprise visit

to their 10th anniversary party
just to see how they're doing.

This experience,
I believe, is going

to change Karen's life a
lot, because before, she

was controlling
everything with the kids,

and now it's kind of
opened up that door

a little bit to where I
have more of a relationship

with the kids.

I don't think Matt
and I are bad parents,

but I think we're
clueless parents,

but now we're much,
much better off.

NANNY DEB: So it's been a
little while since my time

with the Rock family, and today
is their 10 year anniversary.

I thought I would sneak
in to get a peek at how

they're getting on without me.

It was a difficult experience,
especially for Karen,

but she's a wonderful person,
and I'm sure the whole family

is doing better than ever.

I'm very, very impressed.

Matt is doing wonderfully
with his communication, which

was a real weak area for him.

Karen's recognizing that things
are more about her insecurities

than the children's.

I think that's a huge
step to have made.

The kids were
so attached to me

at the beginning of this whole
thing before we called Nanny,

and now I feel like it's OK.

It's really incredible.

This really proves that Karen
and myself can work as a team.

Things are working out great.

Can I have
everyone's attention?

Well, I'd like to
welcome everyone here

to Matt and Karen's

and I'm very proud of them.

I'm very happy for
them, and I wish

them the next 10 years
go a lot smoother

than the last 10 years.

Good luck.

I'm so proud of
the Rock family.

If they follow the rules, they
will remain the happy family

they've always strived to be.

The girls at Nanny Central and
I have decided that this gift

might be just what it
takes for this family

to live happily ever after.

MATT: Look it.

Nanny left us a note.

Dearest Karen, Matt,
Natalie, and Dylan.

It was such a pleasure to be
a part of the Rock family,

and I promise if you follow
my little morsels of advice,

darling Natalie and
my superhero Dylan

will grow up to be the
well-rounded, joyful little

darlings that you
want them to be.

Always remember, happy parents
make for happy children.

And with that in mind, here is
a little gift from all of us

here at Nanny 911.

All my love and kisses, Nanny.

Since Nanny has been here,
I'm having such a better

relationship with my children.

I can experience the same
thing Karen was experiencing,

but in a different way.

It feels good.

It feels like I'm
a better father.

NATALIE: It's a boat.

MATT: Oh, how cool.

KAREN: A boat?

A seven day, all
expense paid luxury

Southern Caribbean cruise.

But the really great
thing about the ship

is that they have their own
special team of nannies that

can take care of the
kids so that Mummy

and Daddy can have some much
deserved romantic time alone.

Us, us, and us?

All of us together.

All of us get to go
on a boat together.

Hey, everybody, I
got an announcement.

We're going on a
Caribbean cruise.

They're sending us on a cruise.

The last couple of weeks
have just been priceless.

I'm so glad I made
that call to Nanny 911.

[music playing]