01x03 - McRoberts Family

Episode transcripts for the TV show, "Nanny 911". Aired: November 3, 2004 – June 6, 2009.*
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Loosely based on the British television programme Little Angels, in which American families with unmanageable children are reformed by British nannies, including one who served for the royal family.
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01x03 - McRoberts Family

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NARRATOR: They're every
parent's worst nightmare.

Enough already.

I told you to
stop complaining.

NARRATOR: Kids
completely out of control

and taking over the household.

These families have reached
the end of their rope.

DJ, get off.

NARRATOR: They're in
desperate need of help.

[screaming]

NARRATOR: They only have
one alternative left.

It's time to dial Nanny 911.

[phone ringing]

Hello.

This is Nanny 911.

NARRATOR: We've gathered a
team of world class nannies

from all over the globe.

Each week, from Nanny
Central, they will watch

a video of a family in crisis--

NARRATOR: And decide which
nanny is best suited to help.

They will then have one week to
take our families from living

hell to a family bliss.

Look at me.

I'm serious.

There are going to have to be
some major changes that go on.

That's the plan.

NARRATOR: Can these
families be saved?

No, we leave her.

It doesn't have
to be this extreme.

I am trying to show you
a better way to do this.

NARRATOR: Parents of
America, help is on the way.

Hello.

NARRATOR: Tonight--

Hey.

NARRATOR: Diana
and Doug McRoberts

had five boys in only
two bundles of joy.

Five boys, two pregnancies,
triplets and twins.

NARRATOR: But now, the
joy has turned to sorrow.

That's enough.

NARRATOR: Doug and Diana
yell at their sons--

Stop it.

Like there's no tomorrow.

Shut up, everyone!

NARRATOR: Doug spends his
day away from the chaos

while Mom battles
the boys every day.

No.

NARRATOR: That's when they're
not battling each other.

What?

NARRATOR: To make matters worse,
Diana feeds the boys frenzy

with a diet fueled by sugar.

If children live on sugar
and carbohydrates solely,

their sugar levels
are going up and down.

Their behavior goes crazy.

NARRATOR: And with
a neighborhood

barbecue down the
road, Diana and Doug

are screaming for answers.

- That's enough.
- I don't care.

I'm tired.

NANNY DEB: Can Nanny
Deb fill in the blanks?

You don't have a clue.

NARRATOR: Will the McRoberts
flunk the family test?

Hey, guys.

That's all that I know
is screaming at them.

NANNY DEB: It's Old Yeller--

Get in your room now.

NANNY DEB: This
week on Nanny 911.

[theme music]

I'm Douglas McRoberts.

I'm a senior tax manager at
a large real estate company.

I'm Diana McRoberts.

I met Doug when I
was 17 years old.

We both worked at a grocery
store from our hometown.

We were very lucky
in that we were

able to have five boys
with only two pregnancies,

triplets and twins.

Guys, quit jumping on the bed.

[screaming]

Stop running.

Hey, guys, stop--
hey, no fighting.

The triplets are 7 and 1/2,
Nathaniel, Samuel, Joshua.

Jake and Joseph are three.

Boys, stop it.

We're always chasing
around the kids.

Sam?

Somebody needs this.

Somebody needs that.

What, Joey?

Josh is doing
this to that kid.

Nate's doing this.

[crying]

DOUG: Joey's whining.

He wants more food.

Sam.

We've been invited to attend a
barbecue at a neighbor's house,

and I'm real concerned
about the boys' behavior.

There's been comments
made about those

McRoberts kids are so wild.

Shut up, everyone!

Go clean up and--

I'm hoping maybe the
nanny could teach

the boys that the
parents are in charge

and they're not in charge.

I love you.

I love you too.

Have a good day, OK?

I have the easy part.

I get to go to work.

Bye, guys.

I love you.

I feel that the housework is
really suffering around here

because of the five boys.

There's so much going
on that, whether I'm

in one room doing
something, they're

in another room messing it up.

What is going on?

Every little piece up.

Shut the drawer.

Joey?

They don't respond when they're
told to stop doing something.

It's like I'm talking to a wall.

Do you understand when I
say stop what that means?

Then

Why did you do it again?

One thing that I
really don't like

is that I'm always
yelling and screaming.

Joey, you need
to get ready now.

Sam!

You're not to be horsing around.

Shut up.

Josh!

Guys!

I don't care.

I'm tired.

I need a break.

It wears me out.

I mean, I've gotten points
where I'll just ignore it,

and then they continue.

But I don't want
to have to let down

at all because I'm so exhausted
from screaming all the time.

Hello?

When I come home and
it's wild and crazy,

then I get all worked up and
that leads to impatience.

Josh and Sam, that is enough.

I hope when the
nanny comes she can

help with the
amount of screaming

that both Diane and I do.

Nate.

Joshua, just go.

I hope the nanny can help
us get our chaos in order.

- Ah!
- No.

Enough.

So Diane and I could
just sit on the couch

and put our arms around
each other and just talk.

We haven't done that in so long.

Joey!

Not now.

Get down.

Joshua!

Get down.

Hey.

What do you want?

I told you guys
several times already

you need to settle down.

So what do you think, girls?

Yelling is clearly not an
effective tool in this family.

Yeah, these parents
definitely need to come

together and work as a team.

Otherwise they're
never going to get

their children under control.

And definitely no more sugar.

Having reviewed this case,
I have decided that Deborah

is the right nanny to show
these boys the meaning

of brotherhood and family.

Yes.

NANNY DEB: I'm Nanny Deb
from Holyhead, North Wales,

and I've been a
nanny for 22 years.

This week I've been
called to Indianapolis

to help the McRoberts family
climb out of absolute chaos.

Shut up, everyone!

NANNY DEB: I'm told
that these children

are being allowed
to eat whatever

and whenever they like.

This results in
sugar-fueled rampages

and they take this
energy out on each other.

Don't run.

You're not-- stop.

Right now.

NANNY DEB: Far from
acting like brothers,

these boys are engaged
in all out w*r.

Everyone in the
other room now.

It's too chaotic in here.

Do you understand?

NANNY DEB: The parents have no
idea how to contain this chaos.

Stop it.

NANNY DEB: And sink to
simply screaming at them.

Come here.

I've been chosen for
the McRoberts family

because I have a no nonsense
approach to discipline,

and I have one
week to help them.

Hello.

Come on in.

Hello, I'm Nanny Deb.

Hi.

Nice to meet you.

Come on in.

Hello.

I'd like to hear
everybody's name.

Josh.

NANNY DEB: Josh?

Nice to meet you, Josh.

Sam.

NANNY DEB: Sam?

Nice to meet you, Sam.

DIANA: That's Nate.

Nate, can you look up, please?

This is Jake.

NANNY DEB: Nice
to meet you, Jake.

DIANA: And this is Joey.

I'm just going to hang
out today and watch you

guys and see what's going on.

Guys, please pay attention
when she's talking to you.

That's a little rude, OK?

So, where's your
husband today?

He's going to come and
join us at lunchtime.

This is Nanny Deb and
this is my husband Doug.

- Hi.
- Hello.

Hi.
Hi.

Nice to meet you.

Doug--

Thank you for coming.

Oh, you're so welcome.

Doug goes to work.

He realizes that Diana has
a lot of stress dealing

with these children all day,
but I don't think he realizes

quite as much as she does.

Green beans are nasty.

DOUG: Don't touch
everything, guys, OK?

Daddy.

Here's a couple of
green beans for you, OK?

[yelling]

DOUG: Stop it.

Jacob, stop crying, please?

I'm really nervous
about this party.

She's very intimidating.

But Joey--

DOUG: Stop throwing your food.

NANNY DEB: This household is
one of the loudest households

I've ever seen in 22 years.

There are five loud boys
and two loud parents.

Stop screaming, Joey.

Ah!

Joey.

NANNY DEB: As soon
as lunch is over,

the candy comes right out.

All of it.

If children live on sugar
and carbohydrates solely,

their sugar levels
are going up and down.

Their behavior goes crazy.

DIANA: Guys, stop running.

Guys!

Ow.

Oh.

DIANA: Hey.

OK, upstairs.

Go to the room and take a break.

Go.

Man, I like these.

Yeah, this is hot.

Jake.

DIANA: You do that,
I'm taking it all away.

How many pieces have
you eaten, Jake?

You stay in here.

If you come out, you're
going to get in more trouble.

Do you understand me?

Lay down.

Joey, stop.

The one thing that
people have to realize

is that children
learn what they live.

Stop it!

Come here.

NANNY DEB: These parents are
an example for their children.

If they don't stop yelling
and start communicating,

they're going to yell
at their children.

It's going to be
a vicious cycle.

You need to stop.

You stay up here and think
about what you've been doing.

Exhausting.

And it's all the time.

Hm-hmm.

And if it's not Joey, it's
Josh, Nate, and Sam, and Jake.

Raising children
is a team effort.

DIANA: Go to your room.

So as long as everyone's
on the same page,

these children will
learn to behave.

I'd love if you could
come into the family room

and sit down with me for
a minute, because I'd

love to talk to you.

Sure.

NANNY DEB: Having
concluded my observations,

it's clear this
family is in chaos.

The boys are
constantly fighting,

screaming, and misbehaving.

The parents use of discipline
is inconsistent and ineffective.

I'm going to go and
formulate my plan some more

and go over everything,
and then tonight, I'll

sit down with you guys,
and we'll have a talk

about what I've come up with.

And I just want to let you
know, I just want to warn you,

that there may be some things
in there that you'll challenge.

Because this is going
to change the way

you've parented your children.

OK?

And I'll be back
in a little bit.

All right, see you soon.
- Thank you.

- Bye bye.
- Bye bye.

I think there's no
way she can do it.

Yeah.

So does she.

I challenge Nanny Deb to
bring serenity to my home.

All right.

OK, so let's go over this plan
of action that we have here.

I about laughed when
she opened the daily plan.

Trying to put any
structure into this chaos

is going to be probably the
hardest task she's ever had.

First rule of this family
is the brothers for life.

That means they're going
to respect each other,

take care of each other,
and support each other.

There's going to be no more
teasing, making fun of,

fighting, arguing, pushing.

The second family
rule is communicate.

By communicating,
I mean speaking

with each other politely
and respectfully.

There is going to
be no more yelling.

This house is way too loud.

You need to stop.

Get down.

Shut up, everyone!

The third one is nutrition.

The open pantry is no longer.

We're going to lock up
the sugar in the pantry.

That's going to
be hard for you.

Number four is teamwork.

You two are a team
as their parents.

I want you guys to sit
down and work out what it

is you want for these children.

And number five is
the hardest role

that any parent has to follow,
and that is be consistent.

If you don't want them
jumping on the couch,

no means no today,
tomorrow, and next week.

The biggest challenge
I'm going to have

is the consistency.

I don't follow through.

I also came up with a schedule
that I'd like to see work.


I want them getting themselves
dressed, making their beds,

and getting their
breakfast at the table.

The one thing that I think
is just completely ludicrous

is the schedule.

And I would like them to
each have their own chores

or responsibilities.

Tomorrow, this is what
we're going to do.

So I will see you
in the morning,

and we'll go over everything
with the boys then.

OK?

All right.

The screaming change is
going to be difficult for her.

Diana has her work
cut out for her.

She's going to be
working miracles,

or we're going to be working
miracles if this works.

Doug's set in his ways
and he's very stubborn.

I don't think Doug's
going to be able to do it.

DOUG: She scares me.

NANNY DEB: Today, I'll
be working directly

with the boys on three
main issues, communication,

nutrition, and chores.

Good morning, everybody.

Today I'm going to
deal with the children.

OK.

You get to watch how I talk
to them, how I respond to them.

Then it's going to be your
turn, and I'm going to be

going back to watching you.

You guys are going to start
having some responsibilities.

This is what we
call the Nanny Book.

Wow.

Every time I
meet a new family,

I make something called
the Family Rules.

Number one is brothers for life.

What does that mean?

Brothers for life.

That means they
stay with you forever.

Exactly.

So you're going to take
care of each other.

One of the things
that Nanny Deb is trying

to get the boys to realize
is they're brothers for life,

and no matter what
happens, they're

always going to be brothers.

Today we're going to have
a big lesson about what's

healthy for our body
to eat and what's not

healthy for our body to eat.

One of the issues
this family's had

is the boys have had unlimited
access to treats in general.

All right, so now we're going
to go over to the pantry

and talk about
what is good to eat

and what we shouldn't
eat too much of.

Now I want you to go
in the refrigerator

and take out one thing that you
think is healthy for your body.

OK.

Milk.

Milk is healthy.

Excellent.

Diet soda--

Is not healthy.

NANNY DEB: Is not healthy.

Put it back.
Try again.

Good try.

You all know what is
healthy for your body.

So this is what
we're going to do.

We're going to clean
out the pantry,

and we're going to
make a special place

for the things that are not
super good for our bodies.

One of the approaches I used
is to limit the sugar intake.

They were bouncing
off the walls.

I did something to
the pantry because I

know you guys go in there
and help yourselves a lot

to things.

And just so we
know that we can't

fill our bodies with
things that are unhealthy,

I put something on.

A lock.

OK, so I'm going to
give Mommy the key now.

Oh, great.
Thank you.

I think this is
a wonderful idea.

NANNY DEB: The boys were
very shocked at the idea

of the pantry being locked.

All right, so
we're going to move

on to another part of our plan.

From now on, you guys are
going to have new family

rules and new responsibilities.

Everybody is going to
listen to the family rules

and follow the responsibilities
in order to earn things.

There is going to be no
more television at all.

There is going to be
no more Gameboy at all.

Unless you earn it.

If you misbehave,
you don't get it.

So now, did you guys make
your beds this morning?

No.

You didn't?

All right, you guys go up now.

I'm going to come
up in two minutes

and see who's made the beds.

So I've just gone over the
chore chart with the boys,

the rules have been established,
they're off making their beds.

So far, things are
going really well.

I know Diana has a
lot of questions,

so we'll have to
see how things go.

All right, let's see
who's made the beds.

Oh, I see one bed.

I see two beds.

I see three.

That's awesome.

What's going on in this bed?

The younger boys obviously
are having fun with it.

I'm not sure that
they fully get it.

Jumping on the bed is
not making the bed.

There you go.

Thank you.

Let's go.

Nanny Deb's been there.

They've been pretty well
behaved, so I haven't

been yelling and screaming.

So I think the
real test is going

to be tomorrow when I'm taking
over and not just observing.

NANNY DEB: Today,
I'm going to insist

that Diana start implementing
the rules that I've laid out.

Let's see if she can get
through the day without yelling.

All right, so today's the day.

Yeah.

Today's the day.

A little nervous, but a
little better than yesterday.

NANNY DEB: All right.

I'm nervous about taking over
because she's so good at it,

and I can't compare
myself to her.

But I know it works.

And what we're going to
do is we're going to keep

the same job for a week.

No.

Because if we change
every day, Josh,

it's going to get confusing in
remember what job you're doing.

Josh, we're not going
to argue about this.

One of the hardest is Josh
because we are so much alike,

so we argue all the time.

I'm going to make eggs and--

OK.

Go ahead, and
remember, if you're

done playing with these games,
you need to pick them up.

Sam?

Now, listen to me.

Why was it when I asked
you to do something,

you wouldn't do it, but as
soon as Nanny Deb walked in,

you did it?

You need to respect
me just as much as--

You don't know what?

Ugh.

Sam, come here.

We're still talking.

You don't run away when
I'm talking to you.

NANNY DEB: I think that Diana
has a tendency to bottle up

her emotions, to try to
let things go until she

reaches a breaking point.

Sit down, Joey.

[fussing]

Joshua, get out.

You're done.

NANNY DEB: It's clear to me
that there is particular tension

between Diana and Josh.

You're the one that
starts everything.

But you're also older.

Get down.

All the way down.

No, move.

NANNY DEB: The boys will
continue to push until they

find that exploding button.

[yelling]

Joshua?

You do it again, you'll
be sitting on the stairs.

Do you understand me?

Josh doesn't give up,
and I don't give up,

so it's continuing.

Joshua, you need to stay in your
own space and not get into his.

Joshua, you're being
disrespectful right now.

Why don't you just
come over here

and sit on my lap for a
minute so we can have a talk?

Follow through.

Follow through.

Follow through.

He needs to communicate.

You need to talk about the
fact that you're angry.

You need to talk to me
about what's going on.

There's a lot of changes, and
I want to help you through them

too, OK?

The two of us have had
the hardest trouble, OK?

Because we fight all the time.

But I don't want to
play with you anymore.

I don't like fighting with you.

And we're going to work
on that because I don't

want to fight with you anymore.

OK?

Would you like it if we
didn't fight so much?

Yeah.

OK.

So we'll work
together on it, OK?

I just have to tell you that
it was really, really beautiful

what you did today,
and that was a really

important thing for you, as
well as for him, you know?

It's an emotional
roller coaster.

I mean, you're
changing your life.

You're changing the way you
parented these children,

and it's going to turn out to be
a really positive thing for you

and a really positive
thing for them.

Now that Diana is
well on her way

and firmly committed to
better communication,

I'm turning my
attention to Doug.

Get in your room.

Go.

Diane and I differ
on this improvement.

I'm still very
skeptical about it.

Diana, I believe, has
bought into this 100%.

No way.

I ain't buying it.

No, you were--

All of you, pick up these
blocks and put them away.

I see this lasting two minutes.

It's a Band-Aid fix.

And don't ask when you
can come out either.

Nathaniel Craig, I said here.

I don't want that.

Nate, sit in the
grass right there.

OK.

I told you to pick up these
blocks and put them away.

Start cleaning up right now.

NANNY DEB: I'm worried
that Doug's absence

has caused him to miss
some important lessons

about communicating.

He's got to stop yelling.

Jacob, help pick up this mess.

Josh!

NANNY DEB: My ultimate
goal with Doug in this week

is that Doug learns
to communicate

and doesn't have to yell
at his children anymore.

Josh and Sam, stop it!

No.

Enough.

Guys?

What?

You need to get in the house
and clean up this mess in here.

Right now.

When I came home
today, it was like I had

walked into the wrong house.

Stop it.

Right now.

When I come home and
it's wild and crazy,

then I get all worked
up and that leads

to impatience and screaming.

Listen, if I have
to tell you again,

you're going to go to your room.

Do you understand me?

Doug, we've changed.

We're going to
talk calmly to them

and see if that works
a little better, OK?

Some of the things that Nanny
Deb has said that we needed

to work on is communication.

That's not screaming.

Guys, you need to
settle down, OK?

That's getting
down to their level

and talking in a normal tone.

When Daddy says
to stop, you stop.

OK.

Josh, this isn't funny.

You need to stop laughing.

Thank you.

Diana's a lot more
patient with the kids.

She can tolerate more.

I tend to snap.

Nathaniel!

If you get up one more time,
you're going to your room.

Do you understand me?

Doug, Doug--

Doug, what just
happened in there?

What's going on?

They're screaming and
yelling and fighting,

and I can't do
anything about it.

Yes, you can, Doug.

But yelling at them
isn't going to stop

them from yelling and fighting.

You have to learn, children
learn what they live.

That's enough.

Ah!

You don't have a clue.

You don't know what
it's like around here.

Listen, I understand.

That's all they listen to.

I understand
that this is what's

worked for you in the past,
but it works in the moment.

They go around and five
minutes later, they're

doing the same thing again.

They need to learn to
communicate by talking

and listening to each other.

How can they listen when
you're screaming like that?

Stop it.

Right now.

You need to get
hold of yourself.

You are an example to them.

You saw how Diana handled it.

Did they stop when she came
in and talked to them nicely?

Did they respond well to that?

Then you need to
follow her example.

You know, Sam is afraid.

He's afraid when
you yell at him.

Do you want your child
to be afraid of you?

Listen, if I have
to tell you again,

you're going to go to your room.

It's worth trying to change.

I don't want you to
be afraid of me, OK?

And that's part of the thing
that I'm going to work on.

I don't want-- I don't want
to scream at you anymore, OK?

I know, Sam.

And I could tell it did.

And I didn't like to see that.

When you shake a little bit,
when you get like the chills,

I don't like to see that.

How do you feel when you think
your kids are afraid of you,

that they're actually shaking?

I feel kind of sad.
NANNY DEB: Yeah.

Yeah.
NANNY DEB: It's sad.

DOUG: It's really sad.

We don't want
children to fear us.

We want them to respect us.

There's a huge difference.

It's a terrible
feeling to be afraid

or to be the person
that instills fear.

Yeah.

So by communicating, these
children are going to learn

to respect and not fear.

Sam, I'm sorry for
making you afraid.

NANNY DEB: That's really nice.

And you know what?

As an adult man, you
should be proud of the fact

that you were strong enough
to say sorry to your child

for making a mistake.

Because by doing that,
you're teaching this child,

you're teaching this child that
it's OK for him to say sorry

and to feel emotion
and feel sorry.

It really is a beautiful thing.

Sam?
DIANA: Sam, can you go--

Come here.

DIANA: Talk to Daddy?

NANNY DEB: You
forgot your plate.

Today was a big
turning point in my life.

I will never ever
scream at them again.

Enough.

All it does is
instill fear in them.

That will be a moment in his
heart that he will remember

and he will look
to in times of need

when he wants to know
how to communicate.

I'm so proud of you.

I really am.

Honestly.

I think you're amazing.

Doug had his first
breakthrough with Sam.

I think that was
the breakthrough

that's going to really help him
to stop yelling at the boys.

Everything just
came pouring out.

Then when I was hugging
him, I looked at him

and he was crying.

Was he?

The same thing happened
with Josh and I.

I don't want to
scare them anymore.

I know.

This was a very
emotional moment for Doug.

It really brought home exactly
what he wants for his boys.

We had an emotional
breakthrough,

and I think this is what's
going to turn it all around.

I'm not going
to scream anymore.

I'm going to really
try hard at this

and talk through
things with you.

Doug is actually
thrilled to be

able to come home at night, sit
around a family dinner table,

and eat with his boys.

I think it really has made
a big difference to him.

I'm going to work just as
hard as you guys are working.

NANNY DEB: He's
realizing he needs

to talk to his children in
order for them to listen to him.

Things are going to
change around here, Josh,

and it's going to be better, OK?

I love you.

I absolutely hate the idea
of screaming at my kids now.

I know it's ineffective.

I'm firmly committed to
not screaming at my kids

ever again.

NANNY DEB: It's a new
day at the McRoberts

and both Doug and Diana are
finally beginning to see

the results of their hard work.

Is that good, Jake?

NANNY DEB: These
children have grasped

the concept of healthy foods.

Now they ask for healthy snacks
and healthy things to eat.

These children now do
chores and earn a privilege.

Joey and Jake, I love to
see you clean the table.

NANNY DEB: It's like
my favorite thing.

They've stopped yelling
and now they're really

starting to communicate well.

Doug and Diana are seeing
that my plan is going to work.

OK, boys, we're going
to set the table.

Oh, we have an
early starter here.

Oh, and another early starter.

Wow.

This family has made
enormous changes

and I'm so proud of them.

We had our first dinner
sitting down with our new rules

and new manners.

I'm really shocked that
it's working already.

NANNY DEB: This is so nice.

You guys are all having
dinner at the table together.

So this is not just for
a little while we do this.

No, this is a new plan.

Everyone is going to
eat dinner together.

What a wonderful helper.

Thank you, Sam.

The boys were
just behaving like I

had never seen them
at dinner, and it

was very nice to see that.

DIANA: Yes, I am.

Thank you.

NANNY DEB: Thank you.

Yes.

NANNY DEB: My time with
the McRoberts family

is almost at an end.

If Doug and Diana can continue
the work that they've done so

far and follow the plan
I've laid out for them,

this family is going
to be a success.

They're going to be a
happy, united family

who can communicate
well with each other

and go out without worrying
that one of these children

is going to go wild.

Josh has taken on the role
of responsible eldest child

and the rest of the boys
have fallen in line.

Brothers for life indeed.

But I'm most proud
of the parents.

Diana and Doug really understand
the importance of a calm tone

and the keeping of
a loving household.

Good night, everyone.

Guys, come say good
night to Nanny Deb.

Goodnight.

Goodnight.

Oh, goodnight.

I'll see you tomorrow.

Good job.

Love you.

NANNY DEB: The difference of
the volume inside the McRoberts

house is like night and day.

The joke about the cake.

NANNY DEB: However, the
neighborhood barbecue

is tomorrow, and I really hope
that both parents and children

remember all they've learned.

For tomorrow is my last day and
any backslide in their behavior

will be of great
detriment to this family's

continued stability.

I do hope they can pull it off.

DOUG: Joey?

Hey, Joey, come on up here.

DIANA: You ready for the party?

We've been invited to attend a
barbecue at a neighbor's house,

and I'm real concerned
about the boys behavior.

Turn the water off, please.

I want to talk to you.

Listen to me.

When we go to that party, we're
going to remember our manners,

all the things that
Nanny Deb taught us, OK?

Remember, pleases and
thank yous, brothers

for life, communication, OK?

Those are all going to be
very, very important today.

NANNY DEB: Initially,
in this process,

Doug was extremely skeptical.

You don't have a clue.

NANNY DEB: That was
a wonderful moment

to see him being the loving,
wonderful father that he is

and communicating
with his children

in a very pleasant way.

And I know you guys
can do it because you've

been doing great.

OK, let's go.

What normally
happens at parties

is the kids are just wild.

My biggest concern is that
they're going to embarrass me.

NANNY DEB: I had to pop in and
check on the McRoberts family

at their neighborhood barbecue.

It was so wonderful to
see them all together

having such a wonderful time.

Yeah, I think we'll be
pretty proud of our family

when we go places.

We won't be the sideshow
that we've always been.

And actually, I've heard
from some of the neighbors

that our kids are
being so well behaved,

they're worried that their
kids are going to be wild.

The boys are
definitely calmer.

I mean, they've
always been sweet,

but they are even sweeter.

They've been almost
like altar boys.

They've been just a great--

a great bunch of boys, and
we've really enjoyed them.

I think with the
boys changing behavior,

they can be a good
example for the other kids

in the neighborhood.

In a week's time, we've
made great progress.

You know, Nanny's leaving,
but I know it's just

going to get better and better.

NANNY DEB: The
McRoberts are working so

well together as a family now.

The yelling has
completely subsided.

I'm happy to say my
job here is done.

Oh, watch out.

Wow.

OK, guys, so today
is my last day,

and we're going to all
say goodbye to each other.

Did you learn anything
while I was here?

Yeah.

What did you learn?

You, listened.

Yes, you did, Joey.

Now Mom and Dad are
going to work at it too.

Sam, what have you learned?

To not fight because your
brothers for life, right?

Right.

That's right.

Nate, you want to come over
here and say goodbye to me?

Come here.

Oh.

You've done a great job.

You're doing really well
with your communicating.

I'm so proud of you.

Yeah.

You've been really
great, haven't you?

And you're brothers for life.

You remember, OK?

And you keep up the good work.

Mom and Dad have
promised me they're going

to keep up the good work too.

And Josh too.

Come on, Josh.

Come on over.

You guys are great.

Josh, I'm so proud
of you because you've

had a really hard week.

It's always really difficult to
say goodbye, and in this case,

I'm having a really
hard time with it.

I've seen such growth in
them and their parents.

I'm going to miss them so much.

We've been through
an intense week of what

I like to call
parenting skills, family

skills, communication skills.

It's been an incredible week.

It's been a lot of hard
work, but it's going to be

well worth it in the long run.

You know, I'm
really proud of you

for working on
this communication.

It's just been-- it's
a battle, but it's

such an important
thing, and the fact

that you've realized how
important it is to these boys

and to you and your husband.

Both of you, I can't even
begin to say how proud I am,

and I'm so glad
you made the call.

I really am.

Thank you for everything.

Thank you.

You take care.

You too.

And keep in touch.

- Oh, we will.
- All right?

You take care.

It's been such a pleasure.

Thank you.

Thank you so much.

You're so welcome.

All right.

OK.

This is the best thing we've
ever done, to have Nanny come

and help us out.

It was something that
we really needed.

Bye.

Bye.

Carry me.

Carry me.

Come on out here.

Nanny, thank you so much for
changing our home, for helping

us understand that
screaming isn't the answer

and that communication
is very important.

NANNY DEB: Diana and
Doug made huge strides

and the transformation
of the McRoberts family

is one of the most
heartwarming I've seen.

I'm especially
proud of the boys.

I'll look back on
my week with them

with great fondness
for years to come.

I know they'll be
brothers for life.

[music playing]
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