04x17 - Martinez Family

[bunniefuu]

Tonight on "supernanny"...

Hello.hi.

Jo visits the martinez family. [Whines]

Stop that behavior right now.

With dad overseas in iraq,

Mom constantly fears for his safety...

You don't get used to him being gone...

And anxiously awaits word from him.

And it gets very hard at times because I love him so much.

Left alone, she tries to care

For her three rambunctious kids... I don't wanna go!

But struggles to stay in control.

Ashley marie!

Can dad help from , miles away?

[Girl] hi.

Daddy.hi, dad.

Is mom doomed to be an emotional wreck...

Turn the hell around and shut up!

Or will jo be able to help mom

Find the peace and comfort she needs?

[Voice breaking] I want you here

To help me be a stronger person for my kids.

♪♪♪

♪ Be good, be good ♪

♪ Be good, be good, be good ♪

♪ Be good, be good, be good ♪

♪ Be good, be good, be good ♪♪ johnny ♪

♪ Be good, be good, be good ♪

♪ Be good, be good, be good ♪

♪ Be good, be good, be good ♪

♪ Be good, be good, be good ♪♪ johnny ♪

♪ Johnny ♪

♪♪♪

Well, I'm here in michigan, so let's take a look

And see what family needs my help this week.

[Both] hi. We're the martinez family.

I'm michelle.i'm sindo.

We have children-- sindo, who's ...

[Groans]

Ashley, who's ...

Loser. [Laughs]

Mikey, who's . Huh?

My husband sindo is a civilian contractor

Working in iraq.

My wife--she's, uh, basically a single parent,

Because I'm gone all the time, and when I'm not here,

She gets run over by the kids. [Cries]

Stop!

Open the door, sindo.

[Sindo jr.] Why? Because I asked you to.

Or else what?

[Crying]

So hostile in this house.

When you--you're trying to raise kids

And then you're worrying about your spouse,

It takes a lot out, and I sit and cry,

And I lose it so easily.get it cleaned now.

Okay! [Blows raspberry] you two, quit--

Get up and go eat now.

Mom looks like she's just existing.

At this point, I'm feeling like I'm lost.

I'm so stressed.

I said, "stop."

Ow! [Cries]

Are you kicking me?

No. [Cries] I'm not.

When their father left for the first time,

That's when ashley and sindo's behavior started.

Aah!

[Whines]

Do not try to head butt me.no!

Ashley's behavior in public is very out of control. All right.

She throws herself on the floor

And throws a complete temper tantrum.i don't want it.

Get...

[Cries] no!

No, no, no, no. What, did you break it?

Put it on the shelf. [Shrieking]

Look at these two going for it. Ashley, mom...

I'm gone for periods of five months--

Four to five months.

When, um, sindo is away,

It's--it's hard. I worry about my husband.

I worry, he's gonna get k*lled.

He's gonna get hurt.

I have a hard time when people ring the doorbell...

[Voice breaking] because you wonder if somebody's coming

At the door to let you know your husband's been hurt

Or he's not coming home.

Supernanny, I am about to leave to iraq again.

Please help my wife to, uh, get a better control of the kids.

Supernanny, please help me. I'm at the end of my ropes,

And I would love

To have some peace and harmony in my house.

Mom, I know you're desperate for help.

Just hang on in there, because I am on my way.

♪♪♪

Hello.hi. How are you?

Hi.pleased to meet you. Michelle.

How are you?good. Very well, thank you.

Hi, mikey.[Mikey] hi.

Hi. Are you gonna come say hello?

Hi. Pleased to meet you.

And how old are you?.

You're ?mm-hmm.

When jo first walked in the door, I was like,

"Am I in a dream? Am I gonna wake up? Is this real?"

Hi, ashley. Pleased to meet you. I'm jo jo. How are you?good.

Hi, sindo. Pleased to meet you. I'm jo jo.

How are you?good.

I am gonna really take note of what's going on here,

So that I can get to the bottom of things with you, okay?okay.

When I first arrived at the martinez household,

I learnt that dad had already been in iraq for a month,

Which left michelle to raise the kids single-handedly,

And I could tell that emotionally,

She just wasn't holding up.

Ashley, turn the hell around and shut up!

Knock it off.

Keep it up, and you're gonna get it.

Knock it off.

Look at me.

I want you to zip the lip and do not say another thing.

[Crying]

In the corner.

In the corner. In the corner.

Sindo, get in the other corner.

After watching mikey and sindo get punished,

I really felt that mom's emotions

Were making her overreact.

Turn around now.

[Crying]

Mom dealt with her boys' behavior,

But it wasn't long after they were out of time-out

That she had to deal

With her daughter ashley's behavior, too.i got .

No, you didn't.yes!

No. You had .unh-unh. .

No, you didn't.yeah.

[Ashley] yeah.no.

Yeah.no.

[Cries]aw, man.

I feel like I'm watching two kids.

"No." "Yes." "No." "Yes." "No."

You're like, "someone grow up and deal with this situation."No.

All right. You're done.no.

[Mikey] I got it.get up and go to your room.

My relationship with ashley is, um, kind of a rough road.

[Crying] no!get up. Get up.

I don't want to go...

Mom chooses to vent her frustration

And helplessness out on ashley.

All you wanna do is scream and yell,

So now guess what?

You're gonna have to sit in your room.

[Crying] no!

♪♪♪

It's very difficult for mom to focus daily

On raising the kids,

Because she's constantly distracted

With the worry of her husband being away.

She wakes up in the morning

Waiting to receive an e-mail from sindo.

She's waiting, waiting,

And sometimes there's not an e-mail there.

Well, how does that feel like when you keep going on,

And then you look, and there's nothing there?

If I can get an e-mail every day,

It would make my day instead of whenever I can get it,

You know, but I guess whenever I get an e-mail,

I should just be happy.

To stay in touch with my husband sindo,

It's very important to me.

But the phone calls and the e-mails,

Sometimes there can be many days in between,

And then--and then I start e-mailing him crazy,

"What's goin' on?"

You'd think you'd get used to it,

But you don't get used to him being gone.

It's like... Like, I go to bed, and I wake up,

And I roll over and look, and I think he's there,

"Oh, it was just a dream. He's not there."

It's challenging, and it gets very hard at times,

Because I love him so much.

Coming up...

An emotional phone call from iraq.

And later, jo makes mom face some hard facts.

So the kids won't listen to you

And pick up their toys from the floor.

What's dad gonna do?nothing.

Right. What are you gonna do?nothing.

Who's gonna help the kids, then?[Softly] nobody.

When "supernanny" returns.

♪ Be good, be good ♪

Later that day, michelle's son sindo jr.

Spoke the truth about how he was treated.

When you were mad, you said, "I don't like you."

I don't like your behavior.no, you said, "I don't like you."

Yeah, I don't have to like you. I have--i love you.

So how do you feel then when mommy says that?

It makes me mad, and it makes... And it's sad.

And you feel sad because you think what?that she doesn't like us.

Hearing the truth from sindo jr. Leaves mom feeling

Really frustrated and distraught.

No! You're not cuttin' it out.

I will take the dang thing from you

And throw it in the trash can. How's that?

No!then stop!

We have a mother that's lost control, and she's taking

Her frustrations overboard on the kids when they misbehave.

She shouts and she yells,

And the kids respond back the same way.

Pick all the paper up.[Speaks indistinctly]

Now! Ashley!

Ashley, do not go in that basement

And start cutting up.

Ashley, for the love of pete!

Ashley marie!

The way she reacts to the children shows me

Where she's at mentally. She's overwhelmed.

She is at breaking point.

She has no control,

And she's falling apart at the seams.

♪♪♪

Michelle was still in tears,

And she was back checking the e-mails

When the phone started to ring.

[Telephone rings]

Hello?

Hi, honey.

Michelle hasn't spoke to her husband for a while,

And once mom heard sindo's voice,

Her whole mood changeddramatically,

And I just realized that emotionally,

She's on this roller coaster every day.

[Laughs]

You know the answer to that one.

Mikey was throwing punches at sindo.

Yeah. Mikey.

Mikey, come here.daddy.

Yes, daddy?

[Laughter]yes.

Hi, sindo. It's jo frost here--supernanny.

I'm very well, thank you, and yourself?

How frustrating is it for you

Being where you are?

[Mikey shouts indistinctly]

Mom's at home with the three kids,

And dad's in iraq working,

And the emotional turmoil that they go through,

It pours in all of their heart,

And they're like thousands of other families at the moment.

How worrying is it for you knowing that you have a wife

Who is worried constantly about your safety?

Well, I'm gonna leave you to speak to michelle alone.

Lovely to speak to you. Take care. Be safe.

The calls are far and few between,

But when he does call, it's important to me,

Because I know when I answer that phone,

He's alive, and I know he's okay.

Daddy says, "group hug."

Group hug!

Group hug.

Group hug.

Aw.

[Laughing]

I love you.

Miss you, too. Bye.

During mom's phone call with dad,

I could see there's certainly love in this house,

But mom needs to bring joy to her family as well

And not just when dad calls.so how does that feel? Is that...

It--it feels good to talk to him,

To tell him I love him.

♪♪♪

Well, I'm gonna leave you to get on with bath time then.okay.

Okay? I feel very encouraged about us sitting down...okay.

Tomorrow and having a family meeting,

And it was absolutely brilliant as well to be able

To speak to sindo, too.highlight of my day today.

Exactly. You feel that sense of...

"Oh, I spoke to him. It feels great,"

And then you start to roll down, and emotionally,

Do you feel yourself on that emotional roller coaster

With him...yes.

Talk to him again?it's like a very bad roller coaster

That I would like to get off sometimes.good night. Thank you.

Children, good night.

[Ashley] good night.good night. See you tomorrow.

I feel for michelle.

Her anxiety is understandable in this situation,

But it doesn't change the fact

That her kids need their mom present.

I really cannot wait

To have this family meeting with michelle.

[Jo] michelle, let's get to the point.

You have a husband who's in iraq.

He's home for four weeks out of the year.

You have three beautiful children.

You're raising them single-handedly.

Yes, and it's scary.

Right now you're just existing.

Everything revolves around getting that e-mail from dad.

It makes your behavior irrational.

You can't live on that nervous energy

Of "he may die tomorrow."

We can't change the fact that your husband is in iraq,

But what we can do

Is take responsibility in what we need to do at home.

[Voice breaking] that's why I want you here

To help me be a stronger person

Instead of right now feeling like I'm very weak,

And I have no control.

Because the things that you're wanting control of,

You have no control of right now,

And that's not to say I don't understand

That you and thousands and thousands of other women

Are in the same boat.

I don't want you to feel

Apologetic for how you're feeling.

You miss him. You love him.

However, michelle, the jeopardy is your kids.

I'm willing to change it so I'm not a mess for my kids.

So let's talk with clarity about the issues that I see

That need to be addressed.

Okay.

The way you respond to the kids is--is m*llitary.

You start to yell.

You scream. You show a loss of control.

It's really harsh.

And I don't want to do that anymore.

It's about decisions, and it's about how you choose

To respond to the children.

Learn how to manage your emotions,

To not let it overwhelm you,

So that you start to become irrational.

You're in charge. You're the mother of the house.

They're your kids,

Which brings me to the next point.

Let's talk about discipline.

You behave by trying to control the situation

With discipline that's ineffective.

I mean, what's that doing?

Nothing.nothing, and at the end of the day,

All you do is undermine yourself.

You undermine yourself when you pick up the phone

And you say, "right. Dad wants to talk to you."

What's dad gonna do? He's in iraq.

What is dad gonna do right now?nothing.

So the kid punches you. What's dad gonna do?nothing.

So the kids won't listen to you and pick up their toys

From the floor. What's dad gonna do?nothing.

Right. What are you gonna do?nothing.

Who's gonna help the kids, then?

[Softly] nobody.

He's how many miles away?i need to start making better choices.

You need to have more respect for yourself

And know that you shouldn't have to tolerate that behavior

And that youwill be strong enough to take care of this

And that you can do it.

Let's talk about the kids' activities

And the things that they do.

The energy needs to be more uplifted.

To have their friends come round

And to have a little tea party or to have them stay over

Or to really just bring a lot of life into your house is fun.

Recognize that regardless to you feeling emotional,

That you have three kids thatdepend on you every day.

Let's put our mind where it needs to be focused, okay?

And let's cheer on ourselves, knuckle down,

And let's change it, yeah?yes.

Let's get to work.

Coming up on...

No.[Crying]

Can jo help mom put a temper tantrum on ice?

Come here. Right here. Stop that behavior right now.

And a surprise from jo blows mom away.

See you in this...

When I walked into the den, I was... Speechless.

When "supernanny" returns.

♪ Be good, be good ♪

♪♪♪

[Jo] it's really important to get michelle feeling

Like she's in control.

I know she gets anxious, but what I want her to do

Is to start to relax,

So we can implement some effective techniques,

So the first thing we're going to do

Is put in some house rules.

Listen, do as your told, and by "listening,"

We mean to stop what we're doing

And to look at mom when she's talking to us.

Use your manners.

Mikey, find a tissue when you're picking your nose.[Laughing]

Now that the kids know the house rules,

It's important for them to know the consequences

Should they break them.mom will come down to your height,

And with a very low-toned voice,

She will say, "stop that behavior right now."

If you chose not to be good and you carried on,

You will end up on the naughty bench.

I'm tired of all the yelling in my house.

I think my mom's gonna be calmer

With the naughty bench and the house rules.

What we are going to do this evening,

Is we are going to go to the ice hockey practice,

And we are going to be aware

Of how you communicate, the words that you use

And your tone of voice.

[Whistle blows]

[Man] there you go.

[Jo] once we got to the hockey ring,

We were watching sindo practice, and ashley put mom to the test.

No.

[Crying] well, I want popcorn.

Ashley.

Look at me. Look, ashley.

Ashley is really bad with tantrums,

And if I could get that under control,

I would take them more places. I would do more things.

And I said, "no."

[Cries]

I thought it was about time to show michelle

Exactly how to handle ashley out in public.

Come here. Right here. Now. Stop that behavior right now.

If you carry on, you will sit right there.

Do you understand me? In that corner.

Now you behave yourself.okay.

That's your warning. Off you go.

It's your tone.

She sees straightaway that you're serious.

If she's doing this, take her away.

Come down. Eye contact. Tell her, all right?

It's you being in control.okay.

After teaching mom how to be firm but in control...no, no, no, no, no.

Mikey wouldn't get off the ice, so mom had more practice.

You've already told mikey twice, but he's not listening,

So what are you gonna now tell him?

What should you be telling him? It's boundaries. It's rules.

You disobeyed me. I asked you to stay off the ice, right?

So I want you to go stand up against the wall.

The more she gains control, the more she'll feel confident,

And hopefully, she'll lower the volume on her voice.

Do you know why you're-- why I put you over here?

Because I asked you to stay off the ice, right?

It's a new step for me in discipline,

And it makes me feel good

That I can have that certain tone

With my voice, and the kids...

Listen to me.

♪♪♪

[Jo] with michelle now feeling more confident,

My next move was to show her

That dad is only a click away,

So I had a little surprise for her.

Um, so there is something that I do wanna show you.

I would like you to say hello to your husband. [Laughs]

He can see you on this...

Hi, hon. Webcam.

When I walked into the den

And seen my husband's face on the computer,

I was blown away. I was... Speechless.

I love you, too. I miss you.

With today's technology, it's really easy

For families to stay in touch.

With an inexpensive webcam and some free software,

It was easy for michelle and sindo to feel connected.

What I want you both to talk about is how

You are going to support one another

With being on the same page for when you come home.

I'm gonna correct the problems with myself,

And I'm gonna get the kids on track,

So we're a happier family,

But you gotta also agree to work with me.

With the webcam, I think it's gonna be

A better way to communicate with him,

Because we can all personally sit down and talk to him

Like he's sitting in front of us.

So you wanna see your baby chickens?

[Laughing]all right.

[Jo] and out the kids came with their eyes closed,

Not knowing what they were going to see or--or hear.

Okay, you come here.

Oop, all right. Open.

Daddy!

Hi, dad.

Ah.

[Laughter]

Hi, daddy.

It was a lovely moment

Just being able to watch the kids talk to their dad

And telling their silly jokes as they do.

[Laughing][mikey] aw.

For him to say, "group hug," and he was able to see it,

I think that made his day, and it made my day, too,

That we could show him we're doing his group hug forhim,

To put that smile on his face.thank you.

Oh, quit licking.[Laughs]

[Mikey] it felt good when we all did a group hug.

Now I can see my dad whenever I want.

All right. Big hug. Big hugs.

[Laughing]

The webcam's a really great idea

Because it will allow the whole family

To see sindo's face when he calls,

But at the same time, I set up a web page for this family

So each one of the children can feel

That they're emotionally able to connect with their dad.

This web site has been designed for the whole of your family

So that when dad logs on,

He's able to be able to get postal messages from the kids.

It's another way of being able to keep in contact with him,

But also to keep him updated

With the things that's happening.

It's all about tracking the behavior,

The good things that are coming out of each day.to have this web site,

And the kids being able to sit down

And express whatever they're thinking at that moment

To their father personally--

I think it's gonna be a better way to communicate with him.

Is that cool?

We have our own web site.

We can type my dad letters and stuff.

I feel a little closer to my dad than we were before.

Now if we click on to this next one here,

You'll see that this is one

Of quite a few web sites

That allow us to connect with other parents

Who have a loved one being deployed.

'Cause you do sometimes think,

Well, there's nobody going through what I am.

It's something new to have some communication with people

Who understand, are going through what I am.

You can share advice and feelings,

And it helps you to not feel so alone in this situation.

Right.

As we all know,

The internet has a wide range of resources for us,

And we're taking advantage of that.

Coming up...

The martinez family has a party...

[Jo] someone's having a party tonight.

But will sindo jr.'S behavior

Shatter mom's hopes of maintaining control?

[Lightbulb shatters][michelle] oh!

When "supernanny" returns.

♪ Be good, be good ♪

♪♪♪

For the next day, it was time to put mom to the test.

So I came up with two big challenges for her to face,

And the first one would be

To take ashley back out in public

To see exactly how she would deal with that.ashley, come back here.

When we pulled up to the bounce house,

I was like, oh, no.

I just thought we were gonna go in there,

And she's not gonna wanna leave.

So I was a bit scared that she was gonna flip out.

♪♪♪

[Jo] ready.

[Michelle] it was-- it was fun.

It was. The kids loved it. I loved it.

I loved being able to get out there and play with them.

Whee!

It was a unique experience.

Ready?

[Laughs]

Aah! Oh!

Ashley was having so much fun

That mom thought she might throw a fit when it was time to leave.

So I decided to arm mom with some tips to avoid this.

We're gonna be the speaking clock, all right?

So we give them a warning always, okay?

The speaking clock.

Give them a time in which everything is going to wrap up

And we're going to leave.

Halfway through, remind them of that time.

Ashley, you have six minutes, and we're leaving.

When jo told me it was time to start doing the countdown

And start rounding up the kids,

I thought, oh, this is not gonna go over well.

Ashley, three more minutes.

[Speaking indistinctly]

Ashley, three more minutes. And she just ran off.

We got down to the -minute mark,

And I told them. Ashley ran from me.

I was like, it's gonna be bad, and I'm gonna be embarrassed.

Yeah, get yourself ready, and then at least then,

They're not never waiting for you.

And when the time is up, to make sure that she is ready first,

And then able to collect the kids altogether.

[Michelle] ashley, it's time to go.

I was very nervous

About telling ashley that we're gonna be leaving.

I was waiting for an eruption of a tantrum.

Aah!it's time to go. Let's go.

We'll come back another day.reassure the children that they are

Gonna come back another time and enjoy themselves.

If the ultimate happens,

Where they do end up having a meltdown,

Take the child by the hand and remove them

From that circumstance, shoes and socks and all.you rounded them all up,

And then you gave them expectations

For their behavior that you wanted to see.

And we have three kids with their coats and hats on

And ready to go and no temper tantrum. You did well.thank you.

That worked well. Oh, my.

She didn't have a tantrum, and it felt good

Not to drag her out of there kicking and screaming.

And it was a big relief

That, wow, you know, we can do these things now.

You did very good today.

♪♪♪

[Jo] hello.

[Sindo jr.] Hello.someone's having a party tonight.

Oh, yay!oh!

The bounce house was a big success,

But the next challenge may prove itself

To be a little bit more difficult for michelle.

I wanted to throw a party to see if mom could remain calm

With not one, not two, butfive extra kids in her house.

[Blows]

[Laughs]

The kids were dead excited.

[Speaks indistinctly]

And they got hold of the streamers,

And they started to throw those up in the air

So that it would look decorative in the sitting room.

Remove your glassware

And place it up above...[Mikey] mom.

Because you know, accidents do happen, so...

Setting up for the party and decorating and that--

It was-- it--it felt kind of good,

And then the doorbell started ringing,

And the kids were coming in.

I'm like, what did I get myself into?

While the adults are gone, I would lock the door

So you know you've got everyone inside,

And I would give some ground rules.

For mom to feel like she can manage all of these kids

In her house, it's gonna be really important for mom

To lay down some rules for these kids

So they know exactly what's expected of them.

Can I have everybody's attention?

I have locked the door,

So that means I don't want anybody going outside.

I don't want anybody being mean to each other.

I want everybody to have fun and enjoy themselves, okay?

With eight kids partying in her house,

The question would be, could michelle stay in control?

[All laugh]

I had a hard time handling three kids,

And to have this party and haveeight kids--

I was a nervous wreck

Because I'm to have eight kids running amok in your house.[Michelle] oh, my goodness.

[Lightbulb shatters][michelle] oh!

[Cries]

Everything wentpop... [Lightbulb shatters]

And shattered.

[Mikey crying]

And when the lamp broke, I thought, this is it.

How is mom gonna react to this?

[Mikey continues crying]

I got scared when I hit a light

And it burnt out and shattered on the ground.

It's okay. It's okay. It's an accident.[Jo] it broke.

I thought my mom was gonna yell at me, but she was calm.

All right, it's okay. It was an accident.

It's fine. It can be fixed, okay?

It feels good now to say, "let it go."

It's a mess. It can be cleaned up.

See? All better.

For michelle not to overreact when sindo broke that lamp,

Proved to me that she really had moved on a long way

From where we were before.[Boy laughs]

Yellow.

I think it was very rewarding

For mom to see her kids so happy with their friends.

She was really having a lot of fun.

[Laughs]

It's been a long time

Since I've laughed and enjoyed having fun with the kids

And just letting loose.

Don't blow it.[Laughs]

It's been a long time since we had fun in our house.

I want to do that more often.

Oh, yeah! Come on. Give me the red.

Give me the red.

That was really fun.

Are you all right?yes. It's just--i'm...

You're kind of emotional.i'm starting to feel better about myself,

That I can better handle situations.

So it feels so good to cry of joy instead of being sad.

But I'm getting to the point where I can start

Having the best relationship with my kids...mm-hmm.

And... My heart is just, like, ready to burst,

'Cause it's so-- I'm so ecstatic right now.

And that's a good thing. That's a good thing.

I'm so ecstatic.

Mom's done really well whilst I've been there,

But I'm going away for a few days,

So it's gonna be really important

That mom keeps relaxed, because if she doesn't,

It could just start to tumble down.enjoy your evening.

[Girl] bye-bye.[Jo] bye-bye. Have a good evening.

[Michelle] bye.[Jo] see you later. Bye-bye.

Coming up on...

Can mom handle mikey's lack of respect?

You keep your hands to yourself and your not-so-nice words.

And jo and mom are shocked by the kids' gross behavior.

[Jo] oh!

Oh! Are you kidding me?

That isn't good at all.

When "supernanny" returns.

♪ Be good, be good ♪

And now a tip from supernanny.

Taking your little ones for a visit to the dentist?

Then make the experience a good one through role-play.

Take a mirror and a toothbrush and let them check you out

And then switch roles.

It will make the process easier,

So when the real deal happens, it's no big deal.

♪ Be good, be good ♪

♪ Be good, be good ♪

♪♪♪

[Jo] after being away from the family for three days,

I was certainly anxious

To see how this family has got on without me.

I have something here for you to watch.

I'm very curious to take a look at this with you,

So that we can see exactly where we need to put you on track

And where you've done well.okay.

Let's start with the first one here.

I wanna type. All right.

I don't know. Go in there and let me see.

He did. I see it. It's mine.

It says, "hello, big boy. Listen and help mama, please.

"Good luck in the game, and remember,

"As long as you have fun playing,

You have won. Love you."

You can have an outlet with daddy, and he understands.

You like this now, huh?yeah.

Even though sindo is thousands of miles away,

You've got young sindo here, expressing how he's feeling.

He's still having that father/son...yeah...

Bonding.you bet.

And it gives them the privacy

Of having those intimate conversations

Because he will respond separately

Rather than the big family e-mail.right.

That's perfect.

That's perfect.

Here's your warning.

You keep your hands to yourself and your not-so-nice words.

I gave you a warning

About the nasty words coming out of your mouth.

So now you know what the consequences are.

Yes. Come on. Let's go. [Whines]

I put you on the naughty bench

Because I warned you about the not-nice words, right? [Whines]

Right?yes.

Sorry, mama.

That was wonderfully ex*cuted there, though.

It really was. You did very well.

You kept your composure. You were very calm.

You followed the steps. No yelling.

And usually, when i--when i--

If I would have put him in a time-out--the screaming--

I would be like, "oh, just knock it off. Be quiet."

You just--you didn't yell. You just kept your composure.

That's what I'm talking about. That's brilliant.

I need you to go upstairs and brush your teeth.

I know you didn't brush 'em this morning,

And you need to get 'em brushed, okay?

Go brush your teeth for me, please.no.

Please?nah.

You need to go brush your teeth. You...that's for babies.

You think the tooth fairy wants rotten, nasty-looking teeth?

You won't get no money.

Now brush them teeth. Here.

Ah![Michelle] get 'em brushed.

He's trying to make his teeth bad on purpose.

Not wanting--i'm trying to get him over that whole thing,

"Well, if my teeth fall out, then he'll get money

From the tooth fairy," and that's why I told him

The tooth fairy doesn't want nasty, gross-looking teeth.

So we need to set the story straight here...

Okay.with--with the teeth.

Okay.okay.

I wanna see. [Door shuts]

[Michelle] hang on a minute, guys, please.

Mikey, where is your finger?

Ew.

[Spits]

Oh!

Look at him.

I have never seen him do that.

Oh!

Are me kidding me? Serious?

I seriously need to buckle down.

Look, you--the kids do need to learn about manners

And to be able to refrain from this kind of behavior,

Because that isn't good at all.

Okay, we're gonna take a look here at sindo's behavior

And how he talks to you.

[Presses button]

What did you call me?

Look at that full, rounded butt.[Ashley speaks indistinctly]

[Michelle] be nice. You look like a witch. Just say that.

You're like an old lady,

'Cause you're trying to hide the gray hairs.

"Be kind and respectful to one another."I know.

Are you being kind and respecting me right now?

There is a way in which one can talk

That's tactful and not.okay.

And teaching sindo how to be respectful, his key here--

Because he's being disrespectful--is boundaries...

Is boundaries.

Let me tell you something. You have done remarkably well,

And you have come a very long way,

A very long way,

But we are on a long road here. Let's not forget that.

We need to take care of that last bit on

To take you to that next level.

So can I take this, and can we get with some work?

Yes.good.

Coming up, as dad watches from halfway around the world,

Ashley throws a fit.

[Whining and crying]no, i--and listen, and I told you. No.

When "supernanny" returns.

♪ Be good, be good ♪

♪♪♪

With the house definitely under control,

I knew that I could move on

To teaching this family some simple basics.

Watching the dvd led me to quiz these children onmanners.

First one is this.

Mikey can't keep his fingers out of his nose.

[Children laugh]what does he need?

[Children] me! Me! Me! Me! Me! Me! Me!mikey.

A tissue, yes.one for you...

Remember it, okay?yeah!

Of course they know their manners.

They just choose to be slack when it suits them.

But it was good. I was animated.

The kids laughed and joked about it,

And let's face it. They knew a lot.

If sindo starts calling you-- oh, that word--"flubber."

[Children] me! Me! Me! Me! Me!sindo, what should mom do?

Give me a warning, 'cause I'm calling her "flubber,"

And there's no--one of the rules are no name-calling.

Yeah. So is that right or wrong, what you did?wrong.

For my kids to answer those questions right,

I was like, oh, they get it.

Looks like you all know.we won?

Yes, you did. Give me five.

Yes, you did. You passed the test. Give me five.

Give me five. Give me five.

[Jo] yeah.[Mikey] we won!

I think the kids have got the gist

When it comes to manners, but there's still one issue

I do need to address, and that's teeth brushing.

We brush twice a day. We get our toothbrush.

We angle it.

We brush in round motions.

Jo jo is so fun, I could laugh.

When our big teeth do push through

And we lose our baby teeth,

Mikey, who comes along and takes that tooth?

Yeah.

Mikey's under the impression that the tooth fairy

Takes decayed teeth.see, you not wanting to brush your teeth

Because you want the tooth fairy to take it--

The tooth fairy will know.and mikey's like this...

He was thinking in his head...

[Whispers] "I need to make smart choices,

Because the tooth fairy's gonna find out."

The tooth fairy said, "I'm not gonna take that tooth

Because that didn't fall out naturally."

My kids really do now get it--

That it's important, and it's not just about the tooth fairy.

♪♪♪

[Jo] before it was time for me to leave,

We sat down in front of the webcam,

And I gave dad a detailed report

On how well his family were doing.

So have a kiss. It's like...la-la-la-la-la-la-la-la.

It also gave the kids

A chance to goof around and have some fun with dad.

[Michelle] wait. Listen, listen, listen.

Daddy, I want to tell you something.what?

After. Let me have two minutes with him.i'm a big winner!

Look. All right. Listen.

You guys can say what you have to say.

Give mama a couple of minutes, okay?

So she gave them a clear warning about their behavior

And told them they would leave if they misbehaved,

But ashley didn't like being told off,

And she went to the sofas to sulk for a while.

Go. Go. Mister. No,[crying] please, mommy.

No, i--and listen. And I told you. Go. I--you...

She'll be fine.

Ashley was mad, but you know, to handle it the way I did

Felt good to let ashley know, hey, I'm the one in control.

You don't have control. What I say goes.

But as you see, I'm getting better at handling them

And dealing with everything a lot better.

And there's-- the yelling's gone,

So when you get home, there's no yelling, daddy.

I was ecstatic for sindo to see that I'm taking charge now--

Their listening, their behavior--

Because now he can say,

"Well, my wife is gonna kick some butt.

So would you say that you have more peace of mind now?

Sindo, I just wanted to say

That it's been a pleasure meeting you, sir,

And it's been a pleasure working with your family.

God bless. Take care. I'm gonna leave you with michelle.yeah, I will.

I think jo has given my husband peace of mind,

That he knows that his family is gonna stick together

And hold together and not fall apart.

See, but the thing is, I'm loving this--

The silence of no yelling-- and there's a peace.

The peace and love and harmony is floating in the air,

Not all the screaming, and--and I like this.

The kids have recognized

That it's their mom who's holding the fort in their home

And raising them with reassurance and love.bye, jo jo.

[Growls]

She said she's going with you.are you going with me?

Yeah.you're going with me?

Yeah.you can't go with me.

Thank you for helping my family. I'm gonna miss you, jo jo.

Take care.i will.

Look.

Yes.

I'm proud of you.

Thank you.i'm proud of you. Take care. Take care.

[Sindo jr.] Bye!bye-bye, darling. Bye-bye.

Bye.bye-bye. You take care, all right?

It's written on the wall-- "peace, love, and harmony."

Michelle wanted that. Michelle created it.

This family have it.

Jo, you're an amazing woman.

From the bottom of my heart,

Thank you and keep doing what you're doing,

Because you're that one person that's helping change

One family at a time, and we love you.

Can't you do--can you do a different one

Besides the broken heart?[Buzz]

[Laughs]

[Ashley] my turn.[Buzz]

[Michelle] oh.[Mikey] my turn.

[Ashley] close it.

[Laughs]

It's okay. You're okay. Did it scare you?

All right, who's got the bread basket specialist?

Not me. Not me.

[Cheering]

Yay! Yay![Laughs]

How much did he get?$,.

What?!yay! I got money! Ka-ching! Ka-ching!

[Michelle] all right, here.