02x11 - Operator Error

[bunniefuu]

Previously on The Resident...

Why the QuoVadis valve?

It would have to take a great product
to get me to change my ways.

BELL: The VNS went perfectly. His
seizures have already stopped.

Bradley's coming in for a heart valve.

Cheers.

The website said QuoVadis is the
new protocol here at Chastain.

KIT: You don't get to make surprise

unilateral decisions
that affect our patients.

JULIAN: When you grab the
valve, it helps to...

AUSTIN: This damn valve is too big.

MINA: You're holding it upside down,

which is what Julian
was trying to tell you.

I'll help you get your line down
if you give me some pointers

on how to run our clinic. Dr. Shaw,

- you start tomorrow.
- I start now.

- (KNOCKING ON DOOR)
- Coming.

CONRAD: This'll get
you through tomorrow.

It's a good thing Chastain's
right across the street.

I can't believe
our shipment was delayed.

- I can. How's your dad?
- CONRAD: Crabby.

Which I am embracing, because
it means he's feeling better,

so... look at this place.

I barely recognize it. Very impressive.

Sheer force of will.

Are we forgetting anything?

Actually, we are. Where did I put the...

Oh, there it is.

Ah, yes, the ribbon-cutting ceremony.

REPORTER: We're here live
at the grand opening

for Chastain Park Memorial's
new community clinic,

where low-income
or uninsured residents can get

- the medical care they need.
- Guess we're open.

REPORTER: This grand opening
marks a new beginning

for those in need in Atlanta, Georgia.

REPORTER 2: Lane Hunter was
allegedly giving chemotherapy

to people who didn't have cancer.

In a dramatic turn of events,
Hunter was found dead

inside her Atlanta hotel room,
where she had been sh*t.

(ON TV): This morning, investigators
have identified the assailant

as Roger Stanley,
the brother of a former...

BRADLEY: Thank you so much for
coming to the rescue, man,

I promise I am not one
of those guys that only calls

- when he needs something. Yeah.
- This is your big presentation,

okay? You land QuoVadis
as a client for your firm

and you will be the hottest medical
marketing consultant in Atlanta.

You are right. I have worked super
hard to get this meeting ever since

my surgery and I can't blow it now.

Even though the idea of pitching
to Bell gives me the sweats.

Listen, just be yourself, okay?

You are a natural salesman.

But I got to have my props, man.
So please tell me

you can fix this, okay?
No slideshow, no bueno.

It's just a bad cable. You got a spare?

Why would anyone have two of those?

As it happens, I do.

- Hold on.
- Seriously?

Oh, you rock. I suck.

All right, so, tonight, we hang, okay?

Get some pizza, couple of brews,
we'll play some Call of Honor.

I let you win because we all know

that's where I rock and you suck.

Hey. Not taking no for an answer, man.

No pineapple on the pizza, ever.

- That's a deal-breaker.
- Selfish, okay?

But I agree to your terms
because I value this friendship.

But, for now, yeah, I got to go.

So you just come over
whenever. Uh, I should be back

around 5:00 and I'll see you then, man.

- Thank you.
- Bradley.

Yeah. Oh.

(INDISTINCT CONVERSATIONS)

- BELL: I want that suit.
- (LAUGHS)

Five grand and my London tailor
will make it happen.

I'm in.

Oh. Back-to-back marketing contenders.

This should be interesting.

GORDON: By the end of the day
we'll have a winning campaign

to make QuoVadis a household name.
All we need now is...

An offshore bank account
to hide all our money.

(GORDON LAUGHS)

The new QuoVadis website
isn't just advertising,

it's an interactive world
built to engage

those people who need medical devices.

Providing a hybrid
of technical information

and moving testimonials
from real QuoVadis patients,

one visit to the company website,

and future clients will be able to ask

for a QuoVadis device by name.

Using search engine marketing,

our ads and educational
materials will dominate...

(EXHALES) ...with a big push
in social media.

My only question: how fast
can we get it up and running?

I'm sorry. I, uh...

I, uh, I don't feel so well.

- (PEOPLE GASPING)
- Call 911.

- No pulse.
- WOMAN: Uh, yes, we have an emergency.

BELL: Come on.

- WOMAN: The QuoVadis building.
- (SIREN WAILING)

- Dr. Bell, what are you doing here?
- It's Bradley.

- Go.
- BELL: 32-year-old male.

Witnessed cardiac arrest.
Recent mitral valve replacement

with a history of
ventricular hypertrophy.

ROSC achieved en route,
lost the pulse again.

Last epi two minutes ago.

Okay. Another large bore IV.

Okay. One, two, three.

(MONITOR BEEPING RAPIDLY)

Come on.

BELL: Still in asystole. 20
minutes since he's had a pulse.

More bicarb.

Come on.

Pulse and rhythm check.

Another amp of bicarb.

It's Bradley!

Oh, my God.

Another round of epi.

Come on! Come on!

Hurry!

Come on.

(SNIFFLES)

Okay, okay. Pulse and rhythm check.

DEVON: Come on...

How long has he been down?

30 minutes.

I need a portable ultrasound.

Let's go!

Come on. Come on!

CONRAD: Hold compressions.

There is no cardiac activity.

♪ ♪

♪ ♪

♪ ♪

Preliminary autopsy results.

I just need to fill out
the death certificate.

Um, don't do anything yet.

I just want to make sure
this conclusion's warranted.

Okay.

GORDON: The valves didn't fail.

Not a chance.

It's been implanted hundreds of times

over the last year
with zero complications.

You're telling me
not one single patient...

I'm telling you people
with bad hearts have issues.

None of them were caused by the valve.

Yeah, look. This is... (SIGHS)

I mean, just, it's irrefutable proof.

The strut in the valve just...

it shattered.

You have to ask yourself
why it shattered.

You're just assuming that
it was a manufacturing error

when it was clearly damaged
during surgery by Dr. Austin.

You're saying my surgeon broke
the valve in the OR?

Exactly.

The cause...

of Bradley Jenkins' death

is operator error.

Doesn't feel real.

Just... Bradley seemed to be
doing so well after his surgery.

He was... happy.

Early mortality from valve replacement
has many possible causes.

Embolism, congestive heart failure.

A defective heart valve.

You think the valve that the Raptor
implanted could have k*lled Bradley?

Maybe.

His autopsy is being presented
at this morning's M&M.

We will have answers after.

BOLTON: Mr. Greenspan's case
is an unfortunate example

of the importance
of transparent labeling.

Mr. Greenspan was given 25 milligrams

- of Olanzapine instead of 2.5...
- How are you doing?

A little nervous.

You and everyone else.

BOLTON: presented to prevent...

How's the clinic?

We've seen over 60 patients,
and it's only our third day.

BOLTON: we can end labeling errors.

Up next, we have...

the Jenkins case.

- (MICROPHONE FEEDBACK)
- The Jenkins case

will not be presented today.
Apologies for the misunderstanding.

- Thank you.
- (PEOPLE MURMURING)

He is up to something.

Clearly.

BOLTON: Okay, um...

(CHUCKLES) moving right along.

Are you keeping tabs on me?

Nope. When my dad was touch and go,

you gave me a great case I could fix.

I'm returning the favor.

I'm fine. I don't need anything...

You can thank me later.

Good morning, Marisol. I'm Dr. Pravesh.

Glad someone's having a good morning.

To tell you the truth,
this pain has ruined mine.

And my life.

Oh right, and my marriage.

Well, that's what I would call bad pain.

Mm, you and me both, Dr. Pravesh.

You and me both.

When did this life-ruining pain start?

Oh, about six hours ago.

It took six whole hours
to ruin a marriage?

Amateur. (SCOFFS)

- I didn't even make it down the aisle.
- Let's see...

kicked my husband
to the curb about a year ago,

two years of trying
to make it work before that.

Um, I had an ectopic pregnancy,
so my right ovary is...

(BLOWS RASPBERRY) Dud.

When I eventually
did get pregnant again,

I had a crash C-section.

They saved me, but we lost our son.

I'm sorry for your loss.

The pain started shortly after that.

And so did the marital problems.

Did you see a doctor about this?

Many.

And none of them would listen to me.

I need a doctor who will believe me.

I believe you.

And I'm gonna figure out
what's going on.

Floyd, how you doing?

Hey, the sun is shining,
it's a beautiful day.

I'm feeling fine. (COUGHS)

(HACKING COUGHS)

- That doesn't sound fine.
- (GROANS)

Dr. Shaw, meet Floyd Washington.

Retired mailman, Vietnam vet

- and awesome grandfather.
- How you doing, doc?

Nice to meet you, Floyd.
What's your name, kid?

Aw, don't mind Aubrey.
She hates attention.

Although the hair and the
piercings might say otherwise.

I'm gonna have
you breathe for me, Floyd.

Deep breath.

Yeah, if it's not anime

or tattoos or AP Biology,

this girl's quiet as a mouse.

Floyd, do you have any pain in your leg?

No, no, just-just the, uh, cough.

Why don't you change into this
for me, would you, Floyd?

I'm gonna perform a full exam.

Menthol, regular, filtered, unfiltered?

None of the above. Quit cold turkey

when Aubrey moved in with me.

Secondhand smoke kills.

Unlike firsthand smoke.

Nurse Nic, call The Atlanta Journal,

my granddaughter speaks.

All right, but after your chest X-ray.

We'll be back.

Thanks, Floyd.

Dr. Bell. Fred Harris, new
general counsel for Chastain.

Good to meet you.

The Jenkins family is pursuing legal
action for the death of their son.

- I spoke to the pathologist...
- The official cause of death

- hasn't been determined.
- No.

Not official, but... Y... She believes

- the heart valve shattered.
- There's a question as to why.

Mm. The board won't like that narrative.

Puts our surgeon at fault,
makes Chastain vulnerable. No.

We have to avoid
surgical error at all costs,

and your job is to make sure
that happens.

Quickly.

Do whatever you have to do.

Of course.

What were the results of the autopsy?

Bradley was our friend.

- We need to know what happened.
- I'm aware of the how important

Bradley was to you
and I'm doing my best...

- What was the cause of death?
- We're conducting

a closed investigation
to determine that.

DEVON: I was there when he d*ed.

I should be a part of
that investigation.

And I assisted Dr. Austin
on his heart valve surgery.

The investigation should be transparent.

Done at an open M&M.

I'm trying to protect Dr. Austin.

DEVON: So, you're saying that
Bradley d*ed because Dr. Austin

made a mistake during surgery?

I'm saying that if you don't
want to ruin his career,

you'll stand down and let me do my job.

I mean, is it possible
that The Raptor...

- No.
- No.

- Anyone can make a mistake.
- Not this.

We need to warn Austin
so he can prepare a defense.

- He won't be thrilled.
- All right,

I'll see you guys later. I have
a GI consult with Marisol.

I don't trust Bell.

Whatever he says, he's
protecting Chastain, not Austin.

(SIGHS) Yeah. My guess, the
problem was the QuoVadis valve

and they're blaming him.

You're telling me...

Bell thinks these hands
k*lled Bradley Jenkins?

You know what I think?

(YELLS)

That went exactly as I expected.

Dr. Bell.

Just the man I want to see.

I hear you're looking for a scapegoat.

So I obtained the copy
of the autopsy report

which clearly states that your valve...

the one Chastain forced into my OR

due to your little
sweetheart deal... failed.

Because you made an error inserting it.

Au contraire, Satan.

You must be Dr. Austin.

- Your arrogance proceeds you.
- This isn't about me, dawg.

This is about your defective
product, which does not

belong on Chastain's shelves.

Your mentor, Abe Benedict,
loves our valves

and all his patients are alive and well.

Oh yeah? Well, prove it.
Show me your stats.

Right. I'm guessing no one

tracks long-term outcomes.

My devices... each one...
are little works of art.

Perfectly designed to make
a failing body better.

But they must be understood.

They must be treated with respect.

Did you respect my valve when
you implanted it, Dr. Austin?

I reviewed my surgical notes.

Bradley Jenkins' surgery
went without incident.

I think your surgical notes are
missing some very important details.

Impossible. I'm an advocate
for transparency in everything,

especially my reports.

Our rep, Julian Booth,
was in that surgery

and she documented it.

Her notes tell a very different story.

That you tried to implant
the device backwards.

I'm sorry, AJ, that's what it says.

I picked it up wrong,

realized my mistake and I
picked it up the right way.

- It was a nothingburger.
- Hey, stop talking.

So you're admitting error.

I am not.

This isn't over.

I've spoken to some of the nurses.

Apparently, he's a terror.
This is gonna be easy.

AJ Austin is practically a magician

in the OR. If I needed surgery,

he would be the doctor
that I ask for. So before

you go and smear a man's name,
have a look...

at the long list of people
whose lives he's saved.

Sounds like you're rooting
for the wrong team.

I am your partner.

I am also the CEO of this hospital

and my board doesn't want the finger

pointing at one of their own
any more than you do.

You have the power to sway the board.

All you need is proof.

I want the truth.

And the word of one of your employees...

is not gonna be enough.

Well, partner, Julian and Austin

weren't the only people in that room.

Let's be thorough.

Hey, great. So, good news, Floyd.

Your lungs are clear,
but now Nurse Nevin and I

are gonna take a look at that leg.

Oh w-wait a minute. I just
came in here for my cough.

Don't pass up the chance
to show us some ankle.

AUBREY: Pop.

All right, let's see what we have here.

What's wrong with Pops?

We're gonna have to run some tests,

but I suspect after years of smoking,

he has what's called
peripheral vascular disease.

What-what does... what-does that mean?

It means you did the right thing
bringing him in here today.

What do you think's up with Aubrey?

She's what... 17, 18?
She's probably stoned.

No, I don't think so.

Well, clearly you don't know
what a high teenager looks like.

(SCOFFS) Actually, I do.

I've been a solo act for a while,

but I'm starting to like
this double-team thing.

Good.

Then I'll keep teaching you new tricks.

Hopefully you're a fast learner.

ZOEY: Conrad, he has a surprise for you.

So we thought we'd come on by.
Well, go on, Henry.

Dr. Conrad, I got to show you.

Show me what?

Oh...

(CHUCKLES)

MVP? Oh...

Oh!

That is a big trophy.

It's a big deal.

Mm-hmm. It's a keeper.

Coach gave it to me after the game.

Called me to home plate
in front of everybody.

I thought Daniel Pressley
was gonna get it.

Hey, Daniel is good,
but most valuable player...

- that is all you.
- (ZOEY CHUCKLES)

Congrats, my man.

Hey. You okay, Bud?

Honey, look at me.

Why are you doing that?

Doing what?

What you just did with your
head... why are you doing that?

I don't know. But it wasn't a seizure.

I never felt far away.

Hey.

You want to grab some more napkins?

Have you ever seen him do that before?

Once.

While we were camping in Stone Mountain.

I thought he was nervous, but-but...

Okay, well, you look worried.

Let's just take a trip up to neurology,
make sure everything's okay.

Okay. Better safe than sorry.

(DOOR OPENS)

How's Marisol doing?

This poor woman has been ignored
and dismissed by her doctors.

She's been trying
to advocate for herself.

All alone.

But now she's your patient

and you're helping her.

She's not alone anymore.

And you're not alone either.

There.

On her left ovary... that a cyst?

CONRAD: No.

It's a thick-walled,
fluid-dense mass in her adnexa.

That's probably a tubo-ovarian abscess.

I'll get her on IV antibiotics
and order an aspiration.

Yeah, minimally invasive

and it'll tell us
exactly what we're dealing with.

I'd say let me know if you need
anything, but you won't.

No, all we want to know is did Dr.
Austin insert the device upside down?

Dr. Bell put him
in an impossible position.

He had no experience
with the new heart valve

and yet he had to insert it.

GORDON: And that's why

Ms. Booth was in the OR...
to give him guidance,

to prevent a mistake.

We need to understand

exactly what happened,

Dr. Okafor. No judgment.

The facts. I know it's hard,

because you work closely together.

Dr. Austin almost inserted
the valve upside down.

He quickly course corrected.
It was a non-event.

GORDON: I don't understand.

While Ms. Booth was there,
didn't she try to instruct him

- on how to properly insert that valve?
- Yes.

- So he didn't listen.
- That is not unusual for him.

It is his way.

GORDON: I'm sorry, uh, it's not unusual

for Dr. Austin to ignore
expert instruction

on a new device?

Surgical errors drop drastically

when staff is encouraged to speak up

- if they see a problem.
- I agree with that principle,

but Dr. Austin knows what he's doing.

- He is a rare exception.
- So, over the course

of Bradley's surgery,

Dr. Austin did every
little thing correctly?

- No.
- Mm.

Because he refused
to listen to instruction...

and he may have made a mistake

that cost Bradley Jenkins his life.

Yes.

DEVON: In a minute, sedation
will kick in. Y'll feel sleepy.

We'll aspirate the fluid
and go from there, okay?

Okay. That crash C-section
and losing our son

was the worst thing
that has ever happened to me,

and I stayed because I
desperately wanted to try again,

to be a mother.

Please make sure they don't take
the good ovary.

(LAUGHING): Okay, it's
the last chance I have left.

I'm gonna be here the whole time.

I will make sure that they
listen to you, okay?

- Okay.
- Trust me.

- CHU: She's under. We're all set.
- MOSER: Needle for aspiration.

Have a percutaneous drain on standby.

- (SCREAMS, SOBBING)
- More sedation!

I can't. Her blood pressure's
too low. It's 80/50.

All right, let's do an ultrasound.

DEVON: Go, come on.

- Hurry.
- (SCREAMING CONTINUES)

MOSER: There's no blood
flow to the left ovary.

DEVON: The ovary is twisted on itself.

If we don't get her to surgery,
she'll lose it.

Page GYN, tell them
to meet us up there now.

All right.

I've just drained the abscess.

And now, if you want, Aubrey,

I could teach you how to pack it.

Uh, m-me?

Uh, no, that won't be necessary.

Just teach me, I can get by.

ALEC: Yeah, Floyd's right. This is

a lot of responsibility for a teenager.

I mean, it has to be done right,
but I have no doubt

- that Aubrey can do it.
- But it's a staph infection

and if we don't properly treat it,

it can spread to the bone,
and if that happens,

he could lose the leg.

But if Aubrey can help him
manage the infection,

we can prevent that and keep
him out of the hospital.

She'll need to be very thorough.

Do you want to try?

All right, come on.
Let's get you some gloves.

There you go.

You see, now, how when I pull
on the gauze, it doesn't move?

You try.

Maybe go from the other side.

- Nice and tight.
- Oh...

Oh.

You know what, um...

let's take a break.

Here, come on.

That was a good try.

(INDISTINCT CONVERSATIONS)

Untouched pie.

That's not like you.

Thank you for meeting me
on such short notice, Abe.

Hey, I'm always up
for the best pie in town.

Besides, it sounded urgent.

What do you know about Gordon Page?

Ambitious, dynamic,

smart as hell.

Thank you.

That's a lot of high praise
coming from you.

What's this about?

A young patient of mine
d*ed not long after

putting the QuoVadis valve in...

- the one that you recommended.
- I'm sorry.

And now Gordon Page
is pointing a finger at me.

He says I damaged it because
I handled it incorrectly.

And, personally, I think that's absurd.

But have you ever experienced
anything like that?

No, but I suppose I could have,

if I hadn't had a device rep
in the OR with me

to walk me through the procedure.

As did I.

I just didn't listen to her.

I don't know what to say, Austin. I...

This was bound to happen
sooner or later.

You are great.

But you're not invincible. No one is.

Your God complex has always been
your Achilles heel.

You want my advice?

Always.

Learn humility.

If you make a mistake, own it.

It'll make you a better doctor.

WARD: The blood flow's cut off.

In order to remove the mass,
we're going to have to

- take the ovary.
- You can't untangle the adnexa?

It's adherent to the posterior
cul-de-sac and side wall.

I'm trying to dissect it,
but there's something blocking

my visualization.

Could you see it if you
converted to open?

Maybe. Maybe not.

There's still a chance.

We have to try.

I can't put her through major
abdominal surgery for no reason.

We have a reason.

She wants children.

As her doctors, we have to honor that.

You can tell me with absolute certainty

that she wants this at any cost?

Yes.

Convert to open.

There... the ovary's untangled.
Let's remove the mass.

Metz.

Wait. What is this?

DEVON: It's... blue.

What kind of tumor is blue?

WARD: It's not a tumor.

DEVON: Oh, my God.

It's a surgical sponge.

Aubrey, I think I kind of
put you on the spot back there.

I'm really sorry about that.

I just...

get the sense that this is
something that you could do.

And if I'm being honest,

if you can tend to his wounds at home,

it would be better for your grandfather

not to be in the hospital.

My mom was a nurse.

- No way.
- (CHUCKLES)

She taught me some stuff bef...

She taught me some stuff
before she d*ed.

She made people better.

But what if I'm not like her?

What if I make Pops worse?

Aubrey...

I'm sure you're more like
your mother than you even know.

Sometimes I wonder

if I could be a nurse like she was.

Maybe you could start
with your grandfather.

(ELEVATOR DINGS)

Uh, Our CABG surgery is in
an hour and we need to prep.

Dr. Hoffstead is filling in for me.

- You can scrub in with her.
- Are you ill?

No. I'm pondering.

Okay, so you can ponder during our case.

Don't you want to operate?

Yeah.

I do.

I need it.

Like I need the sun...

or peanut butter chocolate cups.

But the sun hurts my eyes
and chocolate makes me bloat,

so I won't be doing any of it,
not for a while.

I'm benching myself from surgery
until further notice.

Okay, well, even for you,

that's dramatic.

You made a mistake. We all do.

And Bradley paid for my mistake
with his life.

You know, you were right all along.

My ego...

Well, of course I was right.

And it seems like you already
learned your lesson.

So be better, come back,

take your place inside the OR.

The OR is a sacred place
and I blasphemed it.

I don't have a place there. Not now.

And I will not put another life at
jeopardy until I learn humility.

"Blessed are the meek."

(GROANS) It's been an hour.

When can I take this stupid hat off?

(CHUCKLES) Not until
you do the motion again,

so we can see if your brainwaves
are normal or abnormal

while you're doing the movement.

Okay.

What if he doesn't do it
while he's on the machine?

Eh, we'll just try again.
It's the only way to know

if it's a manifestation of a seizure.

Do I look like a mad scientist?

(CACKLES)

Ah, exactly like a mad scientist.

How's Nic? I haven't seen her
around the hospital.

Yeah, she started a free clinic
that opened a few days ago.

- She's doing great.
- You must be so proud.

I am. Yeah, she's... she's amazing.

HENRY: Oh, oh, can I go see Nurse Nic?

I want to show her my trophy...

Okay. He's doing it again.

(QUIETLY): Please, God.

CONRAD: That's normal.

(MACHINE BEEPS)

All right, no abnormal brain activity.

ZOEY: If it's not a seizure,

then why is he doing that motion?

Eh, it's a tic. Uh, very common
in kids Henry's age.

He just makes a movement,
usually a reaction to something,

and kind of gets stuck in a loop.

But it's definitely not...

Definitely not a seizure.

(CHUCKLES SOFTLY)

Told you.

Hey. What are you doing?

Writing a Chastain
admission form for Floyd.

He needs heavy observation
and wound care.

There's too great a risk
for amputation to send him home.

PVD's chronic.

Even if we cure this ulcer,
there will be others.

He needs ongoing care.
Hospitals can't do that,

- Aubrey can.
- Her hands shake.

She can't look anyone in the eye.

She's a teenager who may be a drug user

and you want to put her
in charge of Floyd's care... why?

Look, you and I both know that hospitals

can be dangerous for people Floyd's age.

I mean, they get poked
and prodded all night long

and exposed
to hospital-based infections.

Sometimes home care
is just the better option.

Yeah, that's right. And you're preaching

to the choir here,
but in this instance...

Okay, let me just show you something.

All right? She can do this.

FLOYD: (LAUGHS)

Not bad.

- (EXHALES)
- Not bad at all.

FLOYD: Mm.

Well, no need for a nurse.

You're a natural, just like your mom.

ALEC: Well, it looks like
you're headed home, Floyd.

Got yourself a great nurse here.

They left a sponge in me?

How... how could this happen?

I wish I could give you a decent answer.

But the truth is the mistake
is inexcusable and it never

- should have happened.
- They must have forgotten to remove it

during your C-section.
It's rare, but it happens.

It's been the cause of all your pain

for all these years.

And you've suffered for so long
and it was avoidable.

That day I lost my baby

and they left me with...

the pain.

And then the guilt,
as if it were my own fault,

as if it were in my head.

And all of it...

it's gone.

The pain that ruined my life,

it's gone.

I still have an ovary and I'm
gonna have a child someday.

You fixed everything, Dr. Pravesh.

Thank you.

All in a day's work for this guy.

Excuse me.

Is he okay?

He will be.

Just lost his best friend.

You are exactly what he needed.

Thanks, for everything.

- Oh. Of course.
- (FLOYD CHUCKLES)

- Thanks, Doc.
- Of course. Always.

- I'll see you soon, yeah?
- Thank you.

- See you later.
- All right. Thank you.

(EXHALES)

(DOOR CLOSES)

We had a scared, shy teenager
and I thought "drug addiction."

Got that wrong.

- Uh-huh.
- (CHUCKLES)

(CLEARS THROAT) So...

who is it?

Earlier, you got a little snippy
when I claimed

you didn't know what a drug
addict looked like.

Snippy?

Yeah, definitely snippy.

My sister.

I have recently come to terms

with the fact that I am
a classic codependent.

Well, as a former codependent,

I guess there are some things
I can teach you.

You want to get dinner?

(DOOR OPENS)

- NIC: Hey.
- Hey. Good to see you.

HENRY: Nurse Nic!

Hey, Henry, what's going on?
What are you doing here?

CONRAD: He wanted to show you something.

Oh, yeah? What do you got?

- A trophy.
- (GASPS) No way.

NIC: Are you serious?

That is so awesome. High five.

Looks like your son
is a star baseball player.

Oh, no. We're-we're not, um...

Conrad is... was... our doctor.

And now we're...

We're friends.

And they're together.

Uh, I guess that's my cue
to say good night, all.

Good night.

- I'll just be a second.
- Okay.

Ah... (SIGHS)

Bye, Dr. Conrad.

- Bye.
- ZOEY: Ready?

- Bye.
- NIC: Bye.

(DOOR CLOSES)

You have something to say?

You, of all people...

a surgeon who has made many mistakes...

did not protect Dr. Austin.

I will protect him.
Even if he's named in a lawsuit.

He won't lose his job
and he'll be back in the OR.

No one can protect The Raptor
from The Raptor.

He's benched himself.

He won't operate.

We are surgeons.

Gordon Page is not.

He doesn't know what it takes
to cut into the heart

of a living human being
and end up curing them,

not k*lling them.

But you're his lapdog. Why?

If you won't tell me,
I will find out another way.

You have my word.

(CHUCKLES) Yeah, maybe we don't
send this one to his mom.

It's not really memorial material.

What about this?

(LAUGHING)

NIC: Dust Bunny.

Now, that's Bradley.

Ah, our intern class photo.

NIC: Man, you hate that white coat.

Yup.

You could've at least worn a tie.

Yeah, well I wore one last week
for Devon's wedding,

so there's that.

What do you got?

♪ If I had everything ♪

♪ Everything ♪

♪ I could change anything ♪

♪ I could change anything ♪

(KNOCKING)

- ♪ If I changed anything ♪
- MINA: Pizza. Someone grab plates.

♪ I mean anything ♪

♪ I would change everything... ♪

Hi.

I didn't know Henry had a checkup today.

He looked good.

So did Zoey.

(CHUCKLES)

Yeah, after Bradley, I just
wanted to lay eyes on him.

How are things at the clinic, with Alec?

He seems to really care
about what we're doing.

Mm. Well, that's good.

- (CHUCKLES)
- (DOOR CLOSES)

Come on, let's eat.

Yes.

Why is there pineapple on this pizza?

It's a Hawaiian pie.

Bradley always said
it tastes like vacation.

(SHORT CHUCKLE)

To Bradley.

♪ If I changed anything ♪

♪ I mean anything... ♪

- NIC: To Bradley.
- CONRAD: To Bradley.

♪ I would change everything,
oh, yeah... ♪

The patient d*ed
because his heart valve failed

after, allegedly, being
mishandled by his surgeon.

Did you want me to write
"defective valve"

or "operator error"
on the death certificate?

♪ See, 'cause you've never been
the same as anyone else ♪

♪ Don't think the same
as everyone else... ♪

Neither. The patient d*ed
of heart failure

due to underlying disease.

♪ Your... ♪