10x05 - Timeshares

Episode transcripts for the TV show, "Last Week Tonight with John Oliver". Aired: April 27, 2014 – present.*
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American late-night talk and news satire television program hosted by comedian John Oliver.
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10x05 - Timeshares

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LAST WEEK TONIGH

WITH JOHN OLIVER

Welcome to "Last Week Tonight"!

I'm John Oliver.

Thank you so much for joining us.

It has been a busy week.

The ICC put out a warrant

for Putin's arrest,

Joe Biden opened up federal

lands in Alaska for drilling,

despite specifically promising

that he wouldn't,

and Tr*mp claimed that he might

get arrested next week.

And if you are wondering how

he is doing right now, don't worry,

because in this video that he released,

directed toward farmers,

it seems like he's doing great.

I made farmers happy

and rich again,

and they're doing a fantastic job,

and you know what?

Someday, it'll become time for them

to leave this beautiful earth,

and they'll be able to leave their farm

without taxes, to their children.

I got rid of the death tax on farms

so that when you do pass away

on the assumption that you love

your children,

you can leave it to them

and they won't have to pay tax.

If you don't love your children so much

and there are some people that don't,

and maybe deservedly so,

it won't matter

because frankly, you don't have

to leave them anything.

Thank you very much.

Have fun.

He's still got it!

He has still got it!

And by it, I mean whatever it is

that is so deeply wrong with his brain.

Do you know how much

you have to hate your kids

to get distracted by that thought

in the middle of a political speech?

"We should have pulled out troops

from the region sooner.

Speaking of regretting

not pulling out sooner, Don Jr".

And then-and then they sh*t

that with two cameras!

They cut something out of that,

and given what they kept in,

I am dying to know what it was.

And then to stick the landing

at the end with "have fun?"

It's impeccable!

It's all just impeccable.

But this week has been dominated

by the continuing fallout

of the collapse

of Silicon Valley Bank.

Early Monday, Biden spoke out

to try and stem any panic.

President Biden sought to assure

the country before markets opened.

Americans can have confidence

that the banking system is safe.

The news is welcome relief

for Ben Kaufman,

founder and CEO

of kids' store CAMP.

Most of his company's money

was in SVB when the bank went under.

Desperate to raise cash,

his company slashed prices by 40%.

We sent out an email with a discount

code. The code was "bank run."

I see what he's doing there.

But if you weren't following the news,

getting an email with the discount

code "bank run" is pretty alarming.

"Remember that little shop where we got

a birthday present for your niece?

They're offering 70% off with the promo

code 'last resort the world is on fire.'

Is everything okay?

Do we need to turn on the news?"

You've probably seen

a bunch of explainers this week,

so I won't bore you

with every little detail.

But very broadly speaking, SVB had

invested a lot of its customers' money

in long-term treasury bonds.

But as the Fed sharply raised

interest rates, those bonds lost value.

And when the bank sold a lot

of its securities at a huge loss,

its customers panicked,

and there was a stampede for the exits.

It's essentially a classic story

of a bank doing a lousy job of judging

and hedging against risks,

although, if you are Fox News,

there is another explanation.

Silicon Valley Bank

is a woke Biden bank.

SVB was California's woke,

trendy bank.

Here's my concern,

this is a woke bank.

Did Silicon Valley Bank

get woke and go broke?

What are you talking about?

That is so stupid I'm almost jealous.

Because it must be so very nice

for them to be able to automatically

blame everything they don't like

or understand on wokeness.

"It rained on my birthday

because of critical race theory

and my son called me a bitch

because of socialism,

and I was late to work today

because of a bunch of pronouns.

I believe these things

mind, body, and, soul

and it makes my life

monumentally easier."

And the full context

for the "woke bank" narrative

is somehow even dumber

than you might think.

Basically, Fox grabbed onto

some of SVB's diversity initiatives

who tried to spin those

into the reason for the collapse,

even though, as one expert

in consumer finance pointed out,

"It had nothing to do with it,"

adding that trying to tie

the two together is like saying,

"Why isn't blue

the answer to one plus one?

It's banking 101.

That's what was going on."

And of course it was,

hedging against risk

is a foundational lesson of banking,

along with "buy low, sell high"

and "wear a fancy suit and tie

so no one can tell you have no idea

what the f*ck you're doing."

And to be honest,

that one is still pretty handy.

We will learn more about exactly what

happened at SVB in the coming weeks.

But they weren't the only

financial institution that went down.

Signature Bank also went under,

after a similar run by depositors.

And already, we are learning

more than anyone wanted to know

about what was going on inside it,

because what you're about to see

may be one of the least

consequential decisions they made,

but it was definitely

the most embarrassing.

Top executives at Signature Bank

play themselves

in a series of wacky

promotional videos.

Is there a book,

"How to Build a Bank for Dummies?"

The over-the-top videos

feature bank employees

in cringeworthy song

and dance numbers.

This Signature video

is also eerily prophetic.

What possible fate will become

of our bank

other than to diminish and fail?

I happen to know for a fact,

that won't happen.

Holy sh*t!

In terms of things

that have aged badly,

I'd say that this falls somewhere

between mid-aughts Gwen Stefani,

my actual body,

and the October 1976 cover

of Sesame Street Magazine.

They didn't know! They didn't know!

I'm assuming, they didn't know.

And again, there is a lot

we still have to learn here.

Figures like Elizabeth Warren

are pointing to the 2018 law

that rolled back

some of the Dodd-Frank Act,

which removed institutions

like SVB and Signature,

basically, all but the biggest banks,

from the highest level of scrutiny,

like more frequent

stress-test requirements.

While some will push back on that,

saying that the rolled-back rules

and regulations

couldn't have prevented this week,

and that they already have more

than sufficient controls in place,

Warren has a pretty solid

response to that.

We've had a number of those

CEOs on the shows in the last few days,

Fifth Third, Schwab,

they do their own stress testing.

Not everyone

was behaving in a risk profile,

in a risk manner

that Silicon Valley Bank was.

I'm sorry.

I taught school for many, many years.

And I did not let my students

do their own testing.

Right. Clearly, banks

can't be trusted to self regulate.

That should be incredibly obvious,

like the fact that the sky is blue

or Guy Fieri is a generous lover.

Flavortown is a state of mind, and

he will make sure that you get there.

And it is not a great sign

that an investigation

into whether the Fed

was derelict in overseeing SVB

has been entrusted to the Fed.

Overall, it seems like the people

in charge of keeping our economy safe

will keep telling us "We can police

ourselves, nothing will go wrong."

But if I may quote a former

leading man currently looking for work,

I happen to know for a fact

that won't happen!

You know what? This time,

I think he might actually be right.

And now, this!

And Now:

For St. Patrick's Day, Local News

Did What They Always f*cking Do.

Top of the morning to you,

happy Friday.

Welcome to this Irish edition

of "Good Day Marketplace".

- I'm Cameron McFontana.

- And I am not doing an accent.

Top of the morning to you

on this fine Irish day.

All right, let's get to it.

- We haven't said it yet.

- Top of the morning.

Top of the morning to you.

6:45 there on St. Patty's Day.

Top of the morning to you.

Top of the morning to you.

You didn't insult a single person.

- Top of the morning to you, lassies.

- Top of the morning.

- Can you do an Irish accent, Tinley?

- I have no clue.

Pot of gold to y'all there.

That was not

a very good St. Patty's Day accent.

Green helps you become invisible

to leprechauns.

- I didn't know any of that.

- You're too tall to be a leprechaun.

- He's even got a fisherman sweater on.

- We got this.

You know the lore

behind the fisherman sweater.

When the seamen would go out,

some of them wouldn't come back.

The ships would sink

and things like that.

The bodies would wash up, and they

would be able to identify the family

by the sweater

that they were wearing.

By the kind of yarn?

By the kind of sweater,

that's from what I understand.

- Let's bring it back to positive.

We're bringing it back to positive.

Top of the morning to you!

Moving on.

With it being spring break season,

our main story concerns vacations.

A wonderful time to realize

that you're in love with someone,

or realize

that you are absolutely not.

And be honest, you knew

in the TSA line before the flight.

Keep the streaming

passwords for as long as you can

but do give back

his grandmother's ring.

Specifically,

we're going to talk about timeshares.

Some of you might be thinking: "Are you

going to tell me that they are a scam?

Because surely

everybody knows that."

And it is true that the sketchiness

of timeshare vacations

has been a punch line on TV

for years.

You moron,

these aren't free vacations.

These are timesharing deals,

they're total scams.

These timeshare people, they don't

stop until they sell you something.

They prey on the weak

and gullible, i.e. you!

Perhaps you and your yellow friend

would like to set up a timeshare plan?

Don't do it, Sandy!

I won't give in to your timeshare

vacation scam!

Yeah, suspicions

about timeshare programs

are so ubiquitous they can get laughs

in children's programming.

Obviously, SpongeBob was never

going to say yes to a timeshare.

Otherwise they'd have had

to change his theme song to this.

Who lives in a pineapple

under the sea,

except for one week a year

when he's in a studio in Key West?

SpongeBob SquarePants!

Yeah, still good but doesn't quite

have the same ring to it, does it?

But despite decades of mockery

on TV,

timeshares are a much bigger business

than you may think.

They're actually

an $8.1 billion industry,

with nearly 10 million households

owning one or more types of timeshare.

They can be sold by big hotel chains

like Hyatt and Marriott,

as well as companies

like Wyndham and Westgate Resorts.

But one of the things that may've

obscured their continued growth

is that they're not always

called timeshares now.

They've been rebranded

as "vacation clubs"

or "vacation ownership plans".

And while traditionally,

you'd buy a timeshare

that consisted of one week every year

at, say, a condo in Florida,

now companies offer "floating weeks"

that can theoretically be used

anytime throughout the year,

or "timeshare points",

where you buy points

that you can redeem

in a number of resort properties

owned by the same company.

But whatever you call timeshares,

the people selling them

maintain they are not excellent value,

they are actively good for you.

Here is a vice president

at Westgate

f*ring up his sales team

in the weirdest possible way.

- Why are we here?

- To save lives!

To save lives. Those who take

the fewest amount of vacations

are most likely

to have a heart att*ck.

You're just like a doctor,

a nurse, a fireman,

policeman, a lifeguard.

They all save lives,

and you all do it, too.

Timeshare salespeople save lives

just like doctors and nurses!

That is why, during the initial

outbreak of the pandemic,

we New Yorkers would loudly cheer

for all the timeshare salespeople

as they came back from work.

We'd do that at 6:00 PM, and then

if we still had some energy left,

we'd throw a few claps

to hospital workers at 7:00,

for whatever they were doing.

But the fact is,

timeshares don't save lives,

in fact, in many cases,

they can f*ck them up.

Because they are incredibly easy

to get into, but,as you will see,

incredibly hard to get out of,

so let's talk about timeshares.

Let's start with the first thing you

probably already know about them

that they tend to be sold

in person, aggressively,

and while you're already

on vacation,

often by suckering people into

agonizingly long sales presentations

with the promise of a free gift.

There are so many horror stories

out there,

like the woman whose parents were

subjected to a seven hour sales pitch

that ended with them spending

more than $10,000 on a timeshare,

or the person who signed an agreement

following a five-hour presentation,

because, quote, "I'm a diabetic.

After five hours, I just gave in.

I needed something to eat."

And I do get that.

"Listen to a timeshare presentation"

is dead last on the list of things that

I want to do for five straight hours,

right after "watching 'Avatar:

The Way of Water,'"

"telling children their pet hamster

was eaten by their other pet hamster

and that neither one ever knew

the child in question existed,"

and "hearing other people talk about

watching 'Avatar: The Way of Water.'"

The problem is, though,

once you are in that room,

companies can go to extreme lengths

to get you to commit on the spot.

Just watch as that Westgate

executive encourages his staff

to stop at nothing

to make a sale.

Our number one person in Orlando

owns several weeks of timeshare.

You should own

at least one week yourselves.

And if you don't,

lie and say you do!

Don't let these people leave here

without buying something!

Something!

I don't know

what is more alarming there:

that he knew a camera crew was filming,

and instructed his sales team to lie,

or that he knew that

and willingly wore that shirt.

Because what the f*ck

is that thing?

It looks like someone ate a Persian rug

and then threw up on him.

He looks like the mascot

for divorce.

Lying is actually a key strategy

for many timeshare salespeople,

they will lie about everything,

from the ease of making reservations,

to the total cost of the timeshare.

According to a lawsuit

against Wyndham,

salespeople even had an acronym,

"TAFT" "tell them any frigging thing".

And come on!

At this point, just say "f*cking".

'Cause it's one thing to lie,

it's another to do that

while talking like a middle schooler

who's in the car with their mom

but still trying to sound hard.

But the thing is, lying is basically

allowed in this industry.

Many timeshare agreements contain

"a clause that absolves the developer

from responsibility

for anything sales reps say".

It's often referred to by attorneys as

the "salesman's license-to-lie clause."

I get that sales reps bullshit

customers constantly.

It happens to me every time

a Warby Parker employee tells me

"You look so cool!"

But you wouldn't expect them

to be able to lie

about something as objective

as how much a thing will cost.

The good news is depending

on where you made your purchase,

you can have between three

and 10 days to rescind your signature.

But, remember, a lot of people

sign up for timeshares on vacation,

so that tame-time may expire

before they get home or have a chance

to have a lawyer look at the contract.

This would be less of an issue

if people loved their timeshares.

But a study found that 85% of timeshare

owners regret their purchase.

Which is a rate of regret on par

with people who bought teacup pigs

only to realize

that teacup pigs don't really exist.

What do exist are baby pigs

that grow into a 90-pound piece of

livestock that can suffocate your cat.

Let's talk about why people

might regret buying a timeshare.

And the first major reason,

unsurprisingly, is cost.

The upfront cost for a one week

annual timeshare vacation

can average around $24,000,

but that is just the beginning.

Because on top of that come

other expenses like maintenance fees,

which typically go up every year,

and at high-value resorts,

can run from 2,500 to $3,500

per year.

And you're on the hook for those costs,

whether you use your timeshare or not.

Which actually brings us

to another major problem,

'cause if what you bought

is points or a "floating week plan",

you need to book time at your resort,

which can be unexpectedly hard.

Listen to this man explain

his attempts to book a vacation

at the Westgate timeshare

that he bought in Branson, Missouri,

six years earlier.

- I call a month in advance.

They say "You're calling,

you're giving us a very short notice".

Year two,

they called six months in advance.

"You're calling too early".

Year 3 they called 2 months in advance,

but we're told they called too late.

"Then you can still go, but we have

to charge you like any other person".

So far, the Naseers

have spent more than $15,000

for a timeshare

they've never spent a single night in.

When the Naseers

complained to Westgate,

they were told they would have

an easier time using their timeshare

if they upgraded to a better plan

for an additional $15,000.

Yeah, that's not great, is it?

Being asked to pay $15,000

for something that you've only seen

in pictures is not a timeshare.

That's an expensive and remarkably

niche OnlyFans account.

But Westgate's response

is pretty common across the industry,

once you buy a timeshare,

the pitch is,

"you really need to upgrade to get

the most, or, possibly, anything,

out of your purchase."

And these upgrades are a fundamental

part of the business model.

At one investment conference,

Marriott stated that every $30,000

spent on the purchase

of a new timeshare

should generate an extra 20,000

from upgrades after just five years.

It's hardly surprising that companies

pressure people to pay for upgrades,

sometimes with the exact

same aggressive tactics

that got them to buy

the timeshare in the first place.

Customers of Wyndham Resorts said

that whenever they'd go on vacation,

they'd be forced into so-called

"owner update meetings"

where they were then pressured

to spend more, like this woman.

The 76-year-old widow is deep in debt,

owing more than $175,000

after she claims she was repeatedly

tricked and harassed

into buying timeshare points.

Folds also claims

in her lawsuit Wyndham

sales reps told her things

to convince her to buy more points

that ended up not being true.

If I would just sign it,

they could lower the interest rates.

- Is that in fact what happened?

- No. No.

She says Wyndham's salespeople

also told her the company

would buy back

any extra points she didn't use,

and that, too, she later found,

wasn't as it had been explained.

- Were you surprised to discover that?

- Very surprised.

Not only surprised, you may need

to bleep this out, I was mad as hell.

She is pissed there.

I know "mad as hell"

might not sound that extreme

to us delinquents on HBO

but coming from a 76-year-old woman

in Tennessee,

that's equivalent

of a child screaming "m*therf*cker"

through a bullhorn

at an elementary school.

It's that level of intensity.

So, between fees and the constant

pressure to pay for upgrades,

you can see how people might

end up regretting their purchase.

Even those who initially

enjoyed their timeshare

might end up wanting

to get rid of it,

either because they're getting older

and not wanting to travel as much,

or they're just getting tired

of going to the same place.

The problem is, whatever your reason

for wanting to leave a timeshare,

you will soon realize

it is very hard to do that.

That is because many agreements

contain a "perpetuity clause".

That means that the purchase, as well

as all those regular maintenance fees,

are a "non-cancellable

lifetime obligation."

Which is ridiculous,

a contract for a vacation

shouldn't be harder to get out

of than f*cking Scientology.

Where's Shelly, by the way?

I'm sure she's fine,

but where is Shelly?

Some developers

claim to have programs

where they'll take

a timeshare back,

but there is a lot of fine print there,

including the fact

that they're often only available

at the developer's discretion,

and could involve

paying a significant fee,

which sometimes can be equivalent

to two years of maintenance fees.

And if the company

won't take it back, good luck.

Because "it can be hard, if not

impossible, to sell a timeshare".

The resale site Redweek

shows a number of them being sold

for literally $0.

And keep that in mind

anytime anyone says

that a timeshare

is "an investment".

Investments are supposed

to gain value.

A timeshare

is as sound an investment

as opening a Ghislaine Maxwell

themed restaurant.

"Ghisly's!

When you're here, you're in danger!"

And all this

actually gets one step worse,

thanks to something that's often framed

as a selling point for timeshares.

That's a great feeling to know that our

grandchildren when we're not around.

It will be our legacy to them.

Even as we pass on,

we can continue

to give that to our children.

It's a gift that will keep on giving,

beyond us.

Now that we have two children,

it's kind of exciting that we know

that our credits

will never go to waste.

It will still be in our family

through our boys.

One of those boys seems happy,

but the other one does seem pissed,

and much more interested

in the upside-down construction truck

that he's holding.

He's right. If there's one thing

to take away from this episode,

it's that if you have a choice between

a timeshare and an upside-down truck,

take the truck every time,

at least you technically own that.

But given everything

that you've seen so far,

you won't be surprised to hear

that many people aren't super-keen

on inheriting a timeshare.

And while you can technically

decline it,

that can be much, much harder

to do than you might think.

Walking away does take work.

Namely, you must file

a disclaimer of interest

with the court saying

that you reject the timeshare.

You only have nine months after

the death of your loved one to file it.

And even then,

it's not that simple.

When the first person in line

rejects the timeshare,

it goes to the next in line

and then the next and the next.

Every single person

has to file all of that paperwork.

It's true. Every single person.

And timeshare paperwork clearly

isn't what grieving families need.

It is pretty upsetting to think

that there might genuinely be a market

for sympathy cards that say

"I'm sorry for your loss,

but also, move fast if you don't

want to get stuck with the fees

on your dead mom's Hilton Head

two bedroom."

And all of this brings us to what might

be the most surprising thing here:

timeshares are so difficult

to get rid of,

a whole separate industry

has now cropped up,

known as the timeshare

exit industry.

You may have seen ads

on TV for them,

or upbeat segments

on local stations like these,

for a company

called Timeshare Termination Team,

where they can get

a pretty strong endorsement.

Colorado's timeshare termination team

has 100% success rate.

Joining us, trusted advisors

Brian and Holly Wilbur

with the first steps you need to take

to legally get out of your timeshare.

I'll be honest,

I know I said this before too,

I didn't think this was possible,

but it actually is!

That sounds pretty great,

doesn't it?

The basic pitch of exit companies

is, for an upfront fee,

they'll either resell your timeshare

or get you out of your contract.

And given how critical

they are of the timeshare industry,

you might assume that they are

the good guys in this story.

Unfortunately, they are very much not,

which you probably already suspected

after that woman

claimed a 100% success rate.

Because that is one of those phrases

that's an a*t*matic red flag,

like "endorsed by Dr. Oz"

or "Forbes cover model",

It just immediately

raises suspicions.

Also, you should know,

while that sure looks like the news,

crucially, it,

and all those shows you just saw,

are "sponsored content" programs.

We did a story on them

a couple of years ago,

and it's where local stations

will allow you to buy your way

into fake segments that look like news,

but are in fact, ads.

We actually bought our way

onto that exact show, on Denver 7,

to sell a n*zi f*ck blanket.

And if you've missed that story,

go back and watch the whole thing

because that was one hell of a sentence

that's missing 21 minutes of context.

Anyway, as it turns out,

Timeshare Termination

was even sketchier

than our Third Reich f*ck fleece,

because not long after that,

Denver 7's actual news team

had this story to report.

Debi hired the company

in June 2019.

In all, she paid more than $14,000.

I signed a two-year contract

that ended this last June.

Under the terms of the con,

if they don't resolve my issue,

I can get a refund.

Two years came and went. That's

when she went looking for answers.

And so, I came to see them,

and it's empty.

The signs are still up

on this office in Greenwood Village.

But there's no employees.

The furniture is gone.

First, I'm not sure

it was totally necessary

to force her to go back and knock

on the glass of a clearly empty office,

but I'm very glad that they did.

But second, that is a 19th century

snake oil salesman-level scam.

They just disappeared.

One moment they were there,

the next they were suddenly

gone with no warning,

like a ghost,

or a TV show on HBO Max.

Everything's fine at this company!

Everything's fine!

And unfortunately,

that is by no means a one-off.

As one consumer advocate puts it

"I don't like generalizations

so I'll say that 99% of them

don't do what they say they will,

or worse,

are out-and-out scams".

But you know what,

I do like generalizations,

so I'm happy to say timeshare

exit companies are total bullshit.

A lot have followed the same

basic pattern that you just saw:

they charge an upfront fee,

and then either stall indefinitely

or fully disappear.

And they are taking advantage

of people on a massive scale.

In Missouri,

one group of companies

stands accused

of deceiving consumers

into paying more than $90 million for

exit services that were not delivered.

And while that case is still pending,

all of these other companies have

gone under in recent years.

I know that these exit companies

might seem suspicious to you now,

but they have slick marketing,

and have been endorsed by some

supposedly financially savvy people.

In fact, Dave Ramsey,

the popular personal-finance guru,

who, to his credit,

has been a vocal critic of timeshares,

actually gave one exit company

a ringing endorsement.

Timeshare Exit Team will get you

out of their timeshare.

You're going to pay them money

to do that. That's what they do.

And they charge you upfront and they

give you your money-back guarantee

if they don't get you out,

but they'll get you out.

That sounds trustworthy,

doesn't it?

And why wouldn't you take the word

of a man who's look and general vibe

answers the question "what if Billy Joel

and Dr. Phil had a kid and it sucked?"

But not long after that,

the Washington State AG

sued Timeshare Exit Team,

claiming, among other things,

that the majority of its customers

either did not receive

their promised exit,

received one that caused them

unanticipated negative financial,

or other consequences,

or received an exit that the customer

could've obtained for themselves.

The company eventually shut down,

but only after it was forced

to pay $2.6 million in restitution.

And if you're thinking any of that

gave Dave Ramsey pause for reflection,

you should know, it did not.

After Inside Edition did a segment

covering Timeshare Exit Team's issues

and questioning

his endorsement of them,

he pushed back like this.

I didn't know you could

buy a story on Inside Edition.

I know you were a tabloid,

but I didn't know you were that low.

Or are you just so dumb

that you didn't understand

you were on the wrong side

of this argument

on the basis of the consumer?

So, this is why Timeshare's

not on the air anymore.

Timeshare Exit Team.

But guess who's still on the air?

Me.

Me.

And I'm sitting

in a $300 million paid-for building,

neck-deep in cash, you jerks.

Yeah!

That is champion

of the working people, Dave Ramsey,

bragging about being neck-deep

in cash to his own viewers,

who got caught up in a scam

that he actively promoted.

All while having

his hands like this,

a pose used almost exclusively

by cartoon super villains

plotting ways to k*ll Batman.

But the thing is,

there is no right side to be on here.

Timeshare companies and timeshare

exit companies are both terrible.

One is a shitty business model

that's somehow technically legal,

and the other is oftentimes

an out-and-out scam,

but neither is good.

And it's very important

not to lose sight of the fact

that, beneath all of this,

are people who can get victimized,

and in some cases, twice.

If you watch a lot of stories

about these companies,

it is heartbreaking just how

often the people in them

talk about how ashamed they feel

about falling for this.

Nobody in my family knows.

Nobody.

Makes you feel bad when you think

you've done something this stupid.

When we bought the timeshare

which took us to the cleaners

and it just made me feel stupid.

It doesn't make me feel good.

I think I'm smarter than that.

Yeah, I get that.

But to be clear, the shame here should

not be on the people who were duped.

It should be

on the industries that exploited them,

told them any frigging thing

they wanted to,

and abused their understandable

desire just to take a f*cking break.

So, what can we do here?

On the off chance

that anyone watching right now

is considering a timeshare,

don't do it!

If you know someone considering it,

send them this segment.

If you happen to inherit a timeshare,

get rid of it as fast as possible.

And if it's too late,

and you're stuck with it,

you can try and give it away

for $0 online,

but the truth is, you'll only

be f*cking someone else over then.

Unfortunately,

the best option might actually be

to call the timeshare company

and see if there is any chance

that they will take it back from you.

As for exit companies,

as you have seen,

there's been sporadic legal action

against individual companies,

but by and large,

it is a whack-a-mole ecosystem,

when one goes down,

another one tends to pop right up.

So, the truth is,

the best bet right now

seems to be to make sure

that we all warn each

other about just how f*cked up

this whole industry is.

Or, I suppose,

we could go another way with it,

and if you can't b*at them,

join them.

So, joining me now

for a special sponsored segment

that she may or may not

have paid $3,000 for,

please welcome back to the show

my lovely wife,

Wanda Jo Oliver!

- Hello there, m'Wanda!

- Hello there, m'John!

Now, Wanda, I understand

you have a new timeshare product

that you'd like to share with us.

That's right. I'm here to introduce my

new company, Timeshare Exit Squared.

Yes, the world's first-ever

timeshare exit company exit company.

Fascinating, Wanda!

What does Timeshare Exit Squared

do exactly?

Let's say you're stuck in a timeshare

and you go to an exit company

to get you out of the contract.

That company just took all your money

and disappeared without doing a thing!

Timeshare Exit Squared can free you

from your timeshare exit company

and get all your money back!

That is amazing, Wanda!

You are truly saving lives,

like doctors, nurses, and firefighters.

You are. You are. You are.

You are, Wanda.

I am way better than all them!

All those people are scum

compared to me! I spit on them.

You spit?

As you should, m'Wanda!

Tell me, how exactly

does Timeshare Exit Squared work?

It couldn't be easier, m'John.

Simply pay us a quick and easy

upfront fee of $20,000,

and within three-to-58

your timeshare exit company

will deposit a full refund

to your bank account.

Wanda, is that guaranteed?

It's even better than a guarantee.

It's a pinky swear promise!

I like it. I like that.

That's why Timeshare Exit Squared

has over 9.3 billion happy customers

and a 200% satisfaction rate.

- A 200%, you said?

- That's right!

For every Timeshare Exit

Squared customer,

another random person

is also left satisfied.

Wanda, that is incredible.

I'll be honest, I didn't think

this was possible, but it actually is!

It sure is, depending

on your definition of "possible!"

Sure. Sure, that's fair.

And if you run into any problems

or delays,

just call our hotline

at 1-800-Flowers.

Nice, nice, yeah.

Or come to the Timeshare Exit

Squared offices.

How would someone do that,

m'Wanda?

All you have to do is drive up

next to the Timeshare Exit Squared van

and scream

your 27-digit case number,

and we'll be happy

to help with anything you need,

until we cross the border

into Nogales, Mexico.

That sounds very reasonable!

But people should act fast,

shouldn't they, m'Wanda?

That's right, m'John!

This particular company is only going

to exist for the next three days.

Right. Right.

Then we're shutting it down

and starting a new one

in the Cayman Islands!

- Have you ever been?

- I haven't!

I could sell you one a week a year

there for just $50,000.

I like it!

And nobody leaves here

without buying something!

Something!

She's right.

Thank you so much, m'Wanda.

That's our show,

thank you so much for watching,

we're off next week,

we'll be back after that, good night.

Thank you so much, m'Wanda.

It sounds like a fantastic deal!

I'm neck deep in cash, you jerks.

Adios, amigos!
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