01x01 - The Jeans Family

[bunniefuu]

Is this familiar?

Children don't come with instructions.

But now sanity is speeding your way.

She's supernanny, armed with over years of experience.

She's cared for countless kids...

You going to shake my hand and say hello?

...cured thousands of tantrums...

Saved hundreds of families,

And she's putting a moratorim on mayhem.

Look at me.

Each week, a new family screams for help.

Supernanny answers the call.

No problem is too big...

[ Screams ]

No child is too difficult.

She's jo frost, supernanny.

You've been very, very naughty.

Tonight on "supernanny," jo meets the jeans family...

Nice to meet you.

...and takes on their devilish daughter...

My turn!

...and twin terrorism.

She has two weeks to turn things around...

That behavior will make you go and sit

On that naughty stool.

...to restore power back to the parents.

Sorry.

Okay.

♪ Be good, be good, be good, be good, be good ♪

♪ Be good, be good, be good, be good ♪

♪ Johnny

♪ Be good, be good, be good, be good, be good ♪

♪ Be good, be good, be good, be good ♪

♪ Johnny

♪ Johnny

Well, let's take a look

And see what family I have this week.

Hi, we're the jeans famil.

I'm david.

And I'm barbara.

I met dave through a friend.

I was set up with another guy, and --

Fortunately, the other guy got sick,

So I saw an opportunity.

We've been together for about years.

We were really late bloomers.

We waited a long time before we had kids.

And since we've had kids, everything has changed.

[ Screaming ]

Home sweet home.

We have daughters -- andra, who is /...

See? That much!

...and twins jessie and leah, who just turned .

Andra tends to set the tone in our house quite a bit

Because she's so strong and she's so dominant.

We're not out of chocolate milk!

No, don't! No, it's my turn!

Barbara: andra's very intense.

She can be aggressive.

Andy!

She hits her sisters a lot.

That is scary.

Now, that behavior from andra has got to stop.

Jessie is one of our twins. She's .

If andy does something, then jessie does the same thing.

[ Cries ]

Jessie!

Jessie.

[ Sighs ]

Leah's , our other twin.

She definitely cries a lot.

[ Cries ]

I'm going to need ear plugs in this household.

I have a full-time job.

I usually have to travel at least once a month

For at least four to five nights.

[ Crying ] I want daddy!

Daddy!

Barbara: I am most often the one

That is home by myself with the kids.

It's a pretty long and very exhausting day.

Whoa!

It's hard to take them anywhere by myself in public.

Andra?

That is scary.

[ Screaming ]

I have spent so much time being stressed

That I haven't really been able to enjoy my kids.

You're hurting me!

Hey, hey, hey.

What is the problem? What is going on?

What?

David: we're looking for a lot from supernanny

Because we need a lot.

Barbara and david, I'm on my way.

[ Doorbell rings ]

Who's that?

Hi. I'm jo frost.

Barbara jeans.

Nice to meet you, barbara.

Barbara: supernanny has a very good presence.

Nice to meet you.

She said hello to the kids right away.

Her tone was very good and upbeat,

And so I was pretty pleased.

Oh, are you going to give me a hug?

Hello, sweetie.

Both the twins gave her a big hug, so I always read the kids.

If they like her, that's a good thing.

Oh, this is lovely!

Hi, andra.

You going to shake my hand and say hello?

Jo: today when I walked into the jeans family,

I think there was a sigh of relief that I had arrived

And was ready to take on all the issues.

I'm here today to observe and to watch how your family works,

So just go about your day as normal.

And I know we've got issues

That we're going to talk about and address

And that I'm going to help you resolve.

Lovely.

So, I'm going to sit back and watch you guys

And let you get on with it.

All righty then.

[ Laughter ]

We're glad you're here.

Come on, andy pandy.

Andy, do you want jelly today?

Jo: when I first walked into the house,

The parents were doing breakfast.

Honey, that is lots of them.

[ Cries ]

What's the matter?

Jo: jessie, this morning, had chips for breakfast.

Have your breakfast?

Leah did not have anything for breakfast.

There isn't a routine.

There isn't a structure in the house in the mornings

That the children abide by.

So, I'll follow you up to get the girls dressed.

Barbara: after breakfast, getting the girls dressed.

That was another stressful event.

How about this pink thing? Andy, want to wear this?

I don't need it.

Yeah, you do.

Just going to put a shirt on, okay?

No!

All right, shoes.

They seem to have walked away.

The disappearing shoes.

Is andy normally cooperative?

No. Come on.

Jo: whose trainers are these?

Let's wear these.

New socks for you.

Let's start over.

Shoes again. Just missing one now.

We're still looking for a shoe.

Andy's not being very cooperative with her father.

We're looking for shoes again. We can't find the shoes.

Aah!

This house badly needs organization.

I have no idea where her boots are.

I found out very quickly

That the household didn't have much organization at all,

And it was very chaotic.

So, barbara, are you off to the supermarket now?

Yes, we're going to go to the supermarket.

It's hard to take them to the store by myself

Because I can't control them.

David: where's jessie?

Barbara: she's right here. Let's get in the car.

Come on, leah, let's get in.

Sit right here. Sit right here.

She's sitting right there.

Get in your seat.

Jo: and that's how andra replies back to you?

Right, okay.

I'm getting the gist of this now.

David: what book?

Your "care bear" book you hadn't seen for a month.

You want to carry your "bear" book?

What was that?

Just kicked him. I think it's absolutely crazy.

You don't get it.

Well, you kick me, you don't get anything.

David: I'd like to be the boss,

And I don't feel like I am right now or that I ever have been.

If you don't kick me for a few days,

Maybe I'll give you your "care bear" book back.

Mom!

Tantrum at its best.

Andra, stop! Just --

I can't wait to hear what you have to say.

Andra: I want you! I want you, mommy, here!

Coming up on "supernanny"...

Doughnuts! Doughnuts!

...andra wreaks havoc at the supermarket.

Oh, dear.

You're squishing me!

And jo gives her take on andra...

When she throws a bone, you guys go and fetch.

That has to stop.

...when "supernanny" returns.

♪ Johnny

You want to carry your "bear" book?

What was that?

Jo: andra kicked her father,

And he said that she couldn't have her "care bear" book,

So she was having a tantrum about that.

Andra, stop! Just --

I can't wait to hear what you have to say.

Andra: I want you, mommy, here!

Jo: it was just ridiculous.

This tantrum was going on forever.

I don't know how barbara drove that car

With andra screaming the way she was.

When we arrived at the supermarket,

All three girls were arguing who was going to sit in the cart,

And it was real troublesome.

We're going to see if all three of you will fit.

Let's see if leah can squeeze in next to you.

[ Cries ]

Jo: this is every mother's nightmare --

Children playing up in the supermarket

Where everyone else can watch you.

Don't -- jessie!

Mommy, we need new paintbrushes!

Hey, jessie, what are you doing, honey?

Jessie, jessie.

Okay, we're not going to do that.

Andra: shush!

Jo: it was real troublesome for barbara.

Mommy, mommy!

And then andra was all over the place,

Running down all the aisles.

Andra.

Andra.

Andra.

Andra. Andra.

Andra!

Where are you?

Andy?

Oh, dear.

Barbara doesn't exercise her full control as a parent

When andra is being very demanding.

I think it's absolutely crazy

That barbara tolerates that kind of behavior from andra.

Yeah, right.

"I'll be extra good if you give me a doughnut."

Manipulation at its best.

That supermarket run -- it was just ridiculous.

I feel that barbara

Definitely needs to take control of that situation

When she is shopping with all three girls.

So, what happens now with the girls?

That's what I'm hoping you'll help me with

'Cause I don't really know.

Nothing happens.

I mean, I have nothing scheduled with them at all.

There was no structure or routine

To barbara's day at all with the children.

She's got so many hours with the girls,

And she doesn't know what to do with them.

They get bored.

They end up fighting with one another.

Aah!

[ Screams ]

Andra tends to dominate and lead the play.

Andra and sharing, at the moment, they don't mix.

Go!

[ Cries ]

She's also very aggressive.

She hits her twin sisters.

Mommy!

That kind of behavior is just not acceptable,

And it has to be addressed.

David: dinnertime.

Barbara: it's ravioli.

So, do the children normally eat with their hands,

Even though they've got cutlery?

Barbara: yes. I'll get your water, honey.

Jessie!

Jessie...sit down.

Sit down, honey.

Mealtimes are just hellacious for me.

If we could all sit down at a meal

And stay seated for minutes without outbursts,

That would be a huge thing for me.

[ Screaming ]

Jessie, sit down.

Andra!

Get out. Out, out, out.

Sit down.

Sit down.

I want you to sit.

[ Screams ]

Mom and dad were just trying to keep the children at the table,

And if I was david and barbara, I would have had indigestion.

It was making me dizzy just to watch them.

It was just feeding time at the zoo,

I think you could say, to be honest.

Oh, god almighty.

Jo: dinnertime was ridiculous.

Andra made a big fuss

About not having the sippy cup that she wanted.

David: what's wrong?

Do you want this one warmed up?

No!

Jo: andra was not letting up.

That kind of behavior is a no-no in my book.

[ Cries ]

Andra, go back and sit down. Go back and sit down.

It's mine! It's mine!

No! No!

No!

I need it! I want it!

What is the big deal about the cup?

Let's go...

I don't want to go to my room!

Jo: this child has got too much leeway.

She has tantrums that the parents tolerate.

It's just disgusting. It needs to change.

When I'm observing in the jeans household,

I take mental notes of how the family dynamics work,

And then later on in the evening,

We sit down and discuss the issues

That need to be addressed.

Okay, I've made some mental notes of your wonderful family,

And I would love for us to sit down and have a talk

About what I've seen today.

Okay? Let's go do that then.

Barbara: when jo said that she was going to talk to us

About what she'd seen, my first thought was, "uh-oh."

I was a little bit nervous.

Let me begin by saying to the pair of you

How proud you must be, as parents,

To have three beautiful daughters.

And so on that note, I'd like to talk about the pair of you

Raising your three girls and what I have seen.

And the first thing that comes to mind

When I walked into the house was organization.

Or lack thereof?

Very much so. It's very chaotic.

We don't know where anything is,

And it causes a lot of wasted time.

Also I'd like to talk about the routine

That you have in this house.

It's definitely unstructured.

When there isn't a routine in a house,

Your children don't know what's happening or what's coming next.

All three of them then get really bored.

What it allows the children to do

Is misbehave for your attention.

Andra behaves in a way that I find disrespectful.

She shouts and she yells.

Andra in the back of the car, crying --

It was absolutely mayhem.

How do you focus and concentrate driving a car

When you've got the kids screaming

And having a tantrum in the back?

But not once did I hear you turn around and say,

"Stop that behavior."

Today I saw a classic at dinnertime --

Andra wanting that sippy cup,

And what happened was she had a tantrum,

And when she throws a bone, you guys go and fetch.

Andra's behavior with jessie and leah has got to stop.

The snatching, the aggressiveness --

That has to stop.

And what's happening is, is jessie's learning.

Jessie is copying, and the pair of you

Are not enforcing any form of discipline.

You have to get a grip on that.

Their behavior is not acceptable,

And the only two people that is putting up with that

Is the pair of you.

You're tolerating it, you're putting up with it,

And then you're wondering why

Your children are behaving the way they are.

And as a result of all of this, I see a tired barbara.

I see a barbara who's emotionally drained,

That actually, inside, wants to be able to be barbara

And not mom -.

I'm pretty exhausted and spent.

And for somebody to recognize that,

That was a little emotional for me.

David: barbara's been exhausted since the birth of the kids.

She is exhausted. It's a hard job.

Barbara: it was hard to hear

That andra's behavior, in particular, is so over the top

And completely unacceptable.

I see the pair of you at a point where I feel is quite desperate.

Tomorrow we are going to change it for the better,

And we are going to have positive results

All the way around

So that your family is functioning a lot better.

I wonder if supernanny can pull it off, really,

Because that has been my big question.

My first fear is, "well, maybe she'll give us these things,

And what if they don't work?"

Coming up on "supernanny"...

[ Screams ]

Tell her to stop shouting.

...jo teaches barbara how to keep andra in check.

That behavior is not acceptable.

Now, you stay here on the stool until mommy comes and gets you.

But andra won't go down without a fight...

Andra!

Stop right now.

...when "supernanny" returns.

♪ Johnny

Jo: today when I walked into the house,

Wanting change drastically, I put a routine on the wall.

Okay, this is a routine

Because your house needs organization

Because we can't find anything anywhere,

And there's no structure to the day.

I've broken the whole day down for barbara

So that she knows

What she's going to do with her girls during the day.

And at : to :,

We're going to do an hour of constructive play with the girls

So they have something to look forward to in the afternoon.

The routine being structured with organized activities

Is really going to help the girls

So that they're not bored,

So that they don't play up and misbehave.

If we even got some semblance of organization,

I think it would really help.

Barbara: I've been chronically disorganized my whole life,

But I'm definitely confident about my ability

To make that happen.

So, this is the routine.

Out with the old, in with the new, and let's get started.

The behavior that I want to eliminate in the house

Is the yelling, the shouting, the tantrums, the aggression,

The kicking, the biting.

And that's why the next thing that I introduced into the house

Was a discipline technique.

I don't want you girls to shout at your mommy and daddy anymore,

To be rude like this --

[ Screaming ] "I don't want to do it no more!"

[ Normal voice ] yes, jessie...yes.

And if you don't listen,

Mommy is going to put you on the naughty stool.

I'm going to explain to you now

The discipline of the naughty stool, okay?

I want you to come down, literally, to their level.

Give them eye contact,

And I want you to use a low-toned voice, okay?

You give your children a warning first to stop the behavior.

If they carry on, I want you then to walk them over

And place them on their stool and say to them,

"You're going to stay there now until I come and get you,"

And you walk away.

I'm not looking forward to experiencing

Some of the naughty-stool episodes with andra,

Because she's a fighter.

David spends a lot of time away on business,

So that means that barbara has to deal with all three girls,

And the responsibility is solely on barbara.

It wasn't long

Before andra started yelling and shouting at mom.

She really tests barbara.

No, you may not decide for them.

Yes!

Tell her to stop shouting at you.

Every time she addresses you --

You may not shout at me like that.

That is not acceptable.

You shout at me again,

And you're going on the naughty stool.

Aah!

All right.

It's not a game. On the naughty stool.

You sit in the naughty stool

Until I tell you that it's okay to get up.

Do you understand me?

Jo: tell her to look at you.

Where's my polly pocket?

Andra! Andra!

Andy, sit down.

Firm voice, barbara.

Sit down, and you'll stay there

Because you were being very rude to mommy.

You stay here on the stool until mommy comes and gets you

Because that behavior is not acceptable,

And it's not a game.

Just ignore that.

Sit down.

[ Laughs ]

Don't lose hope with andra.

I know that she's testing you

More than the younger girls have.

Mommy!

It's all about repetition and following through

And being consistent with discipline.

Jo: after giving them their minutes,

She's then to come back

And to explain why they were put on the naughty stool

And then to ask for an apology.

You are sitting on this stool

Because you were shouting at mommy,

And you were very rude to mommy.

And I am not going to tolerate that anymore.

She tested mom on every level,

And eventually andra got the message.

This is where you're going to be if you do that again.

Do you understand me?

And I want an apology.

Sorry.

What I wanted to do

Was decrease the amount of aggression in andra.

Andra needs to be taught

That she has two other sisters in her family

That she has to share with.

So I brought in a shopping game

For mommy to play with all three girls.

Andra, leah, jessie, we're going to play "shops" today.

There were two shopping carts, one cash register,

And mom had to decide who was playing what role.

I think it would probably be a very good idea

If leah or jessie was the cashier first.

I encouraged barbara to make sure

That andra wasn't the cashier that she wanted to be

'Cause andra always wants to get her own way,

And it's important that andra realizes

That she can't get her way all the time.

Okay. Honey, we're all going to rotate.

No, andra. First jessie's going to be the cashier.

Explain.

We're all going to rotate.

Jessie, you're the cashier, okay?

So you can be just like the cashier at the store.

Hey, hey, hey. Don't shout at your sister.

Jo: address that manner, barbara.

That has got to stop.

So, what do I say?

Call her over to you and say to her,

"Do not talk to me like that."

Andra, you need to look at me.

I don't want you to shout. Andra.

Come here. Andra, no.

Andra, stop right now.

Keep calm. Keep calm.

Andra.

Call her over. Keep calm, barbara.

You're in control of this. Keep calm.

Keep calm.

Bring her over to you.

Andy, mommy's trying to talk to you.

When I'm trying to talk to you, I need you to listen to me.

Barbara's really struggling.

Andra was totally disrespectful towards barbara.

I had to address the situation myself.

That behavior is no good,

And that behavior will make you go

And sit on that naughty stool.

You've got to learn just to talk and ask mommy.

Do you understand?

Yes.

Thank you very much. Now, off you go and play.

Barbara: when andra was pulled aside and jo was talking to her,

It was very difficult.

I've never really seen her face look like it looked.

Andra does need to have respect for her mother,

And barbara needs to make sure

That andra knows exactly who's in charge.

So, we put the food back onto the shelves as well,

And then you designate who's got carts again.

Start again.

Everybody's shopping. This is a supermarket.

We've got leah playing with the bags,

Andra organizing stacks of food,

And jessie dealing with the money.

Jessie, here's your money.

Oh, look, there you go, another one.

Thank you.

That's marvelous.

Goodbye! Thanks for shopping!

Safe driving!

Jo: because shopping for barbara is such a nightmare,

I introduced to her today the involvement technique

So that she could go shopping and get the girls involved

So that they wouldn't start getting bored and misbehave.

The first thing that I want you to do

Is write the girls out a shopping list

And take a few things off of your list

And put it on their list.

And I want you to tell all three children

What your expectations of them are.

Okay.

Girls, we are going to go to the grocery store.

We're going to the supermarket,

And mommy is going to need your help

Once we get to the supermarket.

Okay, we are all strapped in.

So, the main objective here

Is to not keep your children in the supermarket

Any longer than necessary.

What I was teaching barbara

Is that she should be able to get the children to help her

And to put food and veg into the shopping cart.

Good job. Box of strawberries, please.

All right, jessie can hold the cucumber.

Can you get a little bit of broccoli, please?

Jo: I'm really proud of barbara,

How she's managing all three of the children.

She's able to shop and get what's on her list.

It's such a big improvement.

Marvelous.

I don't blame you. That's a good-looking potato.

Andra's engaged in stimulating activities,

So her focus is on that, rather than on her mom's attention.

You girls did so well at the grocery store today.

I'm so very pleased with the way you've helped mommy.

So now we get to ride the horsey.

Yay!

For mom it was a really good, successful shopping trip,

Definitely than what it had been before,

Because it'd been a nightmare.

Barbara: it has helped me gain some confidence

In my ability to take them into a store.

That was really great. It was awesome.

Jo: I'm leaving the family for a few days.

I've taught barbara and david all the techniques

That they need for their family.

Thank you. Hurry back.

[ Laughter ]

I think it's a tough time ahead.

My whole hesitation of it is, "okay, can we keep it up?"

Jo: listen, guys, remember -- stick to the routine

So that you've got some structure in your day.

Okay.

See you soon.

Barbara: tomorrow, I'll be waking up without jo there

For the first time.

I'm definitely nervous about that.

Jo: it's going to be challenging,

But it's down to them to implement

Everything I've taught them.

And whilst they're doing it, I'm going to be watching them.

Coming up on "supernanny,"

Barbara and david are left to fend for themselves.

Stop talking.

Mommy!

And while jo's away...

Leah.

...everything goes astray...

[ Cries ] whoa.

...when "supernanny" returns.

♪ Johnny

See you soon.

Jo: I'm leaving barbara and david for a few days,

And they need to watch out for andra's behavior

With her shouting and yelling.

So I really hope they stay on top of that.

And whilst they're doing it, I'm going to be watching them.

Barbara: andy, get in the cr and sit down.

Stop.

Where's andra going?

Barbara: andra has a very dominant personality,

And that's why I'm preparing myself for a fight.

Andy, do not run away from m!

I have no idea where that hair band is.

That was your responsibility, not mine.

Stop talking to me -- stop talking to me that way.

I said the new on!

She's stalling the situation, barbara.

Get andra into the car.

Oh, my word. Don't you dare!

You do that, and you're going insie

And sitting on the naughty stoo.

Andra's still carrying on with her attitude.

Tell andra to stop shouting!

Barbara: during the time that jo has been gone,

I have been having a hard time with the discipline with andra,

And it's been a challenge.

David: I don't know what I'm doing.

I don't have any other answers for what's going on.

My main fear is just that I haven't been around

Working with it much,

So I'm the weak link kind of thing.

[ Crying ]

Come on and get into the naughty chai.

David, what did I teach you? Warning first!

Sit there.

Because you're kickig and fighting me.

Mommy!

David: I was very uncomfortable tonight

With putting andy in the naughty stool

Because I wasn't sure if my voice was right.

I did get down to eye level and what have you,

But that was the first time I'd tried it.

Stay there.

Mommy!

Oh, here we go.

What do we do about the yelling, barbie?

[ Andra screaming ]

Barbara: all she has to do is just..

All she has to do is apologize to me.

And then she's don.

It seems so simple.

Mommy!

Mommy...mommy.

Okay, you stopped cryin.

It's okay.

Are you going to apologie to me?

Thank you.

Jo: dad, you need a better sorry than that.

Nothing learned there, nothing.

[ Telephone ringing ]

Barbara: dave is away right now,

And that adds more pressure to me,

Because not only am I trying to implement this new routine,

But then I'm also just dealing with the stress of being alone

With the three of them.

Whoa! Jessie.

What are you doing?

It's not okay to keep hurting your sister.

Those are definite low points for me,

When I can feel my tension, feeling like,

"What am I going to do if it's not working?"

And then it just goes downhill from there.

[ Cries ]

You're going to start needing to cooperate.

Oh, my word.

We are leaving. You will sit down at the tabl.

Leah.

Leah now is wanting to o on the naughty stool.

[ Sighs ]

Wait, wait, wait. Girls, we need socks and shoe.

The kids are running riot.

Great! Now they're hitting you!

I've got to get back.

Coming up on "supernanny"...

[ Doorbell rings ]

Jo returns to the jeans household...

Not good at all. Not good at all.

...and barbara and david

Struggle to redeem themselves...

...out with more clarity.

"No. Stopthat."

Jo: keep calm, david. Keep calm.

Stay here for four minutes.

...when "supernanny" returns.

♪ Johnny

[ Doorbell rings ]

Jo: after being away for a couple of days,

I came back to the jeans household

To show barbara and david some dvd footage of themselves

Since I'd been away.

I've got some footage here

That I'd like all of us to sit down and watch.

Okay, let's take a look.

I know how to undo that.

I know you do.

I'm not gonna play with you!

This is horrifying.

I understand your circumstances. You're running late.

But don't give her that control.

She's not doing as she's told, and she's getting away with it.

[ Crying ] mommy.

Will you apologize to m?

I want mommy!

"Will you apologize to me?"

Yes, I'm asking permission from a -year-old.

If you give your children the chance,

They'll easily manipulate the situation,

And andra's in control of that discipline at the moment.

Are you going to apologie to me?

Sorry!

Thank you.

I couldn't wait to hear that.

She finally said she was sorry,

And that's all I wanted to hear.

People say to me, "when's a sorry a genuine sorry?"

And I think a genuine sorry is not in the word,

It's how it's delivered.

So, you know, you could have turned around and said to her,

"Please talk to me properly."

[ Cries ]

Barbara: what are you doing to your sister?

Na na!

Would you watch what you're doing, please?

Your tone of voice -- not good at all.

Not good at all.

Every time she's registering that she's getting away with it,

That's the message that goes across.

You're absolutely right.

None of this would have happened.

Right, okay.

So, what we're going to do today, guys,

Is tweak all the stuff that needs tweaking.

Great.

Okay, let's go then.

Give me your battery.

"If you do not listen to me,

I'm going to placeyou on the naughty stool."

You're going on the naughty stool.

David still needs to get the smaller details

On the naughty-stool technique.

Jo: keep calm, david. Keep calm.

Andra, stay here for four minutes

And then apologize to me, and you can leave.

Jo: keep calm, okay?

Well, it's a little hard.

I know. But she can sense that.

She will learn that when you follow through

With this naughty-stool technique

That it's you she must listen to.

[ Crying ] mommy.

Want to give me an apology

And you can get up off the chair?

That isn't a very serious "sorry."

Okay, david, this is where we're at now.

We're at the last stage with the apology.

Look at daddy, stop whinging, and say you're sorry.

Right, okay. There we go.

Hear the difference in the tone?

Yeah. Thank you.

Only more years of this, and I might be on your level?

You did good. You did good, though.

Jo: barbara's definitely struggling with disciplining,

So I'm going to be teaching barbara

How to project and to maintain a low-toned voice.

I'd like you literally to say, "no, stop that!"

No, stop that.

Okay, that was good. That was good for a first time.

Just bring the voice out with more clarity.

No. Sthat.

Do a happy praise voice. Bring your voice up high.

[ Pleasant voice ] "andra,

That is really fantastic."

[ Clears throat ]

[ Pleasant voice ] andra, that is really fantastic.

[ Normal voice ] "no, that's not acceptable."

That is not acceptable.

"That is very good!" That is very good!

"Behave yourself." Behave yourself.

"I don't want you to do that."

Do not do that.

That was brilliant!

Barbara: using my voice and my tone and my expression

As a way to manage my kids,

I think that gives me a little bit more confidence

And more hope.

I need you to apologize to me. I'm sorry.

Sorry, mommy.

One complete circle around the umbrella!

Yay! Pick up a ball!

Beautiful!

Barbara: I think jo is great. I think she's amazing.

I'm really hopeful that I can maintain the techniques

And the things that we've been working on while she's here.

Coming up on "supernanny"...

Jo departs for good.

[ Laughs ]

Take care.

Can the jeanses make it without her?

When "supernanny" returns.

♪ Johnny

Barbara: having a routine

And for me to be able to have activities with the children

Has been a really positive change for us.

Leah, can you show me your butterfly?

It feels so much less stressful.

Jessie's tantrums have gone down.

Can you do the petals?

She's not acting out,

So that's a huge improvement with jessie.

I have noticed improvements with andra in particular.

She's not shouting,

And she's not being aggressive with her sisters.

Andra has actually not even been back to the naughty stool.

Oh, I love you, too.

I really didn't expect to see this much change

In this short a period of time.

Nicely done. Everybody's sitting so well.

My favorite times now are breakfast and dinner

When we all sit together and get to hang out together.

Let me see your pretty face.

Jo: barbara's become empowered,

And as a result, the children know their place.

We are going to stay seated at the table,

And we are going to eat dinner, okay?

[ Chuckles ]

We're absolutely going to miss jo.

It's been amazing.

It's been wonderful to have her here.

She has been very supportive.

I feel quite tearful.

Me too.

You've been a real inspiration.

I just hope that you keep that strength, all right?

I appreciate that. Thank you.

Take care.

Jo: when I said goodbye to barbara,

I felt an energy from her that was really overwhelming.

It really touched me emotionally.

Who gets kisses first?

Me!

Bye-bye, darling.

Bye-bye, darling.

David.

Bye-bye. Take care.

Jo: you walk out of the house, and you say goodbye to a woman

That actually knows that she cando it.

Bye! Bye, jessie!

I left feeling that barbara found something within herself

That was priceless.

I've done what I was meant to do here in this family.

I'm off to the next one now.

Okay.

Barbara: jo has helped me function with my kids

And helped me feel stronger,

And, I think, through feeling stronger,

I do feel more like myself.

David: the impact that jo has had on my family is huge.

It's changed everyday life into everyday living.

It's changed just trying to get through the day

To enjoying the day.

Barbara: it has become more fun with the girls.

I've been able to enjoy them more

Than, really, in a long time or ever.

Wow, good job!

I want to go backwards.

Barbara: I feel very hopeful for our future

So that we're able to live happily ever after.

I mean, I really would just say thank you.

My teeth are little.

Jo: are they little teeth?

My teeth are big!