05x03 - The Park Family

[bunniefuu]

Tonight on "supernanny"...

[Screaming] jo meets the parks,

A family run ragged by their son kyle,

Who has a.d.h.d.

Stop it right now!

The children b*at each other silly...

Pierce, stop it. [Crying]

And are in constant risk of injury.

You are gonna fall down and cr*ck your head open.

Mom and dad expect their inexperienced nanny

To keep things under control...

To give her your kids

When you can't even control them yourself,

I'm just blown away.

I-i'm really blown away.

But she's outmatched.

Stop it. Stop. Kyle.

Can mom and dad help kyle manage his a.d.h.d.?

[Screaming]

It's just my worst nightmare.

And can jo get the parents to shape up?

His own mom and dad doesn't give him a chance--

You're own son, heather.

[Sobbing]

Or is it too late, and will someone get hurt?

[Kid yelling]

So here in west hills, california,

Let's take a look at the family that need my help this week.

Hi, we're the park family from west hills, california.

I'm michael. And I'm heather,

And we have kids, kyle, who's ,

Farley, who's , and pierce, who is .

Michael and I work full time,

So we have our nanny alejandra.

Full-time parents with a nanny-- I know that one.

All three of our kids hit.

[Michael] farley, stop hitting.

All right, that's it. No.

Stop.

I wish that we could somehow get our children

To calm down, stop yelling, stop fighting.

They don't listen.

Pierce. [Crying]

Stop it. [Crying]

I guess I don't--i don't know what to do with them.

Farley!

I kind of have a discipline method,

Yet, it's inconsistent.

You need to sit and think about things--

Why you're acting like this.

We think it would be great

If alejandra would be able to have

A sense of control over the kids.

Kyle, what are you doing?

[Michael] and I think she lets them

Kind of do what they want to do.

She tells me that she doesn't feel comfortable

Doing the disciplining. Don't push me.

I like video games! I know you do, but stop it. Stop. Kyle.

So if the nanny's not disciplining

And the parents are not disciplining,

Who's disciplining?

[Heather] kyle has a.d.h.d.

We tried medication for about a month,

And we just didn't find

That he was any easier to work with on medication.

Stop it.

Kyle's in kindergarten,

And he has been in trouble at school.

I had to pick him up a number of times

For bothering other kids

And not keeping his hands to himself.

Homework time, usually with kyle, is a nightmare. Yeah.

Back to the table to do your homework.

I don't want to do homework.

It turns into just a full meltdown,

And then we force him to sit at the table and do his homework.

It might be anywhere from one to two hours

Before we can get a couple pages done.

Hand me the paper.

[Jo] so this little boy has a.d.h.d.,

And he's not on medication.

Ooh, I wonder what they do do then to help him.

Our kids have problems,

And we're having problems handling 'em,

And I feel like I'm getting angrier

As we get on, rather than happier.

[Heather] pierce, stop it.

We need supernanny to help us make our family happy.

[Screaming]

[Both] supernanny, please come help.

You guys desperately need some help.

I'll see you soon.

Hi, how are you? Hello. Hi, how are you?

Nice to meet you. Pleased to meet you.

Jo. What's your name? Wow. Alejandra.

Alejandra, pleased to meet you.

Yeah. Wow. So nice to have you.

Mom and dad are at work. Is that right?

Yes, I'm in charge of them.

And who's this little one here?farley.

Farley. Hi, farley. Pleased to meet you. I'm jo jo.

Say hi. Hi, how are you?

Good. Good. Pleased to meet you.

And who else we have? Pierce. Pierce and kyle.

Alejandra took me upstairs to see kyle,

But before I could even say hello, he kicked off,

And he started to punch his sister.

Let's fight! She did it. Stop. Kyle. Kyle.

[Grunts] that is not nice.

Kyle hits me, and I don't like it.

Stop. You're not listening. Ow!

It's not funny. Stop! Stop. Go in your room.

Before alejandra could even get control of kyle,

He run down to the side of the house.

[Alejandra] why are you running away? Come here!

It's not okay what you did, okay?

Go say sorry to your sister.sorry.

Hey, guys! [Jo] I couldn't even say hello to him

Before farley come along to get a few more licks in.

Okay, farley... Ow!

Kyle! Stop! [Crying]

Stop b*ating her.

Stop! Don't hit me. [Crying]

Kyle did settle long enough for me to say hello.

Hi. Pleased to meet you. How are you?good.

Good. Kyle, k--how old are you?

?

But before I knew it, he was jumping into the pool,

And he didn't even ask permission.

Kyle, got to ask first.

He wants to go in the water. As a nanny,

Do you discipline the children when they misbehave?

'Cause right now,

That's a situation that's dangerous.

Yeah, but he's not listening.

Correct, so what are you gonna do?

'Cause right now you're in charge.yeah.

How are you gonna take care of this little one... No, farley.

And that little one if he's in the water?

Don't go in the water, please. This is normal.

It's really hard, because if they don't listen,

I can't force them.

[Jo] with the kids in the pool and a nanny not in control,

I started to get worried about these kids' safety.

[Farley] I get to go over.

[Jo] a few hours later, mom came home,

And before she'd even parked up,

Pierce and kyle had run out of the house.

No, no, no, no. Pierce.

I don't want you to go in the street.

Get inside. Your mommy's gonna get--get home, okay?

Get off the car.

And alejandra couldn't wait to leave.

Hi. How are you? Hi.

Yeah. Very well. Pleased to meet you.

Nice to meet you. Hi.

So where are you going now? [Alejandra] home.

You're finished now, are you? Yeah.

Okay. Okay. Take care. Thank you.

[Jo] it's your duty,

As a nanny, to let the parent know

Exactly what kind of day the children have had.

Alejandra's like, "I'm gone!"

So I arrived this morning, and I've already started

To observe and just kind of watch the kids...

Okay.so--so really, what I'm gonna do

Is just carry on and do the same really with yourself. Shh. Okay. Perfect.

Mama! You did not climb up there.

You are gonna fall down and cr*ck your head open.

There was horror on her face

Before she even closed the front door of her house.

And once we were inside the home,

You know, I could see why. Stop it right now.

It was a disaster.

[Heather] stop it.

That's enough.

[Heather] I get home from work, and they just go crazy,

And I'm thinking, oh, my god, why did I come home from work?

Mom, mom, mom, mom. You have about three seconds,

And you're absolutely not gonna have

Any video games up there.

One... Two...

[Pierce laughs]

So later on, it was time for kyle to do his homework.

I can't--no. You can't do what?

Tur--i can't count the turtles.

You can count the turtles.

No, I can't count. Count the turtles.

I don't know how to count!

You can count. Come on.

Homework with him is horrible... [Screaming]

And it's mostly because he just doesn't want to do anything.

He sits there and doesn't finish the assignments.

[Jo] if kyle does sit down, it's not for long.

He got up from his chair, out into the backyard

And through an unlocked gate.

All right, kyle, say good-bye

To every single video game that you have.

They're all gone. They're all gone. [Kyle] no.

As soon as your dad gets home,

I'm telling him, "take every single one of them away."

No. No. You're done. You're done.

Mom's threats did work.

Kyle did come into the house.

But I wanted to talk to her about kyle's medical diagnosis

Of attention deficit hyperactivity disorder.

So he's diagnosed with a.d.h.d.

We put him on medication. That did nothing.

And that particular medication wasn't successful.right.

And when the medicine didn't work, and they just kept saying

"Up the dose, up the dose, up the dose."

So then you're making a choice not to put him on medication.

Right, but he's definitely getting better.

I mean, he's learned to kind of calm down.

Well, routine is definitely necessary for him.

And I couldn't help but think,

If kyle's behavior is calmer now

And it's improved, then what was he like before? Stop right now.

Coming up on "supernanny"...

[Heather] get out. I will by myself!

Mom is powerless by the pool.

Farley, it's freezing. [Screaming]

It's freezing. I don't care! I don't care!

And when jo talks to mom and dad,

The truth hurts.

And his own mom and dad doesn't give him a chance.

You're own son, heather.

[Sobbing]

When "supernanny" returns.

Uh, no. [Jo] later on in the day,

The kids jump back into the pool again.

Didn't ask permission again,

And mom couldn't do anything to stop it.

[Heather] get out. Hurry, before she gets you!

[Sighs]yeah.

Kyle.

[Laughs] that's enough.

[Heather] when farley was running around the pool

And hopping over the fence,

I mean, it gets to the point where I just start laughing

Because I can't believe I'm really chasing

A year old around, and she's actually b*ating me.

Get out. I will by myself, okay?

Don't tell lies. Get out. Farley, it's freezing.

It's freezing. I don't care! I don't care!

They've got these young children at the age of and

Who are not prepared to listen to their own parents.

I mean, if they can't get a grip on this now,

They're gonna be in huge trouble, huge trouble.

You're done. No, I don't want to go!

[Screams] kyle!

Wait till your dad gets here.

[Jo] kyle and farley were either hitting their mom

Or ignoring their mom, and I knew that

She couldn't wait for the reinforcement to get home.

Michael, you can go handle. I can't deal anymore.

Did mommy tell you to get out the phone? Get out of the car? Hi, pleased to meet you.

Hi, I'm michael. Nice to meet you. Hi. Jo. Hi, michael.

Farley, come here.

Dad did manage to get the kids out of the pool,

But he did proceed to give them a time-out,

And first it was farley and then kyle.

I'm right here, kyle. No reason to open the door.

[Laughing]

So what's your take on his a.d.h.d.?

Because I know he's not on medication at the moment. Um, no, he's not.

He just chooses not to listen. Kyle.

Stop it. Stop. [Laughing]

Kyle wants to just push my buttons.

Now I'm up--i'm getting pretty mad right now.

Dad got really frustrated, and he made the situation worse,

Because the more angrier he became,

The more aggressive kyle's behavior was.

So what measures have you taken

To deal with his a.d.h.d. As you've decided,

The pair of you, not to put him on medication?

Just tried to get a little bit more structured with him

As much as we can.yeah.

[Michael] jo asked me about kyle's, uh, a.d.h.d.,

And I didn't know how to answer her question,

'Cause I guess I don't know how to deal with it myself.

My fear is, you know,

As he's already gotten kicked out of kindergarten,

If they remove him from school to another type of program,

That's just my worst nightmare.

And I kind of see that it's going that direction.

If these parents are gonna make a choice

To take kyle off of his medication

When he's been diagnosed with a.d.h.d., Then they've got

To come up with some more positive methods to help him,

Because it's not gonna go away on its own.

[Michael] you're sitting here. Look at my face. Yeah.

Do you understand? Yes.

I'm getting upset, so look at me. [Groans]

Once michael left, I went into kyle's bedroom

So that I could talk to him myself.

When mommy and daddy shout at you and they get cross with you,

Does it make you feel sad or happy?

Sad. You feel sad.

Do you want to behave badly?

If I stayed for a couple of days,

Would that be a good thing to help you?

Because, can I tell you something?

I don't think you're a bad boy.

I don't think you're a bad boy at all.

I really had to access the situation

Very, very quickly,

So the quicker I left,

The quicker I knew I could come back and really address

The circumstances that needed to be discussed.

Today has been interesting... [Laughs]

To say the least,

And, uh, we certainly do need to sit down and talk.

Well, as jo left tonight, I'm a little bit nervous

About what she's gonna talk about tomorrow.

I'm gonna start off by talking about

The first issue that I saw,

And that is you have a nanny,

If that's what you would call her.

In my eyes, she's a babysitter.

Right.

Alejandra is having to deal with circumstances

That are beyond her control.

She's having to deal with children

Who are unruly, who misbehave,

Who don't listen to her.

I'm not sitting here to--to put down alejandra.

I'm really not, because I see the girl's trying to do

The best that she can, but to give her your kids... Yeah.

When you can't even control them yourself,

It's not fair.

It's not fair on your kids. It's not fair on your "nanny."

And I real--i-i am-- I'm just blown away.

I-i'm really blown away.

I have no clue how to control them myself.

Let's go on to the next issue, and that is behavior.

I don't even know where to begin.

Spitting, punching,

Biting, slapping.

What I saw was a lot of mixed messages,

A lot of empty threats and no follow-through.

How are your tick--kids gonna take you seriously?

You're a joke. You're a joke. Right.

As far as your kids are concerned,

You hold no weight.

You might as well be talking to a brick wall.

There are no clear expectations...right.

That really teach your children,

Well, this is how I need to behave.

This is what's expected from me.

You know for a fact

That the way you're choosing to deal with kyle right now

Is based upon his behavior

That is linked with his diagnosis.

What do you do constructively

With your son that helps him,

Considering he's been diagnosed with a.d.h.d.?

I guess I don't do anything. I mean--

You both made conscious decisions as parents... Yeah, we don't--

To not put your kid on medication.

Let's just get real here, okay?

So right now I don't see you doing anything constructively

That is nurturing the kyle that we all know.

Everybody's choosing to react to kyle,

Who becomes impulsive,

Who behaves destructively.

That's absolutely right,

And unfortunately for him, that's how the school reacts,

That's how outside friends react,

That's how outside family react, so--

And his own parents, heather! And his--you're right.

Absolutely. His own parents.

That's my point.

Your kid don't stand a chance when his own mom and dad

Doesn't give him a chance.

Your own son, heather.

[Sobbing]

I'm not here to pussyfoot around.

Michael.

I think we're trying, but it's not working.

You're not bad parents.

You're just a bit lost.

There are things that you can put in place,

If you choose not to put him on medication,

That will help him.

Do I have two parents in the driving seat,

'Cause i-i cannot have two parents

In the passenger seat. Yes.

That's where we need to be.

All right, so, oh, we better start working.

Thank you. Okay. Thanks.

Coming up on "supernanny,"

Jo makes a surprise move that shocks the family.

Alejandra, you're gonna

Release yourself from service.

She's sending our nanny away. What is she doing?

When "supernanny" returns.

[Jo] when I arrived to begin teaching,

I had a little surprise in store for this family.

Alejandra, what you are going to do, okay,

Is you're gonna release yourself from service.

The truth of the matter is is that, personally,

From one nanny to another... [Alejandra] mm-hmm.

I think there's a lot that you're taking on

And having to deal with.

[Jo] the park family do have a nanny,

But it doesn't mean that they shouldn't know

How to control their own kids' behavior.

So I'm gonna let alejandra go and take a break,

And mom and dad can take some time off of work to learn.

I need you guys to know that you can do it

By yourselves, all right? Okay.

And that having alejandra here is an addition,

Is a bonus to your family, all right? [Heather] mm-hmm.

When jo sent alejandra away, I was thinking, oh, my gosh.

Like, she's sending our nanny away. What is she doing?

Enjoy, my love. Enjoy the sun. Okay. Thank you.

[Jo] with alejandra away, the next order of business

Was to establish the house rules.

All right, so what I've got for the whole family

Are the park family rules.

These kids get told a lot

Not to do this, not to do that,

But actually, there is nothing visually

That these kids can have as a reference to teach them.

[Farley] hey, mama. Let's place this up there

And open the black iron gates at the park.

Short and simple-- number one--

"Ask before swimming"

So that the adults can look after you.

Next rule here is "keep off the staircase railing."

"Be kind to one another."

And the next one here is "be kind with your words."

And number five is to "listen and do."

I think that they're actually really good,

And I think that the kids understand them.

The rules are up here, so if they break the rules,

They realize that there'll be a consequence for that. Okay.

Now that the house rules have been established,

It is gonna be important to teach dad

How to minimize kyle's behavior,

As he does have a.d.h.d.,

And dad does overreact to this behavior.

Michael, the reason why... Mm-hmm.

I've brought these large dominos in

Is because I just want to visually show you... Mm-hmm.

The chain reaction of what happens with you and kyle. Right.

So I set up the dominoes

And read them out to him as they were placed.

"Kyle becomes obstinate."

Okay. All right. Set them up.

[Michael] when jo brought out the dominoes,

She explained to me how in a.d.h.d.

A child will react to certain situations.

And then "dad reacts."

Yes, he does.

And then kyle becomes very defiant.

Yes, he does.

And then you try to control the impulsive behavior.

Mm-hmm.okay?

You want control. He's pushing your buttons.

You don't want to walk alongside here.

He pushes your buttons, and you take it personally.

"Dad feels like a failure," and now "kyle feels unloved."

[Jo] the dominoes exercise for michael

Was to really show him

That this chain reaction creates nothing

But a feeling of failure and hostility

Between himself and his son.

For dad to avoid the chain reaction,

All he needs to do is act differently

To kyle's outbursts

And take out that second domino.

Instead of you thinking,

How am I gonna work alongside this?

Right. How am I gonna compromise?

You react. Right. If I don't...

Take out that.

So the reason why we've set this up is for you

To realize that as soon as we take out your reaction,

There's no chain reaction anymore. I like that.

I didn't realize I was doing that.

You'll be left with no anger. Right.

You won't need to control... Yep.

And that means you don't take it personally. Right.

You know, I think, overall, if I'm calmer,

The whole situation comes out better in the end.

[Jo] children who do have a.d.h.d.

Need a lot of consistent motivation,

So a reward system in place really does help,

And that's why I introduced the waterworks system

To give kyle some self-esteem and boost his confidence.

These cups... All right?

Have different things on them.

This one has a good report from alejandra.

The next one is homework.

Now this is what happens.

When you do it and you do it very well... [Kyle] okay.

You get the chance...

To open it? To open it up

And fill it up with water to this ridge.

Okay? And then what?

And then when you've achieved that,

You then get to pour the water

Into the tube.

Now if you do all of this,

That ball at the bottom will start to float

And rise right the way to the top.

This is your task.

[Michael] when kyle saw the waterworks,

He was pretty excited.

His eyes lit up, so I think he's gonna be

Led in a positive direction of feeling better about himself.

All right, give me five.

You got it. You've got it, buddy. You got it.

[Jo] kyle was excited about earning his first reward,

So we sat down to do some homework

Whilst I went through some tips.

"Find a quiet spot." This is a quiet spot. [Heather] okay.

"Only present one assignment at a time."

Which one are you gonna do first? You decide.

You want dogs or this one? No, this one.

Okay. That one. Okay.

"Explain the instructions slowly and carefully,"

And when he's doing well,

Praise the effort that he's making.

[Heather] the tools for homework were great.

It's something that I have never thought of--

The simple things that would really help a kid.

Kyle.look at how smart he is.

How did you do these blocks? This is flawless.

How did you do these blocks?

Okay, so the kangaroo's on two and we took one away?

What do we have left?

One! [Laughs]

This is too easy.

This is so easy. He did good. All right.

So write it in here. Write it in here.

Kyle did really good with his homework,

But after minutes, he started to wobble with his focus.

Oop. Backwards. Do it again.

[Grunts] but, mom, I can't do it backwards.

[Heather] I was a little apprehensive

About with kyle and his homework,

Because usually he, you know, gets really distracted

And decides he's not gonna do it.

I wasn't sure what was gonna happen.

I can't do all writing. You got, like-- do three more.

I'm so sweaty! Can you look...

[Jo] it was fantastic to see heather just stay put

With kyle and keep him focused,

And he went off a little bit, and she brought him back again.

Hey, you just had one little mistake.

It's not the end of the world.

There you go. High-five.

[Jo] well done, kyle.

[Heather] the homework that he ended up doing,

And it took us a half-hour,

Would take us normally two hours to complete.

Pieces of homework in minutes.

Children with a.d.h.d suffer from a lot of low self-esteem,

So giving kyle a reward system that would motivate him

Would make him very pleased

And add in an additional sticker book would make him smile.

Kyle's homework achievement book.

Choose one of these stickers,

And you will place it into your book here

Every time you achieve your homework.

When I do my homework,

I get to put a sticker in my sticker book.

My shark!

Homework--isn't that on your waterworks?

Yes.

With real positive support from his parents,

A sticker book, the waterworks system in place,

It's really gonna give kyle the self-esteem and confidence

He's gonna need to focus on his school homework.

High-five. What a week.

Coming up on "supernanny,"

Kyle picks a fight with the nanny.

[Speaking indistinctly] I am upset with you.

I don't like the way you're talking to me.

And later, jo can't believe what she sees...

Oh, my word!

When "supernanny returns."

Hi, how are you? [Heather] hello.

[Jo] with kyle making progress,

I now need to increase better communication

Between mom and dad

And the other people in kyle's life.

So is there anywhere we can sit to have a conversation?sure.

Come on over here. Okay.

[Michael] kyle has been suspended five or six times.

You know, we're very serious, about, you know, making sure

Kyle doesn't fall between the cracks.

We're doing a behavior chart, and that seems to be working.

He has to verbalize how he feels that he did,

And then I verbalize how I feel he did,

And we talk about it, and then he can go ahead

And make the decision whether he thinks he deserved

A happy face, an okay face or a sad face.

[Michael] getting on the same page with kyle's school,

I think, is gonna be very beneficial

To improving his a.d.h.d. Behaviors.

I think it would be a great idea to have a report book

Going back and forth so that there's this relationship

Between you both that reports daily what's happening

And supports kyle.

[Jo] if mom and dad can collaborate with kyle's teacher

And set up a system that's the same at home and at school,

It will give kyle consistency.

This is great to come here and have this conversation

And--and just really find out

What we can all do for kyle.

[Jo] with mom and dad more settled,

It is time to bring alejandra back

So they can have more open conversation.

The communication between the pair of you

Has got to get better.

It's got to get better.

Alejandra, can I ask you just to be really frank

With the things that you're finding extremely difficult

When looking after the kids?

Mm, when they don't listen and they try to hit me.

Yeah. Like, kyle tries to hit me.

So is it mainly kyle that's the problem? Mostly kyle.

It's really hard to make them listen. Right.

I-i just can't force them. That--that's the hard part. Okay.

When jo was having the conversation

With alejandra and I

About, you know, where her difficulties are,

That was good to kind of go over and make that known to me.

The discipline is one that you can learn

Just like heather's learning now. Hmm.

And I think that's important

For you to discuss with alejandra.

I think with the discipline with the kids,

You know, I'd like to be--

Have her do the same thing that we're doing here

So that we're both on the same page.

To help mom and alejandra

Feel like they're supporting one another,

I introduced a nanny diary

So they can record the events of the day.

What I have here, I want to show you,

Okay, is-- is the nanny diary, okay?

All right. All right. That's nice.

What it does--it allows you just to jot down some of the things

That have happened during the day, all right?

Some of the negative things, some of the positive things

That you'll be able to read.

[Alejandra] the nanny diary's

Really, really gonna help me a lot, because heather

Will know, you know, what's going on during the day,

What's happening with the kids, how they are behaving.

And I'm gonna give that to you, alejandra, all right? Okay. Thank you.

The nanny diary's gonna help,

But kyle, when he is around alejandra,

Does need more structure,

So I'm gonna go through doing a new routine with heather.

What I would propose

Is for you to do homework with kyle.mm-hmm.

So you're gonna learn how we're gonna do that, all right?mm-hmm.

He's done his homework. He does really well.

He will use the waterworks that we have there.

Yet again, I'm expecting you to explain that to alejandra. Mm-hmm.

And it helps support kyle.

Alejandra and I have never sat down like that before,

So this is actually better now.

I think she feels probably more comfortable with me,

And I feel more comfortable with her.

I feel that we have a-a real solid routine

That's gonna support what we're doing here.

Yeah. Feeling better?

Yeah, I am better. Thank you. Yeah. Okay.

I'm leaving for several days.

Kyle, I want to see you continuing with your homework,

All right, and doing really well.

Keep up the good work with the dominoes, all right?

I mean, I'm seeing a big improvement already.

With jo leaving, I'm a little anxious

To see what's gonna happen with kyle.

I still think he's gonna push buttons.

[Jo] and mom? Mm-hmm?

Just energy, all right? Okay.

It's just about being in that driving seat.

Okay. Just follow it through.

Seeing jo walk out the door and knowing

That she's gonna be gone for the next three days

Makes me feel a little bit nervous.

I'm just crossing my fingers that we remember all the steps

And we do them correctly and when she comes back,

We're not, like, horrified by what we see.

Coming up on "supernanny,"

Jo returns and sees the good...

That was absolutely amazing.

The bad...

[Screaming]

And the ugly.

When "supernanny" returns.

Does your younger kid fight you

When it comes to washing their face?

If so, turn a boring old washcloth

Into a fun hand puppet.

That way, they'll enjoy receiving kisses

From their playmates,

And you'll enjoy them having a dirt-free face.

[Jo] after three days away,

The question is did this family stay calm,

Or did it all blow up?

Who wants to see what I've got here?i do.

Huh? Are you excited? Yeah, we are excited. I'm a little nervous.

Yeah? Okay.

So um... Let's see.

Here, we're gonna look at homework. This I do want to see.

Okay, kyle, come on, one last assignment,

And then we can use your achievement book

If we can get it done.

Let's see. You did two homeworks perfect.

Can you do a third? Can you do it perfect?

Oh, my goodness. Good "t."

Tell me when I can open 'em. Open.

Kyle...

This is the best writing I have ever seen you do.

Place a stick-- I'm gonna put this one from mom that says "amazing."

That's one of the best pieces I have ever seen... [Michael] very nice.

That was good. In four years of being here in america.

[Laughs] serious.

Congratulations, seriously.

That is really good. Congrat--give me a hug.

And you got another one... Thank you, jo.

That was amazing, amazing!

That was absolutely amazing.

Yeah, he--he's doing great.

Just his temperament-- everything.

That's just a role model-- absolutely role model.

So the next piece we're gonna look at here

Is actually just dealing with kyle

And--and how we've been taking care of the situation.

[Michael] let's pack up the game,

And let's go take our shower.

I don't want to. It's shower time. What are you talking about? It's :.

[Speaking indistinctly] when you're ready to come up and talk to me,

Come up and talk. Come on. No!

[Screaming]

What happened in there?

In there.

Why? Because you were upset?

You can feel upset,

But you don't have to go scream that loud, do you?

Here.

I'm glad you realize that,

And it didn't take very long, did it, to chill out?

Michael!

You played dominoes while I was gone! I kept pushing.

Mm-hmm. Huh?

It's been good. I love it.

You took that domino piece out.

I've been more calm, that's for sure. Absolutely.

Absolutely beautiful.

This is-- this is a good day.

Okay, let's look at the next piece.

Call me if--if you need anything,

But don't be scared to give 'em time-outs. Mm. Okay.

Just be firm. Yell at them. Put 'em in time-out. Sure. Okay.

Do not hit me, okay?

You're gonna get in big trouble, okay?

[Speaking indistinctly] I am upset with you.

I don't like the way you talking to me.

You got to stop. Stop hitting me.

Please. Okay, stop doing that.

Go in the other room right now. Okay.

[Heather] how were they? Oh, my goodness. [Farley] mama.

Good and bad, but-- uh-oh. What happened?

Uh, he hit me, like, a couple times,

And he wasn't listening.

And what about farley and pierce?

Uh, they were mostly, like, nice.

It's okay. It was hard, but you dealt with it.yeah.

Yeah, I did. Yeah. Okay.

It was great to see alejandra actually come forth

And say to you about having the bad day. Right.

I love the fact that you explained it to her.

It was lovely to see her actually feel okay...

Right. About what hadn't gone great with the day.

When you've left and you've gone off to work,

She needs to be able to hold that same authority

And basically be your substitute, in a way...

Right. When you are at work, you know?

Perfect. But good stuff. I'm glad to see that.

It was a nice piece of footage there.

So I'm gonna take a look at how serious you've been

Throughout me being away. Yeah.

[Heather] ky-- here, kyle,

Is that what you do with scissors? [Crying]

Is that what we do with scissors?

[Crying] mama. Okay, what do you think we do with scissors?

Do we cut our hair, or does the hairdresser cut our hair?

Hairdresser. So stop cutting your hair.

[Crying]

[Heather] okay.

[Pierce crying]

[Heather] do you like the dinosaur?

Oh, my word!

[Heather] dinosaur toy? [Pierce] no.

No?

Oh, dear!

You can't cut your hair,

'Cause now you have a funny spot,

And everyone's gonna say, "what did that kid do?"

[Laughs] i...

Common sense.

Common sense. I mean, he's--

Where was your common sense?

That could have been--he could have poked his eye out.

The first thing would have been

To have taken the scissors...

I take the scissors--scissors.

Straight away out of kyle's hands.

Okay. You take what's unsafe out of arms.

That's your job as--as a parent.

That's crazy. Okay. Today, we look at safety.

I have to say, I'm very encouraged to see

That the way you have chosen to do homework

Has totally supported kyle %.

I love--love, michael,

Love your relationship with kyle here.

I mean, it's just so mature, it's very, very positive,

And it's certainly gonna build your relationship

With kyle and allow it to grow as it should

With father and son.

So, um, let's get cracking.

It's been much easier. [Laughs]

Well, that's--that's exactly how it should be, you know,

And that's certainly what we're seeing now,

Which makes me a very happy nanny. [Laughs]

All right, let's get going. Okay.

Coming up on "supernanny,"

Jo lays down the law with farley...

That behavior is totally unacceptable.

Do you understand me?

And she expects alejandra to enforce it.

Do I sound like I'm happy when I'm talking to you?

No, I'm not happy. When "supernanny" returns.

[Jo] after seeing kyle butcher his hair on that dvd,

I knew it was time to teach his family

Just a little bit more safety.

Safety is a priority. Number one--

We need the backyard gate secure,

And we need the front door secure, as well, all right? [Michael] yeah.

There's no safety catch on the front door.

There's a backyard lock

That the children can open very, very easily.

And I just feel that they have not taken the time

To scan the house and realize, you know,

How are we gonna make this childproof?

This one here will be for the front door.

[Alejandra] no, no, no, no.

I don't want you to go in the street.

And this one here

Will go on the other side of the backyard gate.

Kyle, get in here right now.

[Jo] we've done safety for the front door.

The backyard's been bolted.

That was a really good thing that jo suggested for us, huh?

[Jo] there are certain things in place for safety,

But we still need a little bit more. I mean, let's face it,

When kyle picked up those scissors

And started to chop his hair up,

Oh, my god, that was my worst nightmare.

Drawer latches, all right? [Heather] okay.

Where I keep the scissors. Safety scissors.

So please, we need that, all of you, all right,

Because you shouldn't have been cutting your hair

Or your brother's hair.

These are--here. No more. [Farley] mommy.

Yeah, I had felt it was a lot safer

That we brought in some of these safety aspects,

Putting locks on the drawers,

Putting the knives up higher.

Look at that.

I mean, I know these blocks have to be up here,

But...[Heather] yeah. Just get a drawer.

The house is much safer now because of what jo helped us do.

[Jo] with the house safer

And mom and alejandra communicating more,

There is still one thing I need to do,

And that is to teach alejandra

How to discipline these kids by herself.

Alejandra? [Alejandra] mm-hmm.

How's farley been and pierce?

Uh... She was... A little rough with me. Hey, farley.

Stand up. She hit me in the head.

She hit you in the head? Yeah.

I was so not pleased when I heard this.

And so I said to alejandra,

"You're gonna have to do time-out with her."

That behavior is totally unacceptable.

Do you understand me?

You do not hit anybody.

For you to think that it's okay to hit your nanny

Is appalling.

My main objective

Was really making sure

That alejandra would respect herself

And now allow one of her charges to do that to her.

Take her straight to the step.

Okay, farley, let's go time-out.

As their nanny, this about her taking a stand for herself.

Alejandra was-- all she was needing

Was permission to do it.

You're gonna stay here, because you hit me in the head,

And it was not okay. Straight down.

So right now you see your voice?

Your voice is like you talk to them all the time.

Do I sound like I'm happy when I'm talking to you?

No. No, I'm not happy, so she needs to know that,

Okay, through the voice that you use.

Okay. We are not happy with the way you have chose to behave.

You will stay there, young lady.

Okay, off we go. Okay.

I didn't really know how to do that, you know,

Put them in time-out, and I didn't know how.

She'll be there for five minutes. Okay.

Keep an eye on the time, okay? Okay.

Then I want you to come back... Mm-hmm.

And very firmly, like I'm doing now,

Very firmly, "you have been put here because you hit me,

"And I am not happy with that.

I want you to tell me you're sorry." Okay.

Okay, she gives you the apology, hugs and kisses,

Then you get her off the step.

[Heather] I was a little apprehensive

About how alejandra would take this ol--whole experience

And whether she'd be fully in to it like we are,

And we need her to be

In order for it to work well in our family.

The reason why you're here

Is because you hit me in the head,

And you had to get time-out, and that was no okay, okay?

Now I need an apology from you.

Okay.

[Kissing noises] okay?

[Heather] I was really glad that she was firm

And she put her on the spot.

And she did it. It was great.

Okay.muy bien.

Okay.

[Michael] shake it off. Shake it off. [Kyle] ow.

So listen, guys, I'm going. Okay.

Okay. Bye-bye.

You have to tell her thank you.

Bye-bye, darling. Bye-bye.

I'll miss you. Oh, sweetie.

[Jo] I've got to take my hat off to any parent,

Who even when they feel that they are at the lowest,

Find that strength.

They really do.

And that's exactly what the park family did.

The children are happier. You can feel that.

And michael and heather are far more confident

Than what they ever were when I arrived.

They're proud of themselves. That's how they should be.

You've done really, really well.

[Heather] what jo did for us first and foremost

Was deal with kyle's a.d.h.d.

And how to get him in check with homework,

With--with everything-- with the things we couldn't do.

I thought she had a really good perspective

On what was going on inside his mind.

Every day I see that you've just become more and more confident.

I know. Thank you so much... So keep it up.

You're more than welcome. Keep talking.

For helping us out, I appreciate it.

If I had one thing to say to other parents

That have kids with a.d.h.d.,

My new experience tells me that patience is the key.

Kyle.are you pleased with me?

I am pleased with you, yes. So am i.

I'm pleased with all of you.

[Alejandra] the most important thing that jo helped me with--

How to tell the kids to respect me.

And keep growing, okay? Take care. Okay. Thank you.

I'm gonna really, really miss jo.

She's the best.

Enjoy. [Michael] thank you.

[Heather] we will. Thanks again.

[Jo] I think what parents would get

From watching the park family

Is to recognize that even when you feel

Your reserve t*nk is empty,

There's always just a little bit more left.

"Dad feels like a failure," and now "kyle feels unloved,"

Because of the way you're treating him. [Michael] okay.

[Heather] any other color you get...so...

We have this chain reaction, okay?

Kyle become obstinate, dad reacts.mm-hmm.

Kyle becomes more defiant, dad gets angry,

Kyle gets angry.

Dad tries to control it, but kyle wants more control.

[Dominos falling] you take it persona--. Thank you, cameraman.

[Laughter]