05x04 - The Winter Family

[bunniefuu]

Tonight on "supernanny"...

[Man] can you get out of there, kayla, like that? [Shrieks]

Sit down and don't move! [Shrieks]

Jo meets the winters... No biting!

A family at the end of their rope.

[Voice breaking] but I don't want to! Ohh!

Mom recently recovered from cancer

And needs dad's help to deal with five crazy kids. [Spits]

Don't bite me. [Grunts]

And dad worries obsessively about his teenage girl

Who grew up too fast.

I just don't think any boy is good enough.

Can jo get dad to trust his daughter?

You think she's gonna get herself knocked up and pregnant.

You're causing drama where it's not necessary.

And will they be able to have a relationship again?

I think I say, like, four sentences to him a day.

[Voice breaking] we're losing each other.

We're gonna be... Be lost.

Or is this family doomed to be a disaster?

Stop!

♪♪♪♪♪

♪♪♪♪♪

♪♪♪♪♪

♪♪♪♪♪

♪♪♪♪♪

So I'm here in marietta, georgia.

Let's see who needs my help this week.

[Both] hi. We're the winters.

I'm cathy. I'm tom winter.

We have five children.

We have kristen, who is .

We have twin girls, kayla and erica. They are ... [Both laughing]

Tori, who is , and tommy, who is . Let go!

I feel like my head's gonna explode sometimes

When the kids are screamin', and I'm here

By myself with 'em. [Shrieks]

Erica. I'll b*at you up!

[Shrieks] mommy!

Kayla will hit erica or vice versa.

[Cathy] erica and kayla, stop!

Tori is a screamer. [Cries]

Tommy--he's a strong little -year-old... [Crying]

Yeah! There's something that he wants,

And it's in your hand, he's gonna come up and bite you. [Cries]

I'm actually kristen's stepdad.

You know, love at first sight, you know?

I feel like I'm kristen's dad. I'm not arguing with you.

You--you are. No, I'm not.

Yeah, you are. I just dropped it. You kept going with it.

[Tom] we used to be best buddies.

Now it's all about her friends, you know, and goin' out.

I don't like the friends that she hangs out with.

I feel like kristen's doing things behind my back. Nothing's wrong.

Something's the matter. Mnh-mnh.

She thinks that I'm not cool. I told her that's why

Your mom married me, 'cause I was cool.

♪♪♪♪♪

[Record needle scratches]

I can't believe this man.

I am a pre-k teacher, and I am with children all day long.

I bring tori and tommy to work with me every day.

And then I come home, get kayla and erica off the bus,

And then I start all over again.

I go from one job to another.

Don't bite me. [Grunts]

Let go. No!

She comes home, we see each other for minutes,

And I'm off to work. Bye. Love yous.

Bye. Good luck.

I'm a restaurant manager that works long hours at night.

Yeah, I wish he could get some more day shifts,

Because I'm doing it all by myself.

Bedtime is probably the worst time.

Kayla and erica sleep in their bed,

But tori and tommy-- they each have their own room,

But they sleep in my bed every night. No! No!

Once we get into the room, it's probably at least another hour,

Sometimes two hours before they actually go to sleep. [Cathy] stop it!

Please! Lay down. Lay down.

No!

Lay down now!

I had kidney cancer, and I had my kidney removed

Two years ago, and I'm mentally, physically

And emotionally exhausted.

At night I lay my head on the pillow,

And I say, ugh, I don't know how I'm gonna get up tomorrow

And start this all over again. This lady has just recovered from kidney cancer

And taken under all this stress.

We need supernanny's help a lot.

And we need supernanny. I know you're tired, mom and dad,

But don't throw the towel in yet,

Because I'm on my way.

♪♪♪♪♪

Hello. Hi, jo.

Hi, nice to meet you. How are you? Welcome to our house.

Very well, thank you.

I was afraid of what she was going to say to me

About what I've done with the kids so far.

Nice to meet you. Tom.hi, tom.

I think jo's gonna tear me up.

Say hello. Hello.

I'm tommy. Hello, oh, "I'm tommy." And how old are you?

I'm . You're . Okay.

What's your name? Tori.

Tori. Shake this one. Your right hand. I'm tommy. I'm tommy.

Hi, tommy. Hi. [Cathy and tom laugh]

Hi, erica, pleased to meet you. I'm jo.

And who's this? Kayla.

Kayla. Kayla? Are you sure this is not erica again?

[Laughs] no. And we've got kristen, haven't we?

Yes. Yes, we do.

Where is she on a sunday morning?

Dad knocked on kristen's bedroom door,

And she was still sleeping.

[Jo] we just woke you up?

Yeah. Sorry. That's why I'm so late.

All right, right, right, okay. You were out last night?

Uh-huh, for a little bit. Yeah, yeah.

I met kristen, and I know that her dad was worried

About what she'd been up to the night before,

And I just knew this was something

That I would have to follow up on.

Let's go. Come on. [Children speaking indistinctly]

Okay, you two, out. Out. Go on.

I need speak to you later.

Okay.then she said... [Deep, flat voice] "hi,"

[Normal voice] and then back to bed.

[Tom] what happened? [Tommy crying]

Did tori hit you?

Hey, you don't put your hands on your brother. You understand?

[Tori] no, I win. I--no! All right, so--hey!

All right, let's go. [Jo] I could see that dad was struggling with the kids,

And I know he was about to go off to work.

But I wanted to see exactly how he would deal

With the kids on his own, so I sent mom off on an errand.

[Cathy] I have to go run some errands. I'll be back.

[Chuckles] are you kidding me? No.

Where are you going? I have to go do a few things. I'll be back.

All right. When are you gonna be back?

When I'm done with what I have to do.

How long you think you're gonna be?

I don't--whenever I'm done with what I'm doing.

All right.

All right. All right, bye.

[Jo] bye. [Child] daddy?

Be back soon.

When I'm done.

[Tori cries]

I win! [Crying]

All right, all right, tori. All right.

All right, all right, all right. Kayla?

Huh? Can you get out of there, kayla, like that?

You, outta there. I can't do it.

I want to run out of the house.

Boo. [Children speaking indistinctly]

Hey.

Where'd you go? Where'd you go? I mean, two minutes.

She couldn't even really have gotten in the car

And drive out the driveway. What--what store you going to?

I couldn't believe this.

Minutes later, he's ringing her again.

He's cryin'. They're all needy. They want something. [Grunts] ma!

Hurry up, please. [Cathy] all right.

Bye. Bye.

Ma! Dad's panicked to be left with his own kids.

I mean, he breaks a sweat. I'm all flustered. I'm red. I'm startin' to get red.

I know, I see you've broke a sweat. Yeah, I'm startin' to get red.

Dad was absolutely petrified

To be left with his own children.

[Tori screams] [tom] tori!

[Quiet voice] does he get nervous?

He sounds like he's nervous.

Come on.

Huh. I don't know. I guess so.

I don't really talk to him, so...

You don't?

Are you buying groceries for everybody on the block? [Tori] I got you!

[Laughs] can I have that, please?

Tori, do you see daddy's face?

I'm serious. Look at my face.

Am I laughin'?

Tori, you're gonna get in trouble. Come here. No, I won't.

So what form of discipline do you use

When they misbehave?

I realized that to release the pressure from mom,

This dad would have to learn how to take control

So that he wasn't pacing around his own house

Like some security guard. My partner just came back in the door to help me out.

The cavalry just came to save the day.

Thank god you're home.

Tommy!

Let's talk.

Once mom came home, I had a good chance

To be able to talk to kristen about why her dad

Should be so suspicious of her actions.

We just don't have conversations.

I think I say, like, four sentences to him a day.

That's it. Does he, uh, trust you?

I don't think he trusts me. Because of what?

I don't know. He just doesn't--

Does he know any of your mates?

Has he seen any of them? Does he know who you hang with?

I mean-- he knows--

Does he know where you-- where you go? I mean--

Yeah, I tell them where I go, and he--

I'll tell them who's picking me up. Do you think he knows you?

No. Like, I'm very mature, and I don't think he sees it.

Right.after talking to kristen, I wanted to find out from dad

Exactly how he felt, so I took him out into the backyard

Hoping to get more info.

She was the first-- first one--

First child in my life. I would do anything for her. [Sniffles]

I got with cathy when kristen was years old,

You know, I loved her at first sight.

We were both, like, you know, peanut butter and jelly.

Now we're the pinkie and the thumb.

So you really--you don't know what's going on in her head.

No. I mean, that's-- that's the worry, right?

Mm-hmm.you don't know where she's at. You don't know her.

No, I don't. Knowin' her, to make a mistake right now--

I don't know her friends, so I can't trust her friends.

I mean, straight up, as a father,

What do you think she's doing? Maybe smokin' weed and...

Right. You know?

Do you think she might be smoking some pot,

She might be drinking, smoking...

Yeah, maybe, you know, interacting in...

So you're worried she's having sex, she's drinking...yeah.

She's smoking pot, all that kind of stuff. Yeah, and that worries me.

The problem is, as his daughter's become a teenager,

He's sittin' there thinking, "what's she hiding?"

He's thinking the worst. [Voice breaking] we're losing each other.

We're gonna... Be lost.

I think it's very common for every father

To worry about their daughter.

The fact is, if tommy doesn't speak to kristen,

The distance is just gonna grow and grow.

Coming up on...

Jo tells dad he'd better step up...

What are you doing with regards

To making sure that cathy's life is easier?

And calls him on the carpet for doubting his daughter. You think she's stupid.

You think she's gonna get herself knocked up and pregnant.

You're causing drama where it's not necessary.

When "supernanny" returns.

Give daddy a kiss good-bye. Give daddy a kiss. He's gotta go to work.

My work schedule is from : p.m. To : a.m.

[Tom] I feel bad because she's always with kids,

And, you know, she never gets a break. [Child] be nice.

I'll call you later, all right? [Cathy] all right.

After dad went to work, I really got a chance to see

Exactly how much mom has to deal with. [Tommy] mommy!

It's time to go take a bath. No!

I dread bath time. [Cathy] stop!

[Screams]

It's everybody screaming at the same time.

[Children shrieking] no!

It's tommy and tori jumping off the side of the tub...

Tori. [Children screaming]

It's erica and kayla kicking each other...

Kayla! Erica!

Tommy, get down. [Tommy speaks indistinctly]

It's just mass chaos.

Tommy, get down. [Tommy] no!

Tommy jumps up on that ledge, and he likes to jump off,

And it's highly dangerous. We're on!

[Tommy shrieks and laughs] give me a heart att*ck here.

[Child shrieks]tommy!

It's a very stressful, highly charged situation for cathy.

I'm not laughin'.

That's how you're gonna cr*ck your head open.

You know, little tommy was the biggest problem

At bath times, because he was doing the most dangerous

Of things, even though he was having fun. It was an issue. Let's go.

[Tommy] unh-unh! Bath time is crazy.

[Cathy] tori. [Tori speaks indistinctly]

Tori! Get off of me! Ew!

Where's this one going? Mount everest?

[Jo] between bath and bedtime is probably

One of the most stressful times for any parent.

Tori! Three times I've said your name.

Because it's when kids are teasy.

They're really at the end of their day.

Everything's wearing thin. [Cries]

Get up. [Whines]

I told you no.

[Cries]

Mom really got fed up with tori's little antics

And sat her on the naughty step for time-out.

Sit down!

Get on the step, tori. [Tori] no!

She holds tori down on the step, which is a no-no.

I mean, it's a real common mistake.

Sit down and don't move! [Shrieks]

You need to go back to that step where I put you.

No! [Shrieks]

[Screams]

[Gasps] ow!

No biting!

Do you hear me?

You don't bite!

[Screaming]

There was fireworks going all over the place,

And mom decided that she was gonna do two time-outs.

She put tommy and tori in their bedrooms...

[Tommy and tori screaming]

And tori was just kickin' that door open.

[Door thumping]

[Jo] mom was holding the door to keep tori in.

[Tommy laughs] but then little tommy would come out,

And then she'd go and put little tommy back,

And tori would come out. Close it!

[Screaming] get in. Get in and close it. Get in and close it.

I mean, it was crazy. Get in the room.

[Tori and tommy crying]

Stop!

I didn't tell you to come out.

I have no control. Are you going to stop?

[Spits] [gasps]

[Whimpering]

Good-bye. Now you stay in there.

[Cries]

[Cathy] in your room.

[Jo] so it's gone :. The kids are riled up,

And mom decides that she's gonna put the kids to bed.

Good luck.

Five!

Four! You're gonna be sorry if I get to one.

Bedtime in my house--kayla and erica sleep in their beds.

They're very good about that. Get up in the bed.

Tori and tommy will not go in their room.

They will not sleep in their beds.

They sleep in my bed every night.

Stop. Stop!

These parents have not taken into consideration

The importance of the children sleeping in their own bedrooms,

Let alone in their own beds. It is time to go to bed!

No! No go bed! Yeah--ow!

[Cathy] it usually lasts for about an hour

To an hour and a half that I have to keep telling them

To lay down and go to sleep. [Screaming]

[Crying] no! I don't want to!

[Cathy] it is time to go to bed! [Tommy] no! No go bed!

[Cathy] yes! [Jo] it was getting late,

And I'd seen all I'd needed to see.

It was time to go. Tomorrow morning-- family meeting.

Okay. Okay? So we can deal with all of this.

Okay. Okay. All right? And I'll tell you how to do that. Good night.

I need my bed back.

I need to get my sleep, and I think that they need

To get their sleep, too. It's just ridiculous. It really is.

I can't wait to get here tomorrow morning

To start and change stuff for this lady.

♪♪♪♪♪

Watching the pair of you yesterday

And observing your family,

I realize that I am very much needed here.

I want to talk firstly about yourself, cathy.

You have been through tremendous ups and downs

With your journey-- your illness,

Of having kidney cancer...

Just that alone is undescribable.

That's no walk in the park.

You are the backbone of this family.

You're nodding your head there, tommy.

Tom, what are you nodding your head for?

'Cause she is. She keeps us-- the glue that keeps us together.

But then how much can she possibly do by herself?

I mean, seriously, tom.

You know, let's talk about yourself here.

What are you doing?

What are you doing to support your wife?

What are you doing to support your family?

What are you doing with regards to making sure

That cathy's life is easier?

Tell him what you want to tell him.

You know what? Here's the time.

Tell him what you're feeling inside.

Just that I need more help. [Clears throat]

I'm here to help you, honey.

Oh.

Let's talk about bath time.

Oh, my god, bath time. [Chuckles]

It's such a chaotic time, you know?

And I just feel that you--you make a rod for your own back.

You've got four in the tub.

I mean, it's gonna be hectic with four in the tub. Mm-hmm.

You're causing drama where it's not necessary.

Bath time should be fun. Mm-hmm.

So let's work on that, please. Okay.

Because that kind of bath time is fun for the kids,

But it's dangerous. It's a highly charged situation.

Mm-hmm. Yeah.

And then we go into bedtime.

Let's get real here.

Those kids need to be sleeping in their own beds. Mm.

Especially for tommy. This is something he's getting used to.

He kept climbing out of his crib.

As you have got him a little bed,

Then that's what he needs to learn to sleep in.

Mm-hmm. You know, it's all about him recognizing it's his bed

In his room.

Let's talk about your relationship with kristen.

[Exhales deeply] boy, where do I begin?

You don't trust her.

No. You don't trust her.

You think she's hanging around with the wrong crowd.

You think she's stupid.

You think she's gonna get herself knocked up and pregnant.

You think that she's not capable

Of being able to read between the lines.

In other words,

You know what you were like yourself at , . Right? Mm. [Sniffles]

You gotta trust her that she has the savvy

And the knowledge to work out the difference

Between smart moves and not such smart moves.

Well, anytime a boy comes over to this house,

I think it's her-- a-a boyfriend.

It can't be just a friend.

I think it's someone that she's interested in.

Maybe so. Maybe itis somebody she's interested in.

But, like, get to know her friends.

Like, give her the chance to be able to feel like

She can invite her friends 'round--

Gives you a chance to be able to get to know

Her friends, too, right? Mm-hmm.

Okay. I know that I can put techniques in your house

That can change the circumstances,

But I need two parents who are willing to muscle through

The hard work that it is gonna take in the beginning.

There's no two ways about it. It's gonna be challenging.

It's gonna be hard work in the beginning,

But the results will be dramatic.

So when do we start? Now.

Right now. All right, let's go then. Thank you.

Coming up on...

[Shrieking] that screaming's got you like that, hasn't it?

Mm-hmm. Can jo get dad to discipline?

Tori... "That's why you're on the step. You stay here now."

That's why you're on the step. Let's just say it how it is.

And what happens when jo gets kristen and dad

To clear the air? It's hard for me to cope with that.

When "supernanny" returns.

When teaching began, my priority was to make sure

Dad understood discipline, to take the pressure off of mom.

Hello? [Tom] hello.

Hiya. There was no doubt in my mind...

Hello. As soon as I could put discipline in that house,

As quick as possible, that we were gonna be using it,

And that's exactly what happened. You give 'em eye contact,

And you come down to their height.

This is not about intimidating our child.

This is about making sure you teach your children values here.

[Tom] I didn't think it was gonna work for us.

I was a nonbeliever.

My kids aren't gonna listen. They're not gonna do it. [Tommy cries]

[Jo] I could tell that dad wasn't feeling very confident

About whether he could do discipline or not. [Tom] tori.

But, you know, tori played up, and dad got to see for himself. [Crying]

Now you need to go on the naughty step.

If you...

When you stop crying... [Crying]

You can come off.

But until then, you stay right there

Until daddy comes and gets you. You understand me? Tom, tom, explain.

Tori, look at me. Just--just talk.

You'll get off the step when you learn how to share with tommy.

You understand? No, what is it that she did wrong?

Oh, you were screaming, and you took--

You wanted to take everything. That's why you're on this step. You stay here now.

That's why you're on the step. Right, move away.

He struggled doing that.

He looked back every time he placed her there. He felt bad.

Right, that screaming's got you like that, hasn't it?mm-hmm.

Why? Because I feel like she's in trouble, hurt.

This isn't about tom.

This is about his duty as a father

And supporting his wife.

And I want her to stop from screaming.

You feel like she's in trouble, she's hurt.

Mm-hmm.okay. Right, come with me. Come.

So I grabbed him by the hand,

And we walked around by the stairwell.

There she was. She watched us, and then he realized,

No, that she-- she is all right. Was she hurt?

No. Huh?

Nope.did you see that with your own eyes?

Yep. All right, rest yourself.

Okay.if dad's to carry his share of the load,

Then he needs to realize that it doesn't matter

How many times he puts his kids into time-out.

They're not psychologically gonna be scarred.

[Lowered voice] okay. You go back.

You explain again why you placed her on the step.

And then say, "I want you to tell me you're sorry."

Okay? Hugs and kisses, and now go and apologize to tommy. Okay? Mm-hmm.

Huge and kisses, and then she apologizes to tommy afterwards. Okay.

Tori did not... She did not win.

We won the battle by putting tori on the naughty step.

Do you know why daddy put you on the step? [Jo] you tell her.

Daddy put you on the step 'cause you didn't want

To share with tommy. Tell daddy you're sorry. [Crying]

I love you, too. Hugs and kisses. Hugs and kisses.

Cuddles? Cuddles. [Kisses]

[Jo] now that dad's ability to discipline has improved,

I wanted to see if we could improve

His relationship with his daughter kristen. Let's just say it how it is.

You guys have not been talking. So what was the first hurdle?

Boys. It's always been a problem.

What, that she looks at 'em? Yeah.

Why?

I just don't think any boy is good enough.

I think that my dad doesn't know how to accept

The fact that I'm growing up.

She went from being a little...

I think I grew up really quickly.

A little girl to being this beautiful young woman now,

And i--it's hard for me to cope with that.

You know, I got this... Picture.

I brought down a picture

With a smile she--she used to have on her face all the time.

That smile... I want back on your face.

I have that smile.

And back on my face, you know,

When we see each other.

Every morning you used to wake up like that.

I still do.

Maybe I'm just missing it.

So what does dad need to learn to do

So that you feel that you can come to him again?

I just want you to listen to me, listen to my opinions

And see how I see things sometimes.

What do you want fromme? Would like some of your time,

Some time for us.

I'm willing to put a hundred in.

Okay, me, too. So I'll tell you what we'll do.

Why don't we give...

Your dad a chance

To meet some of your mates tomorrow?

The--the talk with kristen was great, you know?

It should have been done a long time ago.

[Jo] now love. [Speaks indistinctly]

[Whispers] I love you. I love you, too.

[Tom] you know, it just made me feel good,

Made my heart feel good, made her feel good.

Come and talk to me anytime. Okay.

Okay? Mm-hmm.

Coming up on...

Tommy's a terror at bedtime...

[Tommy crying]

[Kristen] he's trying to look all cool.

And can dad meet his daughter's friends without being a dork?

I'm old-school. I used to be like this.

When "supernanny" returns.

Hey, guys. How are you?

[Jo] kristen's friends came around, and it gave dad

An opportunity to meet them.

He's had definitely assumptions about what they may look like

And what they may be into. Tom, this is marie, and this is muse, and...

It's nice to meet you. Nice to meet you, too.

That's james, and that's chelsea. Hey, partner.

I'm excited. I'm nervous, you know?

Hopefully I don't make kristen embarrassed

And, uh, I don't look dorky to her friends. [Tom] no, I'll go.

Go meet some of the people that just walked in.

Oh, there's more people walked in?

[Cathy] mm-hmm. [Tom] 'cause I wanted to size them up,

But, uh, anxious 'cause I wanted to see

What boy that she talks to more than, you know, the other one.

This is cameron, and this is wesley.

How you doing? What's up?

[Kristen] the reason, like, I don't bring the guys

Over to my house that much is because of my dad.

When I have guys come over to my house,

The only way they can stay at my house

Is if you can walk it out.

[Laughter]

If you can't walk it out, you can't stay at my house. [Man] all right, great.

Why? I can do it.

I want to see what you got.

I'm old-school. I used to be like this. [Laughter]

Let's see what you got. [Cameron] we can just kick it old-school.

I'll give you guys a pass this time. [Kristen] okay, leslie.

Next time you come here... All right.

When my dad started popping, whatever he was doing...

[Girl] I think we're gonna need to leave.

They were enjoying it. He probably felt cool, too.

[Laughter] [jo] once thomas spent time with kristen's friends,

I think he realized himself they're not a bad bunch.

They're intelligent.

They come from good homes just like his own daughter.

Ew! Thank you, sweetie.

I was very wrong about kristen's friends.

...in your home, man. No problem.

Look forward to see you in the future.

Yeah. [Laughs] he'll walk it out.

All right. Thanks. Thanks again. I'll see you later.

It's important for every parent to get to know

Their teenage children's friends.

Thank you. Thank you.

I think it was good,

Because they do get along with my parents.

They can trust them.

Mom's absolutely exhausted,

And it's gonna be important for me

To pace her throughout the time that I've got with her.

Tommy's bath time and bedtime is an issue.

It needs to be addressed. I've brought in some little bath toys for him to play with.

Okay.okay? We're gonna run his bath, put in some toys,

Let him have some fun.

Then I want you to give him the countdown.

All right? Just say to him,

"In ten minutes, we're gonna be getting out of the bath,

Okay, tommy? Okay." And in five minutes

And then a couple of minutes...mm-hmm.

And then, "right, let's tidy up all the toys." Tommy's the ringleader

When it comes to all the wild play at bath time.

So if she can get him just to settle down a little bit,

The rest will follow. Come on. Bring the dinosaur in the bathtub.

He wants to go swimming. Come on. Okay, you put him in there.

See that bag of treats? You see that bag of treats?mm-hmm.

Say, "look what I've got." Tip 'em up high into the bath.

[Gasps] wow.

Sometimes when kids don't want to get into the bath,

Using toys to lure them in-- certainly effective.

[Giggles] no!

Okay, pick up the dinosaur and just throw it in.

Oh, no! No! No! Come on in.

That's it. In he goes.

And once the dinosaur went in the bath for a wash,

Tommy followed. Keep the water running like you normally do.

Okay.

He started to wash himself,

And then he started to wash dinosaur, and he was

Into the whole bath time scene,

And, you know, that brought a lot of peace to mom.

Can you wash your body for me?

[Cathy] I think it's healthier for the children

To be able to have that space.

It's healthier for me.

It's more of a time where I could just sit back

And enjoy the kids and watch them play

And see the smiles on their face.

Can you clean up those toys and put them

In the bag for mommy and pull the plug on the tub?

And they're part of the process of ending the bath time--

Pulling the plug and letting the water out...

[Jo, singsong voice] bye-bye, water.

[Cathy] and saying good-bye to the water

And putting the toys away. Say, "bye-bye, water."

It's helpful to them, and it's helpful to me.

Oh, you got it. Very good! [Jo] yeah!

After bath time, the next step was to teach mom

How to get tommy to sleep in his own bedroom.

Once you've read him a book,

We're gonna place him into his bed, okay?

And we're gonna sit on a little chair

Adjacent to his bed, all right?okay.

And you're just gonna turn away

So you're not actually looking at him.okay.

All right? If he gets out of his bed,

I want you to place him back into his bed.okay.

Okay? And I want you to keep putting him back into his bed

Until he stays in his bed.okay.

Okay? I don't think tommy's gonna go down quietly,

But at the same time, it's going to allow him to realize

The importance of sleeping in his own bed.

Oh, look. And now they're cleaning the dishes.

I wasn't nervous. I was, "how long is it gonna take?"

And, "am I gonna be strong enough

To keep putting him back in the bed?"

Mommy.

The book is over,

And it's time for tommy to go night-night.

No. [Speaks indistinctly]

No, no. Down in tori's room.

No, we don't need to put it in tori's room.

[Whimpers] no, that stays tommy's room.

No! [Crying] it's time for tommy to go night-night.

[Jo] turn-- turn the light off.

It's time to shut the light off.

[Lowered voice] turn the light off.

Turn the light off. You're gonna sit on the chair... Mm-hmm.

And when he gets out of his bed,

You're just gonna say nothing but place him back into his bed. Okay. Okay.

Because tommy's never slept in his bedroom before,

It was important for me to use the sleep separation technique

So that he would feel secure

With her still being in the room. [Tommy crying]

[Lowered voice] turn around. Look away.

And when he gets out of his bed, place him back into his bed.

[Tommy wailing]

♪♪♪♪♪

[Wailing continues]

[Wailing continues]

You know, it was a little bit difficult for me

To not be able to look at him or say, you know,

"It's time to go to bed."

[Tommy] my jacket. That's my jacket.

No, that's my jacket.

Good job. You did a great job.

I'm so sorry. [Chuckles]

This is what you have to go through every night.

I feel so bad for you. She looked pretty good when she came down the stairs.

She didn't look as stressed

As, you know, we usually would have been.

You're a bloody trouper, girl.

[Laughs]

So I'm gonna be going away for several days.

[Cathy] okay. I want you guys to continue

Using the techniques that you've been taught.

I'm afraid that I'm gonna resort back to my old ways

Instead of, you know, calmly handling the situation.

Also what I would like to see is the bedtime routines continued.

My biggest challenge is to stay with everything

That jo taught me, you know? And I'll see you when I get back.

Okay. All right? Take care.

[All] bye.

Coming up on...

Night-night. [Shrieking]

With jo gone, can dad step up to the plate? Nighttime.

Daddy! Come over here! Look at me!

And can mom keep her temper under control? That is not nice!

When "supernanny" returns.

So three days away. Dad had a day off.

Did he do his share? I can't wait to find out.

Hiya. Hi.

Oh, I could hear a pin drop.

[Tom] mm-hmm. [Cathy chuckles]

The anticipation. [Both] mm-hmm.

The first clip we're gonna take a look at

Is bedtime, and I'm very eager to see bedtime with you guys.

[Speaks indistinctly] give me a kiss.

I love you.

Night-night.

[Crying] nighttime.

[Shrieking]

Daddy!

Let me down!

♪♪♪♪♪

[Tom] I started to put tori and tommy down by--

A little after :, and it's : now.

It's taken me a little over an hour to get 'em both down.

That's fantastic.

I never thought it would happen.

That's a major... Yeah, it is.

Major difference. It is.

You spent an hour doing it. You went through the steps.

We panicked a little bit, and they went down.

You know, and it just goes to show you that

As soon as the steps are done, you leave them no option

But to realize, "okay, go to bed now."

You guys have really done this very, very well.

And you can see how quickly, you know, that that has worked,

You know? Which is amazing.

So what we're gonna take a look at here now

Is the naughty step. Let's take a look.

[Cathy] why is the refrigerator open, erica?

[Tori] this is bread.

[Tori] bread. Go close the refrigerator, please.

I wasn't the one who opened it. Tori did.

You were the last one in there.

Go close the refrigerator, please. No.

I'm gonna give you one more chance,

And then you're gonna go sit.

♪♪♪♪♪

Mom!

Mom, I'm closing the refrigerator. Too late.

Mom!

[Chuckles] mom!

Why did I put you on the step?

Because I wouldn't shut the refrigerator.

And why couldn't you just shut the refrigerator

Like I asked you to? Because i--

Why did you have to stare me down?

Because I didn't open it.

But you were the last one in it.

So you see, you set yourself up there.

You put her on the step, and what didn't you do?

Was I supposed to say something to her?

When you place them on the step... Oh, yeah.

You explain to the child why you've got them on the step. Okay. I thought it was after.

You do that after as well, yeah. Okay.

Okay, so this clip is the last clip.

[Cathy] erica, kayla and tori!

You don't hit.

That is not nice!

Come over here. Look at me!

Well, while you're waiting, instead of fighting

With each other, go play something. She's--

[Click] um, I just--i need to work on my tone with them.

I know that I do. Do you feel like you're not able to control the kids?

Mm-hmm. You feel like they're not listening to you

And doing as they're told, so you start to panic... Mm-hmm.

Because you feel, "I'm not gonna be in a place

"Where, you know, I've got no control,

"They're not gonna be listening to me,

They're not gonna be doin' as they're told."

Just have to let go of it. So yeah, let go--let go of it. Yeah.

So what I'd like to concentrate on

For this return here is the naughty step

And just going over the steps again... Yeah.

Certainly volume and tone of voice.

Okay, so let's get back to work.

Okay. Because I've got two busy bees who've done a good job so far,

And I'm eager to start.

Coming up on...

I don't wanna.

Erica talks back, and jo has enough and takes charge.

Any nonsense out of you right now,

You'll be going straight on that step. Do you understand me?

When "supernanny" returns.

After seeing in reinforcement how difficult it still was

For the parents to do the naughty step,

I felt it was important to put a chart up there

To remind them. Your warnings--

Low-tone voice, eye contact, come down to the kids' height.

Explain. Always explain. They need to know why.

If they don't know why, then they can't change it.

They can't stop. Okay.

Okay, so explain why. Set the timer... Mm-hmm. Okay.

Make sure they do their time. If they get up... [Tori whimpers]

You place 'em back and set the timer again.

When they've done their time, you explain again. Okay.

Okay. Hugs and kisses. We're not holding any grudges here.

That's why we do hugs and kisses. Okay.

Because it's about them learning the value of being accountable

And responsible for their actions. Okay.

I need to work on my patience the most.

It's, you know, having the patience with the kids

And understanding that they're kids. Hugs and kisses.

Okay. All right? Quick as they can.

After we finished going over the technique,

I saw that erica was refusing to eat her last few bites.

Here's your plate. Take daddy's seat right here. I don't wanna.

All right, you got two ch-- you got no choice.

Now you go back on the step,

'Cause you're not listening. [Jo] a warning. Give her a warning.

If you don't sit down, you're gonna go on the step.

This is your warning. You sit down on the chair,

And you get on with eating your dinner, and you listen to daddy.

Any nonsense out of you right now,

You'll be going straight on that step. Do you understand me?

Right, then do as you're told. Erica was having none of it. It was going nowhere.

Time for the naughty step. You were told to do something,

And now you're going onto the step... [Jo] remember the steps.

Because you didn't do. Remember the steps. Take her to the step and then explain.

It's all there for you. It's all there for you. [Crying]

Erica, you were told that you needed

To eat some of your dinner.

[Jo] sit--no, sit her up. Sit her up!

[Erica] I don't want to! She's being disrespectful right now.

Sit up. Sit up. This is--this is her-- this is her being babyish.

No! [Crying]

Stop this right now.

Now just hold her there and then just tell her.

I wasn't doing the naughty step the correct way,

And if I'm not doing it the correct way, you know,

It's not going to work.

Erica, you were put on the step because you were told to eat,

And you're not eating. I already ate my plate!

[Jo] come away. Come away. She's acting babyish.

[Jo] finally, erica stayed there for seven minutes.

Erica, come down here.

Erica! Mm?

Come down here, please.

So the next step was to explain

Why she'd been put on there in the first place.

Sit up over here.

[Cathy] when I went to the step to speak to erica

And let her off the step, she was crying

And wouldn't look up at me.

Erica, you were put on the step because you weren't eating.

Okay?

I ate already! Didn't you see me eat that first plate?

Okay. Come here. Okay. Come here. Come here.

After erica understood what she did,

It was time for hugs and kisses.

You need to apologize to mom

For not listening and doing as you were told.

Sorry. [Crying]

So come down, eat your three pieces,

And then let's call it a day.

I hate the naughty step.

♪♪♪♪♪

[Tom] you guys say good-bye to jo jo.

You've been amazing, seriously. [Tori] bye-bye!

The winter family has started to get it, which is fantastic.

Tom is being more supportive of cathy,

And he's connecting more with kristen.

[Tom] you have to leave us, but we'll miss you.[Laughs]

Oh, thank you so much. Thank you.

[Tom] jo has been a big influence.

She broke me down. She showed me that

You don't have to be a tough guy.

You don't have to be

A, you know, you know, a silly man.

You know, just be you. Bye.

Bye-bye, sweetie. [Tom] all right, let kayla give you a kiss.

[Tori] I'm going with jo jo. Bye-bye. Say bye-bye.

[Cathy] I'm very sad that jo is leaving us.

She's just done such a terrific job with helping us

Get the family back in order again.

I'm disappointed that she had to leave so soon.

Bye again. You take care of yourself, yeah? Take care, take care.

I think things are definitely getting better

Between me and my dad. Bye-bye, sweetie.

I think we'll be a really happy family soon.

Take care. [Cathy] thank you.

Bye. Thank you!

Bye-bye. [Cathy] thank you.

There's still more work for the winter family to do,

But I believe I've given them the tools

To make 'em a much stronger family

So that they're tighter as a whole.

[Tom] we're gonna miss her, right?

[Children] ♪ up above the world so high ♪

♪ Like a diamond in the sky ♪

♪ Twinkle, twinkle, little star ♪

♪ How I wonder what you are ♪

It's feeling a little bit awkward for her right now.

Oh, my god, there's a big bumblebee right by your hand. [Man] doesn't bite.

They don't bite? Are you sure? No. Yeah.

Um... [Coughs]

So what's really great is that... I can't do that.

Not... [Laughs]

[Man laughs]

That is so big. That was crazy.