06x09 - The Hallenbeck Family

[bunniefuu]

Tonight on "supernanny"...

[Speaks indistinctly]

In a "supernanny" first,

Both the mom and the grandma beg jo for help...

That is not okay, jaydon.

With two crazy boys.[Woman] boys. Boys.

I hate you![Screams]

Mom still lives at home and refuses to change.

You are bloody kidding me, aren't you?

You're lucky I don't kick your little backside.

She lets grandma do all the parenting for her...

Kristin cares about kristin first.

And jo is just not having it.

I'm absolutely appalled and disgusted.

Grow up and do what you're supposed to do.

Can jo deal with the twist that leaves her breathless,

Or is this family about to break apart...

Angry is what I'm feeling right now.

Once and for all?

[Crying] the things that she says--it hurts me.

[Shouts indistinctly]oh.

Jordon!

♪♪♪

Well, I am in scorching-hot mesa, arizona,

Ready to take a look at a family that desperately need my help.

Let's take a look.hi. I'm kristin hallenbeck.

My boys are jordon, , and jaydon--he's .

My name's patricia. I'm the grandma.i'm cliff, the granddad.

Kristin and the boys have been with us for seven years now.

Aah!no! I hate you, you idiot!

I'm a stay-at-home grandma.

You're not drinking that, are you?

I do real estate here in the--the phoenix area.

Now you're on the other one, aren't you?

Jordon will just burst...

I was talking too fast! I hate you.

Screams...blah! Blah! Stupid!

Throw things...[Speaks indistinctly]

[Voice breaking] he's a tough kid.

He has a lot of anger.

[Patricia] get over here and get your shoes on.

There is no way I would tolerate that.

No! No!

Let-- that is not okay, jaydon.

Jaydon's got a potty mouth.

He refuses to do anything.get over here.

Jordon and jaydon...[Shrieks]

They are kicking each other and hitting each other

And pushing each other.aah!

Jaydon, get over here.[Jaydon] no!

We love the boys so much, but we are older,

And it's tiring.

I hate you.[Cries]

It's also hard...six minutes, right here.

Because kristin makes it hard.

I live at home with my parents,

And because of my financial situation,

I am not able to move out on my own right now.

Hey! I need that!

[Kristin] it's hard to be just the mom.

I don't have anybody to back me up.

[Yawns] get in your room.[Jordon] I am in my room!

In our household, I see myself as being the mom.

Get your shoes on now.[Cliff] kristin is a % mom

And % of whatever she wants to do.

[Boy speaks indistinctly]

Well, I'm glad you're busy.i don't respect my mom.

I don't respect the way that she parents my boys.

I ask all the time.

No, you don't.

[Patricia] I would like to be just the grandma.

It's mom's responsibility to be taking care of her kids.

He's in time-out, you know.

It makes it very chaotic here.

Who gives him junk for breakfast?

You, when you give him breakfast.

I mean, these ladies are clearly not on the same page.

[Patricia] go to your room.[Cries]

[Patricia] I don't see these boys going in a good direction.

Well, we only have that stinkin' thing.

I don't see a light at the end of the tunnel.

You have got to stop being rude,

Or you're going to spend the day in your room.

Supernanny, you're our last resort. Please help us.

Bear with me, guys. I know things are

Out of balance right now, but I'm on my way.

♪♪♪

Hi.hello.

Jo, please come on in.hi. Pleased to meet you. Jo.

My name is pat.thank you.

I was very nervous, because I knew, you know,

She was gonna be coming in and observing our family.i'm cliff.

Pleasure to meet you. Jo frost.[Patricia] this is jordon.

Hi. Pleased to meet you. Hi. Pleased to meet you.

Say, "hi. Pleased to meet you."Hi. Pleased to meet you.

I gather kristin's at work?

Yes. Yes.

So until then,

Literally you're--you're at home with the kids.yes.

And you do that full time?yes, I do.

Pat isn't alone.

At least . Million grandparents in the u.s.a.

Live under the same roof as their grandchildren.

All right, well, let's have lunch now.

Jaydon, come on, sweetie.

[Screeches] no!

[Jo] and this was one grandparent

Who had her hands full.

No. No. No.

No. Jaydon, I'm not gonna chase you. I want you over here now.

You can eat as soon as you're done with your four minutes.

[Crying]right there.

[Speaks indistinctly]

Ow![Jo] I followed the boys upstairs and got a chance to see

Just how violent they can be with one another.

No.

[Jo] boys, boys, boys.

Boys, no playing on the stairs,

Because this is highly dangerous.

Kids like to roughhouse,

But I was quite concerned with these boys.

They might actually hurt one another.

Jaydon, you're choking him.

No, that--that's not part of wrestling.

There's clearly no rules in this house,

But when I asked grandma and grandpa about this,

They felt that kristin was to blame.

Anytime her and I get into it big...mm-hmm.

Um, she'll say, "when I move out of here,

You will never see these kids."

I was hearing some serious resentment,

And grandma had only just started to open up.

She does nothing in the house.oh.

She does absolutely nothing. She doesn't--does she pay what we call rent?

No.kristin has always had a hard time being grateful,

From minor little things

To the major things.

We basically provide everything for her.

[Jo] and right on cue, mom came home from work.hello.

Hello. How are you?i am very well. Pleased to meet you. Jo frost.

I'm kristin.how are you? Hi, kristin.

Good.it was awkward meeting her for the first time,

But I was hopeful that she would be able to fix things.

How was your day today?good.

Fair?yeah. All right. [Chuckles]

Yeah?

Mom had barely spent any time

With her family since she'd been home

And then she went upstairs, and that gave me a chance

To talk to her about her side of things.

What's going on?me and my parents don't get along that well,

And... When I come home,

It's just fighting and arguing

Or they'll just say little comments.

Oh.and so to get away from it,

I just come up here so I don't have to hear it.

What is it that has you most upset with your mom?

[Crying] I don't think that she thinks I'm a good mom.

[Sniffles]

Doyouthink you're a good mom?

[Sniffles] I try my best.

It must be rather difficult for kristin to know

That her own mother

Doesn't think she does a good job as a parent.

But if you don't do much...

All right, what do you do when you're here,

Like, being that mom that you feel that you are?

I always give 'em a bath. I always get 'em ready for bed,

You know, stuff like that.so how difficult is it

Actually having this conversation with me?

It's hard. [Sniffles]

Because you know that you're not being truthful or...

No. I'm...

[Sniffles]

Coming up on...

Jo confronts kristin with the ugly truth...

Years old, and yet you carry on like you're .

And she doesn't hold back.

Quite frankly, it's disgusting.

When "supernanny" returns.

♪♪♪

Late on, jaydon asked for candy,

And the adults weren't in agreement

Whether he should have it or not.

Hey, I told him no.oh, you told him no?

Yeah.all right. Mom said no.

I hate you, idiot!

Jordon, that's not okay. Go to your room.no!

Yes.

[Jaydon] grandma, I want some...[Kristin] now you get another minute.

I don't care, you idiot!now you get another minute.

Shut up! I hate you!

Is that--is that quite normal, that you would say "yeah,"

And you would say "no" and then you would listen to that

And then...well, if you came down

And said that--that the kids couldn't have candy,

Then I would have said no.what I would have said...

I didn't know.what I would have said is, you know, I had already said no,

But go ahead, 'cause grandma already said yes.

And so... Then I don't know what to do.

All the adults have got to get on the same page.

The kids are stuck in the middle between this power struggle

With grandma and kristin,

And the whole family is suffering for it.

He's gonna play one game.

N--he's been playing games!

He's been playing since we were off!

He's been playing the game all day!

If I want to press "a," I can.i don't want help!

Well, too bad!

Well, lookit. Come here. Just stand back.

We'll play the next game.who c--no, let me just do whatever.

[Cliff] it's not gonna be that...

I could not believe the disrespect to grandpa.

These kids have learned it from somewhere.

Where's the gratitude

And the common courtesy with your parents?

It's just-- it's not there.

Why?

Just--there's so many issues that we have right now

And...

I don't. I don't say "thank you."

I don't-- I don't think about it.

Kristin is just lazy.

When I came downstairs, grandma was on the floor,

Tidying up after the boys.

[Patricia] hey, come help me pick up these airplanes, jordon.

I don't have to.

[Patricia sighs]

[Jordon] so what?

So what?

After observing this family,

I've realized that they've got some serious issues,

And it starts with these adults first.

They're gonna be having a wake-up call when I sit down

And have this family meeting.

Let's talk about yourself, kristin, and your responsibility

And the fact that you're a parent to two young boys.

What exactly are you doing?

Nothing.

No.

You walk around feeling like

You don't have to lift a finger or do anything, you pay no rent,

And you're damn lucky that you're not out on the street

Having to do what , young mothers have to do every day.

Gratitude is something that you flush in the bathroom.

Your parents have chosen to give up the second half of their life

And put it on hold right now to raise your two boys.

The boys love spending time with them.you are their mother.

Your parents beside you are their grandparents.

Quite frankly, it's disgusting.

You're how old?

.

?

Seriously, years old

And the mother of two children,

And yet you carry on like you're yourself.

Like, grow up and do what you're supposed to do,

Because nobody else wants to tell you.

Your parents are too scared to tell you the truth

In case you walk away,

In case you blackmail them

That they won't get to see their kids.

Do any of you have anything to say? Cliff? Pat?

Everything you said is-- is what,

I think, we've wanted to say for a long time

And have been unable to.

Today you better start owning up

To what you need to do to step up.

It's as simple as that.

Let's talk about discipline.

There is no discipline when it comes to raising the boys.

You openly admitted, kristin,

That you were lazy

When it come to following through and doing things.

Now how do you expect to teach your boys

The importance of behaving and being respectful

If you don't teach them a consequence?

It's not gonna happen.no, it's not.

I'm absolutely appalled and disgusted

To see two young children

Think that it is okay

To speak to their grandparents

The way they spoke to them yesterday.

Oh, they need role models.

There's turmoil in this house,

And it's breaking everybody up.

Looking at the co-caring situation,

Has there never been any communication

With regards to your responsibilities.

Um, if there is, then it's...

Yelling or...

Them saying that I'm not doing something,

And it's--it's not ever brought up in a nice way.

Have you guys ever sat and spoke to kristin

About your responsibilities?

No. We've never sat down, discussed that.

The times that we did,

It would end up into a argument or shouting match.

How could the co-caring situation be successful

When there's been no communication?

I don't have an answer for that.

No, I know none of you have an answer for that.

And unless you sort it out

To the place where you guys have some respect and boundaries,

You will destroy

The family relationships between you all.

Right.

So are we ready to do some hard work?

Yes.we're ready.

All right, sorry, I didn't hear that.

[Cliff, kristin and patricia] yes.

Sorry.yes.

All right. Okay, I will see you very shortly then.okay.

Thank you.coming up on...

Mom doesn't want to get the kids ready in the morning.

[Jo] who do you think should be doing it?me, but I want to sleep, too.

Excuse me?

And jo decides to let her have it.

You are bloody kidding me, aren't you?

You're lucky I don't kick your little backside.

When "supernanny" returns.

♪♪♪

The hallenbecks have no structure to their day,

And it's leading to the boys misbehaving.

So I want to put a routine into this home

To help the whole family have more focus.

Let's start from the beginning.

Who's gonna get the kids up and dressed

And ready for breakfast in the morning?

[Chuckles]

I don't know.

What do you mean, you don't know?

[Jordon chuckles]

Who do you think should be doing it?

Me, but I want to sleep, too. [Chuckles]excuse me?

I do like my sleep. [Chuckles]

But I have to, so...

These are your kids, right?

Mm-hmm.

Where's your mommy, jordon?hmm?

Where's your mommy? Yeah.

Excuse me one moment. Let's go outside for a minute.

I couldn't believe this mother.

I was totally gobsmacked. I needed to set her straight.

You are bloody kidding me, aren't you?

I mean, you're not being serious in there, are ya?

What's wrong?

You're in there, and you're stalling

About getting the kids ready. You're like,

"Oh, but I want to lay in, and I want to sleep."

Well, I'm telling you the truth, but--these are your kids!

I said I'd do it.these are your bloody kids.

I know.exactly. So recognize what you've gotta do.

You've had it too good for too long with your parents.

You're lucky I don't kick you up the backside

Until you get in there and deal with it.[Chuckles]

Like, seriously!okay.

Come on. Nobody handcuffed you, did they, and forced you

To go out and have some wild sex somewhere and come home

With a couple of kids? Let's be serious here! Come on!

You gave birth to a couple of kids, and you're like,

"Hold on a minute. I want to have a lay in."[Chuckling]

No, that's done, girl. That's done. Pull your ass in there

And get doing what you should be doing.

I don't even know if kristin was hearing me,

But I was hoping.all right. Show me what you've got.

Come on. Fire. Show me what you got.

All right. The kids get up between : and :.

What are you doing?i have to get up at :.

Mom gets up at :. Between : and :,

You can do what with the kids?make 'em breakfast and get 'em dressed.

Sweet.mom seemed to have got it,

And so we breezed through the routine.

And in addition, I gave them a clock

To help them find more balance during the day.

It's going to be hung up by the front door,

Okay? So that when mom comes home,

And she's on duty as such,

Right, you will be able to display mom here

And pop that in like so.

I think the schedule is a good idea

So my mom doesn't feel like she's being taken advantage of.

It's been six years

Since I've actually had some free time,

And I'm excited about, you know,

Just being able to do whatever I want to do.

This routine is gonna be a marvelous help for grandma,

But only if kristin can stick to it.

We're gonna have to see.

♪♪♪

Discipline is a real sticking point in this house.

So I wanted to teach all the adults

How to do my time-out technique properly.

You're going to do one minute per year of their age.

You're gonna walk away.

If they get up, you'll place 'em back without any communication.

You'll set the timer again, and when they've done

Their time, you'll come back, and you'll explain

For a second time, and they'll apologize sincerely.

Bye-bye.i sent grandma and grandpa away for a couple of hours,

Because I know this much--

Mom needs to get a handle on disciplining her own boys.

I already gave you a warning.

No.

[Grunts]

I put you in time-out--

Because blah-blah-blah.

'Cause you were using bad words.bad words.

You're calling names. That's not okay.names. Bad.

[Laughs]

[Laughs]

[Shrieks][jo speaks indistinctly]

Mom was working really hard,

Considering she'd never done this before.

But I wasn't too sure how long she was gonna hold out for.

I hate you, [bleep]!

This is what you're gonna say to him, all right?

"Tonight you're going straight up to bed,

"Because you were encouraging your brother to name-call

When you know it was wrong."

Now you can go straight up to your room

And put your pajamas on, and now you have to go to bed

Because you were instigating your brother to call names,

When you knew it was not allowed.[Crying]

He went mad.

Mommy!go in here and change.

[Screaming] no! No! No!no!

[Screaming]

No! Aah!

[Jo] jordon poured water on the floor,

And that was the breaking point for mom.

[Screaming]

Ooh!jordon!

That was it. All bets off as she lost her cool.

You are not allowed out of your room.[Screaming indistinctly]

You are not gonna spill water. You'll stay in your room.

I am done![Shrieks]

I just pulled her to the side. I mean, let's face it.

She's getting a taste

Of what grandma has to deal with every day.

You cry. You let it out.

Let it out, 'cause you're gonna need that strength.

[Crying]

Oh, you're there.

You're there.

Ohh.this has got you at breaking point.

But you know what we're doing right now?

We're coming in here because we're just calming down,

And we're doing the mature thing.

And the mature thing is-- is to walk away

When you see 'em fired up and angry.

Because this child needs to be with someone

Who can give him authority, and that someone is his mother.

Fortunately, after this whole drama of discipline

And mom being totally exhausted,

Jordon had fallen asleep.[Lowers voice] well done. Big-time!

Now that kristin knows how difficult it is

To discipline her boys,

I hope she's gonna give grandma a break and step up.

Coming up on...

Mom reaches a new level of rude at a homeless shelter...

Let's take a look around.i don't care.

And jo is appalled.let me tell you something.

They are richer than what you are inside.that's fine.

When "supernanny" returns.

♪♪♪

[Jo] I really feel that kristin lacks gratitude...

Can you guys pick up the crayons on the floor, please?

I don't-- I don't think about it.

She has parents who provide a roof over her head,

And I don't think that this is recognized at all.

And what I would like to do is to show her a place

Where there are people that just don't have

That same kind of support-- a homeless shelter.hello.

I'm candice. Nice to meet you.kristin.

Hi. Nice to meet you.jo. How you doing?

Our program here actually supports families

With children who are homeless.

So they're struggling through all kinds of challenges

That can create that homeless situation.

So our main goal here is to get them back on their feet.

I didn't really know why jo wanted me

To sit there and listen to what this lady had to say.

I didn't know what the point was.

Well, let's take a look around.

What's that?

Sure. [Chuckles] I don't care.

What, you're not feeling it?i don't care.

Really?

I mean, we can. It doesn't matter.

You--you don't really care to look around

And see about

What this whole company does for other people?the program?

Sure.what's the attitude for?

No attitude.

It truly is an amazing program.

It gives these families an opportunity

For a life that they weren't gonna have before.

Kristin is texting on her phone.

It just appalled me.

I was disgusted and highly embarrassed of her behavior.

And so I wanted us

To walk around the whole of that homeless shelter

So that perhaps what she was seeing may sink in.

We don't want the children and the families

To feel like they're just a number in a program.

We want them to feel part of a community.

This is an old hotel.

That's what these families live in every day.

That's the sa--shape and size.

It's one room with a restroom and a bath.

I know that--that people don't have as much as me,

But... [Laughs] I didn't think it was necessary

For me to have to go to the homeless shelter.

We've got mom taking a very slow walk around this property

To realize that she's in a much better position

Than a lot of these families around here.

And right now her pride is choking her.

The attitude is not appreciated at all.

You can decide what you're gonna take out of the freezer

And what you're gonna cook your family that night.

Our families, when they arrive,

It's what is being prepared or what is being served.

If you don't have the ability to prepare and cook your own meal,

You really do take that for granted.

I really had had enough of kristin's behavior,

Her whole attitude was disgusting,

And when I said good-bye to candice,

I knew I was gonna have some firm words to say.

The whole point of this exercise

Was really just to come here

And for you to understand

That even though you don't walk in somebody else's shoes,

That you would at least be able to see how other people live.

I am grateful for what I have.you don't act like it.

You don't act like it at all.

I think you're spoiled. I think you've had it too good,

And I don't even think you know what gratitude is.

It annoyed me that she called me a spoiled brat.

Let me tell you something--

They are richer than what you are inside.

That's fine.

No, it's not.

I'm hoping, kristin,

I'm hoping that our experience together

Is gonna allow you to mature.

Do you think you've got that in you?

I'm sure.

It's yet to be seen. I'll see you at home.

Okay.

[Engine starts]

I mean, let's face it.

Kristin's short when it comes to gratitude,

But I'm not gonna give up on pushing her.

So after we got back from the homeless shelter,

I wanted to teach kristin a new technique.

I'm giving you this so that you're really mindful...

Mm.of all the things that we spoke about today.

The calendar is a small little gesture

For kristin to show her mother

All the things that she's grateful for.

So every day, if you could think of one.

Every day, just one.

Want to read it?

Yeah, why not? "Being strong today

And sticking with what jo has taught us." Yeah.

There's been a lot of resentment built up in this family,

And I know that it's not gonna disappear overnight.

But kristin's note to grandma was a glimmer of hope,

And I knew that she needed to read it.

Pat, there's a wonderful note on there that she's wrote,

Which I thought you'd really appreciate reading.

[Jordon] what's it say?[Chuckles]

[Crying] can you read it? Huh?

You want to try?

"My mom"--it says "what I am thankful for on saturday"--

"My mom being strong today"...

Really?

"And sticking with what jo has taught us."

It made me cry.

It still makes me cry... [Sniffles]

Just to hear that kristin is,

Uh, aware and is thankful.

She hasn't been in the past.

Thanks.

You're welcome.

I don't tell her that I'm thankful

Or grateful nearly enough,

And it made her feel good that I was proud of her.

It's time for me to leave. All right, give me a hug.

I'll see you in a couple of days, okay?

I think that we're gonna have a lot of work ahead of us.jaydon.

Jordon, come give jojo a hug.

Bye, cliff.good-bye.

Keep your energy, all right?thank you.

We're gonna get tested. I know that. That's just natural.

Pat, keep it together.

I knew she wasn't gonna be back for a few days,

And I was afraid that we wouldn't be able

To follow through with things.

I'll see you when I get back.okay.

[Cliff] good night.take care. Good night.

I was very afraid when jo walked out that door.

[Jo] leaving this family right now

Doesn't exactly feel comfortable

Because I know that there's still so much more work to do.

And I don't know if kristin's really up for this challenge.

Coming up on...

Jo returns to find a family in turmoil.

Do you think your daughter cares about her boys?

Kristin cares about kristin first.

And a stunning revelation makes jo's jaw drop.

When "supernanny" returns.

And now...

What's the best way

To teach your family healthy eating habits?

"A," let your kids eat what their friends are eating

And create their own good habits,

"B," create consistent meals that are well-balanced,

Or "c," throw away all foods that are high in calories?

Find out the answer when we return.

And now...

What's the best way

To teach your family healthy eating habits?

"A," let your kids eat what their friends are eating

And create their own good habits,

"B," create consistent meals that are well-balanced,

Or "c," throw away all foods that are high in calories?

The answer is b.

Creating consistent meal times allows you to teach by example

The importance of good eating habits.

Foods that are rich in vitamins and well-balanced

Are healthy for us in every way.

So remember, don't forget the importance

Of healthy conversation

Whilst around that mealtime table, too.

Come on. Let's get together.

♪♪♪

I've been away for quite a while,

And I must say, I'm deeply concerned

Whether this family have even accomplished anything

Whilst I've been gone.

How are we?good.

In good health?good, yes. Yes. Thank you.

Kristin?

Okay.

I hadn't even started, and I could feel

That something was seriously off here.

All right, so let's take a first look at our clip here.

Communication.

[Kristin] it's got a big nasty spot on it, so I didn't...

Okay, so what are you doing? Are you throwing it away?

It was clean. You could have just folded it up

And put it in your closet upstairs.

I know. I was gonna put it away

And set it up on the counter.[Screams]

Jaydon! Mom, I don't need you

To repeat it every five minutes. I understand.

Okay, but I feel like I'm still on.

[Kristin] did you record over my--my thing?

I don't think so.

You did. You recorded over it. [Bleep] clifford.

Okay.you should have frickin' checked.

Where's the breakdown in the communication?

It's mostly me and my mom.

That's where we have the problems.

[Voice breaks] kristin basically just doesn't want

To hear it from us.the lack of respect-- where does it come from?

Because i-i-i've gotta be honest with you,

To watch you sit and speak to your parents like that

Appalls me.

I'm resentful for... Everything that goes on here.

You know, I just want to get out.

And--and yourself?i'm pretty angry.

Right. Okay.i'm pretty angry with kristin.

Right.

Um, she hasn't stepped up

And--and done the things

That you had put in place for us.

But you--you obviously don't feel

Like that has been the case. Okay.

If the kids aren't being taken care of, then who's to do it?

But what would make you think

That they're not being taken care of?

I can see it.well, mom gets up and fixes their breakfast,

Does their homework % of the time.

No, she doesn't. No, she doesn't.

[Patricia] who sat down here...right. Okay.

I'm here to listen to all of your points of view.

But listening to you has allowed me

To see exactly where we're at

With regards to that communication.

And obviously we've not made any progress.

All right, so let's take a good look at mom and the boys.

[Jordon speaks indistinctly]

I'm trying a crossword puzzle.

You just fill in the words.

[Speaks indistinctly]

Mommy, can you come hit with us?

What do you me-- what do you mean?

Hit the ball with us. Swing!

You swing and I'll watch.

Hmm.

[Gasps]

[Patricia] okay, guys. Dinner's here.[Jordon] setting up.

You can finish after dinner.

We're gonna wash our hands. Let's go.

Well, grandma cares. Let's go.

Come on.

Do you think that your daughter cares about her boys?

I think that kristin cares about kristin first.

Any comments, cliff?

I think she loves her kids,

But I don't think they come first.

Right. Okay.

Thank you for your honesty.

We're talking about the truth,

And it's hitting raw nerves and feelings.

But we've-- but we've been here already

And time has gone on, and we're still back in the same place,

Which shows me that there are some things

That certainly haven't been learned.

And that's why, as human beings, you're all feeling very raw

And disrespected and angry and hurt

And a lot of pain.

There's hope in where this could move forward,

But you gotta be able to look at yourselves first.

You gotta be accountable.

You gotta be responsible for those actions.

Let's move on to the next one here.

Keep or sell?sell.

Keep or sell?sell.

Do you want to keep or sell this?sell.

Jaydon, you want to keep this or sell this?[Jaydon] keep.

Remember, the more money that you get

The more toys you can get.

Do you want to sell it? Jaydon, keep or sell?

[Whispers] sell.thank you.

All right, so "keep or sell? Keep or sell?" What's going on?

Just going through all the toys,

What ones they want to keep, for the garage sale.

All right, and the reason why we're having a garage sale?'Cause we might be moving.

All right. What, all of you?no. Just me and the kids.

And suddenly it became very clear to me

What the dark cloud was that was hanging over the room.

So you're mov-- so where are you going to?we might move to colorado.

Okay. And the "might"-- is that a slim chance

Or you feeling good about that or...

Well, my boyfriend's there working right now.all right. Okay.

So for yourself, you're gonna move in with him?yeah.

All right. So how you guys feeling about that?

I want to see her get out on her own

And do the things that she...

Is capable of doing.

A little reluctant about moving so far away.

If she runs into a problem or things aren't as--

You know, we're not close by.

The fact that I now know that mom's leaving with the kids--

It means that I've got to think about pat and kristin

And where the relationship is right now.

I'd like to work on life, beyond kristin leaving here,

This afternoon.

Do you all still welcome that?

Yes.

Yeah?

I look forward to seeing you this afternoon.

Coming up on...

Jo makes one final attempt to heal the wounds

Between kristin and her mom.angry is what I'm feeling right now.

Can she get them to see eye to eye?

[Crying] the things that she says, it's hurts me.

When "supernanny" returns.

I'd left mom and grandma to work on their relationship

So that they could both take care of these boys,

And now kristin has decided that she is going to move to colorado

And obviously, take the boys with her.

The emotions between mom and pat

Are very, very raw.

And I really do believe that they need to talk more

About their feelings,

And so I'm gonna have them sit back-to-back first

Until they can have a decent conversation.

If we was to cut through all the hostility,

What's the primary thing

That you are angry with your mom about, kristin?

Tell me why you're upset right now.

Stay with me. Tell me why you're upset.

[Sniffles and cries] for the things that she says.

How do they make you feel?

It hurts me.

Okay.

Pat, how do you feel right now with how kristin's feeling?

Angry, I guess, is what I'm feeling right now.

Slowly but surely,

As mom and grandma started to talk more,

They started to open up more.

What did you expect from your mom that she let you down with?

I don't think that she let me be a mom.

What did you do to add fuel to that situation?

I stepped back and--and didn't do as much as I should have.

Mm-hmm.

And the reasons why you chose not to do that?

Being lazy.

I'm not a perfect mom.

I'm not a perfect person.

But, you know, I have been working on it,

And I have been trying.

So, pat, what do you feel you did

That added fuel to the fire?

I jumped in and took over.

If she didn't take care of the kids, I did.

If she didn't get 'em ready in the morning, I did.

I feel as though I need to control everything.

Okay.that's a huge mistake. That's a huge...

Mm-hmm.

I had to take a real long look at myself

And say,

"Yeah, I do have this need to control."

It's something I need to work on.

Is there hope for the pair of you?

I hope so.

Hmm?

Yeah.

How do you think your mood will start to heal

Your relationship with your mom?

I think that things will change and be better

And a new start.

I'll be able to take care of my kids and...

She can just be the grandma.

These two are finally making progress,

So what I want to do now is give them an exercise

So that they can maintain that communication.

I'd like to give you these books.

It's a weekly planner, yeah?

What I'm really hoping is that the pair of you

Will take one of these books each

And before you leave,

That you will jot down times,

And consistently stick to them,

Where literally you guys can correspond

Via web chat or on the phone.

Is that something that you both feel

That you could bring together and do?

Yeah.i feel I can.

I'm looking forward to setting up that schedule

And the web chat.

I am definitely going to use the planner.

I like the way we are right now.

We're a lot closer than where we were half an hour ago.

I'm sure that once we move...

Me and my mom are close,

So I'm sure that, you know, I want her to come up there

And see the house.

Can you get it to work?

Hmm?you kind of busted it all up.

[Jo] kristin is moving with the boys to colorado

With all the tools that she's been taught.

And if she uses them correctly,

Then she'll make fabulous progress,

And that change will mature her in a way

That will allow her to take responsibility

And really connect with her sons.

I'm gonna leave. All right?thank you.

You're welcome. Get some traveling going, all right?

This, uh, experience with jo

Has, uh, made us stronger.

We still have a long ways to go,

But it has pointed us in the right direction.

Colorado.

I think jo's methods are good.

I'm glad that we got to meet her and get to know her

And that she was willing to come and help our family.

Hope to hear from you all soon. Take care.

Bye-bye.

If kristin and her parents keep up their communication,

Then ultimately, what they will do is start to heal those wounds

That have kept them apart.

And if they keep moving forward,

It means it's gonna benefit the whole family,

And that would be a good thing.