And for the first time ever,
It's the kids who are calling for jo's help.
Supernanny, please come help us.
Two teenage girls who have been left
To raise their three little brothers,
Clean the house and homeschool themselves
While their parents are gone all day.
With their days and nights
Packed with chores and babysitting,
They're failing out of school
And pushed to the brink of exhaustion. Whoa. Whoa.
Despite everything,
These parents don't want to change their ways.
Mom's getting fed up with all this... Supernanny stuff.
Can jo keep it together?
This isso sad.
Like nothing you've seen before,
The most emotional "supernanny" ever.
[Voice breaks] I can't even talk.
♪♪♪
♪ Be good, be good
♪ Be good, be good, be good ♪
♪ Be good, be good, be good ♪
♪ Be good, be good, be good ♪ johnny
♪ Be good, be good, be good ♪
♪ Be good, be good, be good ♪
♪ Be good, be good, be good ♪
♪ Be good, be good, be good ♪ johnny
♪ Johnny
Well, another week, another family.
Let's take a look and see what we've got this time.
Hi, we're the chapman family. I'm brittany. I'm moriah.
Well, this is a first--
Teenagers calling me in for help.
Must be pretty bad.
We're sisters, and we have three brothers.
Ethan is , cole is and quinn is .
I caught it!
[Brittany] my mom's name is sara...
You should be able to get ahold of me.
I'll just be at the studio, working on stuff. And my dad's name is glenn.
[Glenn] hey, moriah. Our house is pretty crazy.
Me and moriah are both homeschooled.
We go to classes that we have online,
Where we can talk to the teacher.
We kinda have to teach ourselves. [Brittany] bye.
See you later. My parents work full-time jobs.
My dad works as a customer service sales rep,
And my mom's a photographer. She has her own business
That she just started. And turn just a little bit more this way.
We've gotten so much stuff piled on top of us.
We have to do school and keep the kids... [Boy cries]
And clean the house.
It's crazy.
Pretty much, me and moriah feel like we're parents to them.
[Cries]stop.
And it's been really hard. It's too much for these girls.
Our grades aren't the best right now.
Look, britt. Look, britt. Look, britt.
We've fallen further and further behind.
I'm failing pretty much a lot of my classes.
[Screams]
Quinn.
There's no schoolwork being done here.
I don't think my dad understands us at all.
Where's the cheeseburger?
At the table? He's just a very negative person to us.
We want my dad to understand and know what actually goes on
And how hard it is for us. My mom doesn't really pay attention
To the whole family that much.
The business is more important.
We can't.
We feel really jailed up in this house.
Um... [Boy speaks indistinctly]
We can't do anything today.
So when do these girls get a chance to be teenagers?
[Crying]
Me and moriah are both giving up on school
And giving up on a lot of stuff,
And we don't want to be like that.
We just want us to be a happier family
And want to be normal kids.
Supernanny, please come help us.
Our family needs it a lot.
This is just sad.
Girls, I'm on my way.
Just hold on in there.
Hello.hello.
Pleased to meet you. I'm jo. I'm sara.
Hi. Come on in.
[Sara] when jo first walked in our house,
I felt excited but also somewhat intimidated.
My biggest fear is that she will misinterpret our intentions
For having the girls helping out with the kids
And doing the things that they do. Pleased to meet you.
I'm brittany. When jo first came,
We were like, "oh, my gosh. She's actually here."
So lots of stuff to sort out.
What I am gonna do today, though, is watch your day.
Just do what you would normally do if I wasn't here, okay?
[Sara] okay.
You know, it was important for me
Because the girls had called me in,
To really get true representation
Of how this family operated.
And there was brittany and moriah
Taking care of the house
And making sure breakfast was ready.
I noticed on a wall in the kitchen,
There was a board that had loads of chores on them.
And I saw the girls' names attached to that,
And it seems like they do everything.
So, glenn, how much work do the girls get done
While you're at work? I think they should get done more than they do.
There's a lot of tension
Between me and the two of them on that scale right there. Yeah?
You know, if they want to go do something with their friends,
It's--it-- probably just because
It's the way my parents dealt with me.
"Are you chores done? Great." You know,
But if my stuff wasn't done, it was like, "why are you asking?"
No, but you have good relationships with your parents? Mm, no, not really.
Kind of estranged from my own family.
You're estranged from your own family.
Yeah, my mom was controlling
To the nth, nth, nth, nth, nth degree.
Well, I have to question whether
Glenn's just stopped to think about that situation
And how he's carrying on that same pattern
Throughout his own family.
Who wants juice? Did you wash your hands?
Yeah.yeah.
I'm leaving.
Within an hour and a half of me being in the house,
Mom told the girls that she was going off to work.
So you'll be gone right until about : at work?yep.
Okay.
See you later. Bye.
Have fun.
Within minutes, glenn left to go off to work.
Take care.
Okay.
That--that, to me, was just crazy.
These parents was going off to work
And leaving their year old and year old... [Boy] whee!
To take care of three busy boys
Whilst expecting them to do schoolwork online.
Oh, you're off to work? Off to work.
[Crying]
[Jo] as glenn left to go off to work,
Quinn just had a meltdown. This is pretty normal.
There's something quite sad about that,
When he feels it's quite normal,
That's what his girls should do--look after his sons.
[Quinn continues crying]
This is just absurd, this really is.
Thisreally is.
[Brittany speaks indistinctly]
So, brittany, what's happening now?
You're trying to get the little one down for a sleep? Nap time.
Right, and the older ones?
[Brittany] they're just having quiet time.
[Quinn continues crying]
Stop.
Ow! Don't bite me.
You know, right now I can hear
Quinn screaming at the top of his lungs,
And it's stressful for these older girls
Because they really don't know what to do,
And they shouldn't know what to do. You know, they're kids.
This isn't saturday or sunday. It's not a summer break.
It's tuesday, and these girls are not at school
Because they're acting as these kids' parents.
[Crying]
Quinn's temper tantrum has spiraled out of control now.
Not gonna lay down!
[Quinn continues crying]
[Lowered voice] this is crazy, isn't it?
There we are, watching these teenage girls
Trying to figure out really what they should do.
Should this be their concern?
Coming up, jo's emotions get the best of her.
[Voice breaks] I can't even talk.
And later, the stress takes its toll.
It's brittany. It's... Call --.
♪♪♪
♪ Be good, be good
Okay.
These girls are just trying to do the best they can every day
In looking after the boys
And trying to get their work done.
You wanna cut it? You gotta push down really hard.
I mean, their grades have been really bad.
You better sit down.
I am."I am?"
[Brittany] quinn.
There's no real way that brittany can do her schoolwork.
She's overlooking her laptop constantly,
To make sure that the kids--
They're being taken care of.
Make me another sandwich.
How are these girls supposed to study?
It's kinda like mom
Taking the younger ones to work with her.
With them running around,
Well, she's not gonna be able to get any work done, is she?
School is a mandatory foundation for these girls' future,
And these parents are being selfish.
What is it that you do day in and day out
And you're like, "I'm fed up with this"?
Watching 'em /, not being able to go places.
I'm sick of cleaning and cooking and being a mom.
If you turned around and said to me,
"Jo, I just want to be a teenager,"
Okay, what would that represent for you? Having a life.
Here, you.
My word, I don't remember the last time
That I was hugged so hard.
I want to hear what's going on right now, right in here.
The quiet girl that I'm actually looking at now is--is not you?
I'm actually very loud and annoying. [Chuckles]
Where is there room for you in--
To have a relationship with your dad? I've kind of given up trying,
'Cause I don't see that he respects us.
Everything that we do is...
Never good for him.
I don't know.
[Sniffles]
These girls look after these boys
And don't have an outlet.
An adult would eventually break down
If they did not take care of themselves.
So why do these parents feel
That their teenage daughters wouldn't?
There were certain stages throughout the day
That the older girls would just sit on the sofa,
At a complete loss of really not knowing
What to do with the boys.
[Cries]
A lot of the mood swings that we see
Comes from them not having structure for them.
[Crying]
Ow. Stop kicking me. It hurts.
[Brittany] stop.
[Continues crying]
What's it--what--what is it that you feel most frustrated about
When this happens?
That he--that I can't get him to stop crying.
That you can'’t control it.
Okay...
You can just sit down. Come here, cole.
Well, it just seems like they're never off duty.
This is...
[Vacuum whirring]
[Moriah] quinn.
Are you girls literally trying
To get all the chores done before she gets back?
Yeah.
So if the things are not done,
What's dad like when he gets home?crabby.
I just feel it's incredibly sad and irresponsible
That these parents have not even just stopped to think
How much they're putting on their daughters.
Uh, sara had told brittany
That she was going to be home by :.
[Boy grunts]
Are you girls tired? Yeah. Yeah.
[Brittany] I think you're hungry.
What will the kids have for dinner tonight? Anything?
My mom said that she's gonna bring home subs.
What time is that? [Speaks indistinctly] [quinn babbles]
Do you wanna, um, give your mom a call
And find out when she is gonna come back?
There was brittany, the teenager,
Calling her mom to see where she was,
And it's like what parents do with their teenagers.
"It's :. Where are you?
You're meant to be home," you know?
She's not picking up her personal phone.
So you're now ringing the studio phone? [Phone ringing]
I would expect any mother, working or not,
To have their phone on,
Especially under those circumstances.
[Mouths words]
Brittany's only done eight hours with the kids,
So what's another hour?
It's not going to hurt, is it?
See who it is. No.
Mama's home.
Mommy.
[Sara] hey, buddy. Hi, mom!
[Sara] hey! Here. [Boy] hey, mom.
Here. [Speaks indistinctly]
Hi. How was your day?
A little busy... [Laughs] as usual, so...
When mom came home,
She explained it's not always like this--
Half of the week it is and half of the week it's not.
Well, quite frankly, half the week's too much for me
If you're having to give your kids fast food.
So who's tidying this up?
Me and brittany.
And these girls are left here to clear up everything.
There isn't a bedtime routine in this house.
There was musical beds.
See, nobody's getting a good night's sleep.
It's manic, it really is.
[Quinn crying]
Quinn just had a meltdown.
He started crying and he couldn't stop.
[Crying continues]
[Sara] no.
[Jo] so what's happened?
I just set him on the bed.
That--that, to me, was justcrazy.
Where cole's trying to sleep,
And brittany's trying to get cole down to sleep.mm-hmm.
And now you've just gone and put... Yep.
Baby in the bedroom.
[Crying]
You need to stop.
[Continues crying]
You're feeling sick?
Just dizzy.
Hot?
I'm okay now. Just wave--sudden wave of...
[Jo] "no, no, no. I'm fine. I'm fine," and I'm looking
And I'm thinking, no, you're not fine.
You look pale, and you're dizzy.
I'm okay, really. But you're not. You know you're not.
And where was mom?
Sitting down on the sofa in the sitting room.
So whose turn is it now? 'Cause you've walked away.
Whose turn is it? I don't know. I toss up my hands and throw in the towel,
'Cause I just don't know what to do to get 'em all to just...
You know, that's-- that's how it is every night.
You just get to the point where it's like, I can't deal anymore.
I don't know. I give up. I throw in a white towel. I'm done.
So--so--and so who--who deals with the kids now then?
Who deals with the kids if you're done,
Let's quit, towel in-- who deals with the kids? Brittany and moriah.
Oh, I forgot... The girls.
Brittany's in there right now.
So it's brittany's who's gonna move. All right. Okay.
Let's go and see that then.
They seem so sad.
This isso sad.
[Voice breaks] I can't even talk.
[Normal voice] I've seen a lot today in observation,
Enough that I'm ready to--to just leave
And come in tomorrow
And really address
Some serious issues with mom and dad.
There's a lot to be said tomorrow, and quite frankly,
I don't think
It's gonna be a pretty picture tomorrow either.
We need to cut to the chase.
My observation yesterday
Was heartbreaking.
There have been spirits here that have been broken
And a smell, not just of desperation,
But of fear.
Sara,
You have a year old
And a year old,
And they are left to raise three younger boys.
Some would call that selfish.
When I started my own business,
It was with the intent of just having more flexibility
Than working for someone else...
[Sniffs] and a way to bring in
Some additional income into the family.
And it just--it exploded.
But you don't even juggle effectively
To be able to allow yourself
To go to workand take on
Your moral responsibilities as a mother,
In raising your children.
You're telling me things that I know.
It's more... How do I fix 'em?
My concern is whether you want to,
Because at the end of the day,
It was your daughters that called me.
'Cause it certainly didn't come from the pair of you.
And your daughters-- crying out for help
Because...
The people theyshould be able to come to,
They felt they couldn't.
I want to talk about schoolwork.
These young girls
Can't do the work that they need to do
And focus and pull those grades,
When they're looking after three young kids.
It's not happening. All it does is shatter their self-esteem.
You've no idea what these girls have to deal with
During the day, and they're trying to do their work.
Which brings me onto the schedule.
Where-- where is the schedule?
There is none. What do your boys do all day?
How are we stimulating
And enhancing their imagination,
Their creativity?
I'm not here during the day. I'm working. I'm gone.
I don't know what I'm supposed to do while I'm gone.
So does that--so--so does that your responsibility away
Of what you should be doing as a father?
What chaos bedtime is.
I mean, yesterday, sara,
You said to me, "that's it. I'm throwing the towel in. I quit."
Quitting is to give up. You can't--you can't give up.
I believe I said that
When my year old was having a meltdown.
Correct, and who took care of that?
[Clears throat] brittany.
Doesn't that say something, sara?
May I ask you, what kind of relationship
You have right now with your daughters?
What kind of relationship do you think you have with them?
Not as good as it used to be.
I mean, where do you think you're gonna be
In the next five years with your daughters?
I couldn't tell you.
I can. You're gonna be nowhere, glenn.
A father is the first role model
That a young girl has of the opposite sex.
It's such an important relationship.
Your daughters have low self-esteem
Because they're not given
The love and the attentiveness that they deserve.
You expect too much.
You're nodding.
'Cause you're % right. Tell your husband.
They can't ever voice their opinion.
They can't ever say, "I don't agree with you, dad, on this."
It's not okay for them to say that at all,ever,
And that's not fair. That's not fair to them at all.
I just want to have a household
Where everybody respects each other. You will not get respect
Fromanyone in this house unless you give respect,
And you're breaking spirits, glenn.
You're snapping backbones here, mate.
Is that the kind of father that you really want to be?
Obviously not.
If you really don't shape up,
You are going to lose everything.
Now if you wanna hold on to what you have,
You need to change.
Your girls rung me
To come in and help their family.
Everything I've seen in your house can be changed.
So I smelled fear, and I smelled desperation,
But it doesn't mean I can't smell hope here.
So are we gonna go for this? Huh?
Are we gonna turn around and say,
"Yes, we deserve to change things around"?
Huh?
So let's do it, and let's get cracking soon as...
Okay. Thank you.
Coming up, jo forces the family to communicate,
But the pressure proves all too much for brittany. Wh--whoa. Whoa. Britt.
♪ Be good, be good
♪♪♪
This family needs somebody
To tell them what they need to do to change,
But the first thing, for me, that was important
Was for glenn to prove to these girls
That they could start to trust him.
Dad, let's have a quick word.
I-i think it's important for you as a father,
Just to be able to sit down with the girls
And just clear the air, be the role model as a father.
These girls need a hug from their dad.
I just wanted to talk to you guys, just us.
There's been a lot of poor choices
And poor actions on my part.
Uncool.
And I'm-- I'm sorry for that.
If we're gonna do this thing,
We need to close the doors on that part,
And this needs to be... [Makes whooshing noise]
Clean slate moving forward.
Agreed? Agreed.
Truce? Moriah, what are some of your concerns?
[Jo] they were very reluctant at first.
Moriah hesitated many times
And looked at brittany for reassurance
That it would be okay to do so.
I'm not gonna be upset about anything.
I want to move forward.
You should trust us more.
Like when we're--if we're cleaning something
Or doing something, don't tell us how we should do it.
So in two quick words, just back off.
Yeah.
Okay.
[Brittany laughs]
So as a young female, what do you need from your dad?
Encouragement and more time spent together.
[Jo] what do you need from dad, brittany?
Well, I don't feel like you and I are close anymore.
I don't feel like I can talk to you if I have a problem.
If I need help with something,
I don't feel I can come to you with it.
I think for the first time, glenn realized
As he looked into his daughters' faces that they were hurt.
That hurts to hear that.
[Brittany sniffles]
And I promise that I am gonna
Do everything I can to change that.
[Sniffles]
You guys know that I love you more than anything?
That's all you need to know.
Now that dad and the girls have cleared some air,
It's important to establish a routine
To take the pressure off the girls,
So mom can have the responsibility
In raising her boys.
What I have here is the family routine.
All it's going to do is solidify the family unit.
At :, I've put here "girls' school."
So the girls get their four hours of teaching.
The boys need to be looked after. Mm-hmm.
So who's gonna do that?
Mom? [Chuckles]
[Jo] sara, at first, was rather hesitant.
You could see she was quite scared of the fact
That she'd have to be looking after her boys
All on her own, and what would she do by herself?
How would she manage? From : onwards in the afternoon,
That's when you get to go and do your projects,
Whatever it is, your assignment for that afternoon with regards
To photography. What happens between : and
Who takes care of the three younger boys?
Are you asking me what it has been, or what it should be? No, what it should be.
Like, what are you gonna do about it now?
The odds are the girls babysit, which is what's been going on.
Yeah?the other options are hire someone.
Can you do that?
I'm sure we can.
Gle--glenn's shaking his head. He's like, "yeah."
We're gonna have to do that.
That's--that's gonna be our only option.
Okay, that's why I like to hear. Shake my hand.
Glenn stood firm and said, "we need to get a babysitter
Whilst you're at work,"
And I was really happy that he stepped up and said that.
For me, that was a really good sign. So--
I would like to, uh, put a slot in here
For just brittany and moriah time.
Okay, "dad with the girls."
This is your framework for your family.
Bingo. Good job.
All right. See? You're there. Good job. Ay!
So after going through the routine
With both mom and dad,
I then took the girls to the routine
And explained exactly what was going to happen.
So there's enough opportunity here for you girls
To go out and do your own thing as well,
Meet up with your friends-- be teenagers! [Chuckles]
My god, it's the first time I've seen you girls smile.
I loved it. I love the routine. When does it start? [Laughs]
Next I wanted to show the family exactly how overloaded
These girls are with their chores.
"Dishwasher"?
Me.
"Breakfast"? Me.
Okay, "laundry." Mom.
"Fold clothes."
Brittany and me. That's everyone.
Oh... Yeah. [Clears throat] everyone.
It's brittany. Yeah? All right. Let's go.
Mom and dad have a notable disagreement on that one,
But that's okay.
I don't think they have good communication with their father.
They are in fear of his reaction.
You don't agree? You fold the clothes though, right?
Yeah.
I will stand up to my parents,
And brittany is more afraid to stand up to my parents.
Give me your argument.
Why do you feel you fold the clothes more?
'Cause I have been doing it more lately.
[Glenn] what's lately,
The very last time laundry was done?
No.
[Moriah] she does it all the time when you guys are gone.
[Moriah] it was not-- [brittany] oh, boy. Yeah.
[Jo] just as I was going over the chores,
I saw that brittany looked a little pale,
A little faint.
♪♪♪
[Sara] whoa. Whoa. Whoa.
Brittany? Call --.
She just passed out.
Coming up...
"Okay, what's going on? Is she okay?"
♪ Be good, be good
[Sara] whoa. Whoa. Whoa. Brittany?
[Jo] one minute, I was staring at brittany.
The next minute she'd keeled over.
Britt?
Call --.
The body can only take so much before it breaks.
And really, brittany has taken on an awful amount.
She just passed out.
So mom called the doctor, put brittany in the car
And took her there straightaway.
If this isn't enough to really turn around glenn and sara,
Then I don't know whatis going to be enough.
♪♪♪
Come on. You got the ball?
She fainted because she was just under a lot of stress.
And she hasn't been sleeping good.
She was not eating, really,
Being yelled at by my mom and my dad, too.
That all adds up.
So you should go up and rest, really.
As soon as I came home from the doctor,
Jo had me go upstairs and get some more rest.
I think I'm stressed just from daily life at my house.
[Jo] brittany took a rest,
And I continued to teach the family.
[Sara] brittany and moriah
Currently are in an online charter school.
They are actually attending a public school
Via the internet.
However, they're not doing well with school.
These girls need time in a place that creates an atmosphere
For them to feel enthusiastic to work.
[Jo] here we go, then.
[Moriah gasps] sweet.
[Both laugh]
When jo showed me and moriah the school zone,
I was surprised that we actually have a place to work now.
This is gonna be your special area, all right?
Your school zone, so that you can come up here,
Away from downstairs, and just get your work done.
Before the school zone, me and moriah would
Work downstairs, where there's distractions.
The younger ones are not gonna be allowed up here.
This is your time, so this whole area will be cut off.
Got your dictionaries and your books up here.
We placed some snacks over here. There's some water and stuff.
The more you can focus
And the more you can concentrate,
We can then start getting on the track
Of getting those grades up. I think my gradesare gonna go up now that I have a place
To actually do my homework, somewhere it's quiet.
Bye!
Before I go, it's time to resolve,
Once and for all, who does what.
So let's start again. "Clean mom and dad's room"?
Mom and dad.
"Dress boys." Dad.
It's far easier to say, okay, who's gonna take care
Of this, and who's gonna take care of that? [Jo] "laundry"?
Me. I'll do it. "Put boys to bed." [Laughs] it looks like it's over to you.
[Laughs]
"Clean the boys' bedroom"? We'll do that.
Yeah? "Vacuum." I can do that.
"Breakfast." Oh, we know who does that.
[Moriah chuckles] give dad five.
"Off the boys." Mom. It's bedtime.
And "empty trash." That's mine.
Okay, so...
Whoop!i think my, uh, daughters were doing little
High fives behind our backs, 'cause now you look
At that chart, and it's, like, "mom and dad! Girls."
[Jo] with the techniques in place,
It's time for me to leave for a few days
To see exactly how they get on alone.
[Jo] so take responsibility for it
And make a difference for your family,
Because you're worth it.
Keep it together, all of you.
I'll see you when I get back. Take care. Good night.
If they can put in the commitment, the effort
And really stick and have faith,
There's no reason why they cannot achieve
With or without me there.
[Brittany sniffles] so you guys'll miss jo?
She's gonna be back. I know.
[All laugh]
Coming up...
You don't need to disrespect me like that, britt.
Will mom and dad reallyfollow the new routine?
This is not a free pass for them to just walk all over us.
She doesn't want to accept the schedule.mm.
They're just putting on an act for the cameras.
♪♪♪
♪ Be good, be good
♪♪♪
It's time to see if this family stuck to the routine
Or whether they went back to their old ways.
Take a look.
When jo returned, I was a little bit fearful,
And yet, in a good way.
Are we anxious?
[Chuckles] a little.
We're having flashbacks
From the last conversation we had at the table. Oh. Right, okay.
[Glenn] come o.
You want to go over to the middle school?
Sure.[Coughs] we'll burn some rubber in the parking lot.
[Chuckles] okay, before we go anywhere,
I want to know that you know what--what the controls are.
So you tell me, what-- what are the pedals for?
This one's for gas. This one's for brake.
What's that one over there?
Emergency brake.
When do you use that?
In emergencies. [Laughs]
[Laughs] okay.
We're good.
Okay.
[Brittany] ooh.
[Glenn] when you feel like you're hitting
About a -degree angle,
Which you're comin' up on it pretty quick here...
[Coughs] that... That's--that's really, really good.
Good job. All right.
Loving that.
Really clear communication.
I love your tone of voice,
The nice praise there as well.
This is really good, glenn.
Seriously, this is just like--
This is what every teenager wants to be doing.
Okay.
Oh, my god.
That's disgusting.
What? Can I just go for a quick walk?
I... My--my-- there's still..
'Cause every time I do, it just-- sweep.
There's stuff all over the floor.
Right, but I did it before, and it--and it got messy again.
So we should just not do it more than once a day,
Or what? I was gonna say, wait till a little bit later,
'Cause it's just gonna get messy and...
In there?
You don't need to disrespect me like that, britt.
[Door opens] whatever.
Do you see what's going on here?
The floors were really bad at that point,
And they needed to be done, so, um, just, you know,
Do the one thing that I'm asking you to do.
Take your five minutes, and then go for your walk.
Okay, but that wasn't conveyed, was it? Mm-hmm.
That's the point here.
We don't have that many chores anymore.
Dad says it's not gonna stay that way after... Jo leaves.
Neither is the schedul.
He said that to me today.
So it was fun while it lasted.
Mom's getting fed up with all this... Supernanny stuff.
She doesn't want to accept the schedule.
Can't change mom and dad. When the cameras aren't here,
And when the microphones aren't on...
You're right. It's all just gonna go back to... Crappy-ville.
Unless we stop it.
How are we gonna stop it?
Um..
They're just putting on an act for the cameras.
And that's really how they feel.
And the only way that they are going to see that
That's not going to be the same is by proving that.
This is not a free pass for them to just walk all over us either.
You know, to be honest with you,
I don't know that these parents are willing
To try the techniques that I've taught them.
But I want to make sure that these girls
Are able to voice their concerns when I've left.
My main priority today is going to be building trust
And good communication.
So are we ready for some more work? Absolutely.
Yeah? Okay, so let's get crackin'.
Brilliant.
Coming up...
Sara, you're on first.
Can jo help this family bridge the gap?
You guys have all gotta talk! Or are they too far gone?
You're breaking the link, mom.
♪♪♪
♪ Be good, be good
So who is up for going out this afternoon
And having some family fun?
More work needed to be done
With regards to the teenagers and their parents.
And you're getting in. Seat belts on.
I wanted to build on their communication skills.
We're gonna go over here. The nice thing is that we were able to take the younger ones,
And they played around in the woods... Whoo!
And I was able to present an outdoor activity
For this family to do that became challenging,
But fun as well.
[Jo] communication lines.
We're physically going to walk these lines,
All four of you holding hands,
And all you have are these ropes
And this wire.
The rest has gotta come from up here.
This challenge is going to strengthen
Your communication as a family.
Okay?
I could see the hesitation in their eyes,
But I really wanted to bring home the essence of teamwork
During this obstacle.
Whoo! [Laughs]
Brittany, talk. Talk! You guys have all gotta talk.
[Brittany] mom, you're going too far.
[Sara] okay. All right, we're stuck.
[Laughs] what's your strategy?
[Sara] I'm starting to fall. Right. So--
I want to make sure I can get to the other rope. More communication.
Brittany's gonna have to brace you.
You gotta stiffen up a little bit, though,
So I've got something to lean on.
The more that they can feel open and free to communicate
And express themselves... [Jo] can't you do that, brittany?
Yes! [Jo] the more it's meant to bring them closer together
As a family in finding resolution
To the issues as they arise.
Here we go. Good job, britt.
This it? Are we at the end?yep.
Imagine that. It was a good measure, really, of how far they had come
With regards to their communication.
Well done.
There's definitely work still to do there,
But the fact that they were all willing to really listen
And communicate with one another is a step forward.
And dad listened to what I had to say,
And you trusted that I knew what I was doing. She did a good job.
Our parents listening to us doesn't happen that often.
It was pretty cool. [Jo laughs]
You were awesome out there.
[Jo] with all the turmoil going on in the house,
The younger boys have really been left out of the picture,
So I wanted to do something with them and mom before I left.
So, boys, you're going off to bed now, aren't you?
So once you've read the stories, you tuck 'em all into bed,
And then, "night, night," lights off,
And walk out of the room.
The first time the children come out,
We say, "it's bedtime, darling."
The second time they come out, you say nothing.
Remember, it's about just going in,
Guiding them back into their beds
And then coming back out again. "You must not play. You must not play in the store."
[Jo, softly] absolutely wonderful.
This time has been created for mom
To just cozy in with her boys
And send her kids off to sleep feeling snug.
It's time for night-night time, okay? Let's climb into bed.
This family do have the tools in place
To make a positive change.
So with me now leaving, I just hope they continue. So how we all feeling?
[Chuckles]
Oh, we're feeling sad. I know you're sad
That I'm leaving, but truthfully,
How you feeling about everything? Okay.
You think we've made headway here?
Yes.
Before jo got here, I think my relationship with my dad
Was close to calling it quits.
Same with moriah. But now part of me
Really believes that things are changing.
Time for me to go.
[Voice cracking] I just feel like there's hope
For something that all of us have wanted for so long.
[Sniffles]
[Whispers] thank you.
[Whispers] you're welcome.
It's been a tough process,
Not one that I liked all the way through it,
But, you know, you do what you gotta do
To make things right for your family.
[Normal voice] take care.
Give your dad a chance, hmm?
He's trying. Okay?
Hey.
[Crying] you look after yourself, all right?
Mm-hmm. I didn't want jo to leave.
She's been such an influence on my life.
I look up to her. I think of her as a hero.
She saved our family.
I'm gonna miss her.
Bye!
[Crying]
Glad I was able to offer my experience
And help with this family.
I've definitely switched a lightbulb on.
If you've got two parents who are willing to step up
Their responsibilities, then they are going to make
A drastic impact on their children.
♪♪♪
[Sara] walk slow. Wait for mom. Yeah.
I'm very proud of my family, of all the changes
And everything that they've went through.
Now we do get to do more stuff as a family.
You gotta walk slow if you're gonna look for bugs.
[Glenn] to be able to just get out
And all be relaxed together has got a big, high coolness factor.
Okay, you guys just be yourselves. Cheese!
I feel like I can be a regular teenager now. Bam!
I'm really hoping that it does stay that way.
Ay-yi-yi-yi-yi! [Laughing]
What? What are you saying? Me and my family all talk now.
We know how to communicate without fighting.
You know, "pick it up,
Or I'm pickin' up the phone, and I'm calling jo." [Laughs]
Thank you, jo jo!
[Both] thank you, jo jo.
♪♪♪
Okay, how fast are you gonna go this time?
.
. Come on.
I canrun miles per hour. We're gonna do more than .
. [Chuckles] I don't want to go fast.
Why not? I just don't want to crash anything.
You tell me which way we're going, 'cause I don't know. You're drivin'.
No, I'm not. No? I'm not gonna be a backseat driver.
You're drivin'. You've got the controls.
That means you're drivin'. Okay.
So...
Uh, whoops. What'd you just miss just now?