04x14 - Citarella Family

[bunniefuu]

Tonight on "supernanny"... [Blows raspberry]

Jo travels to new jersey to meet the citarellas. [Doorbell rings]

We're in big trouble.

Dad's a cop who can't discipline his own kids... [Siren wails]

[Cries]you're not getting it until you sit down.

[Slaps hand]don't hit me.

And mom is so clueless, that jo loses her patience

Like never before. You are lazy.

I don't believe that.do not play with me an attitude of not knowing anything.

Jo needs to talk tough to make a breakthrough...

Stop arguing. This is so immature.

[Scoffs]and there's no time to waste,

Because the kids' behavior is getting so bad

That one of them is shoplifting.

I did not pay for that. You cannot steal.

Can dad enforce the law in his own home? Josh.

Stop kicking the door.

And when the dust clears, who will be left standing?

You're in cuckoo land.[Laughs]

No, look. I want you to stop laughing for a minute.

Jo or the mom? ...were out of my control.

Get over it.no. It's not getting over it.

[Jo] get over it.

♪ Be good, be good ♪

♪ Be good, be good, be good ♪

♪ Be good, be good, be good ♪

♪ Be good, be good, be good ♪♪ johnny ♪

♪ Be good, be good, be good ♪

♪ Be good, be good, be good ♪

♪ Be good, be good, be good ♪

♪ Be good, be good, be good ♪♪ johnny ♪

♪ Johnny ♪

♪♪♪♪♪

So let's take a look and see what family I've got this week.

Aah! [Woman] get your...

Aah! [Boy cries]

[Cries][cries]

[Man] stop it. Hi. We're the citarella family.

I'm debbie. I'm joe. We have four children.

[Joe] rebecca's . It's hard to sleep.

Sarah's . ♪ Bow, bow, ber ♪

Hannah's . [Boy cries]

And joshua's . [Laughs]

[Cries]

I'm a stay-at-home mom.

One, two, three. We got it.[Giggles]

I'm a police officer. I work four days on, four days off.

Say "bye-bye, daddy." [Siren wails]

If joe's not home, I'm praying

And counting every minute until he gets home. [Laughs]

Being a police officer, you're able to get the public

To pretty much follow what you say, and then when you

Come home, your kids just don't want to listen to you. Josh.

Sit back. No, you're not getting it, and that's it.

Why would you do that? Just sit.

[Blows raspberry] no. Oh, my god.

[Joshua screams indistinctly]

[Laughs] hold on a minute.

Dad's just put earplugs in.

You're gonna spend the rest of the day in the room.

Oh, hannah. [Laughs]

[Debbie] get in that bed.

Stop that.

Get in that bed now. This is getting ridiculous.

There was a few times with hannah--

We were out at a store, and we were shopping,

And I turned around, and she was actually

Putting a pair of sunglasses in her pocket--

That she brought into the store.

Here your husband's a cop, it's a little embarrassing

That you know, your child's stealing.

I did not pay for that. You cannot steal.[Cries]

Ah. I think we've got a little girl with sticky fingers here.

Rebecca is pretty much bouncing up and down,

Bouncing around other people, very hard to control.

[Debbie] control yourself.

Okay, I'm done. Okay, I'm done.

Sarah is very set in her ways.

When she doesn't want to do something,

It ain't gonna get done.you better get that laundry.

[Laughs]

[Laughs] I want you to get up there now.

How come mom's laughing?

[Laughs] you're silly.

Joshua--he's just-- he's our brute.

[Cup hits floor]

Look out. Ooh![Laughs]

[Blows raspberry]

[Thud] whoa!

Aah! Aah!

These parents are clearly overwhelmed.

Oh.[Spits]

The kids pretty much just run a -ring circus around me.

[Wheels squeak]

[Boing, boing]

I'm not smiling. Get in that bed now.

I'm not kidding. I'm not smiling. [Laughs]

Oh, this is a joke.

Get in that bed. [Children laugh]

[Voice breaks] supernanny, we need your help.

I just don't know what to do anymore.

It's not fun anymore. This is our last resort.

We have no other way to go.

This family's in a right pickle. I'm on my way.

♪♪♪♪♪

[Joe] give me that, josh.hello!

Hello. Pleased to meet you.it's so nice to meet you. Thank you so much for coming.

[Debbie] when jo first walked in the door, I was so excited.

I was really relieved. I was glad she was there.

[Debbie] I couldn't wait to get started.

[Jo] pleased to meet you. Hi.

This is rebecca.hi, rebecca. Pleased to meet you. I'm jo. How are you?

I was honestly afraid of just-- that she would see

That we weren't being good parents,

Which I know debbie and I try to be.so, uh, what's easier?

Being out in the streets and keeping, uh, everybody

In check or--or try to do it in your own home?

I think being out on the streets...really?

And keeping the public in check is usually a little easier.

Come on.[Joe] watch the screen.

The first errand was a trip to the drugstore,

Which was absolutely perfect, because it gave me a chance

To see how mom dealt with the children out in public.

[Debbie] hannah, come on.[Crying]

Hannah. Hannah, please stop.

[Screaming]becca lynn.

Hannah, come on.

Oh, josh.

Hannah, get over here now. Becca, come on.

No, josh. Girls, please don't touch the cards.

I've got enough to deal with your brother.

Bec--sarah--hannah--whoever you are, don't touch that.

[Crying]stop it now. No, leave her alone.

Leave her alone. Leave her alone.

The most obvious thing was how fluttered mom became

When she was with her children out in public.

She really started to panic.

You can't breathe?

[Laughs]

This is panic for you.

Yes, 'cause they're, like, all over.

I don't even know where becca went.

There is no control whatsoever.

There's nothing that even resonates

With mom in feeling confident about being a mother

And having four kids and taking 'em out in public.

Did you take anything?

[Crying]

You promise?

[Hannah screaming]

I have to check her pockets and stuff

To make sure that she didn't get anything.

Hannah's got sticky fingers.

I think a lot of kids have probably done that,

You know, very innocently walked into a shop and taken something

And felt like, "hey, it's okay."

And, you know, I think it's important that, really,

This family teach hannah that it's wrong to steal.

I told you to watch your brother.

Now look at that.

Let's go. Let's go. I've had it. I've had it.

Why pull over just to go into a shop

And buy a few things?

[Hannah continues crying]

That was, like, unbelievable.

I'm, like, I'm exhausted.

♪♪♪♪♪

In the afternoon, the kids were playing

Out in the backyard,

And mom wanted to bring josh in

So she could keep an eye on him

While she did some cooking, but little josh...

Come on.

Had bigger plans.

Come on. Come on, joshua.

[Screaming]

Ah. [Laughs]

Come on.

No, joshua.

No.

[Continues crying]

[Debbie] come on.

[Laughing] I'm gonna get joshua.

I got you.

She's given him very strict direction,

"Come to mommy. We want to go upstairs."

She starts to laugh.

Boo! [Laughs]

[Screaming]

And then she plays peekaboo with him,

And she starts to run around the table.

It's, like, how does he take her seriously?

Quite frankly, I've never seen

A mom laugh so hysterically over her kid's bad behavior.

She obviously deals with it like this

When she becomes overwhelmed.

[Joshua continues screaming]

Somehow she manages to get joshua into the kitchen.

She drags him across the floor,

And he ends up in that high chair, strapped in.

And he is screaming, screaming and screaming.

He doesn't want to be there.

[Screaming]

Mom needs to keep an eye on the little one,

But at the same time,

She needs to give him some space

So that he can play and have some fun.

Otherwise, he'll get bored and make a fuss.

I don't know what else to do.

It's, like, really overwhelming.

All right.

Coming up on...

Now you're gonna sit here, 'cause you can't share.

Dad tries to restore law and order... Don't hit me.

You're making it worse.

And jo has had enough of mom's excuses.

Do not play with me

An attitude of not knowing anything.

You have not shown me any responsibility

Or accountability for what has happened in this house.

When "supernanny" returns.

♪ Be good, be good ♪

Later that afternoon,

The kids were still playing in the backyard,

Which gave me an opportunity to talk to mom

About the challenges that she has to deal with.

You know, four kids. Do you find that overwhelming?

I do. You know, I'm the youngest of five.

I never had somebody to care for.

And my husband, also, was the youngest of three,

And he never had to care for anybody.

So we just don't know what to do.

I do have to tell you, jo, it's very embarrassing.

I used to have a quiet,

Wonderful, happy, do-a-bunch-of-things

Kind of house,

And I don't.

And I guess that's why I feel like

I'm on the outside looking in,

'Cause it's not what it used to be.

[Debbie] let's eat.

After my chat with mom, dad came home shortly

From enforcing the law,

And it gave me a good chance to see

Exactly how much law dad puts down

At that dining table when it's mealtime.

This is a fork.

That's what you use to eat, not your fingers. Stop.

[Debbie] put your leg down there now.

The children don't excuse themselves from the table.

They just get up.

Why don't you come sit down? Are you done eating?

I'm good.

Once again by myself.

Proper family mealtimes should be a part

Of this family's organized routine,

Because when it's not, it leads to a load

Of misbehavior and discipline issues.

[Hannah cries]

[Joe] come on, your brother's sleeping.

[Crying]

[Debbie] sarah.

Stop.

Stop.

Stop.

[Squeals]

Now you're gonna sit here until you--you can share.

You hear me? Stay.

Dad's discipline is ineffective.

He placed hannah into time-out

And then continued to talk to her.

That's not the correct way to do it.

Mommy, mommy.

Stop it. Stop. You're being bad.

[Crying]you're making it worse.

[Debbie] so what did you do?stop.

You're not going. No.

You're not getting it until you sit down.[Laughing]

Don't hit me. You know better than that.

Dad's a police officer, and he's increasingly

Becoming frustrated with the fact

That his own children don't have any respect for him

Or listen to him at all.

[Giggling]

It's not funny.

Stay here a minute.

[Giggles][kisses] five minutes.

The reason why the kids don't listen to dad

Is because when he puts them into time-out,

He continues to have a conversation with them.

[Giggles]

[Joe] ready for bed?

We're just kidding. You...

Hey, you ready for bed?[Jo] good night.

So bedtime rolled around, and I'd seen enough and knew

Exactly what needed to be said and done in this house.

Sleep well, the pair of you.we'll try.

I look forward to seeing you tomorrow.

I've had a really good day of observation, though.yes.

A really great day. I've been able to see a lot.

So I do need to sit down and speak to you both

Tomorrow morning.okay.

So look forward to seeing you then. Good night.[Debbie] thank you so much.

[Jo] you're welcome.[Debbie] have a good night.

[Jo] you, too.they have called me in to help them, but I hope they realize

That I'm not coming in with a bag of fairy dust.

It's gonna take a lot of commitment

To change things in this house, so I hope they're ready,

Because I'm gonna be kicking it up a notch.

It's well needed.we're in big trouble. Wait a second.

Let me rephrase that. I'm in big trouble. [Laughs]

It is obvious that the pair of you

Love your children a lot,

That you care about how you raise them,

But the irony in this situation

Is that, joe, you spend time

On the streets reinforcing the law,

And yet in your own home,

That's not being reinforced.

Why is it so hard to give it to your own kids, joe?

Just, you know, I don't want to be the bad father

Or the dad who doesn't have fun or anything like that.

Deb, how are your kids gonna take you seriously

If, when you discipline them, you laugh at them?

How do I stop laughing? It's... It's--

Well, you recognize. Don't use it as an excuse, deb.

It's not cuttin' it here at the table.

Okay, you recognize that if I don't stop laughing

And use a firmer voice

That's going to exercise more authority,

Then these kids are going to realize

That it's all a big joke.

And that to me is absolutely crazy.

[Laughing]

You're in cuckoo land.[Laughs]

No, no, I want you to stop laughing for a minute, okay?

I don't want the humor at this table right now.

If you want your kids to respect you,

Then there's got to be a point where you're serious,

Or your kids are just gonna run amok

And you're not gonna be in control.[Exhales deeply]

Let's talk about stealing.

Your little one goes into a shop,

Takes something and then realizes

It's okay to do that and do that again.

That's a problem. We pay for things.

At home, it's ours.

But you haven't set that, and, joe, you're a cop,

And you've got your own kids stealing.

If anything, I'd have thought it would've come from you first.

Where's the consequence?

I don't know.

Earplugs, joe?

I use them on occasion.

Shut yourself off.i don't know, I get a lot of headaches

From the noise and that's why I put the earplugs in.

I would like to see no earplugs anymore.

As the father of this house,

You have a chance to be

A very encouraging, supportive, loving father.

But at the moment, I think I'm staring at somebody

Who thinks they can't do it.

Am I right?pretty much.

But I know you can do it,

Because if you couldn't,

You wouldn't be doing the job you're doing now.

It's just overwhelming.

So we deal with it, or we don't deal with it?we deal with it. Mm-hmm.

We try, or-- or do we change this?we change.

Because I don't do "try."

[Laughs]

Okay, well, let's get some work going.

Let's go.

Okay.

Coming up on...

Jo and mom lock horns over the family schedule.

Stop arguing. This is so immature.

Let's focus on what we're here to do.

And jo lets her know exactly how she feels.

You are lazy.i don't believe that.

It's not cuttin' anymore.

If you want results, and if you want change,

Then you accept that you're doing things wrong.

When "supernanny" returns.

♪ Be good, be good ♪

♪♪♪♪♪

Hello.[Joe] hi.

Hello.

Hi.

One concern I've got is that there's no structure,

So I want to be able to go in

And first put a routine in this household

From the time the kids wake up till the time they go to bed.

Deborah, you come over here,

'Cause you're gonna do the writing.

He's better off doing the writing.

Deb obviously had issues with me creating

A new routine for her family,

Because she fought me on every detail.

[Jo] joe's sleeping...yeah.

What's the big deal about the kids being still in bed?

Well, they stay asleep.

Nobody gets up, then, until quarter to :, is that right?

:?about :.

Well, that's too late. That's too late.

Really?yeah, it's too late.

Because you want josh to be able to have a good morning,

Where he's stimulated, he's got play...

We wanna fit in the snack time. We wanna fit in the lunch.

See, I really want to cut out snack altogether.why?

I don't think it's healthy for the kids to have snacks.

They need snack, otherwise their blood sugar levels drop.i don't think so.

If I give them breakfast, lunch and dinner,

And they have their snack exactly after their meal,

It lets them sit down and eat their meal properly, versus...

They're grazing all day.

I plan on making changes,

But I never saw myself making excuses.

I really didn't.

The girls can sit down and have breakfast by themselves, okay?

Yes, but I'm not gonna cook it twice.why?

Why should I have to cook breakfast twice?

Why do you cook breakfast all the time?

So then I have to cook lunch twice, dinner twice,

Everything twice?no, why--why do you feel

That you need to do even to cook breakfast?

Why not just cereals and fruit?

'Cause they don't settle for cereal.

They want the waffles, the pancakes, the--

Only if you're running deborah's cafeé in the morning.[Laughs]

Arguing over every point,

Finding an excuse for everything.

I don't want them to go to school...

Collect this negativity into a bottle

And place it as well.and say that I didn't feed them breakfast.

I gave them a bunch of fruit.

Will you stop worrying about the rest of america

And concentrate on your family? Stop arguing.

This is so immature.

Let's focus on what we're here to do.

It's going to be difficult for me to help deb

If she's not willing to receive my help.

So we've got josh having that nap in at :.

Pick kids up from school. Snack.

Another snack?

Correct.

You're kidding me, right?

They've only had one. They would have only had one.

Snack again? Oh, my gosh.

There's always been a routine in my head

Of what--what I have to get done during the day.

I just may not have let the kids know what that is.

: Shower.huh?

[Jo] what do the girls eat?

: Shower and : bedtime.

I like baths.

The kids are in bed. You guys do what you want.

Mom time.

Mom?

I don't think the issue is snacks,

Cooking or getting up early.

I think it's deb not wanting to take direction.

She's still fighting on every level.

Even dad's noticed.

All right. Let's set that up.

♪♪♪♪♪

After the resistance that deb gave me on the routine,

It's gonna be really telling to see how she responds

To implementing discipline.

Sarah, you just kicked me.

Now stop.

What do I do with this? Sarah, stop.

Sarah, stop it.

Look at her.

Like, I don't know what to do.

Look at her in the face.

Sarah, stop.

[Sarah laughs]

Mom laughs when anything becomes overwhelming for her.

And if she's to change this,

Then she's gonna have to get through this challenge.

Okay.don't laugh. It's not funny. Stop.

[Laughs] you're right.no, stop. Look at me. Stop.

It's harder for me to break the laugh,

'Cause it's of embarrassment of how I'm disciplining them.

And it's, like... Ah! Ha! As it's coming out.

So as soon as something happens, stop.

Sarah, stop it.

Now give her a warning. Give her a warning.

Well, how do i--

Low tone voice. Sarah, come here, please.

Come here. Stand up, please.

Stop that behavior right now.okay.

Okay?

Any more nonsense like that and you'll be doing time,

Do you understand me?

Straightaway, you'll be in that corner.okay.

Okay. So you didn't see me laughing, did you?no.

Huh?no.

Mom was still being so combative,

So I needed just to have a straight, blunt talk with her.

So I asked the kids to leave

So that I could have a one-on-one.

You asked me to come into your house, okay,

And help you.

Yes.

Okay, you gave me a hundred reasons

Why things weren't working.okay.

Okay, it's not cuttin' anymore.

If you want results, and if you want change,

Then you accept that you're doing things wrong.

I am, but I don't think that's being laziness--

Okay, no, stop. I'm talking, please.

It's not knowing.

Do not play with me an attitude of not knowing anything.

You made a decision to have four kids.

You have not shown me any responsibility

Or accountability for what has happened in this house.

You are an immature woman who needs to grow up.

And if you don't like what I'm saying,

Then you'd better get used to it,

Because let me tell you something, deb.

If I need to give you m*llitary boot camp,

That's what I'm gonna do.

Let's start fresh here, okay?

You are lazy.

There are things about you that are lazy.

I don't believe that.

Get over it. Get over it.

[Voice breaks] that's not laziness.

Deb, get over it.

By lazy, I mean lazy.

L-a-z-y.

Mom's not willing to admit that she's wrong

And there are things that need to change.

Your mind is so warped and negative.

You are so quick to disable yourself

In so many ways,

That you-- you're not even willing

To take the blinkers off.

But what I will not tolerate from you

Is an attitude that everything's perfect, okay?

And that "I'm not lazy." You are lazy.

You are lazy. There's no two ways about that.

Those kids are what I care about.

I do, too. They're my life.

Then start showing it.i do.

Then start showing it.

If you didn't need my help, I wouldn't be here.

So admit that you need the help...

I do need the help.

And allow me to come in. Bring down the wall

And get in touch with reality here, deb.

It's as simple as that.

So if you want to fight with yourself,

Then you fight with yourself. I'm not here to fight.

I'm here to work out solutions

That are gonna make you happier as a mother.

You either want that or you don't.

I do want that.

All right. Then let's go.

Coming up on...

Can jo and mom work together long enough

To stop hannah's life of crime? My word, excuse me, madam.

We need to pay for the apple first.

Excuse me, shall I call the manager?

That's stealing.thatis stealing.

Or will jo lose patience with mom again?

No. What is he learning right now?

When "supernanny" returns.

♪ Be good, be good ♪

♪♪♪♪♪

Who wants to play shops?i do.

Who wants to play shops, mommy?yes, I can't wait.

Okay, okay.after a stiff talk with deb,

I was pleased to see that she was on board,

Because we had to teach hannah all about stealing

And how wrong it was.

So this is our supermarket.

Okay, so where do our tins go in the supermarket?um, up there.

As soon as we started to improvise,

I could see that deb's attitude started to change,

So I think the stiff talk did some good,

And now we can start to make some real progress.

And innocently, she feels that she can just take it

And it's okay, but we need to teach her

That it's wrong to do that, and we're going to do that

By teaching her exactly what we do in--in the real world,

In the adult world, and how we pay for things.

Hannah was the shopper, and I was the cashier,

And jo was the shop owner.

We gave hannah some money, a little basket,

So she could put some food in it

And take it to the cashier.

We have a tomato.

Hannah was a little confused at first.

Excuse me, you need to pay for these first.

Excuse me, did you throw something in there

That we didn't pay for?probably the--

The apple.[Jo gasps] my word, excuse me, madam.

We need--we need to pay for the apple first, right?yeah.

Excuse me, shall I call the manager? That's stealing.that is stealing.

We had to set a firm example,

But one that would be fun

So that she would remember and know that stealing is wrong.

Are you going to pay for it?yeah.

All right. Okay.it looks like you owe $.

Here. This one?yes.

She loved it. She had so much fun with it.

This was a great technique to teach hannah not to steal.

You have a nice day, ma'am. So long.

You're a good little shopper.

So you paid all of this with money?yeah.

Hannah got it.

She--she understood that mommy can't give you that

Until I physically pay for it with money.

When we're in the supermarket or in the shops...yeah.

And we pick things up, we have to pay for them.

Because--because if we just take them,

And we don't pay for them, it's stealing.

That's a really bad thing to do.

Would you like to have a go at being the cashier now?yeah.

Okay, and mommy do the shopping?yeah.

Okay, let's do that.

After teaching hannah that stealing is wrong,

I recognize that mr. Policeman himself

Was having a hard job

Reinforcing rules in his own home.

[Speaks indistinctly]

No, you're not getting-- no, no. Know what? Sit?

No.

Sit here for not listening to me for the fifth time. Sit.

[Crying] no.

Sit. Let's go. Put the ball away.

Sit there till I tell you to get up,

Or you're not gonna do anything for the rest of the day.

You're standing up,

And now you're not gonna ride your bike.

Sit. No, you're done. You're not riding your bike.

No, I wanna ride my bike!i don't care.

Well, until you sit there quietly, you're not getting out.

[Crying]so sit there quietly. Stop kicking the door.

Sarah was putting up a fight, so I took dad to the side

To teach him how to teach sarah that he meant business.

What you're doing is you're feeding into all of that.

She's sitting there doing time, now she's misbehaving,

And now she can draw everyone to her situation.

I love my kids,

But I got to have the ability to lay down some rules.

If you don't rise above it...hi, daddy.

Then it won't change.hi, daddy.

So now what do you do if she just comes running out here?you put her back.

I mean, joe was doing well,

But I want to be able to teach him how to discipline

Without saying a word.

[Crying]

[Moans]

It's kind of the hardest part

Is just sticking with the discipline thing

And trying to get them to stay in the corner

And not get too frustrated and give up on it.

Your time is up, isn't it?yes.

So you should follow through because then she knows

That you're doing this technique.

Do you know why you're sitting here?

Dad is learning how to stand up for himself

And discipline correctly,

And the more he follows through and is consistent,

The more his kids are gonna start

To listen to him and respect him.

Daddy.

Come on.

Go.

With the techniques in place, it's time for me to leave

And to see exactly how well they do without me.

I am leaving for a couple of days, all right?[Child] why?

But--but know this-- I am gonna be watching, okay?

You know the drill.

And I'll see you on my return.

Thank you.okay, take care.

Take care.it's going to be interesting to see exactly how well

The citarella family do on their own,

Because we do still have a lot of teaching to do.

Coming up on...

Can hannah go to the store without stealing?

What would that be if we just walked out the door with it?

You did the easy thing, and that was to hold him.

And jo teaches mom how to deal with a meltdown at mealtime.

Now he knows he's gonna scream for double the time

Before you hold him again.

When "supernanny" returns.

♪ Be good, be good ♪

Are you stuck at work

Until after your young ones are asleep?

If so, pack a few of their favorite books

And take 'em to work with you

So that when bedtime rolls around,

You can read them a bedtime story.

They'll be pleased to hear your voice

Before they get a good night's sleep.

♪ Be good, be good ♪

After a few days without me,

I'm really excited to see

How well they've done with the kids.

[Jo] hello.

Hello.

So who's ready to take a look at some of this footage?

Ready.we're ready.

Okay, the first clip that we're going to see...

I didn't say to go in.

I expect you girls to stay by the stroller.

Do not touch anything off of these shelves.

Do you understand me?

If you don't behave, you won't go to soccer.

Sarah, if you don't behave, you won't go...

You won't have computer time later, either.

[Hannah] mommy, I paid. I paid.

Four and a half, five.

Mommy, I paid!

Fine.

Why are you paying for this stuff?

Why aren't we just walking out the door?

Why are we paying? 'Cause.

'Cause why? I don't know.

What would that be if we just walked out the door with it?

Uh, that's stealing.

Right. Right. So we're gonna pay.

That's a good thing.

[Laughing]

Because that's what we wanted.[Debbie] yeah.

We wanted hannah paying.

That's fantastic.

Very good, clear expectations.

What I would ask you to do, though,

Is just to, um, be a little bit softer...okay.

With your tone, you know? It's a matter of fact.

You're just setting up expectations.okay.

So more of your everyday voice.

[Crying]

[Speaking indistinctly]

Can you do it?

'Cause you have to go all the way to our field.

Don't talk with your mouth full, please. Mommy!

[Speaking indistinctly]

[Joe speaking indistinctly]

[Laughs]

[Speaking indistinctly]

Finish it. Don't spit it out.

So she's like this, and you're still feeding her?

Because that's acceptable, right?[Debbie] no.

That's okay? No, it is, though.no, it's not.

Oh, but it is. It is for you.

You set that standard, the pair of you.

We were playing during that time.

Playing?yeah.

So let's just recap on that.

How do you feel when you go to a restaurant

And your kids are behaving like that? How do you feel?embarrassed.

Embarrassed.embarrassed.

So have we got room for that, then?no.

You set no standards. You've got no etiquette at the table.

Just like you as parents need guidance and direction,

Your kids need to be taught, also.

Kids don't come born with a chip in their brain,

Already know what to do.

So I can see why you're embarrassed.

So is that something we want changed?

Absolutely.absolutely.

So the next clip we are gonna see here, joe,

Is all about you doing time-out.

How are you getting on with doing time here?

Yes, they went pretty well, so... I thought.

Okay, let's take a look at this.come on.

But I don't wanna go in the corner.

That's where you're going for not listening

For the fifth time today. Let's go. [Crying]

I'm tired of you ignoring me and doing what you want.

Now sit here until I tell you to move.

[Crying]

[Hannah] coming!

[Debbie] no, you're staying there for being fresh.

No.

You lost it.

It's not funny at all.

Stop it.

Sit on your butt the way you're supposed to sit.

What do you see?

When you watch this, joe, what do you see?

I might have talked to her too much while she was there.

Yeah, that's right. Yeah.

Which means you're not doing the technique properly.right.

You have a wonderful family,

And I've seen some really good stuff here.

There are things that do need to be polished up in here, okay?

And I don't want to leave until they are polished up.

Are we happy to do that?absolutely.

Absolutely.okay. Are we ready to just embrace life

And recognize that we're here and our family come first?

Yes.absolutely.

Yeah, okay. Let's do that then.

Coming up on "supernanny"...

Joe gives dad a taste of his own medicine.

Did you say rebecca?rebecca.

Rebecca, no? I'm trying to look at your lips. What was that?yeah, rebecca.

And mom learns she still has room to improve.

No. What is he learning right now?

[Screaming]sit down.

When "supernanny" returns.

♪ Be good, be good ♪

♪♪♪♪♪

[Jo] the first item of business...right here?

Was to turn the tables completely around on dad.

So that when we went out on a car trip,

I would break out my own earplugs.

So... Refresh my memory with these car journeys

With you and the kids in the car.

I had seen in submission doug placing earplugs in

When the kids started to play up

In the back of the car.

Not only is this highly dangerous

And could lead to an accident,

But this is about a dad who's zoning out

Because he doesn't want to address

What his girls are doing in the back.

So today I thought I would show him by using his own example.

You know, when would this normally happen?

Pretty much any time we went on a longer--a long drive.

Sorry?any time we went on a long drive or...

Pretty much any time we went on a drive at all.

The main reason these girls kick off

Is because they want to have a conversation with their dad.

If he gets rid of these earplugs,

Then he'll allow himself

To have a two-way conversation with them, and logically,

They're gonna behave better.like becca-- rebecca and sarah.

Did you say rebecca?rebecca.

Rebecca, no? I'm trying to look at your lips. What was that?

Yeah, rebecca.

Sorry, did you say something?

Sorry, did you say-- oh, that's better.

Did you say something?

When I looked in the mirror and saw

That she had actually put the earplugs in,

It was funny.i'll tell you what. These things are good,

But I can't hear a damn thing.

I think he got the message very quickly.

And, as I hoped, dad's conversation

With the girls-- music to my ears.

Your teacher wasn't there today?it was very nice.

Definitely without the earplugs, makes life easier

For the girls to be able to ask questions

And me to be able to answer them, so...

When we get home, can we ride bikes?

I don't know. We'll have to see what mommy has planned.

Wow, you wouldn't have heard that with earplugs on. [Laughs]

[Jo] and the final step forward was to trash those earplugs.

[Laughing]

Let's just hope that's the last

Of the earplugs that we'll see again.

After teaching dad to be more hands-on with the kids,

It was time to give this family a test.

Before I arrived, dinnertimes would be mayhem,

So I wanted to set a challenge for this family

To go out and eat in a restaurant.

This is your creative flower arrangement

That is going to sit in the middle of your table

For a good while, until your children learn

Good table manners.

It was very evident that these parents

Hadn't sat in their own house

At the dining table implementing good manners.

As you'll see, each flower has a message...

"Play with toys, not your food."

So today, what we are going to do is to take

Our flower arrangement, and we're gonna take it out.

We're gonna take it to the restaurant.

We're gonna place it on the table.

We're gonna look over our bouquet of flowers,

And we're gonna implement these rules on the fly.

Joe's face looked a picture

Of "my word, are you kidding me? We're going to a restaurant?"

But, uh, you know, he rounded up the kids, and off we went.

Sit down.

Sit. Sit down.

[Screaming]

Sit down. Sit down.

[Continues screaming]

Josh decided that he didn't want to sit in his high chair,

And he kicked off

This complete meltdown, and I thought,

"Well, you know what? We'll stay here."

All right. He's having a temper tantrum

Because you're telling him to do it.

But you know that he peaks and then he lets go.

I've seen this a hundred times before.

You just keep with it, and then the child realizes.

Sit down and behave.

This is all my fault.

I'm his mother, and I felt responsible for his meltdown.

Sit down.

[Jo speaks indistinctly]

Our waitress.

No, what is he learning right now?

That every time he screams like that,

You pick him up.

So what do you think he's gonna continue to do?

Scream like that.exactly.

For some parents, it can be highly embarrassing

When you're in a restaurant

And your kid is screaming down the house,

But if you don't learn to stick with it and push through,

Then you'll never go out to a restaurant

And enjoy yourself.

Now he knows he's gonna scream for double the time

Before you hold him again.

Instead of following through, you did the easy thing,

And that was to hold him.you just think it's never gonna end.

You don't think it's gonna work,

And at that point, you just want to get up and leave

And, you know, just go home and eat.

Okay, so the difference between what we're seeing here is,

Actually joe's interacting with him.

He's talking. He's asking him if he wants a few things.

You know, rather than trying to console him,

He's actually just interacting and talking with him.

After josh calmed down a bit, I was able to get back

To the task at hand and teach these kids some table manners.

Get your elbows off the table, sarah.[Joe] are you gonna eat?

Oh, dear, we need to put that big flower

In front of you. Huh?

Please.

Daddy can you pour me some lemonade, please?

The quickest way to teach your kids table manners

Is to lead by example.

And, yes, that does include how to use your silverware.

I don't like this.look at mommy's hands.

You do this, put your finger there,

Put your Kn*fe like this, and you hold the chicken

And you cut with the Kn*fe.

And what does the fork do?

The fork holds the chicken,

And then this.

Now that clear expectations have been laid down

For the kids at mealtimes, if they just follow through,

There's no reason why this family won't be able

To go out again and dine in peace.

I'm really pleased to see that. Well done.[Joe] good job, sarah.

And you, sarah, keep your elbows off the table there, love.take the elbow off there.

But good job for using your napkin.

This wasn't a bad first go.

It was just awesome. I was able to sit at the table

For the first time and eat with my family.

I will see you back at the house.

Say, "thank you."Thank you.

You're welcome. See you later.

♪♪♪♪♪

I want a big hug because jo jo's going home now.

Hannah, can I have a big hug?we can give you something.

A big hug.

I think my family is better now that jo jo came.

Bye, sarah, darling. Mwah.

There's no doubt in my mind.

I'm completely confident

That what I've been able to give this family,

They can use.

Oh, wow. Look. I go home with these lovely pictures.

Oh. [Laughs] that's adorable.

You know, I just hope that they--

They find it in themselves to realize that they deserve

To move forward and be in a better place.

Give me a big hug. All you girls, give me a big hug.

[Laughing]

Bye-bye. Bye-bye.

Jo helped us in the areas

That I really needed the most help in.

Thank you.you're welcome. Take care of yourself.

Definitely a blessing that jo came at this time.

I mean, it couldn't have worked out any better.

Take care, all right?thank you.

Hey, doing time. Focus on that doing time.i'm trying.

We know that it's gonna be a process to work on.

It's gonna take some time,

But as long as we stick with it, it should work.

[Joe] bye-bye.bye-bye.

[Debbie] bye-bye. Say, "bye-bye."

[All] bye, jo.

See you.[Girl] bye, jo jo.

When I first met deb,

She laughed at absolutely everything,

And now she realizes

There's a time and a place for laughter,

But not when it's about discipline.

[Joe] yay.

[All] yay.

♪ We're off to the park ♪

I think definitely since this process,

We've become a better family,

Just, it's easier to go out and do things, and, uh, I think

It's just gonna get even better as we build on it.

I think that things will be much easier now.

Let's go.

[Joe] I definitely think I'll be a better dad,

Just knowing what to do with the kids

And just getting them to listen...

Come here, sarah.

And just to make the home life, you know, that much better.

A snail or...[Laughs]

Just joe having the confidence and control over the children

And knowing that he can handle all four by himself--

That's huge for me.

[Laughing]

Thanks, jo jo.

My mom and dad are better parents

Because of all jo jo's help.

Thanks, jo jo.

♪♪♪♪♪

[Speaking indistinctly]

Aw, pfft.

[Laughing]

[Laughs]

[Laughs]

[Laughs]

[Laughs]

How'd that get in here? [Laughing]

[Metal clangs]

Oh! [Laughing]

[Laughs]

[Laughs]

[Laughs]

Oh, dear.

[Laughing]

That is hysterical.