03x06 - McCafferty Family

[bunniefuu]

NARRATOR: They're every
parent's worst nightmare.

Don't bite.

You're going to be sorry.

NARRATOR: Kids completely
out of control--

Give me the Kn*fe.

I want to k*ll you.

NARRATOR: And taking
over the household.

Don't do that.

NARRATOR: These families have
reached the end of the rope.

How was I supposed to
know I was going to have

three kids in two years?

NARRATOR: They're in
desperate need of help.

Shut up, everyone!

NARRATOR: They only have
one alternative left.

It's time to contact Nanny 911.

Hello?

This is Nanny 911.

NARRATOR: We've gathered a
team of world class nannies

from all over the globe.

Each week, from Nanny
Central, they will watch

a video of a family in crisis.

Stop it.

NARRATOR: And decide which
nanny is best suited to help.

They will then have one week to
take our families from living

hell to a family bliss.

Give me my life back.

It's mine!

NARRATOR: Can these
families be saved?

I hate Daddy and Mommy.

It's an emotional
roller coaster.

Unless you get
this right, it's

all going to fall to pieces.

If you think you can do a
better job, get on with it.

NARRATOR: Parents of
America, help is on the way.

Nanny's here.

Nanny's here.

NARRATOR: Tonight,
the McCafferty's

live in a small house,
where chaos reigns supreme.

Six kids under five years
old have Mom and Dad

on the go around the clock.

Everyone wants attention.

Come here, I have to
show you something, hon.

NARRATOR: Police officer mom--

Who colored on
Daddy's monitor?

NARRATOR: And detective
Dad have no clue.

Who's missing?

NARRATOR: Mom barks at the
kids like they're felons.

Get your feet off.
John!

Jan, get off.

NARRATOR: It's mayhem at
mealtime and bedlam at bedtime.

Can Nanny Stella
put this family back

on the straight and narrow?

It really is overwhelming.

It's good cop, bad cop
tonight on Nanny 911.

[theme music]

My name is Siobhan McCafferty.

I'm a cop.

Line up.

I've been married to
Sean for 11 years.

I don't want Sean time, OK?

I want normal time.

Sean McCafferty, live on
Staten Island, New York,

retired from the NYPD.

Whoa.
Whoa.

You remember when
you were a kid,

and you had three or four
friends and cousins come over?

Well, it's like that
every day at my house.

After turning 30, we had
six children in four years.

SEAN: Right out of
the box, we get twins.

It was tough.

It was tough with twins.

What did you do,
did you hit her?

No.

Deirdre, did John hit you?

And lo and behold, found out
that we were having triplets.

With the twins, it was a riot.

Now, there's a
revolution going on.

Everything becomes a w*apon.

Deirdre is five years.

I'm afraid Deidre might be
picking up bad things from me.

Get up off the couch.

Don't make me get up.

Table, John.

John is my only son.

He wants to play
Superman a lot, and he

runs around with his cape
on, and I feel bad for John.

Girls, they all love
to play tea party,

but you can only be
a waiter so often.

The triplets, Mary,
Kathleen, and Siobhan

are going to be three.

They're a handful.

Kathleen is Little
Miss Sunshine.

Stand up.

Stand up.

She kicks and she straightens
her body out, like, ooh.

Siobhan does her daredevil
routines to get my attention.

Look, it's Supergirl.

Leave her alone and you'll
find her on top of a bookshelf

somewhere.

What's the matter, Mary?

Anything could set off Mary.

She's the alpha wolf
out of the triplets.

What's this?

She's a very
intelligent little girl,

but she has a very bad temper.

SIOBHAN: Finally,
there's baby Ann.

Ann's a great baby.

Happy.

No issues.

Thank god.

Come on, Mary, Kathleen.

I get the names mixed up.

I often lose who's missing.

Who's missing?

They can scream enough
where it hurts your eardrums.

Everyone wants attention.

Go away, little girl.

You're bothering me.

You're fine, John.

Knock it off.

It's triage.

Oh, no, no, all right.

Stop.

She gets so frazzled.

At times, it gets
a little scary.

Get into bed!

Get out.

The cop in me comes out.

Shake it off.
Shake it off.

Come on.

You're better now.

Siobhan curses like a sailor.

Cold water shower.

Or a truck driver.

I'd say more like
a truck driver.

Jesus f*cking Christ.

John!

And she screams a lot.

I don't want
anyone out of bed.

No.
John!

Don't eat it.
Get off.

Sit on the floor.

Get off the couch.

I'm at a frigging loss.

Yeah, give her a good kick.

Give her a good kick.

After 9/11, we're
lucky that everyone

survives in my immediate
family, but things got hard.

I'm the rule maker.

Good cop, bad cop.

You're Mr. Have Fun.

There's not any
time for romance.

SIOBHAN: I'm gonna
go on Sean time now.

SEAN: If you're doing
work, I don't mind.

But if you're just--
SIOBHAN: And this is not work?

Yeah, that's OK.

It does put a strain
on the relationship.

You're an idiot.

Why do you use real ice tea?

Why you don't you do
it like everyone else?

It'll drive me nuts.

Who colored on Daddy's monitor?

I get to a point sometimes
where we snap at them.

Now.
Get up.

Go in the bathroom right now.

You're functioning,
but it's like a robot.

You don't appreciate anything.

I'm treading water here.

Oh, I'm sorry.

I'm at the end of my rope.

[screaming]

Mary?

Very overwhelming.

I feel like putting my
fist through a wall.

[screaming]

John!

I desperately need
help with this.

[dramatic music]

[children screaming and crying]

[theme music]

[screaming, crying]

[clattering]

Get into bed.
Get off.

John!

Well, ladies,
what do you think?

Well, our ex-cop mom
seems like she's more

comfortable yelling
at criminals than even

talking to her own children.

The only consistent
behavior here

is Mom's terrible language.

These two might have
been police officers,

but I wouldn't want them
to respond to my emergency.

OK, girls.

Stella, your take-charge
approach is the way to get

this large family organized.

I'm choosing you to bail
out the McCaffertys.

Thank you.

STELLA: It appears to me that
the McCafferty household is

under revolt. Bad cop
mom treats her children

like her prisoners.

No spaghetti for you.

STELLA: While dad struggles to
maintain some law and order.

I hope I can help these
police officer parents

get their family under control.

Oh, god, she's here.

Sean, hurry up!

It's time to bring
some law and order

into the McCafferty household.

Sean, I think she's here.

Hurry up.

Oh, god.

Hi, I'm Nanny Stella
from "Nanny 911."

I'm so glad you're here.
I'm Siobhan.

Sean's inside.

When she shows up at the
door, she's wearing the getup.

I'm loving it.

I go, we'll trade.

You can have my blue polyester.

Hello.

Hello.

When she first came in, I was
a little anxious because I'm

not sure if anyone can help us.

Hi.

Everybody was in good spirits
when I came through the door.

OK, do you want to
see what's in my bag?

I have this and this.

Pen.

Yeah, it's my pen
and my nanny book.

Do you know what I
do today, Siobhan?

I don't draw.

I watch you guys in
the house and see

what you're doing
together, and then I

write it down in my book.

Oh, my god, I
hope I don't curse.

I hope I don't say sh*t.

I was biting my tongue.

STELLA (VOICEOVER): As
my observation begins,

the family sit
down for breakfast.

Stop.

Mommy's putting it in the oven.

Wipe your face.

Say thank you.
Don't hit her.

Get up from the table.
Come on.

- Me?
- No.

Siobhan.

STELLA: While it's not the worst
breakfast I have ever seen,

there's a definite
lack of organization,

but there's certainly
no lack of milk.

SIOBHAN: You want milk in this?

No.

STELLA: I'm amazed
at the amount of milk

these kids are sucking down.

She didn't eat
dinner last night.

She just drank her dinner.

I don't know how many
cups she goes through.

STELLA: They must have their own
cow tethered in the backyard.

I use milk as a pacifier.

STELLA: And when Mom decides
to suddenly cut them off--

You're out of here.
Up.

Up.

STELLA: The child
throws a fit and Mom

throws her in the corner.

OK.

Here's the naughty spot.

STELLA: After breakfast,
Mom drags everyone

downstairs to do some chores.

OK, I need teamwork here.

Come here.

She was actually
barking orders at them

instead of trying
to recruit them.

You watch the videos, you're
going to help me clean up.

Now, listen, we
need a system here.

Look at all these video tapes.

STELLA: Did I hear
that correctly?

You're in trouble.

STELLA: Apparently, I did.

I curse.

Everyone curses.

She never cursed
until we had children.

Complaint number 24978.

STELLA: And while Dad tries
to work, Mom talks to the kids

like she's
interrogating a suspect.

Guess what?

Maybe I'll start tossing
these things out.

You wanted this.

Bought it for you.

I'll toss that out too.

I'll toss that out.

Go sit in the corner.

Get up off the couch!

Get on the floor.

STELLA: Hands behind
your head, spread them.

I'm surprised Mom doesn't
wear her uniform at home.

STELLA: And then, when
the baby calls for Mom--

Go do your Daddy,
because-- don't cry to me.

I don't want to
touch any of them.

STELLA: This is a sad
state of affairs indeed.

At least the children
find comfort in Dad.

When we're dealing
with the children,

I take a kinder,
gentler approach,

and my wife is more
like the drill sergeant.

Where's my helpers?

STELLA: Later, Dad
tries to distract

the kids with a little TV.

Girls, come on.

Daddy's going to put the TV on.

John--

STELLA: But Mom, once again, has
to be the commanding officer.

Do not do a movie.

What is this?

That's bad stuff.

I'm getting a headache from it.

I don't like it.

One of the things
I noticed is sort

of like they abandon
each other when

they really need each other.

It's not an effective team.

You know, can
you work with me?

How about the--

I wish I could work with--

Animal channel.

We want the animals.

Something calm.

Hyper cartoons.

We've gone through that.

If she feels I'm not
doing something right,

or I feel she's not
doing something,

we'll snap at each other,
causes a little bit of tension

in the air.

[screaming]

Well, now you can't change it.

What's the matter?

You can't turn the
channel once they see it.

If you disagree with
my choices, you know.

Sean and I don't always
agree with certain things.

We sometimes step on
each other's toes.

STELLA: These parents have
no idea how the bickering

rubs off on the kids.

At dinner time, the
frenzy ramps up as Mom

gathers the squad for a meal.

Hey, elbows off.

Dinner has to get on.

I want to keep to the schedule.

Hot food.

Calm down.

STELLA: And of course, the
milk just keeps on flowing--

OK.

Sit down, I'll do it.

STELLA: While Mom
keeps barking orders.

Hey, get that off!

Hey.

Hey.

Sit down.

Hey, hey, hey, knock it off.

What's going on in there?

What's so funny?
Hey.

Hey.

You know, it's like
talking to somebody

when you've rolled up
in your police car.

Hey, hey, hey, stop.

STELLA: She needs to be more
nurturing and calm down.

Use your fork.

This is not funny.
Milk time.

No.

Stop it.

Why are you acting so silly?

Finish that milk.

That's all you have to
do is finish the milk.

Hey?

Where are they?

Come out of there.

STELLA: Immediately after
dinner, it's off to bed.

There is no wind down time.

Leave her alone.

By that time of
the day, I'm sh*t.

I want them to go to bed, and I
don't want a two hour episode.

Mary?

STELLA: And instead of Mom
giving out hugs and kisses,

she just gives
out more commands.

Brush your teeth
before you-- come here.

Putting them to bed
usually isn't the problem.

They go into bed OK.

It's just after we
walk out of the.

Room

Stay in bed.

No, no, no.

Get into bed.

I have a higher tolerance
point than Siobhan does.

I realize that if
we snap at them,

it seems to get
them more hyped up.

Stop.
Stop.

You're waking the baby.

Deirdre.

You're not going
to wash your hair.

Lay down, now.

To get six children ready
for bed, it's become a joke.

It's crazy.

Where's John?

He's under his bed.

STELLA: With the kids
finally asleep and the house

finally quiet, it's
time for me to read

these parents their rights.

Hey, guys, do you
have a quick minute?

- Sure.
- Sure.

You know that feeling you
get when the teacher goes,

it's time for a pop quiz?

I'm like, uh-oh, here we go.

You're looking very
nervous there, Siobhan.

Oh, yeah.

I'm used to bad report cards.

It's OK.

I have thick skin.

The first thing I want to see
stop is the milk as a pacifier.

You've actually lost count of
actually how much milk you give

the children on a daily basis.

I disagree with her.

How much damage could milk do?

Milk's good.

Milk's wholesome.

I mean, just for your benefit,
it does constipate children

so they don't want to eat.

Yeah.

And it also can lead
to an iron deficiency.

I think we definitely
used it as a tool

to calm them down when
we shouldn't have.

One of my concerns
is, Siobhan,

you have a quick temper
and a quick mouth.

Potty mouth would be the--

would be the best way
for me to explain it.

We need a system here.

Look at all these video tapes.

My concern is
I don't want them

to say the words you're saying.

OK.

I agree 100%.

I curse.

I'm not happy about it.

I'm ashamed of it.

How would you feel if they
went to the store and said,

can I have a f*cking
ice cream cone?

You have to
communicate differently,

and by you doing it, that
will filter down to them.

You're definitely a team,
but from my observations,

there's a lot of tit for tat.

SIOBHAN: You know,
can you work with me?

How about that--

SEAN: I wish I could work--
- Animal channel.

We want the animals.

Something calm.

At that point, I
thought, I'm like, oh, god,

I'm the worst
father in the world.

And lastly, Siobhan,
you're not very

nurturing with your children.

While you attend to
their day to day needs,

I don't see you attend
to their emotional needs.

Stella said I wasn't
nurturing enough,

and it hurt to hear that.

You are definitely
overwhelmed.

I'm scared because if
we're overwhelmed now--

From what I've seen and the
solutions that I want to offer,

I don't believe
that's a problem.

Everything that I spoke
to you about in here,

I don't believe we
can't fix together.

Siobhan was very, very upset.

You know, maybe
this isn't worth it.

STELLA: After a
day of observation,

the problems in the
McCafferty house are clear.

McCafferty family, can you come
in the kitchen for a minute,

please?

Come on in, girls.

These police
officer parents need

to make sure their
children's well-being

is their number one duty.

John, you sit here.

STELLA: It was time
for me to lay down

the law with the McCafferty's.

Do you know what this is?

This is my special book.

The McCafferty Rules.

I was like, uh-oh, here we go.

I was apprehensive,
but I wasn't afraid.

Bring it on.

My first rule is eat
healthy to be healthy.

The milk is obviously
a big part of that.

They're still on bottles.

In effect, it's
just a sippy cup.

If I were to ask you how much
milk you give the kids a day,

what would the answer be?
- No clue.

- No clue.
- You don't know.

OK.

Well, from this point
forward, you're going to know.

I explained that I wanted
to limit their milk

intake to 16oz per day.

So it's real simple.

And to drink out of regular
glasses, not sippy cups.

No sippy cups?

Oh.

These things have
taken me by surprise.

Hey.

[crying]

I'll sit with her.

I wasn't watching.

OK.

Sorry.

Rule number two is this
is now a G-rated household,

and we're not going to
have any foul language.

That's really not about you.

That's about Mommy and Daddy.

You're in trouble.

SEAN: Siobhan is a
very tough cookie.

She curses like a sailor.

Do you know what this is?

It's a timer.

It's a timer.

Do you know the first person
I'm giving this timer to?

That egg timer was for Mommy
because of my potty mouth.

The next time you feel
yourself losing your temper

or using an inappropriate
word, you are going

to put yourself in timeout.

All right.

All right?

It's really hard in the
moment to keep your cool.

The next rule is one
of my old favorites.

What I have for
you guys is this.

This is the McCafferty
time out mat.

I was like, oh my god,
what the heck is this?

But that's to
remind you, you know,

actions have consequences,
and later on, time out

really is for some people jail.

Jail.

To jail.

We've tried
different techniques.

The timeout spot, I
tried it with Kathleen,

and it did not work.

STELLA: And the
final rule is tackle

everything with teamwork.

Do you know that you're
the McCafferty team?

Yeah.

Excellent.

But Mom and Dad, it
starts with them first.

So they're not going to
bicker with one another.

I'm getting a
headache from it.

I don't like it.

Can you work with me?

And they're going to
work together as a team.

Thank you for listening.

You were a fabulous audience.

With all the new tools
that Nanny Stella gave us,

I didn't expect any of them
to work 100% right away.

STELLA: After I
presented the rules,

I am anxious to see how the
McCafferty's will apply them.

OK, John, come on,
let's go upstairs, please?

I don't want to.

STELLA: Dad is trying to
get John to go upstairs,

but John is being stubborn
and starts to hit.

John, what are you doing?

Now that's a timeout.

No.

John hit me, and I
got the timeout mat.

OK, John, come over here.

Come on.

No.

Stop.

You sit out on timeout now.

I'm not going to
drag you over there.

STELLA: John is refusing
to go on to the timeout mat

and Dad is out of ideas.

I've decided it
is time to step in.

Nanny police coming in.

What's going on?

I have a little
resisting arrest.

Well, I suggest your
Dad sets the timer

and you get on your
mat or else there's

going to be other
consequences, don't you think?

If you don't go into timeout,
the next thing you're going

to lose is your Superman cape.

Did you hear that, John?

Unless you come over here
and sit down right now,

Daddy's going to take
the Superman cape away.

That seemed to work pretty good.

He was a little sullen
about it, but he

sat down on the
spot pretty quick

when he was going
to lose his cape.

I'm not going to take it away
as long as you stay on the pad.

STELLA: Much to Dad's
surprise, timeout worked.

John sat for his five
full minutes of timeout.

[timer buzzed]

He actually sat there.

I was shocked.

You can get up now.

Hurry up.

I lose it in the house,
and Sean keeps it together.

He's the better parent.

STELLA: Later in the
afternoon, Mom tries to put

the triplets down for a nap.

Come on.

Get out of the crib.

Put the shoes away.

STELLA: The kids
have another idea.

They are staging a jailbreak.

Sorry, guys, I just got to
come through for a minute.

OK, what's going on?

I go into the bedroom,
and it's utter chaos.

Now, everyone, put
your shoes in here.

You're not listening.

She was overwhelmed.

She just didn't know what
she was going to do next.

I want the shoes
in the green box.

Nap time got out of hand.

You can't sleep in this.

It was just so hard to not go
back into doing my old routine.

Kathleen, don't stand on that.

You don't do that, Kathleen.

That's dangerous.

OK, what you're doing is
you're just barking at her

and saying get off there.

Do this.

Do that.

It's either or.

Please get off there or you're
going to go into timeout.

I'm delivering a lot of
advice that Siobhan's

really not registering.

It was nerve wracking.

Being critiqued, I
was biting my tongue.

Unless you have six
kids, don't judge.

Get into bed, now.

That's not funny.

Get out of here.

STELLA: After nap
time turns to chaos,

it doesn't take much for Mom
to start yelling at her kids

again over something
insignificant.

Siobhan, what are you doing?

Are you pulling that
bedspread apart?

What do you have in your hand?

Did you pull the
pom poms off that?

Give it.

Give me the sh*t.

You just broke that.

STELLA: And Mom slips back
into her foul mouth ways,

breaking the rule about cursing.

I have a habit of just coming
out with these little barbs.

It slips out.

John, why didn't you
tell me she was pulling

the pom poms off the bed?

No wonder why you were so--

Jesus f*cking Christ.

STELLA: I couldn't actually
believe that a mother

would be using that language.

Diedre, did you know
she was breaking this?

Get out.
Get out of the room.

That's breaking stuff.

Come on.

STELLA: And his
Mom's tone escalates,

Mary begins to mimic her.

I can see I need to lay down the
law for someone in this house.

Look what you did.

STELLA: And it isn't the kids.

I'm at a frigging loss.

STELLA: Mom has chosen to ignore
the rule about foul language,

so the next time she
curses, she's going

to be in for a big surprise.

Three strikes and you're out.

You're going to jail.

Let's go see
what Daddy's doing.

We got to get out
of the kitchen.

STELLA: And sure enough, as
soon as little Siobhan acts up,

Mom blows her top.

Get f*cking out of here.

That's it, Mom,
you're in time out.

How long do you need to calm
down to reassess the situation?

I'm going to give you five.

Yeah, I'm going to give you
five to sit on that couch

and calm down, and think
about what the next step is.

Sure.
I'm going to-- I'm loving this.

Not talking.

Not talking.

No, we're not talking.

Nanny Stella said I need time
out because of my potty mouth

I felt like an idiot.

Stella put her in a little
timeout for about five minutes.

I thought it was a great idea.

It is interesting to see
that with Mom in time out,

there is a certain
calm in the house.

Timeout is a time to
reflect on what you've done,

and then when you come out of
the timeout, that's when you

talk about why you were there.

Nanny Stella is trying
to correct me all the time,

and I'm just sick of hearing it.

What did you just reflect
on for that five minutes.

This is not going at all
the way I wanted it to go.

OK, you go do what
you were going to do.

I'm feeling that Siobhan's
really not on board.

If I can't make Siobhan
see how her tone

negatively impacts her kids, how
is she ever going to change it?

When I arrived at the
McCafferty's this morning,

I was pleasantly surprised
to find the house

in an unusual state of bliss.

Maybe Mom's timeout worked.

What are you
doing on John's bed?

What are you doing
on John's bed?

STELLA: I soon realized
however, that John

is left out while Mom and
Dad play with the other kids.

Who wants yellow gloves?

Mary, did you have your gloves?

STELLA: If you
have six children,

it's not fair to
leave one of them out.

Kathleen, come on.

Let's go sit in bed and read.

SIOBHAN: Let's bring
these into the bedroom.

Mary, come on, let's bring
it into the bed and read.

I'll read a book
in a second, John.

Let me get them in.

STELLA: Finally,
John sees a chance

to join in when his parents
read to the triplets

before nap time.

It's quiet time.

Let go, come on.

John, out.
Out.

Out.
Come on.

Out.

STELLA: And in typical Siobhan
fashion, she barks at John

and pushes him away.

He's really not involved
like the rest of them are.


STELLA: And he's resorting to
acting out to get attention.

OK, John, if you're
not going to take a nap,

then get out of your room.

That's when you go to
school if you're a good boy.

If you're not a good
boy, you don't get it.

John is driving me
to my wit's end.

His crying really
gets to me, and I'm

just sick of hearing it.

[crying]

SEAN: Oh, come on, John.

If you want that costume,
you better start acting right.

I don't want stomping the feet
or slapping the furniture, OK?

That's not acting
like a superhero.

SEAN: Deirdre.

STELLA: It breaks my heart to
see a child that is so unhappy.

John being the only boy, he
does get the shaft, I guess,

a little bit, but I
don't know what to do.

John, watch the baby.

STELLA: Clearly, the lack of
attention from Mom and Dad

is what's causing
John's behavior.

I don't care how long it
takes to change this behavior,

but I'm going to change it.

Later, to lighten
the mood a little,

I decided to bring the
family some ice cream.

You want some ice cream?

Sit down.

Ice cream!

So they get out
some ice cream,

and it's sort of plopped
in the middle of the table.

Oh, look, and what
do we do after this?

We brush our teeth.

STELLA: Siobhan's eating
it with her hands.

It's like there
really is no decorum,

no etiquette, no manners.

Don't push the chair.

Here.

STELLA: And then Kathleen
started acting up.

STELLA: I can't believe it.

As soon as things run afoul,
Mom's foul mouth begins to run.

No ice cream?

No ice cream?

SIOBHAN: Come on,
you're big enough.

I'm not going to help you.

You're big enough.

STELLA: The more these
kids cry out for Mom,

the more she rejects them.

And when the ice
cream hits the fan--

I have no time for this sh*t.

STELLA: Rather than
dealing with the problem,

she just walks out.

SEAN: Kathleen, stop.

STELLA: Which causes
an all out riot.

It really is overwhelming.

As long as Mom
refuses to listen,

I can't help the
McCafferty family.

It's a new day and
I can't give up.

I must get through to Siobhan.

Look at how the way you
feel and you project.

Look how your children do it.

By you displaying how
you deal with something

with your emotions, then
that's going to help them.

Does that make sense?

Oh.

Yes, everything makes sense.

I want changes.

I mean, I don't see--

In all honestly,
it's been stress.

Change is hard.

I'm working on it, but I
don't know if I can do this.

If you don't make the
changes, you're in trouble.

That's it.

Bottom line.

Can't be any clearer than that.

It's really not about
being the problem anymore.

She has no alternative now.

She has to be the solution.

As I seem to have
failed with words,

perhaps I can show Mom
how to nurture her kids.

Let me show you what
hands are for, OK?

Siobhan, this is
what your hand's for.

Soft.

OK, do you know how to hug?

Can I give you a hug?

Let me show you.

Ooh.

The girls are loving
the affection and Mom

seems to be taking it on board.

Show me a hug.

I'm going to look.

Oh.

Thank you.

Now it's time to bring
Mom into the game.

Siobhan, can you give Mom a hug?

Give Mommy a hug.

As Siobhan stretches her
arms out lovingly to Mom--

How about Mary?

Mary needs a hug.

STELLA: Mom outright
rejects her.

I'm concerned that I don't
have that much time left,

and I can't seem to find
a way to break through.

Later, I decide Mom needs
some playtime with her kids,

so I give them a bubble
maker in the hopes

that this will get her to
relax more with her kids.

Here's your bubble maker.

There you go.

Good.

STELLA: I was also
hoping she'd finally

start talking to her kids
more like a Mom and less

like a police officer.

Put it in.
Good.

I'll help you.

Now run with it.

Good.

Good, Mary.

Run.

I'll hold this for you.

Run, Mary, run.

Good girl, Mary.

Ooh.

STELLA: But that
didn't last long.

Mary, stop.

If you can't play nice,
I'll take it away.

Enough.

Enough.

Give me the thing
or I'll put it away.

STELLA: Once again,
I am disappointed.

Hey.
Hey.

Come on.

[crying]

It's OK, Mary, you're not
happy till you're being bad.

In the heat of the
moment, when the children

are having tantrums, I don't
mind playing the bad guy.

I do it quite well.

Hell with what people think.

Mommy?

What?

STELLA: The triplets get
soap in their eyes and Mom

doesn't offer any comfort.

SIOBHAN: It's not nice when
someone picks on you, right?

You don't like it.
SEAN: What happened?

SIOBHAN: I do stupid stuff.

SEAN: OK, let's go inside.

STELLA: And when
good cop Dad tries

to bail little Kathleen out,
Mom gives him the third degree.

Oh, come stay with us.

I was going to clean her up.
SIOBHAN: Forget it.

It's soap.

It's got to be all right.

She's got soap in her eyes.

SIOBHAN: Wipe it with
your shirt like I do.

Respect is a rule
in every household.

It's about treating people
how you want to be treated.

Mary, you go by
yourself because you

don't know how to play nice.

Come over here.

STELLA: And Siobhan
continues to treat everyone

around her with the lack of it.

Leave Mary alone.

She can't play nice with people.

No.

OK, that's it.

No.
No.

There we go.
Come on, Mary.

No.
No.

STELLA: But when Mary
has a complete breakdown,

Mom roughly brushes her off.

The baby's not
even crying, come on.

STELLA: Eventually,
Mom has almost all

of her children crying.

It's like having a
couple of pots on the fire.

I'm juggling.

Change is hard.

Come on.

Calm down.

Take a couple of minutes.

You're fine.
OK, come on.

You ready?
Shake it off.

Shake it off.

STELLA: I can't bear Mom's
yelling and cold treatment

of her children any longer.

These kids throw
tantrums because they

are desperately crying out
for love and affection.

I need Mom to understand
once and for all

that the rejection and
aggression has got to stop.

It's affecting each one
of her children badly,

and it's breaking
my heart to watch.

Um, I'm going to get upset.

The--

I was thinking, this is bad.

This is a professional.

She's tearing up.

We must be bad.

The biggest thing that
I've seen that actually

really worries me--

excuse me.

When I saw that
she was overwhelmed,

it was like, uh-oh, maybe
there is no help for us.

Um, I really am
concerned about the welfare

of your family.

Come on, you ready?
Shake it off.

Shake it off.

Come on, you're better now.

OK, come on.

When people aren't
receptive to what I do,

it's sort of insulting
my intelligence

and it insults the process.

And, Siobhan, you can't
resist the process any longer.

If you don't change,
your children

will continue to be unhappy.

That floored me.

It was hurtful to hear
that, but if it hurt,

maybe there was a reason.

STELLA: For the first
time since I've been here,

I feel like I'm
starting to get through.

I see the void for
you is the nurturing

side with your children.

Like, we were sitting
in the basement earlier,

and we were playing
the hugs game.

Siobhan, can you give Mom a hug?

And one of the girls
came to give you a hug--

How about Mary?

Mary needs a hug.

And straight away, you were
like, go give Mary a hug.

It could be the Irish in me.

Public displays of affection.

So you're saying
you have a hard time

displaying your affection
to your children.

But why do you have no
problem yelling at your kids?

There's something that you're
not quite getting out there.

It's a habit.

It's very-- it's like--

OK, this is point--

this is the point
I want to make.

Are you listening to me?
- Yeah.

The habit that I
want to see from you

is hugging and
kissing your kids.

- OK.
- All right?

Right.

You OK with that?

I'm better than OK.

Thanks for listening.

I have to work
on that big time.

It made me realize, if you
want your children to change,

you have to change first.

I'll do anything for them.

STELLA: It seems like I
finally got through to Mom,

but before I can say case
closed, bright and early

the next morning,
a tantrum erupts.

I didn't see what happened.

STELLA: Mary started
having a tantrum

and Siobhan's
trying to handle it.

What happened?

SEAN: Something about her apron.

Your apron?

Do you want me to fix it?

Mary started to go off, and I
was able to talk her out of it.

You want it on?

Let me fix it.

STELLA: To my delight,
Siobhan handles it

without yelling or barking
and Mary quickly calms down.

She did a great job.
- Come here.

You need a hug.

A hug from two girls.

Hugs.

One girl.

Already, changes have
been made for the better.

It has gotten easier.

We just need to work at it.

STELLA: This was a real
breakthrough for Mom and proof

that with a little hard
work, things can change.

In the coming days, the
McCafferty's made a real effort

to follow the new rules.

Oh, look, what
we're going to try.

Then we're going to
try some colored food.

STELLA: The endless flow
of milk was replaced

with more balanced meals.

Does anyone want to
get a special reward

if you try salad?

STELLA: Mom and
Dad begin to figure

out what it means to work as
a team rather than a tag team.

Come on, we're a team.

We play together.

We play together, guys.

STELLA: And with the
parents working together,

the kids finally have some
much needed structure.

--not going there.

What's this?

Yum yum yum.

STELLA: And thankfully,
Mom has stopped commanding

and adopted a more nurturing
tone with her children.

And in turn, the
kids are much happier

and have a more positive
role model to emulate.

The McCafferty's have come
a long way, but before I go,

there's just one more thing
I'd like to accomplish.

I would like to
see Dad spend more

time with his only son John.

Here we go.

The hand's ready?

Oh, that a boy.

Ready?

Ooh.

All right.

STELLA: Now that he is getting
more attention from Dad,

John seems much happier.

Ready?

Oh, nice sh*t.

Yeah, you be good.

STELLA: And with Mom
being more loving

and nurturing
towards her children,

bedtime at the McCafferty's
is peaceful and quiet.

That's all it took, a
little plan, a little action.

OK.

I love you guys.

I'll see you in the morning.

Yes.

With Mom sticking to the
rules and the children

getting the love and
nurturing they need,

I feel like I can
finally say goodbye.

All the McCafferty's,
come on in.

Hey.

Today is goodbye
because Nanny has to go.

This whole week has
been a unique experience.

It was nice having
Nanny Stella there.

It's nice having someone who
you can turn to and go, well,

am I doing this right?

You guys are much
better now at respecting

each other and your things.

Would you agree?

Are you guys eating healthy
meals now and not drinking

too much of the other stuff?

I wish I met Stella years
ago, even before I had children,

because the advice is a gift.

Is everybody
using their words?

What about Mom?

Is Mom using nice words now?

They're listening,
they're using their words,

they're being respectful.

It's the rules now
that they're living by.

I think Mom and Dad
are doing a great job

working together as a team.

So you guys just
have to keep it up.

Already, changes have
been made for the better,

and it's going to get easier.

We just need to work at it.

SEAN: Oh.

Do you have to go?

Yep.

Hopefully, everything
will work a little smoother,

and we'll be better parents.

The children love her.

She's a warm, kind person.

Some things
change very quickly.

Some things are going
to take a while longer.

It's still not where
it needs to be.

I'm the expert in the
minute, but for the rest

of your children's
lives, you know,

you're meant to be the expert.

Thanks.

I want to take back
control of my family,

and now I know how to do it.

Can you blow kisses?

Bye.

See you later.

Oh, baby gave her a kiss.

That's her first time.

SEAN: Yeah.

Bye, guys.

Now that the McCafferty's
have the tools they need,

I'm confident they'll
continue to make changes,

and I can leave Staten
Island saying case closed.

Ready?

Ready?

SEAN: Good girl.

No.

[giggling]

No.

Siobhan, focus.

Yay.

Ready?

Ready?

You want me to push you?

Yes, please.

SEAN: Who's that in the middle?

Who's that in the middle?

Oh, there's Dad.

Oh, did you put the baby in?