02x09 - The Delaney Family

[bunniefuu]

NARRATOR: 'They're every parent's 'worst nightmare.'

You're gonna be sorry. GIRL SCREAMS

'Kids completely out of control...'

Give me the Kn*fe. CHILD SCREAMS

'..and taking over the household.'

I'm the boss!

'These families have reached the end of the road.'

How was I to know I was gonna have three kids in two years?

'They're in need of help.'

Shut up, everyone!

'They only have one alternative left.

'It's time to contact Nanny .'

PHONE RINGS

Hello, this is Nanny .

'We've gathered a team of world-class nannies

'from all over the globe. Each week, from Nanny Central,

'they will watch a video of a family in crisis...'

SHE SCREAMS

'..and decide which nanny is best suited to help.

'They will then have one week to take our families from living hell

'to a family bliss.'

- Give me my life back. - It's mine!

'Can these families be saved?'

I don't love you!

It's an emotional roller-coaster.

Unless you get this right, it's all gonna fall to pieces.

If you think you can do a better job, get on with it.

'Parents of America, help is on the way.'

ALL: Nanny's here!

Nanny's here!

'Tonight, Janice and Kerry Delaney

'have turned their house into a pigsty...'

- Stop! - '..literally.

'Mom spends more time with her pal, Porky,

'than her two messy little tykes.'

It's not OK for a child to eat the pig's food.

JANICE: 'Zoey flings poop every day.'

She woke me up by smearing it on my face.

'And while Father knows best,

'Dad can't clean up this mess.

'Will Nanny Yvonne huff and puff and blow this house down?'

I've seen them drinking out of cat bowls,

eating pig food.

I don't like anybody telling me what to do.

'It's the three little pigs tonight,

'on Nanny .'

CHILD SCREAMS

PIG SQUEALS, CHILD CRIES

My name is Janice. My husband and I have two girls...

- No! - ..and a pig.

To me, they're all the kids.

PIG SQUEALS Oh, yeah, you got stuff in there.

I'm Kerry Delaney.

Please don't spill that, Julia.

You're gonna do it anyway.

I have two beautiful children.

CHILD SCREAMS

Oh, yes, we need Nanny .

My husband and I are not really husband and wife anymore.

We're kind of more Mom and Dad, and that's all we seem to do.

KERRY: 'I come home to a mess every day and that bothers me.'

It's frustrating

because kids are naturally gonna make messes...

Julia!

..but Janice just allows it to happen.

Books don't go in the toilet.

'Zoey is months old.'

We'll start with Zoey flinging her poop out of her diaper.

Flinging poop?

HE SIGHS That's, I think, a major concern.

Yeah, I don't want that.

She doesn't like to use a diaper and she doesn't wanna go on the toilet.

So she goes on the floor, on the rug, on a windowsill.

- Julia, did Zoey make poopie? - Yeah!

Or if she uses her diaper, she takes the poop out.

Did she wipe it anywhere?

Where? That's poopie?

That's a problem.

JULIA SQUEALS

KERRY: 'Julia's my eldest daughter, she's three and a half.'

I'll ask her to clean a mess up she made

and she'll say, "No, you do it."

I have to do it?

Why do I have to do it?

She thinks she can do whatever she wants.

So we're trying to clean and you're making more mess?

OK.

And for the most part, she can.

PIG GRUNTS 'Mickey is my pot-bellied pig.'

Mickey has his own room,

and Mickey has the cleanest room in the house.

KERRY: We have to watch the kids because

Mickey is just so strong, he could fling them across the room.

I definitely feel that her animals are a priority to her,

over her children, even.

Very good. Sit. Good boy!

If the house were on fire, Janice, I think,

would get the pets out before her own children.

PIG GRUNTS I want to barbecue him.

JANICE: 'Mickey does have a schedule.'

More so than the kids.

You got a lollipop? What'd you do, go in the fridge and get lollipops?

That's dinner?

The kids eat wherever they wanna eat.

I don't think I've ever sat at the table and had a meal

in the Delaney house.

JANICE: 'Zoey likes to eat it off the floor first.'

So if you put it in a dish, she dumps it.

That's how she prefers to eat.

So, you know, we just pick it up now and give it to her.

Both girls, Julia and Zoey,

do eat pig food and cat food.

You're eating the pig food?

- Was that good? - I see that as a problem.

What's Zoey doing?

- She's getting a drink. - She's getting a drink?

In the cat dish?

If she sees Julia and Zoey drinking out of the water dish,

she's gonna let her drink the water.

Can you get a towel for her, or something?

Janice and I do not see eye to eye.

JULIA CRIES

I think I do most things pretty right.

KERRY: 'I come home to a mess every day.'

Bottom line, I wind up cleaning up the mess

because she refuses to.

'I think it's just laziness more than anything.'

If the house is all messy, I don't even wanna be in the house.

You just feel like going someplace else.

I don't know what Janice thinks is a problem.

He's eating the snacks that you left,

so we don't have to vacuum it.

Her concern is the animals before the children.

I think I see a lot more problems than she does.

Are you thirsty?

I think other kids do fling poop around, eat out of cat dishes.

I would much rather have that than perfect little children.

Janice thinks it's OK that we all sleep in the same bed.

CHILD GIBBERS

JANICE: 'He hates the kids in our bed,

'so he'll sleep someplace else.'

She creates her own chaos.

CHILD SCREAMS

I hope it's not too late.

I'm over it. PIG SQUEALS

Flinging poop?

- You're eating the pig food? - Eugh!

So what do you think, ladies?

Those poor children.

Mum needs to stop babying that pig

and start raising her kids.

I quite like bacon.

Maybe we should give this family the gift of ham for the holidays.

YVONNE LAUGHS

That house is truly a pigsty.

It's about time the parents woke up and smelled the stench.

Excellent points, Nannies.

Because of her insistence on a tidy home,

I'm choosing Yvonne for the Delaneys.

She should clean up their act in no time.

YVONNE: 'As I understand it,

'the Delaney family have some problems.

'Mum, Janice, is far more concerned with her pot-bellied pig

'than her two children.'

Sit!

Good boy, good sit.

'And while her husband, Kerry, wants this to change,

'he does nothing about it.'

She just can't get enough water.

You're all wet, silly.

'It certainly seems like quite a messy week lies ahead.'

By the time I've finished with the Delaney family,

this pigpen will become a playpen.

SHE KNOCKS DOOR

Jan, can you get the door?

Hi, I'm Janice.

Hi, Janice, I'm Nanny Yvonne.

- Nice to meet you. - Nice to meet you, too.

When Nanny Yvonne first came to the door,

I didn't wanna be the one to open it.

- Hello, Kerry. - Hi.

It's lovely to meet you. And who's this?

- This is Julia. - Hi, Julia.

And this is...

- Zoey. - ..Zoey. Hi, Zoey.

It's really lovely to be here.

And I hear that you have somebody else in the family.

- Yes! - Zoey, why don't you show me?

That's Mickey.

Hello, Mickey. Nice to meet you. HE GRUNTS

I won't kiss you. KERRY LAUGHS

When the nanny got here,

she was friendlier than I thought she would be.

We have a lot of things to work on.

But I expect that'll change.

So, basically, what we're going to do today,

I want all of you...

..to, erm, carry on as normal.

- OK. - I'll be taking some notes.

And I want you to pretend I'm not here.

- Does that sound good? - That sounds very good.

And you, Mickey. I can see that you're just carrying on as normal!

THEY LAUGH

Mickey, do you wanna show me your room?

MICKEY GRUNTS Come on, then.

Show me where Mickey's room is.

'The first thing I notice, of course, is the pig.

'And the second is that this pig has its own room.'

This is Mickey's room.

Oh.

I felt I'd come from a different planet.

This is... what Mickey likes, is it?

Yes.

Mickey does get babied.

There you go, Mick.

'One of the biggest problems in the Delaney home

'is that the pigpen isn't just Mickey's room.

'It's the whole house.'

I was afraid to touch anything.

I didn't even want to sit down.

Oh, he gets up there, does he?

Yes!

The house was incredibly untidy.

And even smelly.

'This is definitely not a suitable environment for children.'

I also noticed that Janice is very good

at putting the animals on a schedule,

but the children are not on one at all.

I couldn't believe what I was hearing.

Is this breakfast, Janice?

Yes. Yes, we're off to a late start today.

YVONNE: There are, actually, no mealtimes,

no schedule for mealtimes.

'When breakfast was finally served,

'it was like pigs eating out of a trough.

'The girls pretty much threw their breakfast everywhere.'

And then the vacuum cleaner walked in.

MICKEY SNORTS

He's taking all your cereal?

Well, you did dump it on the floor.

I've never taken so many notes in my life.

Oh, you're feeding Mickey again, are you, Zoey?

Zoey!

I absolutely couldn't believe it.

He's gonna take your cereal if you give it to him.

Here, Mickey, sit. Sit!

Sit!

'The Delaney house is so unstructured and lacking in manners

'that by the middle of the day, I've come to expect almost anything.

'Almost anything, that is.'

I found out that the children eat pig food.

Is that pig food in there? You're eating the pig food?

YVONNE: 'And they drink out of the cat bowls.'

SHE SLURPS

Both the girls literally dived into the cat water bowls

and pretty much bathed in it.

SHE GURGLES

The kids love playing with water, and that includes the loo.

Both the girls threw their toys into the loo...

..and they even threw a book in there.

And then took a lick of the book afterwards.

'The behaviour in this house is unbelievable.

'And by late afternoon, I thought I'd seen the worst of it.'

Zoey! Uh-oh.

HE SIGHS

'I was wrong.'

Oh, yeah, you got stuff in there.

Zoey will stick her hand inside her diaper

and pull out the contents.

Yeah, I don't want that.

That's yucky.

Zoey likes flinging her poop out of her diaper.

If she uses her diaper, she takes the poop out.

Nah, she was digging.

She didn't get to fling it. I caught her.

She's done it at her swim school and just whips it around.

She woke me up by smearing it on my face.

That's, I think, a major concern.

Yeah, why don't you just tell me?

Just point. Go, "Poopie."

YVONNE: 'All day long, I've seen examples

'of how badly this family needs structure.'

Where did that come from?

There are children's potties all over the house.

You don't keep these, like, in a particular place? They just...

No, they move them all over.

They're everywhere and there's no place for them,

and no real set place to go to the toilet.

'And at dinner time...

'Well, there's no set place for that either.'

They never eat at the table.

I can't remember the last time we've sat and had a meal at a table.

She ate all the cheese off.

Usually, we eat at the couch.

'And when it came time for bed, I couldn't believe it.'

CHILD MOANS

JANICE: 'Bedtime is all different hours.'

Whatever the kids determine is the bedtime,

that's when the bedtime is.

I want my bottle!

The Delaney bedtime is a nightmare.

Not only with no schedule,

they all sleep in the same bed.

You want juice? You have milk.

'I've seen enough.

'It's definitely time to sit these parents down for a serious talk.'

Kerry, Janice, do you mind if I have a word with you?

KERRY: 'I was quite nervous of what she was gonna tell us.'

I had an idea she wasn't gonna be too happy.

Some of the behaviour I've seen today

has been quite shocking.

Let me just give you an example,

and you tell me where this behaviour actually belongs, OK?

Eating off the floor.

Throwing food and poop.

I don't want that. That's yucky.

Where would you find that?

- I guess, in a monkey cage. - In a monkey cage.

Thank you. Thank you.

Nanny Yvonne pointed it all out, clear as day.

The thing about this household is,

you basically run it like a zoo.

Nanny Yvonne basically tore us apart.

And the kids are behaving like animals.

JANICE: I didn't really like it,

but I wasn't too offended cos I do really like animals.

But with children, they need so much more.

And I don't feel they're getting that.

That, I disagreed with.

I think a lot of it is, you're in denial.

KERRY: 'I definitely want them to be in a loving environment.'

My whole world revolves around my children.

Am I shocking you?

Or do you recognise any of this? Or...

I'm not at all shocked.

I'm kind of in agreement with most of what you're saying.

As hard as it was for them to hear what I had to say,

Dad seemed totally onboard.

Mum... in denial.

So unless we're all onboard,

it's not gonna work.

My question is, do you feel things need to change?

And do you see what she pointed out as problems?

Yeah, that other people... Yes.

Other people, what?

Would see it as problems, definitely.

- But you don't see it as a problem? - But you don't?

Some of the things, yes, I definitely see as problems.

I feel Janice lets them get away with a lot.

We're gonna turn this zoo

into a home.

I think Kerry and Nanny Yvonne will g*ng up on me.

So I'm gonna go, and I'll be back.

- All right? - OK.

I got the impression that Janice

is going to be my biggest opponent in this household.

'After a day of observation,

'the problems in the Delaney household are clear.

'They're raising their kids in a pigsty.

'So today, I'm giving the family their own set of rules.'

Nanny Yvonne had us all sit down at the table, which we never do.

'Actually, we never have done.'

Everybody listening? Are you listening?

I'm expecting a lot of rules.

The first rule is,

"People eat at the table."

The second rule is a good one.

OK? And it says,

"Everybody sleeps in their own bed."

I want my bottle!

I love that rule. That was the whole point

of why I wanted the nanny.

I thought it wasn't necessary, but I know my husband wants that.

Now, this is one that applies to Zoey.

"Pee and poo belongs in the loo."

"Pee and poo belong in the loo"

is the one that really seems to stick out.

Is that peanut butter? I don't think so.

"Pee and poo go in the loo."

I think I'll remember that forever!

And another thing. This is the last one.

"Kids inside, pigs outside."

MICKEY SQUEALS

JANICE: When Nanny Yvonne said that, I was

very pissed at Nanny Yvonne.

'That would break my heart

'and that's something I'd never get over.'

We're all gonna work very hard on these rules.

That just really set Janice off,

like, "What is this lady doing to me?"

Janice and Nanny Yvonne definitely got off on the wrong foot.

All right. So now we know all the rules, OK?

I think Janice was like, "This will never work."

'This is my initial opportunity to work with the Delaneys.

'And my first order of business is clear.

'The pigpen must move outside.'

Mickey! SHE MAKES KISSING NOISES

Mickey... Mickey.

Sit. Ooh! HE SQUEALS

'Unfortunately, moving a -pound pig

'proves extremely difficult,

'especially since Janice doesn't lift a finger to help me.'

Janice was just against her, every step of the way.

Mickey! Mickey.

JANICE: 'I'm over it.'

This is not gonna work.

Mickey... Mickey!

Mickey, look. Look, look, look, Mickey.

Mickey, look.

'I couldn't believe she let Mickey out.'

I was really ready to just tell her to go home.

Yeah, I know. It's been quite a day.

KERRY: I love that rule. I'll kick Janice out,

but the nanny stays cos I want these kids behaving.

OK, Mickey, we'll see you later.

'Now that the pig is outside,

'it's time to clean up the pigsty inside.'

We can do it. We can do it!

Thumbs up, Julia.

Clean-up time was meant to be

a whole household affair.

Where do we begin?

'But while Dad and the kids are cleaning away,

'Mum just continues with her pig-headed way.'

Mickey, sit. Sit!

Hey, Janice?

Janice went missing.

'She was not interacting with the children at all.'

Come here. Don't be so stubborn. Come here.

'Even though Mum is clearly not onboard,

'everybody else chips in, and in no time at all,

'the pigpen looks like a real house.'

It looks great! Fantastic.

'Since Janice was so upset with me for kicking Mickey out of the house,

'I decided to bring the kids to her.

'Hopefully, we can all play like friends.'

Let's go.

Whoo-hoo!

Sit!

'But it seems like Janice is more concerned

'with her pig's happiness...'

- Look, look. Come. - Janice!

'..than her children's.'

Come!

I really love animals, but I love children more.

MICKEY SQUEALS Janice!

It was almost as if I was forcing Janice

to interact with her children.

Do you ever take them to the playground or anything?

No, but...

The way she looks at me.

Like, I think she's just disgusted with me.

Is there any reason for that?

Do they play with any other kids in the neighbourhood?

No. I'm trying to think if there's kids their age.

Not really on this block.

Janice is oblivious to what's actually happening.

'What these kids need is a mother, not a zookeeper.'

You wanna go down the slide? Let's go down the slide. OK?

Let's go down the slide!

I felt like she was almost telling me how to play. And I'm like,

"I didn't want it to be like that."

Do you realise how important it is to get them outside

and to get exercise and fresh air, and actually interact with them?

Yeah.

Like I'm some kind of idiot or something.

Throw it to Mummy. Throw it to Mum.

I just wanted to tell Nanny Yvonne to shut up.

There you go!

Janice had no clue about how to have fun with her children.

YVONNE LAUGHS

JANICE: I wanted to kick Nanny Yvonne out because

I was done, I'd had enough.

Ah! There you go!

- That was it. - Janice!

'Now that I've gotten the pig out of the house

'and made it habitable for humans once again,

'today I'm implementing a Delaney family schedule.'

We're gonna get into a routine.

Sticking to a schedule seemed overwhelming.

'I just don't even see how it would be possible.'

Dad comes home at six,

so that's a brilliant time for mealtime, at the table.

Nanny Yvonne was so set, like, "This is the way we do it."

'I don't know, part of me wanted it to fail.'

But this is a really easy schedule to follow.

This is not gonna work.

YVONNE: 'With Dad off to work,

'I have the opportunity to work with Janice on sticking to the schedule.'

Let's go down the slide.

'And while she begrudgingly stays with me

'through playtime and lunch...'

We're gonna sit at the table.

'..when it comes to nap time, she just checks out,

'leaving me to enforce her new schedule.'

SHE SCREAMS

I've never really thought of a set nap time.

I feel like it's gonna tie me down,

"I can't do this cos of the kids' nap."

She's putting herself to sleep and it's the first time she's done it.

She's not used to it.

To put her through all that,

I didn't feel it was necessary for a nap.

'So I got her out of bed.'

OK, so you're up now. You're up, Zoey, you're up.

YVONNE: 'She didn't even try. She just gave up.'

She's gonna be cranky. She's gonna be really cranky, Janice, but...

Come on, then.

Do you want to go downstairs and look at our schedule?

Nanny Yvonne is making me, all day, check this schedule

that's very overwhelming,

and it's driving me crazy.

Mum, you're supposed to be doing chores.

Yay!

Cos you...

..are supposed to be napping.

'And sure enough, by five o'clock,

'just when it's time for Mum to prepare dinner,

'Zoey is down for the count.'

Cos this is just totally not what we want.

- Absolutely not what we want. - OK.

Five o'clock and she's fallen asleep?

Zoey was extremely exhausted

and you could not wake her up.

Zoey!

She's not gonna wake up.

'If I'm going to get this family to have a civil meal together,

'I simply must keep this child awake.'

Zoey!

JANICE: I felt we should let her sleep, but Nanny Yvonne,

I knew, was not gonna let that happen.

Zoey, Zoey, Zoey! Want some more? Yeah?

'Janice doesn't want me to wake Zoey up

'because she's resisting living by my schedule.

'But if she doesn't wake up now,

'firstly, she won't be at the table for dinner,

'and secondly, she won't want to sleep in her bed tonight.'

You wanna come and have a look at the schedule

so we can just see if we are on time?

JANICE: 'She was driving me crazy.

'I was just, like, putting pots away.'

I just wanted to hit her with the pot.

Ooh, look at the table. It's all ready for Daddy.

'When Dad comes home, it looks like I'm going to reach my goal

'of the Delaneys eating together at the table.'

Can I get a hug? Can I get a hug?

You look like you're ready to eat. You've got your silverware.

Yes, Dad, we've got a nice table prepared for you.

'And then, just as we're about to sit down...'

TABLE CRASHES '..the whole thing falls apart.'

You gotta do something with this table.

KERRY LAUGHS OFF-SCREEN

'I'm waiting to get yelled at!'

What can you do?

YVONNE: 'Janice was just mad at the whole thing.'

OK.

'But when Dad gets out his power drill,

'it's clear that he'll do anything to salvage both

'dinner at the table and his family.'

That screw's sticking out of the table, I think.

The screws had come through the table.

Kerry tells me,

"Be careful, there's gonna be a lot of sparks."

OK, you ready for sparks?

And the only thing I could do, as a professional nanny, was laugh.

SHE LAUGHS

All done.

Nanny Yvonne was very entertained,

at which I was surprised. I didn't think

she had any sense of humour.

You wouldn't have believed what just happened, or would you?

Yeah, he's very resourceful.

Yeah, definitely, erm,

handyman of the year, here.

You wanna test it?

And then, we had to do dinner.

KERRY: Drink?

Water, I guess.

All right, we've just got something missing here.

Make it... Make it really nice. There you go.

Nanny Yvonne put a flower, to make it like

this nice, special time together,

when I was having a horrible time.

What we need, really, is a couple of candles,

like a restaurant.

KERRY: Nanny Yvonne said we should have candles, and I'm thinking,

maybe it would be romantic without the kids there.

I'm really pleased.

The girls sat at their seats and it was the first time

that the family had actually sat at a table and had a meal.

So what was so horrible about the day?

Um...

The house is clean, that's a good thing.

Yeah, they helped.

And they helped. So that's good.

Yeah.

I felt that Kerry definitely agreed with the nanny.

'And I felt like everyone was ganging up on me.'

So it seems like the nanny is helping.

Yes.

And you think we can get used to this and it'll become easier?

Maybe.

Now, all of a sudden, he's all gung ho and Mr Optimistic.

You seem very doubting.

Yes.

At that point, if she had one more thing to say,

I was really ready to just tell her to go home.

I just think it's great you're all sitting at the table.

It's only going to get easier, you know.

CUTLERY CLANGS Can we have a nice meal?

JANICE: 'I was just done with everything.

'This is not gonna work.'

YVONNE: 'After a very awkward dinnertime,

'I'm obviously getting nowhere with this mother.

'Let's just hope I can make a breakthrough with Janice at bedtime,

'when I'll be insisting that the children sleep in their own beds

'and not with their parents.'

You go to bed and sleep in your own bed.

JANICE: 'I was not very optimistic about it.'

My husband's top reason for Nanny

is because he hates the kids in our bed.

YVONNE: 'For this to ever be a functioning family,

'Mum and Dad must have their alone time at night,

'but since the girls have never slept in their own beds,

'getting them to do so may be very difficult.

'The whole bedtime suddenly became absolute chaos.'

CHILD SCREAMS

CHILD CRIES

'Both children were crying, Julia was jumping on the bed.

'Zoey wouldn't lay down.'

You gotta stay in the crib.

JANICE: Julia, she would run down the hallway,

screaming to come into our bed.

Julia was screaming at the top of her lungs and I'm thinking,

"This is miserable. She's miserable."

SHE SOBS

Oh, give me a big hug.

But I knew that, eventually, she would go to sleep.

Mommy and Daddy are gonna sleep in our bed.

And it was hard to listen to, but the end result will be worth it.

YVONNE: 'And after minutes,

'Dad is finally able to get Julia to sleep.

'But something is clearly bothering Janice.'

I'm not certain if I want the kids in their own room.

I know he definitely wants them out,

and Nanny Yvonne wants them out,

but I never wanted bedtime to be

something that was, like, traumatic and scary to them.

YVONNE: 'So what does Mum do?

'She wakes up Julia out of a dead sleep.

'And brings her downstairs to Kerry.'

JULIA CRIES

Mommy and Daddy are still here for you. Right, Daddy?

'Thus ruining all Dad's hard work.'

She wanted me to be miserable because she felt

the kids went to bed miserable.

JANICE: OK.

She was, like, almost being spiteful to me.

YVONNE: 'But the worst is yet to come.

'Because before I knew it,

'Janice wakes up Zoey and takes both children

'back to the family bed for the night.'

JULIA CRIES Julia, is something wrong?

I don't agree with going through all that just to put the kids to bed.

'I'm afraid that if Janice doesn't cease with her pig-headed ways,

'this entire family is headed for disaster.

'As the previous night's bedtime was a tremendous failure,

'I awake the next day full of determination and enthusiasm...'

Morning, everybody!

'..only for it all to be crushed with a single snort.'

MICKEY GRUNTS Sit!

Sit!

'Janice has let the pig back into the house.'

He likes you to scratch his back.

She just takes Mickey as a priority

over the children, I think, at times, which drives me crazy.

You have to go easy at him.

Look, you're making him nervous.

'It's one thing for Janice to resist my rules...'

MICKEY SQUEALS Oh, that way.

'..but quite another for her to disregard her children's safety.'

Mickey gets excited or nervous.

'His natural defence is to snap and run.'

HE GRUNTS YVONNE: 'And sure enough,

'Mickey finally reaches his limit...'

HE SQUEALS No! Stop!

'..and snaps at the baby.'

ZOEY CRIES

'And more disturbing than anything else,

'Janice does absolutely nothing about it.

'I'm nearing the end of my week with the Delaneys,

'and Janice is resisting me more than ever.

'If I'm ever going to have any effect,

'I'm going to have to take her on, once and for all.'

Tell me how you feel.

We've got a very short time left.

Tell me how you're feeling.

I felt like you just came in and were, like,

overly critical and just didn't seem like

you had any faith in me whatsoever.

I started to think that,

I wasn't really gonna make a difference in this household

because the parents were too busy blaming everybody else

for what they were actually doing wrong.

The hands-on day. I felt that I had to ask you for everything,

and I felt like, I'm their mother, now I gotta ask you.

But do you remember when we were in the kitchen

and I read you off a list of things

and I said, "Where would you expect to find this behaviour?"

- Yes. - What did you both say?

In a zoo.

Janice did not want to hear anybody else's opinion.

YVONNE: 'I have had enough.'

I'm not gonna apologise for being harsh and overcritical

because I observed things here that I thought were dangerous.

MICKEY SQUEALS No! Stop!

Children walking on tables.

JULIA GIBBERS

I've seen them drinking out of cat bowls...

..eating pig food.

Did you eat the pig food?

You're obviously loving parents,

but you're acting irresponsibly.

But I think there were a lot of things that we do do

that are good.

Tell me what you think you're doing absolutely right.

I'm not sure.

Even after she'd said that she was doing things right,

she still couldn't articulate what they were.

I think you just are very overly critical

and not very positive.

I'm sorry if it hurts,

but I'm not here to sugarcoat what I say to you.

You called me and I'm here for the children.

And so, when I come across as saying to you,

"Right, this is what I've seen..."

MICKEY GRUNTS

"..and I don't particularly like it."

MICKEY SQUEALS No! Stop!

You may think it's harsh. That's what I'm here for.

- Yes... - But for you, you're like,

"This woman's come into my house,

"telling me what to do." It's not nice.

No. You...

- KERRY: But you see the benefits. - Yes.

You see the benefits, and I'll tell you,

I've seen improvement in the kids since I've been here.

I was wondering, why am I so upset

if, you know, I have almost all the dishes done,

all the toys are picked up?

'We ate a lot of meals together and they're listening.

'She's done nothing but try to help us.'

And I guess I'm just stubborn.

'I was overly critical of her and I didn't give her a chance.'

At the end of the day, we're all here for the children.

Do you know what I mean?

- Yes. - Yes.

It's gonna be interesting tonight, again, at bedtime.

- Yes. - But, you know,

for the children's sake, we've gotta stick with it.

Hey, look, this is gonna work.

I have to be the one to be like, "Let's, you know, give it a try

"and just see how it works."

YVONNE LAUGHS

'It's great to see Mum and Dad getting with the programme,

'but in order for them to follow the rules when I'm gone,

'we must have a successful bedtime tonight.'

I dreaded trying to get Julia in her own bed

because she's so resistant to the idea of it.

YVONNE: 'Once they followed my advice

'and put the girls to bed, one at a time,

'lo and behold, both girls went to sleep without a fight.'

KERRY: 'She lay down and went right to sleep.'

I was amazed. I didn't think she would ever do that.

I'm very happy that we made the choice

to take the kids out of our bed.

Amazing.

And what time is it?

Three minutes early. That's excellent.

- Yes. - Brilliant.

I wanted to thank you for not just telling me

to take them out of our bed, but giving us a way to do it.

But you know what? You made the decision tonight, not me.

I'm absolutely thrilled.

Raising the kids is great, but I think we can also have couple time.

- What a change. - I know.

It feels great to have my own bed back.

YVONNE: 'And with bedtime a success,

'the Delaneys are on the right path.'

You wanna go check the clock?

'And over the next few days, Mum lived by the schedule.'

Now, look. It's outside play.

'I couldn't believe the turnaround.

'Mum literally jumped onboard.'

You wanna have a snack? No? Zoey, you're eating so nice.

"It's time for bed, little mouse, little mouse,

"Darkness is falling all over the house."

'Now that I've seen so many improvements in such a short time,

'there's only one more thing I need to do.

'Make sure that Mickey is safe and sound in his new home.'

Oh, there he is.

Hi, Mickey!

It's a beautiful day.

I think Nanny Yvonne liked Mickey.

Do you feed him like a horse?

Yeah, he'll eat right out of your hand.

- Mickey, Mickey! - Sit!

Janice has made another complete turnaround,

as far as Mickey and the girls are concerned.

She's putting the children first

and Mickey second.

- Good boy! - Good boy!

'Now that I know that all Delaneys are happy in their own homes...'

MICKEY SQUEALS

Yeah?

'..my week in upstate New York is at an end.

'And all that's left to do is say goodbye.'

It's been an incredible week.

We've all worked extremely hard

and I'm absolutely proud of you.

When I first got to the Delaney household,

I didn't know where to begin. Now, I feel we have made

such a complete change, together.

Children are sleeping in their own beds.

I'm very grateful for the nanny helping us

get the children out of our bed. It's great to have my own bed back.

And sitting at the table eating, which is amazing.

The animals are eating out of their own dishes,

and Julia and Zoey are eating out of theirs.

I'm absolutely just so happy.

'My husband and I were definitely sad to see Nanny Yvonne go.'

We've loved what she did

and we'd like another week to see what else we could fix.

I wanted to give you something that can help you to remember

some of the things that we covered.

Just in case. But I know you've got it.

OK. Thanks.

KERRY: 'She gave us a book of helpful advice,

'for any parenting problem you have.'

And said we should refer to that when we needed to.

Thank you.

Thank you very much.

I have to say, this has been the most rewarding family

I've been with.

When Nanny Yvonne first came, I did tell my husband

that I was going to kick Nanny Yvonne out.

'I am so glad that I stuck it out.

'It really was a wonderful experience for all of us.'

Thank you.

I'm proud of you.

I hope the Delaneys stick to the schedule,

get their lives back in order

and parent their children the way the children deserve to be parented.

- Bye. Thank you. - Bye.

I'm very happy. I feel like she respected us now.

- You take care. - You too. Have a good trip.

Thank you.

'While my week with the Delaneys was extremely messy,

'they now have a clean slate.

'As long as Janice continues following the rules,

'her babies will become well-adjusted children in no time.

'For the kids' sake, I certainly hope she does.'

There you go. Lift up your chin.

OK. Chin down.

SHE PLAYS TENTATIVELY

Julia, that was great.

You're getting better and better every week.

TEACHER PLAYS

So start with two fingers.

JULIA PLAYS NOTE Good. Now one.

Good.

What a great job you did.

You wanna give me a high-five? Yeah.

Fantastic.