Narrator: Coming up...
Is murr breaking bad?
Hello.
Hello. Do you have meth?
Narrator: Will q take the
bull by the horns?
He's finished.
Narrator: And which joker
will be sleeping with the fishes
in tonight's punishment?
Whoa!
Prepare for something
amazing.
Hey, mustache, what's up?
I want my mommy!
I will never forgive you!
Larry!
Thanks for calling.
Today we're working at the
professional coin gallery
teaming up to give some tips to
telemarketers.
But it won't be easy because
our telemarketing presentations
have been prepared by the other
team.
At the end of the
presentation, we'll ask the
employees to raise their hand if
they learned anything of value.
Whoever gets the fewest hands
raised loses.
Operators are standing by.
I wish I could hang up on him
in real life.
Hey, everybody.
Hi, everyone.
We are here to teach you some
tips and tricks on how to
improve your telemarketing
skills.
So, this is a coin and
collection company, right?
Okay.
All right, boys, here we go.
Time to present on telemarketing
skills.
Okay.
So, here are some k*ller opening
lines that we suggest when
you're calling a new customer.
"Are you ready to take control
of your future?"
You're asking a question,
engaging them.
"If I told you I could make
you a millionaire in a year,
what would you say?"
Soft-sell them a little bit, get
them excited.
Mm-hmm.
"Open wide. We're gonna d..."
"open wide.
We're gonna d.P. You with
profits."
"Definitely provide" you with
profits.
Ah!
Nice.
Okay.
"I'm calling from inside your
house."
Get their attention.
That's right.
Okay.
Subjects to avoid...
Subjects you would never bring
up on the phone while
telemarketing.
Of course, crips.
Don't bring up g*ng warfare.
Oh.
A lot of people make that
mistake.
And you don't want the crips to
find out that you've been
talking about them, either.
So that's even worse.
There used to be three of us.
Politics and religion.
That's right below crips as
almost as bad.
Okay.
Methamphetamines.
You'll know when you have a
meth head on the phone.
They won't shut up.
Call Murray, who's a meth
addict.
Right. Yeah, okay.
For instance, let's just... I'll
pretend to dial you.
Okay.
Hello.
Hello. Do you have meth?
You want to change the topic
'cause if I engage him in meth
talk, we'd be here all day
talking about meth.
Okay.
Tips and tricks.
"Give the illusion that the
office is super busy."
I call somebody, I put them on
hold immediately.
Now they' waiting for me.
Right.
Okay, now let's role-play.
We'll use some of our
techniques.
So, what we're going to do is
we're going to call a real
client.
And let's see.
Hello.
This is James from
professional coin galleries.
Please hold.
Did you hang up on him?
Oh.
I did.
I hung up on him.
Idiot.
There you go.
That wasn't good.
By show of hands, how many of
you think that you've learned
something of value here today?
Oh, wow. Five out of five.
Five out of five.
Everyone there thinks they
saw a real class.
We just closed the deal.
What's up, guys? How are you?
Hey, everybody.
How are you doing?
All right, the super-casual
crew is here.
We've been asked to come here
to give you some tips as
professional telemarketers.
So, there's some tips that we'll
take you through here.
Follow these four rules.
Keep pushing.
You're gonna hit obstacles up
front at the top of the call.
"Oh, I got to go."
Just keep pushing through.
Uh-oh.
Oh. Uh, there's an error.
"System error.
Reset the powerpoint."
Oh. All right.
Well, that worked out.
I've never seen that error
before.
Me neither.
Here's our résumé.
So, I'm sal.
Some of the things that I bring
to the table here...
uh-oh.
Oh, no.
Look at sal.
Look at sal.
Uh...
This is not part of my résumé.
This is just...
"Ways to keep the customer
engaged."
The first thing that people
do when they realize that they
don't know you is they want to
get off the phone.
It's the very first thing they
do.
How do we keep them engaged?
Uh-oh.
Oh, god.
We have some technical
difficulties.
The audio sound bite attached
to the error is just so odd.
It's the new o.S.
"It's the new o.S."
Okay, so, here we go.
Subjects to avoid.
This is huge.
First things first... you
don't want to bring yourself
into it, right?
This call is about them.
This call is about what they
need.
Okay, the economy.
Especially in the economic
landscape we find ourselves in
now.
Here we go, here we go, here
we go, here we go.
And then fupas.
"Frequently undervalued...
Personal assets."
Yeah.
You don't want to be talking
about them.
That's what fupas...
I thought it was something else.
Because people don't know
basically what their portfolio
should be valued at, if that
fupa's inflated.
Yeah.
Okay.
Let's play phone-call roulette.
Sal.
Oh, my god.
We left you the number of
somebody to call.
Use the speakerphone there.
Okay, we have a lead on a
Bernard.
Hello.
Hello, Bernard.
My name is sal.
I'm calling from
professional coin galleries.
Okay.
Do I have something that's
gonna interest you.
What do you have to interest
him, bud?
This week only I have a very
hot, uh... Coin.
And I have a great deal on it.
No, I'm not interested.
Thank you.
Joe, get in there, bud.
Help him out.
Hey, Bernard.
Joe's here.
Uh...
But wait. There's more, bud.
Let me ask you something, Bern.
When you wake up in the morning,
do you feel like a winner?
No.
We can turn that around with
a championship coin from the
national baseball hall of fame.
You know who gets those coins,
Bern...
Winners.
Bern?
I think we...
Yeah, we lost him.
So, that didn't work.
Okay, so, this is it.
This is how you close. Joe.
Here we go. Great.
I sold everyone in that room
something that night.
I sold a good time.
Okay, so...
Uh-oh.
I'm just gonna close the
whole thing so it doesn't pop up
anymore.
By show of hands... please
raise your hand if you feel that
you actually learned something
or can take away something from
today's presentation.
Oh, I got to see this.
Okay, so, one.
Oh!
Uh-oh.
Narrator: Joe and sal
couldn't seal the deal, so
they're hanging up on the loser
board.
This is a wishing well.
It's for wishin'.
And we're about to tell
people what we've been wishing
for.
Unfortunately, our crazy
wishes have been given to us by
the other guys.
If you can't tell people what
you wished for, you lose.
h*!
I wish he would stop that.
Murr, how many chances would
it take for you to spear one of
these fish?
These are mall fish.
They're not normal ocean fish.
I could spear one of these.
Let me tell you what I wished
for, okay?
"I wish I could have lunch
with my grandfather just one
more time..."
I wish that I could have
lunch with my grandfather just
one more time...
Aww.
"to tell him how much I
hate him."
to tell him how much I
hate him.
Where are you going?
What was your wish?
Oh, my god.
Oh, my god.
Make it good.
I'll wish with you.
You know what I wished for?
"That the gerbil would just
come out already."
I wish...
I wish for world peace.
Aw!
Yeah, that's all I wished
for, just that.
Joe, if you had one wish, what
would it be?
Three new best friends.
Nice.
You know what I wished for?
"I wished that my girlfriend
doesn't find out about Dalton."
I...
I wished that my girlfriend
doesn't find out about Dalton.
The pictures I'd have to
explain.
Mm.
How about you, bud?
What did you wish for?
That my new job is gonna be
good.
Dalton's gonna have a great
job later.
All right, man.
Finish your walk.
Take care.
There you go.
Oh, nice.
Know what I wished for?
"I wished that the police
don't find the hammer."
I wished that the police
don't find the hammer.
'Cause then I'm done.
I'm looking down the barrel of 8
to 10.
Is that an alarm?
I think they found the
hammer.
You know what I wished for?
"I wish I had less Booty and
more badonkadonk."
I wish I had less...
I wish I had less Booty and more
badonkadonk.
"Can I get some of that
badonkadonk?"
Can I get some of that...
Just making wishes.
You know what I wished for?
"A new racecar bed."
A new racecar bed.
"Also, cocaine."
Yeah.
And also... and also, cocaine.
And the racecar bed, though.
But mostly the cocaine.
What was your wish?
Hey!
Okay, we'll hug next time.
Cool.
Good luck.
What do you think she didn't
agree with, the cocaine or the
racecar bed?
What did you guys wish for?
I wished for a better job.
Okay.
You know what I wished for?
I'll tell you what I wished for.
"I wished that I could meet
you..."
I wished that I could meet
you.
"so that I could destroy
you."
So that I could...
Destroy you.
What happened?
What did you say?
I wished that I could meet
you.
Okay. What else?
Oh, god.
Nice to meet you guys.
Oh!
Have a great day.
You too.
You guys are k*lling me.
Narrator: Murr and sal's luck
dried up, leaving them on the
loser board.
We're here at the boardwalk
at seaside heights offering to
analyze other people's dreams.
The entire time we'll have to
do and say what the other guys
tell us.
If you think that's easy,
keep dreaming.
The goal is to get a tip.
If you do not get a tip, you
lose.
Wake up. Wake up.
Ah. I had the weirdest dream.
About what?
It was a joker versus joker
challenge.
Ah!
Have your dreams analyzed,
bud?
Try it out. Sit down.
Here we go.
Did you ever buy one of those
little dream books?
I kept a dream journal
growing up.
Do you still have it?
Not that we would use it for
anything.
I'm just gonna ask you a
couple basic questions so I can
get an idea.
Do you know if you dream in
color or in black in white or
both?
You do?
Yeah.
"Has the color pink been in
any dream?"
Has the color pink ever been
in a dream?
Do you remember just by chance
it could've been?
"Oh"
man.
Ah...
How often do you think you dream
a week, even if you don't
remember it?
"Oh"
it's all good. It's all good.
I'm just gathering information.
"In any of your dreams, have
you seen a bird?"
Have you ever seen a bird in
your dreams at all?"
All: "Oh"
holy
hoo!
Sal, pick up that dream
catcher.
Hold the dream catcher up to his
mouth.
Catch his dream.
Just go ahead and tell me
your recurring dream... this is
a dream catcher... if you can be
as specific as what you
remember.
I'm just catching.
Get it right up to his mouth.
Okay, just leave it there,
sal.
Okay.
Now put it on your face, sal,
and take his dream in.
Suck it in.
Sal, put the dream catcher
right on your head.
And when was the first time
you remember?
All: "Oh"
oh
"that whole dream was about
me."
That whole dream...
Was about me.
So, that's it.
No way are you getting a tip.
It's completely free.
There are no strings attached.
We accept tips.
You don't have to give them.
No!
You're not a tip catcher.
Here we go.
Hello, guys.
Free dream analysis.
All right.
Ah. What's your name?
Brian.
Brian?
Hey, my name's Brian, too.
A couple of Brians.
Come on in.
All right.
Tell me about a specific dream
you've had.
Um...
A dolphin?
"How long have you been bi?"
How long have you been bi?
W-What?
"By"... you know, like by
land, by sea.
I'd be on the land, and...
Yeah, yeah.
"Have you ever k*lled anyone
in a dream?"
Have you ever k*lled anyone
in a dream?
No.
"Oh, I have."
I have.
"I mean, not people."
Not people.
"Dogs."
Dogs.
Oh, my god.
That's terrible.
"Have you ever had any wet
nightmares?"
Do you have any wet
nightmares?
What?
No?
Q, look next to you.
You see those animals?
Make the elephant and the bull
hump.
Right. So, um...
Keep it going.
All right. He's finished.
Brian, you know, this is totally
free.
The only thing is we do accept
tips.
Uh-uh.
Oh, Brian!
Oh!
I'll get that in for you,
buddy.
Touché, touché.
Narrator: Sal's worst
nightmare has come true.
He's tonight's big loser.
Ahoy, mateys!
Sal's the big loser, so we're
taking it to the high seas for
his punishment.
Sal, you're a tour guide on
harbor line cruises.
You just got to go out there and
spit some facts about
New York City.
Well, the facts that we've
written that we consider facts
on these cards.
I'm not saying the first one.
Yeah, you are.
Anchors aweigh.
We're in this boat.
That's sal's boat.
He's giving a tour right there.
Check, check.
Can you guys hear me?
How's everybody doing today?
Let the facts begin.
Holy
so, I'll start off by
introducing myself.
My name is sal vulcano.
I'm new with harbor lines.
Okay, bud, read the card.
Friendly reminder before we
start, guys... I work on tips.
So don't be a...
Don't be a what?
Don't be a what?
A boat full of, uh...
Cheap
we're headed uptown, and this is
in the direction of the Bronx.
Behind you, you see the
verrazano-narrows bridge.
That connects Brooklyn and
staten island.
Of course, staten island is also
home of the wu-tang clan.
Dr. Paul DeLuca as well, who...
Who did my, uh...
Who did your what, buddy?
What did he do?
Dr. Paul DeLuca from
staten island did my, uh,
hair-transplant surgery.
I have fake hair.
So, the Hudson river... it's the
river we're on, obviously.
It's been ranked the 33rd most
polluted body of water in all of
the United States.
It would suck if we had to be
in the water for any reason.
Yeah.
What's the next card say?
What's the next card say?
Thank you so much.
Enjoy the rest of your tour.
I'll meet you back on the shore.
I'm gonna kayak back to shore.
Of course I am.
Why did I think I would just be
giving a tour?
Next card.
Yeah, to be clear, I'll be
taking a kayak back to shore
right now.
Next card.
Smell ya later, suckas!
It's time to kayak, baby.
Get your swimmies on, b*tch!
In that gross New York water!
Holy
you thought you were gonna
give a tour?
That was the punishment, really?
This is bull
get in!
Stroke, stroke, stroke.
Looking good, buddy!
Looking good!
Where am I supposed to go?
That way!
Wait. You're not really
pulling away, are you?
Yes.
Oh, that, man.
What happens if a boat comes
charging at me?
Aah! Aah! What? What?
What's in the water?
What's in the water?
Wait.
What are you doing?
What are you doing?
I got to get away from the
eels, man!
You're just going in circles.
I just saw a eel.
I'm telling you.
The most important thing is
to not panic and to have fun.
Shut up!
Sewage everywhere!
You're part Cuban, right?
Yeah.
So this is kind of like how
your ancestors got to america
anyway.
It's in your blood.
Aah!
Whoa!
What's the matter?
You're out of energy?
Come on, you're almost there.
You're almost there, buddy.
Man overboard!
Get on the boat!
And that's how you sink a
loser, gentlemen.
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03x25 - Up Loser's Creek
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This hidden-camera series follows three lifelong friends -- Brian "Q" Quinn, James "Murr" Murray and Sal Vulcano -- who take dares to an outrageous level.
This hidden-camera series follows three lifelong friends -- Brian "Q" Quinn, James "Murr" Murray and Sal Vulcano -- who take dares to an outrageous level.