[door opens]
[door closes]
RECEPTION
[bell ringing]
Hello!
- [bell rings]
- Seriously, I just rang the bell.
You saw me.
[Olaf sighs]
Hello!
- Over there.
- Yeah.
[Olaf] Hello?
Paramedics.
Hello? Who called us?
[patient in distance] Hello.
Hi. Coming.
[Olivia] Hi. Did you call us?
Yes, a resident fell. Mr. Heiweg.
- Come with me.
- [patient shouting]
[patient 2] Where is my banana?
What's all this?
[Mr. Heiweg] Oh, um
- When did this happen?
- [Mr. Heiweg groaning]
- [nurse] I just found him like that.
- Mr. Heiweg, can you hear me?
[groaning continues]
[patient 2] Where is my banana?
[Olaf] Good morning.
Excuse me, can I leave you alone?
One of our residents needs to be washed.
Yeah, sure.
- [Olaf] How did this happen?
- [Mr. Heiweg mumbles]
I fell.
Does it hurt anywhere?
Does this hurt here?
Or here?
- [cries out]
- Oh, okay.
I see.
Take it easy. Don't move.
[clattering]
I'm going to try to very carefully
raise your arm.
Don't be scared.
There you go.
[sighs]
[blood pressure monitor beeps
then whirs]
When was the last time
you changed your clothes?
Mr. Heiweg?
- Can you remember?
- Uh
[clattering continues]
[patients whimpering]
[Olaf] Did you bump your head
when you fell?
Uh, I I don't know.
- [patient] Hello.
- [glass shattering]
Um, I'll just go have a look, okay?
[patient wheezing]
- [patient in background] Hello.
- Hi.
Um, I'm Olivia. Do you need anything?
[patient in background] Hello.
Where are your shoes?
[patient in background] Hello.
Can I come with you, yeah?
[music playing]
[patient in background] Hello.
[Olivia] Hello.
Hi.
I'm gonna just
Do you mind if I take a look over here?
- [groaning]
- My God. Um
When's the last time
someone looked at this?
No, thank you.
[Olaf] All these people are neglected.
[sniffs]
Get the mattress.
What?
The vacuum mattress. Get it, please.
Okay.
[patients groaning]
Call Dispatch and let them know.
[patients yelling and groaning]
We're taking them all.
BERLIN ER
EMERGENCY ROOM
[siren wails]
- [Nezire] Good morning!
- Hey, Zanna.
- [Zanna] Sex shop delivery
- Ooh. Why, thank you!
How are things?
- Pretty good, actually.
- [Zanna] Yeah?
The high blood pressure
was admitted for overnight monitoring
and Orthopedics examined
the knee patients.
They can go on the surgery list.
[Nezire] I'll have them both
taken upstairs then?
- [Zanna] Perfect.
- I'll take my next patient in room four.
Oh, strawberry today.
The patient in two
is waiting to be admitted.
In three, suspected deep vein thrombosis,
waiting for ultrasound.
Uh, can I use this?
- So
- [Beck] There she is!
The lady who can work miracles!
You were supposed to make my life easier.
And you delivered.
The ER doesn't resemble
a frickin' w*r zone anymore
and the beds upstairs are full,
thanks to you.
Keep up the good work, Dr. Parker.
I will.
Seriously?
- [Dom] Zanna?
- Yeah?
It's about Viktoria.
[people muttering]
[indistinct conversations]
Uh, sorry.
[Viktoria, distorted] Hey, lover!
[sound distorted]
[sound cuts back in]
- [sprays]
- [sniffs]
[sighs]
- [sound distorted]
- [footsteps approaching]
[distorted] Hey.
- All good?
- Yeah.
[Zanna, distorted]
I've hardly seen you recently.
Huh? I just
Uh Yeah.
Lots of surgeries upstairs.
And lots to do. Yeah.
At least no guerrilla warfare anymore!
- Guerrilla? Right. Yeah.
- Mm.
Hmm.
Did you hear about Viktoria?
Huh? What?
Well Security found her body outside.
Overdose.
Yeah, yeah.
Yeah.
It's terrible.
- You wanna grab a coffee or
- [door closes]
Hmm.
Guess not.
[distorted] Ben.
Could you look at the guy
that fell in triage?
Probably dislocated his shoulder.
Ben?
Huh?
Can you take a look at that patient?
Tell me. Is he, uh,
wearing a monster costume?
Yeah.
- Yeah, right.
- Yeah.
I guess I'll take a look at him then.
Yeah. You got nothing to do?
[distorted] My patient's being examined
by a surgeon.
They're pretty busy now,
thanks to you guys.
Yes. Yeah.
[Kian] Ben?
Come here.
Are you on something?
Nope, no, I, uh No.
[distorted] Hey, Ben.
Where can I find orange juice?
- Orange juice?
- [Afrim] Yep.
[Kian] Vending machine.
[Afrim] Vending machine. Thanks.
- [sound cuts back in]
- [phone ringing]
[Afrim] Here you are! What's up?
My break.
I just spoke to my patient.
Nobody cares about him.
Can you help?
Ask Kohn.
I can't find him.
Come on. He feels like he might vomit.
Then he's not an emergency patient.
And I'm busy.
You're on your break! Have a look now.
Jesus.
I'll look at him
then you leave me alone, okay?
- [scoffs]
- Great. Bring my coffee.
[device beeps]
Thank you.
[in Turkish] Giddy-up!
[Emina, in English]
Kian, baby!
- Come on now.
- All right. Let's go!
[Ben] You have to stay put so I can
take a look at your shoulder.
- Wait. Let me just Let me help, Doc.
- Huh?
[groans]
The shoulder, Doc. The shoulder, man.
I can't treat your shoulder
with this thing on.
- Oh, f*ck.
- Awesome.
Okay.
- And
- [groans]
On three. Okay? Okay.
- Wait. Okay. Wait, wait.
- Yes. One
- It's hooked. Stop!
- And
No, no, stop!
[groaning]
You ripped my goddamned
nipple piercing off, you as*h*le!
What the f*ck is wrong with you?
f*cking ripped my nipple
- [groaning]
- Oh, one moment, okay?
[patient groans in pain]
Uh, uh, uh Jenny?
I need tissue adhesive and compresses
because my guy accidentally tore
his nipple ring off.
Oh.
Ouch.
Be there in a sec.
To the triage
[phone ringing]
room.
[patient groans]
[patient] Holy sh*t!
g*dd*mn it!
Get out!
Yeah, trouble is, you can't really talk
to each other with that console.
It always happens with cheap online games.
Like my buddy? Connects his headset
to his laptop and off he goes!
[patient] Ah. I see. The problem is that
- you're not playing on the same console.
- [Afrim] Yeah. Mm-hmm.
- Yeah.
- Right.
[Afrim] I should play games
where you can cross-play with audio.
- [patient] Ah.
- So, once more
Have you thrown up since last night?
No.
I guess I shouldn't have come here.
I was just scared last night.
It's not like we're busy with everything.
Okay. But it's better
to have it checked, don't you think?
[slams drawer]
You have high blood pressure
and you're overweight.
If you keep up this lifestyle
then you will definitely be a regular
in the ER in the future. Get it?
I'll call one of the nurses,
they'll remove the IV.
[Afrim] Need anything else?
Nah. Thanks for the orange juice.
Any time.
[in Turkish]
Sis.
Hey, sis!
[in English]
Why were you being such an as*h*le?
I'm the as*h*le, huh?
Seems to me that guy's obese
and needs to eat less.
Hey, I have the feeling
that he's actually not okay.
Yeah, and "I have a feeling"
is not a diagnosis.
- Jenny.
- [Afrim] Oh. Come on!
I took a look at him, okay?
I need a smoke.
[Mr. Heiweg groaning]
It's too much.
Are you okay, Mr. Heiweg?
[groaning]
We're almost there.
Yeah?
- [groaning]
- Good.
[Jenny] Dr. Parker?
Yeah?
[Olaf] Hello?
What do we have here?
[Olaf] Femoral neck fracture.
Was lying in a shitty seniors' home
in Rixdorf.
Belongs to Cure Pulse Equity.
Yeah. Okay. Take him to the bays.
- I'll be right with you.
- Okay. Yeah.
Lots of neglected residents.
Urinary infections, bed sores,
malnourishment, you name it.
We had to bring 12 people as inpatients
to three different hospitals.
- Okay, well
- Are you okay, Mr. Heiweg?
All right, let's move him.
Carefully, please.
- Jenny, we need more room.
- Yep.
Uh, Dom, can you take over, please?
Thank you.
Coming.
Hello. I'm Dr. Kohn.
We're going to move you carefully now.
- [Mr. Heiweg groans]
- Lower him.
Yes.
One, two and three.
[cries out]
[Jenny] A bit lower still.
Okay.
And off we go.
[patient] Ouch, that hurts.
[Zanna] Let's have a look in stall two.
What's all this?
Where's my banana?
[Zanna] Okay. Here.
[patient] Where is my banana?
We need a few more people here, please.
Okay. Easy.
[announcement over PA system] Anton Niels.
[Emina] Yes. Very good.
Thank you.
- Hi.
- Hi.
Can I ask you a question?
Wanna know my star sign?
No, you're a Scorpio.
It's about something else. Um
What would you do if you caught
a colleague making a mistake
and then tried to cover it up?
I'd throw something at them.
You should never let anyone
tell you what to do.
Follow your gut feeling.
- [both chuckle]
- Thank you.
[in Turkish] Sis!
Can you come?
[in English]
Yeah.
Sorry, a really
critical medical emergency.
Thanks.
On my way.
What are you doing?
I told you something was wrong with him.
He's eating cotton.
Scoot over.
What the f*ck?
What the hell are you doing?
[patient stammers]
I I wanted to
Why would you do that?
[patient] I was hungry.
I saw it online.
That's what models do to stay skinny.
My God.
I'd like to examine your stomach.
Lift your shirt, please.
When was your last bowel movement?
[gulps]
Uh, a few weeks ago?
I have to palpate.
Hard as stone.
We'll have to do an X-ray.
and a surgical team should have a look.
[winces]
[Emina] If you keep this up,
it'll lead to bowel obstruction.
That's life-threatening.
I apologize.
Man, it's all good.
Don't worry.
[groans]
Okay. You'll be fine.
We'll send someone you can talk to.
Henry Bäcker, yes.
Perfect, thanks.
I told you something was wrong with him.
You'd have sent him home, right?
Then what?
The ileum would have torn open his gut.
It's "ileus."
And he would've been back here
way before that.
[sighing] Can't you admit you were wrong?
Just once?
[phone vibrating]
I'll let you know if that ever happens.
- Bruno? I'll be right there, okay?
- [Bruno] Mm.
Mm-hmm.
[Emina speaks indistinctly]
- Anything else?
- [Afrim] No. All good, thanks.
How do you like it here?
A bit stressful.
And I get the feeling
that everyone here
is so f*cked in the head.
Ah, that sounds about right.
Yes, you too. Have a nice day.
So why do I pay a real estate agent
if, in the end, I'm the one
who finds the apartment?
sh*t.
You're moving?
Thinking about it.
- Ms. Schütz, you're next!
- [Ms. Schütz] Yeah.
- Let me see your eye.
- Here.
Well, it's not so bad.
- [Afrim] Hi, Ms. Schütz.
- Hi.
[Emina] Next bed on the left, okay?
Okay.
Leaving Neukölln?
Leaving Berlin.
I've got an interview for a job in Munich.
You're going to Munich?
Maybe. It's only a job interview for now.
When were you gonna tell us?
You're leaving me alone with Mom and Dad?
Afrim, I'm moving for a job.
It's quite normal. It's what people do.
It's normal, huh?
Yeah, right. Well, go then.
You don't want me here anyway.
Afrim
Afrim!
[Olaf] Mrs. Jansen?
[labored breathing]
What are you doing out here?
[stuttering]
I'm looking for my car.
- [sighs]
- My car's gone.
Aw, it's not the end of the world.
Come on. Let's go back inside!
Christian!
[gasps]
Well, there you are!
- My car
- Yes.
- It's gone.
- Right, I'm not Christian.
We should just get back inside.
Come with me.
You feel a bit warm to me.
Let's go check why your breathing
is labored, Mrs. Jansen, huh?
You're such a good son, Christian.
Nah.
I'm not your son.
[door opens]
Okay, come on.
All right, all right. Okay. Come on, Mama.
Come on.
Ah.
We'll go back inside.
- [sprays]
- [sniffs]
- [sprays]
- [sniffs]
- [spraying]
- [sniffing]
[breathes deeply]
- [sound distorts]
- [pulsing sound]
[breathes deeply]
[wheezes]
Do you mind taking
a deep breath for me, please?
[patient inhales, coughs]
Where is my banana, huh?
And one last time, Mr. Weiss. Deep breath.
- [knock on door]
- Yeah?
Very good.
I just wanted to see how he's doing.
[Zanna] How he's doing?
[chuckles]
Yeah?
He has pneumonia.
We have to admit him to the floor.
Outside, there's someone
with a hip fracture,
another lady with dementia,
and someone with lots of bed sores.
You should be ashamed.
You were responsible for these patients.
[nurse] You don't talk to me like that.
You have no idea.
You have no idea what I do every day
for these people.
- [Mr. Weiss] Yeah.
- Okay, Mr. Weiss.
And ever since Cure Pulse
took over this place over six months ago,
we lost four of our caregivers
- and our budget was reduced by a third.
- Mm-hmm.
So while they stick touch screens
at our front reception
- and their logos on the wall
- [coughing]
- Yeah.
- I tried a hundred times
to inform our manager
about this dire situation,
and every time, all I hear is,
"We're looking into it."
But they don't do anything.
And I have considered quitting many times.
But what then?
Hmm?
Then
nobody who cares about
these elderly people
will be working there anymore.
So, don't talk to me that way.
[Mr. Weiss coughing]
We're almost there, Mr. Weiss.
If, uh
If you don't mind,
I'll look at the top of the chest.
- [phone ringing]
- [coughing]
Give me a second.
- Go away!
- [yelps]
Leave me alone!
- [ringing continues]
- [coughing continues]
What's up?
[Nezire] Patient with severe sepsis
coming in. Daniel Neumann.
- What?
- He'll be here in two minutes.
Hey, you two. What happened?
[Liam] I don't know.
All of last week, he was fine.
But when he went to bed last night,
he said he wasn't feeling well.
And now I look at him
- and I don't know what's wrong.
- You're giving him antibiotics?
- Yes. Here's the doctor's file.
- Good. Wait a minute, please.
Here. Thank you.
Daniel, can you hear me?
Daniel, we'll take care of you, okay?
Take him to the trauma bay.
- Liam?
- You'll be fine, my love.
You'll be fine.
Sit down for a moment, okay?
We'll notify you once we know more.
[Liam] But he's gonna be okay, right?
We'll do all we can, okay? I promise.
Trixie? Uh Can you find a quiet place
where Mr. Kowalski can wait?
- Sure.
- [Zanna] Thank you.
Okay, would you come with me?
You can sit down over there.
It's a bit quieter.
I'll be right with you.
Bandage is soaked with blood and pus,
surgical wound is infected.
It's a severe sepsis.
Let's take more blood cultures
and give him more fluids.
[Kian] His median pressure is too low.
We'll start with noradrenaline.
- Mm-hmm.
- [Kian] ICU has a bed for him.
- Ten minutes.
- Perfect.
[Kian] Let's hope he gets through this.
The next few hours are critical.
[water bubbling]
[monitor beeps steadily]
[Dom] This, to me, at first glance,
looks fine.
I have one patient before you and
Um Are you okay?
Okay.
- [Olivia] Mr. Kohn?
- Yes.
- Hi.
- Hey.
- Olivia.
- I know. Can I help you?
Yeah.
I'd like to speak to you about
last week's patient.
The anaphylaxis.
[Dom] Uh Okay.
[Olivia] I know what you did.
Which patient are you talking about
and what did I do, exactly?
Um
The guy with the allergic shock
who nearly died in the hallway.
Mm-hmm.
I know that only noradrenaline
was on the plan.
You entered the second medication
after he almost choked to death
and told then Dr. Parker
Nezire was the one who made the mistake.
- Are you sure?
- Yeah.
What exactly did you see?
That I added,
or maybe corrected something or
Or did I give medication
and forget to enter it into the plan?
No.
What I saw was
you added the second dose
I mean, that you added the steroids
to the plan afterwards.
[Dom scoffs]
But we do that all the time.
Documentation is essential for everyone.
Do you really think I would
try to falsify the plan
and then have Nezire take the fall?
If I remember correctly,
I actually defended her, didn't I?
It was a crazy night.
We had to go analog, no computers.
Mistakes happen, right?
Olivia, how long
have you been working here?
Why?
Because I think it's just super cool
of you to come to me to talk about it.
I wish there were more people here
who gave a damn about the patients.
If you'd like,
how about we both go to Dr. Parker
- and take care of it once and for all?
- No, no.
Sorry. I
You sure?
Look, I just wanted
- to mention it briefly, but I
- Okay.
I mean, we don't have to
I know that an anaphylaxis looks awful,
but nobody got hurt in the end.
And I actually learned
a whole lot that night,
just like every day down here.
We're all learning, yeah?
Right.
- Sorry.
- No, don't be.
- There is no reason to apologize.
- It was totally unnecessary.
- I shouldn't have mentioned it.
- It's fine.
If you recall anything else
or if you want to talk,
you know where to find me.
Okay?
Thank you.
No.
Thank you.
[monitor beeps steadily]
[sound distorted]
[exhales]
[sound cuts back in]
[phone ringing]
- [Bruno] Dr. Parker?
- [Zanna] Yeah.
Patient coming in right now. Male. 17.
Was beaten up during a police raid.
Head injuries.
GCS 7.
Uh, get the trauma bay
and trauma surgery ready, please.
- [Bruno] Quick.
- [door opening]
[Zanna] Kian, would you prepare
the respirator?
[Kian] I'm on it.
- Hey.
- [Trixie] Hey.
Severe head injuries.
Suspected internal bleeding.
[Trixie] Bed or handover?
Uh I'd like to intubate first, please.
[patient exhales]
[Kian] sh*t.
Afrim.
[elevator] Ground floor. Emergency room.
Hey. We don't need you after all.
Is Ben in there already?
No, not yet, but all good.
We have it under control.
What's wrong with you?
Emina, please don't go. Please, don't.
Trauma surgeon in the room.
[Zanna] Central line placed.
Where's Dr. Weber?
No need, I'm here.
Emina
- What's going on?
- Where's Dr. Weber?
Afrim?
Bruno, please take Dr. Ertan back outside.
- Emina, come.
- What happened?
[Bruno] GCS 7, stable cardiovascular.
That's all we know for now.
Was he conscious?
Was he conscious?
Hey, Emina. Emina! Emina!
Please leave. Hey. We'll take care of him.
- We're doing our best.
- He's my brother.
- Emina, come with me.
- I can help him.
- It's okay.
- I can help him!
I can help him!
- Let me go!
- [Bruno] We got this.
We can do this.
Hands off of me!
- [Zanna] Bruno!
- Yes.
I need Dr. Weber.
- Right now.
- [Bruno] Okay.
[Zanna] Let's prepare him for surgery.
[Zanna] Where is Dr. Weber?
[faint, distorted ringing]
[ringing continues]
[Bruno, distorted] Ben?
- [knocking on door]
- Ben?
Ben, are you in there?
Ben, we need you in the trauma bay.
What is it? What is it?
Afrim has been admitted to the ER.
He's lying in the trauma bay.
He's in bad shape.
Okay. I'm coming.
[Kian] Ben.
What happened?
The CT shows a large subdural hematoma.
Midline shift, ventricle compressed.
We need to relieve the pressure.
Neuro can't make it on time.
[stammering] Emina has
to drill the hole, I
Ben, Emina can't perform a trepanation
on her own brother.
You have to do it.
Yeah. Yeah, yeah. Yeah. Okay.
[breathes deeply]
I'm sorry. sh*t.
All right, good?
Good. Scalpel.
Trepanation, incision
parietal plateau, left
[Emina] What happened?
He was out with some friends
and there was a police raid nearby.
Somehow he got caught up in it.
The police officer who hit him says
it was self-defense.
And how bad is it?
Emina, you know it's too early to tell.
Thanks.
I called your folks.
They're here.
[door opens]
[door closes]
[monitor beeps steadily]
Curette, please.
[Kian] Curette.
Drill, yeah?
[drill whirring]
[exhales deeply]
[drill whirring]
[Ben groans]
[Ben exhales]
Okay, I'm through.
I'm through.
[panting]
Everything okay?
Our neurosurgeon colleagues are here.
[Kian] Ah, great timing, colleagues.
[breathes shakily]
[in Turkish]
How is he?
He's stable.
[sighs] Okay.
He had cerebral bleeding that
we were able to stop.
But he's in a
coma.
In a coma?
But he'll wake up, right?
[Emina] Maybe.
[father] Oh!
[sighs]
The doctors here are
taking good care of him.
[in English] You're a doctor.
Why aren't you taking care of him?
Hmm?
[in Turkish] Tell me how he really is.
Will he die?
No! I don't know.
You don't know?
You don't know
- Mother, please calm down.
- if my son is going to die?
Don't lie to me.
If something happened to him
- take me to him! Is my son dead?
- No! Mom, please calm down.
- Take me to him!
- Calm down, will you?
[sound distorts]
You need to give her a moment.
[whimpering]
[panting]
[Emina panting]
[in English]
Emina?
Hey.
Let's breathe together, okay?
Take a deep breath.
- [whimpering]
- [inhales]
[exhales]
[inhales, exhales]
[whimpers softly]
[Liam] I spoke to a doctor friend of ours.
She told me Daniel's surgery
might not have been necessary.
They have to cut his leg off.
[water bubbling]
I could have just taken him
home with me
if you hadn't talked him
into the operation.
[sprays]
[Zanna crying]
[sirens wail in distance]
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