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01x03 - Customers & Content

Episode transcripts for the TV show, "Side Hustlers". Aired: March 1, 2024.*
Watch/Buy Amazon


A competition that follows the mentoring of female entrepreneurs to grow their side hustles into potential full-time businesses.

01x03 - Customers & Content

Post by bunniefuu »

[upbeat music plays]

I'm telling you this with love.

- Yeah.

- You're k*lling your business.

I just think that we have

different visions,

especially for what I believe

Lightly could be

versus what you think Lightly

will be, as well.

- Okay. - You have to be able to

be moldable.

If you can't actually be

moldable,

I'm not going to be able to go

into business with you.

As sad as it makes me feel,

like, this is just business.

I just don't see this

partnership working out right

now.

- I totally understand, and I

appreciate you being, like, so

forthcoming,

because I don't want you to

waste your time.

I don't want my time wasted.

- I'm going to be your number

one customer,

I'm going to be your number one

cheerleader,

and I'm going to be rooting from

the sidelines on your side

hustle.

- Thank you. I appreciate you.

- I love you, Dominique. - I

love you.

♪ Gonna work through it ♪

- Oh. - Oh!

♪ All the growing pains ♪

she doesn't feel like it's the

right fit for her and mentoring

me.

- Bye, my dear. - Bye.

the positive things we have

going on, and

pick myself back up tomorrow.

[upbeat music plays]

♪ This world is my audience ♪

♪ Don't be thinking that the

show is free, no ♪

- It is Sunday.

I am about to get ready for a

full day of work.

And I don't think Bo really

wants to work today.

So tired.

♪ Don't be thinking that the

show is free, no. ♪

- On my way to go get all four

brand-new tires

thanks to the Ally Emergency

Fund.

It was such a blessing that they

were able to help me with

something like this,

because getting my kids back and

forth and work and my side

hustle.

It weighs on your tires, so this

is definitely a blessing.

- I have landed in New York

City.

Gonna set up my booth this

morning.

Setup always takes a lot longer

than you think.

♪ Eyes on me ♪

♪ This world is my audience ♪

♪ Don't be thinking that the

show is free, no, no. ♪

- My girl.

- Hey. - [laughs]

- Not my girl. - My girl.

- It's hot as hell out there. -

It is.

And I know you're traveling

soon. - Yes, girl.

We're going to Puerto Rico. -

Oh, I've never been.

Never, never been. - No?

But, obviously, it's almost time

to meet Emma.

- I know. I'm, like - I know,

and present her stuff.

Are you?

How are you feeling about it? -

I just

I feel a little anxious about

it.

Unfortunately, I was not able to

attend the pitch.

We had a lot of business at our

Amp headquarters that needed

Angel. I'm so proud of you.

- I don't want her getting no

crazy, like, "These girls don't

have it together.

They're not on the same page."

I don't want her getting that

vibe at all. And maybe we

position it like,

"Emma, you know you're the

marketing mastermind.

"This is what we agree on.

What do you think we should

really focus on?"

She can maybe guide us to what

the priority should be.

- Yeah, 'cause I feel like we're

still sh**ting in the dark.

- We are. - Like, we're just,

like

trying to figure out what's

going to stick. - Right.

Realistically, we have to go

into this meeting with Emma

and present her with two

options.

"You invest in Amp, and in three

months, we can turn things

around

"and really have something

scalable, viable.

We'll be on our way to being a

million-dollar brand." Or

- There's no more Amp.

- We're out.

about a couple of months, if

that, of runway left.

Currently, we're down 89% in our

e-commerce business.

- We need to build a business

that makes money,

not a business that we are

paying to keep afloat.

- Emma is going to see that

at the end of the day, we are

going to work until

there is a solution. This -

Right. Yes.

- We're like cats with nine

lives. - Yes.

- It's like - We on

Which life we on? No, girl, we

crossing 'em out.

We're literally, like, on life

number eight.

- I know.

- Everything is on the line.

There's no plan B.

[upbeat music playing]

- Good. - I'll help out with

some potatoes.

- Yes.

So Emma wants me to change the

name

to a more pet-innovative

company.

- What names have you come up

with?

- Fuzzykins.

[Bo whining]

- I don't think so. - No.

Cuddle Monster.

Snickerdoodle? - Nope.

- Wiggle Puff.

- Sounds like you're gonna need

some help on the name.

That's the one thing that I

really struggle with is

marketing

and finding something that's

going to speak to the consumer.

Purr Lock. - Pass.

- Niblet? - No.

[whining]

I do think that she has a really

good vision for the company,

and I think that being

open-minded to those suggestions

is key in this process.

If you're closed-off, you're not

going to learn anything.

However it turns out, I just

know that it'll be amazing.

- Well, I'm nervous for you. -

Yeah. Okay.

♪ Sweet like honey ♪

I don't think that's fair

because, you know,

ROSEZETTA: Lesheka? - Hello.

- Hi, I'm Rosezetta. - Nice to

meet you.

- Nice to meet you. Come on

back.

So, we need to think of the

equity. You know, how are we

gonna do that?

I think it should be half.

- I mean, I've put a little more

work in.

I don't know about half. 60-40.

- I'm not doing 60-40.

So it's very nerve-racking just

to be meeting with someone and

not

knowing going into it what to

even

- So just tell me everything.

- Okay, so,

the business was started with me

and my child's father and his

mother.

- Okay. - Uh, 2019.

- What's the name of the

business? -Um, Chicken Chops N'

Kool Aid.

- Chicken Chops N' Kool Aid.

That sounds super fun.

- Very. Last year,

my kid's dad, Nic his mom

passed away from stage four lung

cancer.

Right now, we're trying to set

it up to where we both have

50-50 of it,

uh, because we have an investor,

and she's investing,

but she wants it to be 50-50.

- And so right now, there's

nothing in writing?

- Nothing. - Okay. So that is

crucial

because what I will say

business partnership is

marriage.

Right? So if y'all decide to

part ways,

it is similar to a divorce,

especially when you have a large

business with assets.

So it's really important that

the documentation is tight

so that you're protected and

that you have some control.

You mentioned Chicken Chops N'

Kool Aid. - Correct.

And so, is that spelled like the

popular beverage "Kool-Aid"?

- No. So we have it on our logo

where Kool Aid has, like,

an actual, like, hyphen in it.

This is the actual logo.

- Okay, got you.

Unfortunately, you would not be

able

to trademark this. - Okay.

- Because Kool-Aid is already a

trademark.

I'm going to do a quick search.

If we take out "Kool-Aid," it

would just be?

- Chicken Chops.

- Um, there's there's a

"Chicken Chops."

Somebody in Chicago trademarked

it.

- Okay. - So, I would say

think about expanding the

name.

It needs to be something that

you own 100%.

- Okay.

I feel very sad about having to

change the name.

and becoming so big that we

would have to eventually change

it.

So, I mean, it sucks.

- So that's $2,850 for the

agreement, $500 for the

templates,

and then $2,000 for the

trademarks. If you want to just

start

with the $2,850, that would be

where we start.

- Okay. We got a lot of work.

[laughing] A lot of work.

♪ We both got to fight for this



♪ You bet a little bit more ♪

REBECCA: Like, I know, like,

with our social media, what she

was saying was,

you know, it's kind of like

half-assed. - Yeah.

And it's, like, yeah, there's

literally only, like, one of our

asses on there.

- It's me. It's all me. - I

know.

- Ashley's been giving us so

many points

on what we're missing on our

social media.

- I just don't want to get,

like, chewed out that, like,

"You have to do more social

media."

Like, I'm growing a baby. Like,

can I just focus on that?

Is that enough?

- I want people to come to our

page every single month

and know that they're going to

get

Like, this month, they're

talking about period equity. -

Yeah.

- This month, they're talking

about laws and regulations.

- So as we learn, as period

educators

- Did we ever do the one about

the

the hemp, uh, differential?

I don't want to talk about hemp,

though.

- I mean, I think we could. We

don't talk about hemp enough.

Why don't we film one right now?

- Okay.

- We look good. - We look great.

Okay, so here are the four

things we learned

in the past year of having a

period care company.

- Do you want to click record

first? - Oh.

Okay, now let's go on to our

next concept.

- Hemp is trendy, y'all.

[laughs]

really translates to, like,

camera stuff, too.

And so, I'm trying to get over

that. Maybe I need a therapist

or something.

Do I film this in Rif Care's

page?

[laughs] Sorry, I got to not,

like, die laughing.

- These are the four things we

learned, and I hope this helps

you.

- Okay. You edit it. - Okay.

[upbeat music plays]

to use my time wisely.

That means coming with an agenda

Time is money.

All right, so listen,

we had such a good conversation

last time,

and, you know, it's so funny

'cause I left you, and I was

like,

"Oh, my goodness." There was a

I felt like I left you with a

lot.

Like, have you even begun to

have those conversations with

Nic?

- Yeah. We got it done. - You

have?

You mean you got it done?

- I got the paperwork ready and

signed.

We got it done, signed. - Wait a

minute.

We're talking just over a week.

- Yup.

I got, um, 50-50 of the

business,

but then, on the voting, um, he

got 49, I got 51.

- Oh, damn. Girl! - So I got the

last say-so. [laughs]

- This is what I'm talking

about. [laughs]

- I had to throw a little bit

in. - You didn't just do it, you

did it.

- Yeah. I was like, I got to get

a little extra in here, all this

work.

- A little sweetener on there. -

Yup.

- No, that was that is so

good. I'm so proud of you.

- [laughs] Yup.

- Damn, that's amazing.

- One thing we did need to do,

we have to change the name.

She looked up the name. - I knew

that was coming.

- And that was hard because

Nic's mom named the business,

so it kind of hit home.

It was something dear to us. It

was something close to our

heart.

- Oh, I get it. - And it was

like, to change that

- You've got to come up with

this name.

You've also got to think about,

like, your graphic intention.

So, it really is like creating

almost like a brand story.

I want you to go and think about

this as, like,

what does it mean to you

and to your family? Why do you

make this sauce?

And that's gonna help you, the

start of that this selling.

The one thing that I want to do

right now

is figure out proof of concept.

- Okay.

- Because you run a chicken

truck,

and what we want to do is create

a sauce business.

So we've got to get to the point

where we're actually creating

a sauce in a bottle that's ready

to sell. - Okay.

- There's commercial kitchens

all over the country,

and what I really want to do is

get you into one

so that you can try making this

sauce in pretty large

quantities,

maybe a few hundred bottles.

- Okay. [laughs] That's gonna

be, uh Okay.

- I think it's gonna take a bit

of trial and error, right?

- Oh, I know it is. - Well,

that's what you have me for.

You just have to reach out to

me.

Do you know what I mean? It's,

like, one of the hardest things

is asking for help,

and I want to be your mentor,

so I want to give you $15,000

that is to be used

- See, I'm gonna start crying

again. - [laughs]

- Oh, wow.

- The $15,000 is for you to

spend on the business

specifically,

and I am gonna be watching you.

So, I really want you to spend

the money wisely

and think about how you're

spending it to be additive to

the business.

And trust yourself.

I know you know how to spend

that money. - Yeah.

- You got three kids. You know

how to budget. [laughs]

You're good. So, use the money

and do what you need to do

to get us into a position where

we can actually end up in a

situation

where we sell some of this

sauce. - Okay.

- [laughs] - I'm-a be the cry

baby

in this whole thing. - Don't be,

don't be crying.

- I could've never imagined in a

million years, me out of all

people,

would be experiencing something

like that.

From inside the womb,

I've had, you know, a bad

experience.

Me, out of all people, and I

just sit back and think,

"Why not?" I had to think, "Why

not me?" at the same time.

- You have room for the good,

and I feel like what you need to

tell yourself

every day is, "I deserve it."

It's all there for you. Stop

doubting it.

♪ I got the hustle ♪

♪ I got the heart ♪

♪ I be getting money ♪

- Welcome. Hey. - How are you?

- So it's nice. It's good to see

you. - Good to see you.

How's it going today? - Um,

good.

We have a lot of interesting

stuff that just arrived.

Well, obviously, inventory. We

have to

figure this out. - Right.

We are kind of back-stocked on a

lot of things that's not really

moving right now.

We should definitely delve more

into the marketing conversation

because I have some ideas.

This is, like, risk. Like,

marketing for us is a risk.

We have had a past where we've

had agencies,

we've had freelancers.

that's where the conflict comes

into play.

- Okay, I'm gonna preface this

'cause you know how I feel about

it.

I'm not a marketer,

but I'm the marketer here,

right?

I don't have the bandwidth,

number one, but also the

resources and the budget.

Like, I know we've been burned

by marketing in the past.

We spent all this money, but we

can't go 100% at it

and then drop down to zero

percent.

I think that's just where I'm at

with it.

It's, like, a little frustrating

because we don't have the

expertise,

but we're not spending any money

to try to figure out

or find somebody with the

expertise.

- But my reservation for that

is, like,

I'm just concerned about

management when we do hire

someone.

Like, I just want to make sure

you have the bandwidth to

actually oversee them.

And I feel bad putting pressure

on you

from a marketing perspective

because I know you have a

full-time job.

- We can't - We have to use

the resources that we have.

Everything is on the line right

now, Angel.

It really, really is. - Girl,

who you telling? [laughs]

I know it is.

You're-you're giving me anxious.

Are you anxious?

- Yes. Like, I could really cry

right now

because it's like - Yeah.

- we can't take another L.

I think this is something we

could handle internally,

and I just want to make sure

it's sustainable, right?

we just paid all this money for

the pressure

and the workload to still be on

us.

- We haven't talked about a lot

of things.

I can't give 100% anywhere

because I'm just, like,

depleted.

I need a beat. - Okay.

- I need a beat. We'll talk

about it later.

Good meeting.

The love is still real.

[upbeat music plays]

- Thank

you so much.

It's been a bit of a struggle to

figure out a creative new

company name.

the decoupling of the carrying

bag and the crate,

which Emma had expressed would

be a really good idea.

We have a potential investor in

the business.

One thing that they want me to

make sure that I've done all the

due diligence for

is understanding more about the

manufacturing process

and understanding that we're

getting the best deal,

the lowest lead times, the

lowest per unit price.

- Rebecca is my product manager,

so she knows my product inside

and out,

trying to figure out how can we

reduce cost.

Another thing that this investor

wants to look at is

different types of revenue

streams with the business.

So, that includes possibly

decoupling the bag and the

crate.

- Okay.

- Okay, perfect.

- Okay. Perfect.

Awesome.

I love to hear that. Okay.

It would be amazing to have me,

Emma and Rebecca working on

this.

- All right. Awesome.

- Hi. VAL: Hi.

ASHLEY: Are you feeling good,

Rebecca?

- I'm feeling great today.

ASHLEY: So are you sleeping

okay? - Yeah. Yeah, yeah.

- Yeah? - Now it's-it's evened

out.

It gets, like, up and down.

- Do you have a full body

pillow?

- That's my husband.

- [laughter]

- You cuddle still? Pregnant? -

Yeah.

- I was like, "Please get away

from me. If you touch me one

more time"

I know I'm jumping the g*n, but

have you guys talked about

when you go on maternity leave?

- No. [chuckles]

- I'll be 100% honest. You guys

need to gear up. There needs to

be a game plan.

- Everything that she's doing,

like, I could do. Anything that

I'm doing,

she could do, and so, I think

that helps to know, like,

she has everything that she

needs to kind of figure it out.

- That's really good. I'm happy

to hear that.

- Yeah. - So talk to me. Tell me

everything.

- So right now, you're on the

brand positioning page.

- We're really focusing on the

direction we're aiming to go in.

- That's great. I love that.

I like that you guys are

pinpointing where you want to

go.

This is a lot of info,

and it's telling me that you're

hitting every benchmark.

You guys always come with the

answers.

- There's definitely a lot of

things that we don't know.

- What don't you think you know?

- The messaging that we are

choosing

right now that we're gonna use

when we're thinking about

blog posts, and we're thinking

about ideas

to give creators to make videos

or when they do collaborations

with us. ASHLEY: Okay.

I think the thing that is going

to make you guys

just different than everybody

else is leaning into the why

of hemp, why it's better,

and the hormonal aspect of this.

We have the hemp pads and

tampons because of

XYZ of your hormones.

- Exactly. - The education

around hemp is very key,

and putting on that expert kind

of viewpoint

on your social media is gonna be

really important.

I know, because, Rebecca, I told

you to get on social media.

I haven't seen you on there yet.

- I did one video.

- Okay.

- I think just with marketing, I

always get, like, really nervous

because it's not my forte, and

so, I don't feel as prepared.

Something that I'm learning to

do and get more comfortable

with.

- Yeah. These are gonna be the

challenges. They-they are,

but I think that you two are the

ones to do it.

and there's something different

about Val and Rebecca

as female founders in this

space.

That's where I can come in and

be a push, a sounding board,

to be able to have the

confidence to keep moving

forward.

- Okay. - You guys feel good?

- Yes. Thank you. - Did-did you

take a deep breath?

VAL: Yeah.

- No, I've been practicing my

deep breaths.

- Belly breathing.

Belly breathing. Okay. - Yeah.

Yeah.

♪ We about to catch fire ♪

♪ We about to light it up ♪

♪ We about to catch fire ♪

- Are you ready?

- This is gonna be Emma's first

time meeting Montré

united front.

- Hey, Em. I have the ladies

from AMP Beauty here.

-Hi.

- Hi, Emma. - So good to meet

you.

How are you? It's so lovely. -

It's a pleasure.

- Such a pleasure.

Hi, my darling. - Hi. Good to

see you.

- If we don't get it together

today,

we don't go in there with our

sh*t together,

she might not invest in AMP.

- I really wanted to find out

just how you two work together.

Like, how's that working out

between the two of you?

- Yeah, so I guess,

like, going back to the

beginning, we had to transform,

like, being sorority sisters,

right?

To now business partners, which

is a shift in dynamic.

ANGEL: We have a 15-year

relationship.

You know how it is working with

people you're really close to.

You get upset and it's like

- Oh, I know. [laughs] I do

know.

- It's not that my It's not my

colleague

or my coworker did it, it's like

my friend and my sister did it.

AMP has been a great tool

to, like, keep us focused

and something that we can

rebuild around,

but we're still

processing. EMMA: You're still

figuring it out.

- Yes. - And I feel like you

will be because

I've had multiple business

partners, I still do.

I actually work with my husband

in some respects and in some

businesses.

And so, I know that thing of

when you're in business,

and you have another

relationship that precedes that

relationship,

and I would just advise you both

to

just raise everything up.

Having conflict is completely

fine in a business.

I feel it's when people try to

bury it

and pretend the conflict isn't

there, that's when

you're going to run into

problems. - Absolutely.

- And also just expecting that

there's going to be conflict.

Like, it's just facts.

- I like conflict. We're working

on it.

- Yeah, we're totally opposite.

- Yeah. We have different -

You don't like conflict?

- I'm a Libra, so I'm very -

Yeah.

- Me too, and I love a conflict.

- You're an October Libra. - No,

September.

- September? What? - You're

passive-aggressive?

- I'm extremely

passive-aggressive. - No.

- That's what it is. That's what

it is.

- I'm aggressive-aggressive. I

don't have that. No.

Really? That's crazy. - But I'm

learning that side of business.

And that's what Angel, she's

like - And that conflict

is not a bad thing. It's not a

bad thing.

- And it can be constructive,

right? - Yeah.

The dynamic between you two is

what will

ultimately make or break this

company.

All right, so let's get into

business. You guys sent me a lot

of information.

In your mind, like, how do you

feel like things are going this

year so far?

- Our e-commerce has taken a hit

because we have shifted

all of our energy into

amplifying the target

partnership.

And we are a small team, so you

can feel that when you see the

numbers.

But to drive to our e-commerce

site is going to take those

marketing dollars.

- When I looked at your

finances, that's the single

biggest line item on your

P&L.

Digital marketing and brand

marketing.

- We spent a ton on marketing

agencies and ads.

We spent a ton on PR. We

probably disengaged a lot of

that.

- And that all just comes down

to the planning.

What you have to understand,

there's been this

monumental shift in digital

marketing.

Over-reliance on digital

marketing is a death wish.

It's the balance. It's building

your brand,

building a loyal customer base

along with

you doing those digital

marketing efforts, but never

forgetting that actually,

traditional marketing is really

important, too.

How important has email

marketing been for you in the

past?

- At our peak, we were driving

about 30% of our e-commerce

revenue from emails.

- Right. - And it's our loyal

customer base.

- 100%. - The return yes.

- She's already interested.

Right?

Like, they're on your mailing

list.

They've maybe purchased, and

it's like you've got them.

They're half-hooked.

- Right. - It's building that

email list from 10,000 to 25,000

because we need a larger

customer base.

So I think what we have to do is

identify what are the key

growth levers in your business,

and go wide.

Think distribution, think

product, think marketing.

Think all the ways that you

could

potentially put your energy into

this business, the most

important things.

And remember, you're going to go

really wide,

and then you're going to edit

them down. - Okay.

- Additionally, I want you to

look at your spending.

I want the beginnings of a plan.

What do you think that next year

can look like, and the year

after can look like?

And that's some of the

benchmarking that I can help you

with

so that you can say, okay, going

forward

- Absolutely. - as we build a

plan,

this is really where these costs

need to level out,

'cause some of it at the moment

looks a little out-of-whack to

me,

and we've really got to look at

right-sizing everything that

you're doing.

You've also got a lot of big

decisions to make, right?

You've got a lot of opportunity.

And one of the ways that I can

help you, I have a little fund

for you guys.

So I want to give you this,

which is $15,000.

- Are you for real? Okay, hold

on real quick. Okay.

- I want to mentor you, but this

is money for you

to spend on the business, so I

am watching you two.

I want to see how do you

allocate these funds, how are

you going to spend it?

- Girl, I can't even touch it.

I'm processing. I'm processing.

- Use it wisely.

- Okay.

- Emma, you - [all cheering]

- I'm excited!

- You didn't pray. - She's

like

- I'm going to give the 15 grand

to Angel and Montré,

and it's really a litmus test

ANGEL: Thank you so much.

It's a really great location for

me.

How cute is she?

Got our new styles, got the

Hipster,

got the nude thong out.

Pretty cute.

I just talked with the

show.

Um, they were so nice. They were

so excited about the product.

Hopefully, that goes somewhere.

Yeah.

♪ So pay me my money ♪

- Take a seat. You sent me great

information.

- Yeah. - Um, and I was really

happy.

I just felt like we should have

a conversation 'cause I cannot

stop thinking about it is the

name. - Okay.

I created a few simulations of

names.

So it's pretty cool, so - Oh!

Where'd "Betty" come from?

- So, I love Betty White. -

Cute.

- Like, Betty White means so

much to. - I do, too.

Who doesn't love Betty White? -

[Kristyn laughs]

- God rest her soul. - And she

was such an animal lover.

I was thinking, "Okay, what

about Betty as a brand name?"

- I think actually that's a

really, really good start.

We were talking a little bit

about manufacturing.

- Yeah. - So, um, it feels to me

like you found a really, really

good partner.

- Your suggestion was genius.

With that decoupling of

not having them packaged

together, we can save 20% to 30%

on that bag.

And there are so many

possibilities with this bag,

too.

- Like, we can add - Totally.

There's also

so many ways to do it, right? -

Right.

- There's what you sell it in,

and then there's, like,

what is the add-on sale?

- Exactly. - And maybe that's

where you get

a little bit more customizable.

- Yes.

- What we probably need to do is

take this out

and find some additional

funding. - Yeah.

- But I think the space is

really appealing,

but it really comes down to your

appetite for dilution.

- A lot of the feedback that

Emma is giving me is definitely

ambitious.

A lot of people go into venture

capital thinking that

I'm not going to just give away

equity, to give away equity, to

get a check.

- It's just so important that

you have a healthy relationship

to the money and the equity

and what you'll be left with

from the beginning.

- Yeah. - So it's, like, do that

work to think

through it, and feel good about

it - Right.

- in your own mind so that

you're not regretting it later

down the line.

- Exactly. No regrets. No

regrets. - No regrets, Ali.

♪ So watch me now ♪

♪ I'm gonna be somebody, I'm

gonna go somewhere ♪

- Oh, my gosh. Hi!

- Hello.

- We're sending all our side

hustlers to Ally's Innovation

Hub

because what is imperative

- Welcome to class.

adjustments to your business

exactly

- What we do at Ally is we

really try

to embrace a human-centered

design mindset.

Ultimately, we want to keep

people at the center

of whatever challenge or problem

that we're trying to solve.

So we're really excited to work

with you today.

We're going to be bringing some

of our own tips, tricks,

when it comes to thinking about

who might be target customers

and consumers

to help you elevate your brands.

- Is everyone here that we need?

- My co-founder is at one of our

events today,

so I am only one half of Rif

today.

Ali's at a trade show.

- And then Dominique?

- I don't think Dominique's

coming back at all.

- What do you mean?

I don't think she's going to be

mentored by Ashley anymore.

- What? - Really?

- All right.

- Thank you for sharing that

today. - Yeah. - Thank you.

mentored by Ashley

and I hope that, you know, she

got out of it what she needs.

- That's good to know.

- We're doing all these things

that are helping our business

and helping it grow, but at the

end of the day,

And I don't want to be in that

position.

SHARLA: So we ran some research

for you.

I took a stab at drafting up

some questions

and pointed the target market to

your websites

or your Instagram page, for

example, to let them

review it and just tell us what

they thought.

that only really large brands

have access to.

so helpful as we start to think

about our future packaging

a big missed opportunity on our

website.

SHARLA: Is there anything I

don't know about

my target customer that I want

to investigate? - Yeah.

just give me a little nugget of

information

and how I can find more

information through that tiny

nugget.

- You have emails. You could

send out a survey.

The more you can survey and talk

to people

What we want is their honest

input.

- This is good feedback. A lot

of stuff that we were thinking

is here. Yeah.

- Okay. So she would try it,

which is good to know.

I really like the fact that

strangers who knew nothing about

us

and nothing about our business

got to tell us their honest

feedback because

- Okay. So now we're going to be

shifting.

We've arranged for you all to go

out and actually talk to

customers

and consumers to get feedback on

your products and your

your business ideas or your

business models.

- Excuse me. What are we doing?

- [laughing]

- Knowing that we're not going

in it alone

talking to strangers 'cause I'm

a quiet person.

- I guarantee you're going to

learn something new.

At least, to me, it is.

- So are you guys ready to move

forward?

- Yes. OTHERS: Thank you. Thank

you.

[upbeat music plays]

REBECCA: How's it going?

- Good. - You're getting really

good at that.

CURTIS: You're working more?

- I'm trying to get, like,

everything done before the baby

comes.

Ideally, like, I'd have

everything ready, like,

two weeks before, like, the due

date.

Right? Yeah. - Like, at least

two weeks.

- Well, we're taking interviews

to try to beef up the team

because,

you know, we got to make sure

that, like, Val has enough

support.

'Cause it's hard. You can't do

it all.

Maternity leave is, like, one

thing, right?

But it's, like, how's everything

going to change once the baby's

here?

- You know, luckily, we have a

lot of family that will help us

out,

but, yeah, with the way things

are growing, you guys are

definitely going to need more

help.

I think he's tired. - He's

tired?

- Yeah. We're going to figure it

out, Becks. We always do.

[upbeat music playing]

REBECCA: Hi, baby.

I'm going to rub your belly,

too. Pat your belly. No?

[laughing] I just wanted to see

a reaction.



♪ Yeah, yeah, yeah, yeah ♪

♪ We going so fast but we never

could crash ♪

♪ We got nothing to fear ♪

♪ It's looking like we already

here ♪

- Lesheka, you get to be Miss

Hollywood today.

- Right.

on Hollywood Boulevard.

real feedback.

Okay. I think we can set up

right here.

- What's our mannequin's names?

- Period.

- [laughter]

- We're working together as a

team,

to go into this situation

completely alone.

- Hot and ready. Who wants to

try hot sauce?

- Kristyn, we're looking for

- Baddies. - Black women,

primarily.

- Okay. - Baddies, for sure.

- And what are your goals for

today?

- Our goal today is to really

sort of identify

what really draws them to

new products. KRISTYN: Okay.

- Would you guys like to try a

sauce?

- Would you like to try it?

- He was he was questioning.

He's got places to go.

- Hi, ladies.

Do you have a couple of minutes?

- No? Okay.

You got to get real with

rejection out here.

- Ask Can I ask you about

your?

- Beauty routine. - Um, yeah.

- Okay. - Because if you ask

them,

if you have a few minutes,

everybody's just going to say

"No." - No.

[upbeat music plays]

- Who would like to try some

sauce? - Hello.

MAN: What's up, guys? How are

you guys doing?

LESHEKA: How are you guys doing

today? - Pretty good. What about

you guys?

- I want to get you guys' take

on my sauce that I sell on my

food truck.

Does that sound good? MAN:

Sounds awesome.

- What are you getting from it?

- Mmm.

I'd put this on chicken. Maybe

I'd use it for tacos.

I like it.

MONTR♪: We have a couple

questions about your beauty

routine.

Like, how do you discover new

brands?

- TikTok.

- TikTok? Okay. - Yeah.

Honestly, it's off of TikTok.

- I believe it was an ad off of

Facebook.

- Facebook ad. Okay. - Okay. A

Facebook ad.

MONTR♪: Younger girlies are on

TikTok.

Older girlies on Facebook. -

Yeah.

- The information we received

today, you know, kind of puts us

in place,

and it's like, hey, we have to

check in with our customers.

and what we're just doing

awfully.

- Where we can improve. - Where

we can improve.

- Okay, I'm just going to

drizzle it on. I don't want to

put too much.

- It's really good.

- Yeah, this would be my

everything sauce.

- Everything sauce. That's good.

We're thinking of a name for it,

too, so, hey, you never know.

- Yeah. Everything sauce. I

mean, pizza, sandwiches,

eggs, everything. - Perfect.

That's

- Morning, noon and night. -

Right. That's good.

- I don't think you've met

anybody

that hated the sauce. - At all.

- We need to do the same thing,

and it's going to be, I think,

ten times harder.

- Hello. Do you have two minutes

to talk about personal care

products?

- Okay.

People do not like to talk about

their bodies. That's just a

fact.

- I see. It's like a foreign

language. - Yeah. Oh, yeah.

- Hi. - Hi.

- Can we ask you a few questions

about your pet?

WOMAN: Yeah. - Hello.

- Have you ever purchased a

crate for training or?

- Mm. No. - No?

- Have you ever tried organic

period care products?

- Do you know what's in your

current products?

- No. VAL: Like, people look so

closely

at their food 'cause you want to

know what's in it, and if you

have allergies.

- And you're, like you're

eating it, so, you

- Yeah. - There's a direct

correlation between,

like, what's going into my body.

- Yeah.

- But there's not the same

correlation where it's going

into your body the other way. -

Yeah. Yeah.

- What's his name? MAN:

Givenchy.

- Givenchy? - Givenchy, like the

brand.

- Have you ever purchased a

crate?

- Kind of - For him? No.

- No? [laughs]

- Do you for your dog? - A

crate?

- Yeah. - Yeah. It's really good

for training.

- Oh. - Do you travel a lot with

Givenchy?

- Yes. When I'm driving, yes.

Uh-huh. - Okay.

- When he's in the car, does he

have a seatbelt or any sort

of?

- Sometimes yes, sometimes not.

- Got you. - He feels more free,

more comfortable. - Relaxed.

- Yeah. - Yes.

don't really understand crate

training, you know?

[upbeat music playing]

- How much would you think a box

like this would cost

after looking at the

ingredients?

- "Hemp, organic cotton top

sheet."

It could sell for $20, $15? -

No.

- No? - No, this one's for eight

dollars.

- Oh, really? Okay, wow. - Yeah.

to make period care with hemp

fiber.

And so, if we're the first, I

feel like our company has to

make it.

- Yeah, yeah. Oh, hey, ladies.

- Oh, my goodness. - Yes.

We were giving out free samples

to people

'cause they had to give really,

really personal information for

ours.

So, we were like

- What about you, Sheka? - I did

good. They all liked it.

- That's good. - It literally

didn't get one negative review.

I can do this. I

this.

And as long as I continue to

believe in myself, I'm not going

♪ Come alive, we're calmer than

a sunset ♪

♪ Come alive, deeper than the

ocean ♪

♪ Come alive, louder than a

thunderstorm ♪

- Are we here?

Yes. - Yay! Okay, let me get the

undies.

REBECCA: [gasps] That's so cute.

VAL: Oh, that's so cute.

REBECCA: I love it.

- Did you guys make that sign

just for us?

- I did. - Thank you. - Thank

you.

- I left the bottom kind of

empty so you guys can

kind of do what you want. -

Okay. - Okay.

- We're so happy to have you

here.

- Thank you so much. - Thank

you.

Okay, let's start the setup.

Think we can put that there,

like, in the back area?

- Okay. You're gonna have to do

this. I'm a little too short.

A little higher maybe.

Her face wasn't showing at all.

- Okay.

That's so cute. Okay. Need some

tape.

We could do green, yellow,

purple.

Once we get this, we'll be able

to grow ten X because I'll be

available, you'll be available.

You'll have childcare. - I think

that looks really cute.

- I'm in love with this

packaging now, but, I mean, at

the end of the day,

we just have to see how people

respond to it.

We're really trying to spread

the education of what

toxic ingredients are and what

non-toxic ingredients are.

I think a big part of what we

want to do

is to somehow convey that

message in our social media.

"Okay, we have a great product,

but it's so much more than

that."

Let's do some footage for social

media

because Ashley definitely wants

it,

so I'm going to do it, but

you're also going to get in

here.

- So we've been getting a lot of

questions about our pads

and where's the hemp, right?

The hemp is in the top sheet.

We're just trying to make sure

that we can get all the tasks

- The top sheet is made with 50%

organic cotton and 50% hemp

fiber.

It makes it super absorbent.

We are always, like,

overachievers. We're going to go

above and beyond.

I just hope it's enough.

- So the hemp makes them high

performing and super absorbent

so it feels like you're wearing

nothing.

And then I'll insert that. -

Okay.

The hemp fiber is going to make

it super soft,

so it's going to feel like

you're wearing nothing.

- Okay. - Wait. Did you get the

wink? [laughs]

[upbeat music plays]

[bird squawking]

- Let's go. Yeah. Yeah.

- Hey, Montré. Your girl saw

you. - Oh, hi. Oh, hey.

- Hi. - With the energy.

- I know. Always. Always.

How's it going, girl? - Good.

- I did want to talk about

something

that I think you and I have been

shying away from.

Um Felicia.

- The equity situation?

We have equity, and a big chunk

of our equity is tied up in

Felicia's estate.

and get things going so that we

can figure out

how to free up that equity and

reclaim it for our business

so that we can go after an

investment from Emma.

- I don't even know who we talk

to, actually.

It's her husband or her mom. - I

don't know.

- We just can't have it floating

in la-la land forever.

And I don't even think she would

want that.

and it, you know, just brings on

a lot of feelings, so,

and just be super sensitive to

the fact of her family and

everyone who loved her

There has to be someone who

specializes in this.

- Yeah. I don't know. - This

isn't the first time

in the history it's happened.

- I think we definitely have to

figure out how to support her

foundation.

- Oh. - Her mom and brother and

sister-in-law

started that, and they need our

support, so,

channeling energy that way while

remedying this

business part of it is something

I can do.

Yup. - All right, we got this.

- We got this.

- And now you're going to

vacation.

- Yes. Which I deserve. I'm not

apologizing about it.

This is our reality, and

sometimes, we have other

obligations,

and somebody might have to carry

more than the other person.

- Okay. And there's no way you

can reschedule this vacation?

- Absolutely not. It's Michael's

birthday.

I'm not going to reschedule that

trip.

in a really pivotal point in our

business that can make or break

us.

We have Emma on the line

investing in us. - Right.

- And I don't want the

impression to be like,

"These girls aren't serious.

They're out on vacay. "

- I haven't had a vacation in a

very long time.

It's my husband's birthday.

I think we need to make sure the

work is what she pays attention

to

and not if I'm there in the

flesh.

- [exhales]

I'm just taking a deep breath

♪ Nobody's coming close to me ♪

♪ I know that I'm becoming who

I'm supposed to be ♪

♪ Right where I'm supposed to

be, supposed to be ♪

♪ Nobody's coming close to me ♪

♪ I know that I'm becoming who

I'm supposed to be ♪

♪ Right where I'm supposed to

be, supposed to be ♪

♪ And a summer blues won't get

me down ♪

♪ I got my feet on the floor and

my head in the clouds ♪

♪ And everything's falling into

place and you can tell my

worries ♪

♪ That I'm busy today ♪

♪ I can't get enough of this

feeling around ♪

♪ Nobody's coming close to me ♪

♪ I know that I'm becoming who

I'm supposed to be ♪

♪ Right where I'm supposed to be



♪ Supposed to be ♪

♪ Nobody's coming close to me ♪

♪ I know that I'm becoming who

I'm supposed to be ♪

♪ Right where I'm supposed to

be, supposed to be ♪

♪ For a minute, felt like I was

spinning out of control ♪