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02x04 - Testing the Market

Episode transcripts for the TV show, "Side Hustlers". Aired: March 1, 2024.*
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A competition that follows the mentoring of female entrepreneurs to grow their side hustles into potential full-time businesses.

02x04 - Testing the Market

Post by bunniefuu »

Ooh, ooh, ooh, ooh ♪

Show me what you can do ♪

La, la, la, la, la, la, la ♪

La, la, la, la, la, la ♪

Hey ♪

Come on ♪

I said, show me what you can do. ♪

I'm stressing out

because I still have not been able

to tell my employer about Gloria's Shito.

It's just trying to keep

what I have, and I think

I need that safety net,

in case it doesn't work out.

Light your candle ♪

Blow it out. ♪

This week, we're challenging

our hustlers to explore

the marketing options for their brands.

It could be with an event,

with social media or anything else

that they think will get

their brand exposure.

But it's got to show us

how good of an investment

their business can really be.

Every one of our hustlers has something

different to prove to us as investors.

And with the final pitch

just one week away,

we're gonna be watching really closely.

24/7 on a hustle ♪

All the blood, sweat and tears ♪

Through the years, baby, have no fear ♪

Oh, no. ♪

I have things.

Oh, I need the stuff

that's on the bottom of that.

Do we want to put some out

like this or leave it more open?

Yeah, I don't want to clutter it.

-I like it clean.

-Okay. Okay.

Our final pitch with Emma and Ashley

is coming up.

I think the pressure feels that much more

'cause I don't feel like we are headed

in the right direction.

This opportunity to be part

of this wellness event

just feels like the right time

to physically go and just meet people

before our marketing event in a few days.

I'm not gonna lie

and say that I love people,

-but I am gonna say

-(laughs)

talking about our products

is the easiest thing for me.

We also have an opportunity

to talk to them

-more broadly about our vision

-Yeah.

-and get more

consumer insights about

-Like, on the spot,

-unfiltered. Yeah.

-STACY: On the spot.

It's a brand. It looks cool, yeah.

I have to go online and check it out more.

MERAV:

There's this, which is our answer

to, like, a hydrocortisone.

So, you click the bottom, put it on.

You don't even have to touch

the bite with it.

We have to figure out

where the business needs to go.

So, these are

our Don't Scratch That Patches.

They're like pimple patches,

but for mosquito bites.

-Oh.

-So it's an all-natural anti-itch remedy.

I saw the words "first aid"

when I was sitting there.

-So I wasn't sure what it was.

-Wait, so

-I have a question for you.

-Yeah.

So when you do think of first aid,

what are the first three products

that come to mind?

-I think of, like, Band-A*DS

-Mm-hmm.

gauze, maybe some, like, Neosporin.

STACY:

Our brand and our products,

it just doesn't land. It's confusing.

Even I was like, "I know,

if I were on the other side of this,

I'm a little bit unclear."

We started with mosquito bites

and mosquito bite remedies,

but the goal is ultimately

to, like, replace

the first aid kit as you know it

with "better for you,

better for the planet" products.

So that's, like, where you're probably

gonna try to evolve to, then.

-That's right. That's our goal.

-Okay.

I think this accelerated the need

to more clearly tell

a whole story about our brand.

I just wish we had more time.



JAHAN:

I actually have

a contract that I need your help with.

So one party's basically qualifying

for the loan

-Mm-hmm.

-and the other party owns the land.

TANIA:

Balancing our day jobs with

the Brune is a constant feeling

of being behind, on everything.

Both of those jobs

are incredibly demanding.

So, this client reached out, and they said

they wanted to do a partnership,

but I think that it sounds

-more like a joint venture, so

-Okay.

We, as it is, can barely keep our cookies

stocked on the shelves.

So marketing has, honestly,

not been our top priority.

TANIA:

It's kind of fallen off the radar,

but now we have a marketing event

coming up soon.

We need to make sure that we are strategic

and efficient and correct.

We have a lot of learning to do.

And we are very aware of the stakes here,

and that keeps us up at night.

There are so many pressing things

to do for Brune.

So exhausting. Ugh.



-KATHLEEN: Gloria.

-Hi, Kathleen. How are you?

-"She-too."

-"She-tor."

-"She-tor."

-Yes. That it.

-Okay.

-(chuckles) I know it's hard to pronounce.

Marketing for your business

is so important,

because it can make or break

not only the brand, but the launch.

It is the thing that can totally set

your business apart

from anything that's like it.

So I'm having Gloria meet

with Kathleen Griffith.

She is a marketing expert,

and she's gonna be able to help

with a great game plan.

I'm so excited to dive into your brand.

-Yeah.

-I want to hear

-the story of marketing.

-Okay.

That's been, um, a challenge.

It doesn't come naturally.

Yes, I do get some engagement,

but I think I need to let go of

-not doing it right.

-Social media is so tough.

-Mm-hmm.

-And content creation is so tough.

-Yeah.

-Especially when you, as the founder,

are front and center.

And so, I would just think about

sharing from a place

of genuine, authentic care.

To me, your brand is screaming,

"PR, PR, PR."

Just people who are in media

talking about your brand,

saying it's great.

And you are so PR-friendly.

From a marketing standpoint,

my thought for you would be to do

Maybe it's a curated dinner

where you bring in a chef

and work with them

on integrating your product

-into one of their dishes.

-Mm-hmm.

So it becomes this really interesting

signature dish

on their menu,

and you're called out on the menu

-Yeah.

-as featured.

Yeah, I have ideas.

-You have ideas?

-Yeah. Yeah.

-Okay, that's-that's good. That's good.

-Mm-hmm.

'Cause I have a favorite chef.

-Like, I'm obsessed with him.

-Okay.

Um, his name is

Chef Timothy Hollingsworth.

He owns a restaurant called Otium,

and that's my favorite restaurant in L.A.

I'm gonna ask him if he wants to do this.

-There you have the dream.

-Mm-hmm.

Go have that courageous conversation

-Yeah. Mm-hmm.

-make those outrageous asks

and see what's possible.

I'm gonna try and make this happen.

With the final pitch coming up,

I have to find the time to-to get it done.

If I didn't have to show up

at my day job,

I can accomplish all of these things.

If I want this dream, then what gives?

Thank you so much.



We're doing this.

I'm living my dream that my favorite chef,

Chef Tim, is taking my favorite,

beloved Ghanian condiment, shito,

and creating a curated dinner experience.

That's going to be happening here

at my favorite restaurant, Otium L.A.

I just got, honestly,

the most exciting news

of my entire Bonbuz career.

-Mwah. (laughs)

-FAY: Outside of Ashley, obviously.

We just got into Bristol Farms.

Oh, thank you.

Bristol Farms that is, like,

a, you know, midsized regional retailer

said yes to us, which just shows me

that, actually, you know,

this category isn't just trending,

it's actually a movement.

Bristol Farms is creating shelf space for,

you know, non-alc and functional drinks.

And it gives us so much validation.

And hopefully,

Ashley's gonna be like, "Yo,"

like, "you're doing big things,

and I want to be a part of this,

like, right now."

(sighs)

That is a sigh of a day that, um,

just doesn't go as expected.

Juggling the kids being home,

getting ready for back-to-school,

our work, trying to do kind of, like,

the daily stuff that's necessary,

catching up on emails.

All the things, all the things, and

I'm just trying to show myself some grace.

Grace is the name of the game right now,

everybody.



-Hi!

-Gloria!

EMMA:

Ashley and I both really love Gloria,

but right now,

it's really clear to me

that Gloria's lack of confidence

is what's holding her back at the moment.

And honestly, she's gonna need

to get out of her own way.

First of all, this is the first time

that we've actually been able

to sit down, the three of us,

since the pitch.

-Yes.

-Crazy.

I met with Kathleen Griffith.

-Yeah?

-She put, um, the idea in my head

to put Gloria's Shito

into the hands of a chef.

-Yes.

-And so, I reached out

-So good.

-to my favorite chef.

-You did?

-Chef Tim at Otium.

I'd like to invite you

to this culinary voyage.

-Yeah!

-Oh!

-We're gonna get to eat his food?

-Yes.

-We're eating his food!

-When? When, when, when?

-He's such a good chef. I'm telling you

-No, no. Literally

when he opened in New York,

you could not get a seat.

EMMA:

I love that

as a marketing event for you.

How much are you spending on the event?

GLORIA:

In total,

it's $4,000.

-I like you. Frugal.

-Yeah, and that came yeah, that came

-from the 15.

-Great.

-Good.

And I have a vision

to, like, bring my culture.

So the mission is not just Gloria's Shito.

The mission is to introduce people

in the Western world

to my cultural cuisine.

-How are you feeling?

-It's been a lot of challenge,

being a woman, a Black woman,

an immigrant woman,

trying to start a business.

Oftentimes, like, you're not respected,

'cause you look like a risk.

-If I talk to a manufacturer

-I get it.

they're like,

"Well, what do you have to show"

-Yeah, they're like, "Where are your

people? Where are your backers?"

-Right.

Emma, like, how have you done it?

Like, how have you been able to have

people respect you and listen to you?

I'm not immune from it, right?

Let's just tell the truth.

My Achilles' heel

is that I'm super dyslexic.

So when it comes

to numbers, sometimes, to me,

in the past,

it's just been scrambled eggs.

And so, it was always a source

of insecurity for me.

I'd be in an investor meeting,

be in a bank,

preparing for a board meeting,

and I'm, like

(strains)

you know, stumble over my words.

And then, you know, people start to assume

that you must have

other people around you.

Gloria, this is what I will tell you.

They are not your people.

-ASHLEY: Yes.

-The people you'll work with

and you'll be successful with

will look to you for the answers,

'cause this is your product.

You single-handedly went out there,

took your culture,

took everything you know,

and you put it in a jar.

You've already done the work.

You've already got the respect,

because it's, like, do you know what?

To do this, to do that journey

to be a chemist,

and then get a product like that,

it's, like,

if people don't understand

that they should respect you,

-they ain't the people

you need to be in business with.

-Exactly.

-You're sitting here now.

So it's all been validated.

-Mm-hmm.

-Girl, we believe in you.

-So I think that you've got to

Oh, yeah, we do.

-Mm-hmm.

-We really believe in you,

-but you got to believe in you.

-You have to know that

you're in this place right now

because you were meant to be here,

and you worked your a*s off to be here.

So be proud of yourself.

-Thank you both.

-Yeah.

-Thank you so much.

-Good to see you.

-(laughs)

-GLORIA: Emma and Ashley

have given me great advice.

Doesn't, obviously, happen overnight.

I'm walking away today

feeling a little bit more clarity.

(exhales)

GLORIA:

I'm going to go back

and really put effort

in being more confident,

so that when I show up

for this marketing event,

I'm showing up with my confident self.

I'm showing up as Gloria 2.0.

Mwah. We'll see you at lunch.

-Yes.

-Whoo!

Can't wait.



Oh, oh, oh, oh, oh, oh, oh ♪

Gold, we're gold ♪

Oh, hi.

Happy to see you guys again.

Did you Are these cookies for me?

(laughing)

-These cookies are for you.

-It's a special batch.

-I feel like we don't know. Really?

-It is.

This is our first batch

out of our co-packer.

-(gasps) No way.

-Yeah.

Oh, my God. How exciting!

This is the scaled,

mass-produced version of Brune.

Wow. What do you guys think?

Let's see what you think.

This is gonna be a big test. I mean,

there's always this fear that,

when you go from hand-scooping

homemade cookies to mass manufacturing,

that there's gonna be a change in quality.

Should I just try

and tell you what I think?

I've eaten enough of these cookies by now

to feel like I can have

a-a nuanced opinion.

Listen, I'm always so honest.

They don't taste any different to me

-Yay.

-Amazing.

They do still taste very homemade.

Oh, my gosh. Okay.

This is the best possible reaction

that we could've gotten.

A huge weight has been

lifted off our shoulders.

I'm just, I feel really proud.

In these early days, it's like

you want to think about promoting

your product.

And that's what I'd really want to see

for your marketing event.

-Simple as that.

-Yes.

I'm a little bit nervous

about our marketing pop-up event.

We are going to be doing a cookie tasting

at a local coffee shop.

It's the first time

we're going to be sharing our

co-packer cookies with anyone

from the public.

We really like them.

Thankfully, Emma also liked them.

But this is the final test.

So, do you feel like

you guys are in a position now

that you can do some,

like, long-range planning?

-I think so.

-I think so, yeah.

I'd love for you to do that

because, I think, as far as

the final pitch goes, if I'm

gonna give you guys money,

I really want to know that

you thought about what's happening

right around the corner,

which is so important.

The next 12 months is gonna be

life-changing for you guys.

It's gonna change everything,

but you have to have a plan to be on that.

That's what I really want to see.

It's really clear to me that these girls

are at a critical point of their business.

There's so much retail opportunity,

so much interest,

they know how to scale production.

I really just want to make sure

that they're able to take advantage

of this opportunity.

And without a clear understanding

of their cash flow

and exactly how this business

is gonna run,

those opportunities can quickly

become overwhelming.

You're figuring things out as you

are, like, going through this business,

but I really want you

to be super inquisitive.

Yeah.

And I know 100% you can do that.

True.

The wicked get no rest together ♪

Protest and arrest together ♪

Settle for no less, not ever ♪

Get it off our chest together ♪

Left of center, off the record ♪

My people, gonna rise up ♪

Gonna, gonna rise. ♪

-ASHLEY: Hi, gorgie.

-Hi.

-How are you?

-I'm so good. How are you?

Good.

Here, have a seat.

Lot's-lot's been happening. (laughs)

I-I can't wait to get into it.

Okay, so tell me,

last time we spoke, we were talking

about talking to doc the Dr. Buz?

Dr. Buz. Dr. Buz has made an appearance

-on our TikTok.

-Oh.

You know, he's our

PhD formulation scientist.

The name is Buz. Dr. Buz.

Dr. Buz is the face of Bonbuz.

He drives our social media.

Today's ingredient du jour is 5-HTP.

Added to the Bonbuz beverages,

in the human body,

5-HTP is converted to serotonin,

which helps to balance sleep,

appetite, and mood,

among other things.

FAY:

With ten to 100,000 followers,

from a content standpoint,

I will do whatever it takes

to make Bonbuz successful.

This is Dr. Buz signing off.

This is what you need.

-That's great.

-I know.

But, more excitingly,

we got Bristol Farms.

Woop, woop, woop!

Woop, woop! That's awesome.

First regional retailer, so

-This is exciting.

-But it's all 20 stores

in the social tonic section.

Social tonic section.

-What are you gonna be by?

-It's-it's a refrigerated section,

which basically is functional

and nonalcoholic.

So, you'll be by, like, the kombucha,

and you'll be by your competitors.

-Yes.

-Okay.

So, this is why your bottle

also has to speak to the person

when they're, like, looking at it.

Like, why would I want that?

The buzz without the booze is the feeling

that we're trying to get people

to pick it up off the shelf.

But you're not getting a buzz.

You're-you're feeling good about yourself.

But saying that this is an alcohol

replacement is not accurate.

Why the F does alcohol

have to own the buzz?

You know? Like, it really

But what buzz are you getting from Bonbuz?

I don't get a buzz.

-Yeah.

-I'm not gonna pick up

a Bonbuz if I'm getting buzzed

in the middle of the day. I'm not.

-Yeah.

-FAY: I'm definitely listening,

but there's more that I want to say

that I'm not saying because

I need to be open to feedback.

If you're saying,

"Well, this and this and this,"

and I'm saying, "But this is how I feel,"

then this is exactly what's gonna

happen to your customer.

ASHLEY:

If she's not gonna take

constructive criticism,

I got to think about,

"Is this really where I want to put

a lot of my money?"

And that's where it's confusing.

So, for the marketing event,

I want you to do the blind taste test

that we discussed last time I saw you.

This is gonna be helpful.

I'm glad you're doing this.

We just have to get the messaging correct.

-The can has to snap, and that's it.

-Yeah.

I want to remind you that

this is all leading up

to a bigger moment when

you are going to pitch

to me and Emma again.

I want to see the timeline

of-of what you've done

since we met to now.

I still am like (grunts)

"Do I want to invest in something

that's so crowded?"

But I believe in the product.

You have a lot of work ahead of you.

Yeah, definitely.

FAY:

There's a lot happening,

but we really need this feedback

on Sunday to help us determine

what the next phase of Bonbuz cans

are gonna look like.

You guys follow me this way.

EMMA:

The last time I spoke with Stacy

and Merav, I gave them some real honest,

tough love about their business.

Your current plan,

like, literally, you know,

when you do that little trash, like,

trash it and then empty trash.

Like, I'm not joking.

I'm really anxious

to hear what they've done

since we last spoke,

and I really want to know,

how are they even planning

to move this business forward?

Last time we spoke,

we kind of ended our conversation

being like, "Let's rip up the plan

and start again."

So, I'm very curious to know

what you've been doing,

what you've come up with.

I think we have some thoughts based on

all the information we're taking in and

where we're feeling and where we could go.

All points are leading to this idea

that we haven't been clear

about how we convey our mission,

that we are about plant-powered first aid.

We have to decide if we are

going to just keep

trying to move inventory to get

small amounts of cash in the door,

or do we want to pause

and really kind of

go back to this, like, broader vision

-of what we're trying to do.

-Yeah. Back to the drawing board.

It's pausing,

but, like, I kind of freak out

when we say pause completely.

It's, like, more of, like, a simmer.

Take it to a simmer.

EMMA:

So, I know exactly where you're at.

There's a disconnect between

what you're actually doing right now

-plant-powered bug spray

-MERAV: Right.

and-and the broader mission.

And it's like you entered the market

in the only way

-that you could see possible and feasible.

-Yeah.

-Yes.

EMMA:

And then you wanted to branch out.

And I think the big issue is that

we're not necessarily

connecting with consumers.

We aren't getting the sales in.

It hasn't caught, right?

It's not like you've got

people going, "God, like, I get it.

I understand it."

That's gonna allow you to make

the sales, get the cash in the business,

and then keep organically growing.

The most important thing is you don't want

to be losing any more money here.

It's really, really important,

that discipline as an entrepreneur

'cause it doesn't make any sense.

Part of it is, I think, because we've been

so focused on

selling the products that we created

because we knew that we couldn't launch

with six products that were all different.

-We had to pick something.

-Totally.

And that's what we picked.

It's what got us here.

I think, at this point,

what you have to do

is take a step back and go,

"Actually, where are we

with this business?"

If you're going to talk about first aid,

it's Band-A*DS, it's antiseptic cream,

it's a bandage.

The first stuff that you reach for.

I'm not coming to bug until, like,

maybe product three or four.

The company's at a stall.

You just need to go,

"This product doesn't sell."

I don't think you are meeting

the challenge head on here.

We've got to say, "We're gonna redo this

"All Better Co.

'cause we believe in our idea,

and we think it's really wonderful."

I don't necessarily agree

that the product is wrong

-But it isn't selling like you want it to.

-Correct.

-But it's

-EMMA: There's something in the product

'cause you're not selling it.

People either want

the product or they don't.

No good stuff just sits there,

and it's like, "Oh"

But this needed marketing.

Good stuff will sell. People will find it.

That's just the nature

of being on the Internet.

I don't know enough

to know if that's true.

I mean, do you believe that?

I'm sitting here with billions of dollars

in shareholder value, right?

I am one of the most successful

self-made women

in this country, bar none.

I've been here for six years.

Just listen to me.

I'm sitting here with billions of dollars

in shareholder value.

I am one of the most successful

self-made women in this country.

-STACY: Yeah.

-Just listen to me.

-Okay.

-If you make a product that people want,

they will come.

MERAV:

The way we're heading is not

it's not leading us down the right path.

-Totally.

-Just tell us what to do.

Tell you what to do?

I'm a mentor. I'm not your mother.

A founder that can't even take guidance

and run with it is someone

I have so much concern

about working with.

What are we doing here?

Listen, Merav, you are

the most no bullshit person,

so I feel like I'll talk to you.

This is not about me

putting you in a corner.

This is about just being really honest.

Here's what I would do today.

I don't want you to spend any more money

on what you were doing.

I think that you need to stop,

put that to the side,

refocus the business,

bring to life

what your initial intention

was with this brand.

To create a plant-powered first aid kit.

Going to retail right now,

would you waste a retail opportunity

trying to sell bug spray and the patches

when the reality is that

you want to come into market

with an entirely different

product proposition?

I don't think you need to host

a marketing event.

We want to get to a different place

where we've got a first aid kit.

You got to have a business to market.

I agree with every single thing

that you're saying,

and I'm down to do every single thing

that you're suggesting.

I'm three years in on no income.

-Like right now, I just don't

feel like I can breathe.

-I know.

I know that this is the thing

that's going to change our life.

I know it.

I really feel for you both, deeply.

Mistakes are fine so long

as you learn from them.

Stop the cash going out.

Focus on what it is that you want to do.

Start developing those products

and reformulate your pitch

so that when we stand

opposite each other,

you have some forward trajectory

from the moment I met you

to that final pitch moment.

That's all that matters. That's it.

That's my advice.

That's what I'm telling you to do.

Okay.

We know what we need to do.

It's just still scary

because we could still do

all of these things

and still not get investment.

There's no safety net.

We need to start putting in the work

and seeing how far and where we can get.

-I'm done feeling my feelings for today.

-No, you're not.



After working for ten hours,

I was feeling delirious.

I went and got gas, and I drove away

with a pump still in my car.

Thank goodness for

the Ally emergency fund.

I'm going to be able to use this

to repair the damage.

I'm laughing now because it's funny,

but yesterday I was not laughing.



We're doing a little tasting experience.

Properly launching the cans to consumers,

having some fun,

getting a little feedback.

The priority for us is going to be

getting feedback.

Right? This is going to be our first shot.

Oh, hi.

JAMIE:

Our brand is called Bonbuz.

We have ready-to-drink

functional beverages.

-We're doing a taste test.

-Against similar types of products

to see which one you like more.

FAY:

To have Jamie, who is

our head of finance, come out

for this blind tasting experience,

it's so important because

how is this actually going to go?

-Let's do it.

-JAMIE: Okay, perfect.

This is a huge risk we're about to take.

Well, you guys are going to need

to turn around

-so there's no cheating.

-(laughs)

Bonbuz, Bonbuz,

Bonbuz, Bonbuz. ♪

-You look so cute.

-FAY: Thank you.

-You look

-I dressed up for you.

You look You look like a walking Bonbuz.

This is a really saturated market

right now.

You're seeing a lot

of non-alc, a lot of functional.

So, I just want to make sure

that this is the drink

that everybody needs to have.

That's why this marketing event

is incredibly important.

Honesty. Brutal honesty.

CUSTOMER:

The flavor is really light.

I like this one a lot more.

-Yep.

-Just like fresh.

I could drink this all day.

I don't like this one

as much as the other two.

Oh, this is my favorite.

JAMIE:

Okay.

Judgment time.

What were everyone's favorites?

-The second, without a doubt.

-The second and the last were like

JAMIE: Second and the last?

k*lled it!

Those are ours.

-Really? They did?

-No way.

Genuinely?

Seeing people say

that Bonbuz is their favorite?

So encouraging.

I don't really like

the aftertaste on this one.

-What are the favorites?

-Two and four for me.

-Yes!

-So, yeah, this was, this was

-This was four. This was two.

-k*lled it.

-Oh, wow.

-Oh!

This is why it's so important in business

to have a marketing event,

so that you have proof of concept.

The fourth one for me

is probably my favorite.

And the second one was a close call.

JAMIE:

Okay.

They love Bonbuz.

ASHLEY:

Every single person that came in

and took a sip of each one of those drinks

proved not only to Fay,

but to me, the investor,

that Bonbuz is number one

across the board.

I'm just, like, jumping up and down.

I can't believe we won

on a blind taste test.

The hardest thing is, like,

you're on the shelf.

-How do you get people,

one, to take you off the shelf?

-Right.

To give you a try against brands

-that they already know and they like?

-Mm-hmm.

But it's like, oh,

on a blind taste test, we win.

Which is amazing feedback.

Anything that you're learning

that you didn't know?

People are like, "I would drink this

throughout the day."

There are some people who are like, oh,

-this is more of like a c*ck,

like happy hour vibe to me.

-Interesting.

We've been trying to figure out

are we a non-alc replacement

or are we a functional drink?

And today it was like, oh, people

are going to drink this throughout.

I've said it before and I'll say it again,

we're a functional non-alc drink. (laughs)

So, mission accomplished.

Because we're competing

against some big brands

with huge dollars behind them

and our product is winning.

Yay.

Next time I see you is at the pitch.

-Keep it up. I'm so proud of you.

-Thank you.

(both cheering)



-So, Connie.

-Hmm?

I need your help.

Yes. That's what I'm here for.

What do you need?

We have to put together

this marketing event at Otium.

-Remember my favorite restaurant?

-Yes.

Chef Tim agreed and he's going

to add shito to the menu

to kind of showcase

the flavors of Ghana.

-That's amazing.

-My mentors are going to be there.

I have to prove to them

that the vision is attainable

and I'm the person to do it.

-And the global

condiment revenue is

-Skyrocketing.

It's about 140 billion.

I am thinking, how can I create

generational wealth,

creating stability

for the people around me?

My parents,

my siblings,

anyone that I'm able to support.

I have the potential

to make things better.

They want me to be confident,

and that's something that I doubt myself

and how do I show them

that I believe in this brand

and I'm confident in it?

Have you ever tried the power pose?

-Ooh.

-No, it's scientifically proven.

It works?

It raises your testosterone level,

apparently,

and, like, it builds confidence.

-Okay.

-So like right before you do anything

-And then just like put

your hands on your

-Yeah, yeah.

-On your hips and, like,

puff up your chest.

-Okay.

-Lift your chin up.

-I have to try it.

-Yeah, yeah.

-All right, you got to show me.

Yeah. It's like the confidence dance.

Yeah.

So you just walk in a room

and you just put your hands on your

I do that right before interviews.

Right before I walk in the door,

I literally stand there

and I take three deep breaths

and I'm like, "I got this."

-Okay.

-And then you walk in.

-I have to practice this

for the next couple of days.

-Yeah. Yeah.

I understand that it's important

to be personable

and let people trust

the person behind the brand,

but I know what I'm good at,

creating a delicious product.

I am a chemist. That's what I do well.

And I'm not comfortable

having attention on me.

So, this is going to be a challenge.

I'm putting in overtime ♪

I always stay on my grind ♪

Yeah, yeah, a girl's

got to work, yeah, yeah. ♪

-So, we'll put this

right here in the middle?

-I think so.

I'm really excited for people

to try these co-packer cookies.

I know. Up until now,

our cookies have always been

hand-scooped and hand-packaged.

This is the first time we're actually

going to be sharing cookies

that were made in, like,

a big automated facility.

This is going to be an exciting test

to see what people think.

You guys want to try some cookies?

Growing up as a woman,

I always wanted to prove myself,

especially to my Afghan community.

Part of that is why I became a lawyer.

Would you like to try some cookies?

Okay.

And now I feel like I need

to prove that this concept

is going to work, too,

and that I'm not just

going to make this big jump

in my career for no reason.

Would you like to try a cookie?

Sure.

All of our cookies are vegan

and gluten free.

-Beautiful.

-And they're all refined sugar free,

super clean.

-It's really good.

-Thank you.

-Thank you.

Does it taste vegan or gluten free to you?

No, it's really good.

It's, like, buttery.

The texture's a little crumbly.

-Ooh. "Buttery."

That sounds really nice.

-Yeah.

And they're actually

made with tahini. (chuckles)

-They're good.

-Thank you.

Does this taste vegan

and gluten free to you?

No, it's delicious.

-JAHAN: Thank you.

-TANIA: Yay. Thank you.

-Yeah.

-Would you like to try a cookie?

-No, thanks.

EMMA:

Tania and Jahan are so impressive,

but I've not really seen anything

from them on the marketing front.

-Oh, hello.

-TANIA: Oh, hi.

Fancy seeing you two here.

I'm interested to see how do they

interpret this marketing event

and can they create

something that's engaging

where they can make content

and actually use it?

What's the response so far?

-It's been really, really great, actually.

-No problem with the co-packer cookies.

EMMA:

Oh, that's really good. I'm so glad

that you're not seeing the difference.

So, talk to me a bit about marketing

because you don't do much of this, right?

So, the sampling we do oftentimes

at grocery stores or cafés

where we're already selling

to bring people back into the store

to buy Brune and introduce them to it.

With Brune Kitchen, marketing

is going to be absolutely essential.

It's a really expensive product

and it's a refrigerated cookie,

so it's not easy to find.

My expectation was way higher,

and that's why this stuff,

like your visual, how you tell the story,

becomes so important.

Because what happens

when you're not there, right?

It's like this has to do

all the heavy lifting.

I don't know if I'm just being critical.

I'm not sure I'm following it

as you've intended.

We already felt a little bit of pressure

going into this marketing event.

Now, this feedback from Emma,

it's definitely a disappointment.

There's so much work to do in this area.

And while they're brilliant,

brilliant businesswomen,

the creativity is really lacking

on this front.

At the end of all of this,

there's just the two of you.

And so one of you being full-time,

and absolutely dedicated

to the business is going to be a must.

Like right now, you can manage it

and get back to emails at 7:00 p.m.

When your business takes that step up,

that won't be the case anymore.

And so I think that's the big thing.

We're both kind of ready to go all in.

I think we'd probably go at the same time.

I think you're right on the precipice

of that being the right decision.

I would like to see you

with one more committed retailer

before you quit your job.

At that point, you're being realistic

about where you're at

and realistic about

what it's going to take

to get to where you need to go.

-Yes.

-You two have done like a real journey.

Yeah, we've accelerated a lot of things

we wanted to do, thanks to you.

-Yeah.

-So, we're excited to share it with you.

That makes me so happy.

I'm like, "Bring it on."

(laughter)



-You nervous?

-To talk.

It's our first podcast.

It's gonna be great.

Purely from a marketing

and branding standpoint,

being able to go

on our very first podcast,

it's a really good way

to rebuild consumer awareness

about the future of our business.

-Hi.

-Hello.

STACY:

Now we're reinventing All Better Co 2.0.

We decided that we're gonna kick off

the All Better Co. podcast tour.

The ability to share our story

and get people hopefully bought into,

like, where we're heading with it,

that's what we want.

If you guys are ready,

we're gonna get going.

-Let's do this.

-KELSEY: Okay.

Hey. Hey, everyone.

Welcome back to another episode

of Whiskey & Work.

The skincare brand All Better Co. is

going wild this summer,

so I am thrilled to introduce you

to our incredible guests today,

Stacy and Merav.

You have a lot of different products

that are rolling out,

but do you have, like,

a favorite right now?

Mine is definitely

our Don't Scratch That Pen.

But mostly because

it's just become such a saving grace

for my entire family.

The goal for us is we're reinventing

mom's first aid kit.

So I think our roadmap for what's

on the horizon is-is really

what I'm excited about.

-Oh, my gosh.

-MERAV: Get ready to clean out

the drawers in the medicine cabinet.

We want to bring you

better versions from a trusted source.

KELSEY:

Oh, my gosh. It's time.

It's time for that, too.

STACY:

I feel

so optimistic and excited

to bring this version

of our business to people

because it makes so much sense.

And now I know that people

want it and it's just

very nice to get the validation

going into our final pitch.

This was so fun.

-This was great.

-KELSEY: Yeah.

BOTH:

Thank you so much.



-GLORIA: I'm gonna go find Chef Tim.

-CONNIE: Okay.

-Remember to breathe.

-Okay. Okay.

-Okay? Remember to breathe.

-Okay.

-Hi, Chef Tim.

-TIM: Hey.

-How are you?

-I'm good. Good to see you.

Good to see you as well.

Thank you so much for today.

-Definitely.

-Thank you for saying yes.

-(laughs)

-Yes. We're excited to have you.

We-we had a lot of fun.

-Yeah?

-Developing the menu.

Oh, my goodness.

It's a dream come true.

A manifestation come true.

As a small brand,

collaboration with a world-renowned chef,

something that I didn't think

was attainable for me, is

unbelievable.

It says Gloria's Shito

on the menu.

My cup is overflowing.

Okay.

(chuckling)

Um

Let me get you doing a quick little trend.

Can you please come step over here?

Today I have with me

my social media coach, Andrea.

-Love that. That was magnificent.

-Yeah.

Also, my photographer Allesandra

will capture the event.

This is my chance to show my mentors

that I can step up to the challenge

and confidently be me.

-Hello

-(gasps) Kathleen.

Hi.

I am so happy you're here.

I really wanted you to be here.

You nailed it, girl!

It was your words.

I heard you,

and I was like, you know what?

I know exactly what I'm gonna go do.

ASHLEY:

So I'm bringing a surprise guest,

my friend Bozoma Saint John.

Gloria is going to be so excited.

Hello, Gloria.

(squealing):

What?

-We brought a special guest for you.

-(laughing)

-Hi!

-Special guest.

-Hello. Hello.

-GLORIA: Bozoma?

BOZOMA:

Yes.

Bozoma Saint John is a marketing genius.

-Bozoma.

-Yes. (chuckles)

She's also from Ghana,

so I felt like her meeting Gloria was

the perfect combination

of being able to talk about

how Gloria's Shito can scale in America.

(Bozoma laughs)

I'm glad to be here.

I'm glad to be here.

-Oh, my goodness.

-I'm glad to help.

She's a Ghanaian woman, a Black woman,

and I've been looking up to her

for the longest time.

-Bozoma is sitting here.

-Okay.

GLORIA:

I can't believe

she's here, like that's crazy.

And that's more pressure on me.

-GLORIA: Bozoma.

-BOZOMA: Yes.

I see you, like, a woman like you

-Aw. Yes.

-and

I just knew that I just had to keep going.

Oh, that's so great.

ASHLEY:

I decided to invite

Bozoma because she knows

about the culture and the richness

behind a shito.

So I want to see what Bozoma thinks

about Gloria's Shito.

Hi, everyone.

-Oh, perfect. Hi.

-Oh, there she is.

Thank you so much for being here today.

My heart is full.

I started my brand because

I was so passionate

about sharing my cultural cuisine

with the world,

'cause I just know it's delicious.

Thank you so much, Chef Tim,

for opening your heart, opening your mind,

and helping me put together

this amazing lunch.

-Thank you very much. Thank you.

-Yes, Gloria.

-Gloria!

-(cheering)

TIM:

First course, we have Hiramasa Tartare,

and the second course is a Burrata,

so I'm making vinaigrette

with the chili oil

and that tomato cuisson.

Give it all to me.

It's Oh

-It's the real smell.

-Of course.

-Girl. What?

-ASHLEY: It's the real smell!

Okay, first time, first time.

-First time for everything.

-All right.

Mmm.



-My eyes are watering.

-Yeah! (laughs)

That is fantastic.

That's the way you know.

(mimics clearing throat)

(mimics clearing throat)

Yeah. Nicely done. Yeah.

ASHLEY:

Honestly, it was like a sigh of relief.

I'm sure that

Gloria had a sigh of relief, too,

that Bozoma loved it, but also for me.

Look, I'm very proud of you.

In Ghana, everyone is so passionate

-about their recipes.

-BOZOMA: Yeah, yeah, yeah.

And so I put my name on it

to take accountability.

-Yes.

-If someone doesn't like it

It's Gloria's.

It's mine. Go make yours.

-BOZOMA: Right.

-(laughs)

-GLORIA: And then

-You tell them, Gloria.

Just the idea of all this confidence

that we've been able to pull out of her,

it's absolutely perfect.

And it's supposed to be spicy.

And I'm so impressed.

She's capturing everything

for social media.

Now, question.

Why do you have medium on here

when it's clearly not medium?

I think it's misleading.

Is the only problem.

So this is on the high side of medium.

-It's not quite spicy.

-It's hot.

-It's hot?

-No. No. This is hot.

ASHLEY:

Even Bozoma

agreed with Emma that this is a little bit

too hot for the American palate.

So I hope Gloria can hear us because

the heat needs to be taken down

just a little bit.

Or let's add a medium SKU.

Just hearing all the feedback,

what are you walking away with

from this lunch right here?

No limitation, no hesitation.

Just getting it done, going for it.

-I love that from you, Gloria.

-Yeah.

-That's on the Post-it note on the mirror.

-Yeah.

-100%.

-ASHLEY: I love that saying.

-I'm stealing that.

-EMMA: Yeah.

-ASHLEY: No hesitation.

-EMMA: No limitation.

Whoo!



You okay?

Yeah.

There's so many things at once right now.

Ken and I were woken up

at 2:00 in the morning

by a call from my mother-in-law

that my father-in-law had passed.

(sighs)

There's a lot of life outside of

all of it.

So

Figuring out what that looks like.

Funeral is gonna be Monday at 2:00.

Do you need help with anything?

I don't know yet.

We'll see.

It just feels like it's

all the things all the time.

Wanting things to go well

for the business.

(sniffles)

Being supportive of Ken and his family

and being a mom.



STACY:

This is life,

and this is the life

of a working mom entrepreneur.

There's

There's no boundary. Yeah.

no separation of our work

and home life.

But we make it work.

We make it happen.

Because there's a lot on the line.

Listen, he was an investor.

He and my mother-in-law are, like,

cheering us on.

They want us to win, too.

-Well, now we got to do it for Lee.

-Yeah.

Our final pitch with Emma and Ashley

is around the corner.

And the truth is, we have to get to work.

So the goal is that we are reinventing

and are gonna get ready to launch

All Better Co. 2.0.

MERAV:

Mm-hmm.

And that we are going to work to develop

a strategy to get into R&D

for the products

that will create a suite

of products to fill out this category.

And the three products

we're starting with are

the bandage,

the ointment, and some form

of, like, antiseptic cleaning something.

And we're gonna create a plan

to get us there.

-Mm-hmm.

-Okay.

Baby, don't you cry no more ♪



Let the memories fade ♪

How do we want to be able to present

this new iteration?

Yeah, that feels scary for me

because going into that,

the first pitch felt so easy

and natural and clear,

and we have our products,

and we can speak to them so easily.

Now we're gonna go

into this pitch with an idea.

An idea. Yeah.

And that feels very different.

Now I'm scared.

There's fear.

Both of our families have

sacrificed a lot.

We have a lot at stake.

And we're all in.

We believe in this so much.

Failure is just not an option.

We just get one life ♪

We just get one life ♪

We just get one life ♪

We just get one life ♪

We just get one life ♪

We just get one life ♪

We just get one life ♪

We just get one life ♪

We just get one life. ♪