01x04 - Episode 4

[bunniefuu]

[pensive music playing]

RAGE

[Victoria] It was a milanesa
and a cachopo, right?

-Mm-hm!
-The name threw me off.

Way better and way more delicious
than I imagined.

I mean, for real, though,
what kind of name is cachopo?

-Right?
-It's local food from Spain.

[register beeping]

[register prints tape]

[register resumes beeping]

-That's it.
-Hello.

-Hi there.
-[register beeping]

-Excuse me, but you're Adela?
-Yes.

I'm Cati. You don't remember.
We went to high school together.

-Ah, yeah, of course. Cati.
-Hi.

I didn't recognize you.
You've changed a lot.

-It's been a long time, yeah?
-You bet.

-You also changed. How's life going?
-Mm-hm! Life's great.

I just came back not long ago.
My father died.

Oh, no. Wasn't that a long time ago?

My daughter Tina moved away recently.

She has an amazing job
and doing really well.

But my mother needs me right now,
so here I am.

Sweetie, sometimes
you just have to be there.

-You're still here, huh?
-Yes.

-Now it's mine, though.
-Huh...

-Do you want anything else?
-No.

Here, I'll use small change.
It'll come in handy for you, right?

-Sure, hon. Thank you very much.
-Thank you so much. Have a good one.

-Welcome back to the neighborhood.
-See you soon.

See you. Have a good one.

[woman speaking in Spanish on TV]

[woman on TV laughs]

[keys jingling, then door opens]

Ma, could you please
turn the TV down?

Okay.

[people continue speaking
in Spanish on TV]

Ma!

Ma... Give it here.

-[TV volume decreases]
-I'll make you lunch now, okay?

[tense music playing]

[TV volume increases]

[people continue speaking
in Spanish on TV]

Maybe this way...

you'll feel a bit more relaxed.

-"You'll feel a bit more relaxed."
-Shh... Come on.

[whimsically disjointed
music playing]

Eat it up.

Very good.

[sighs]

Open.

[doorbell buzzing]

-[sighs sharply]
-[coughs]

Hold on. Hold on, I'll--
Hold on, Ma. I'll get it, okay?

[groans]

-Yes?
-[man] Good morning.

I have a certified letter
for Pilar Elegido.

[Adela scribbles rapidly on paper]

-Thank you.
-[man] Thanks. Have a good day.

Ma...

You haven't paid the rent
since Dad passed away?

"Since your dad passed away?"

Mr. Pardo? Hi, Mr. Pardo, I'm Adela.

-I'm the daughter of Pilar Elegido.
-[disjointed music playing]

I know. Look, this is
a misunderstanding, Mr. Pardo.

No, no, I understand.
I'm upset too,

but we'll pay you
as soon as possible.

Pardon? [stammers]

How much? How much?

But what?

[stammering] Mr. Pardo--
[exhales sharply]

Hey, Mr. Pardo, could we meet
to discuss the possibility

of paying this in installments?

What about-- Tomorrow? Of course,
yes. Where? Sex? Sex. Sex?

Sextante Street. Mm-hm...

Hello?

[intriguing music playing]

[Adela sighs]

[coughs]

[heaves, then continues coughing]

Shh...

Shh...

Oh...

[blows raspberry exhaustedly,
then sighs]

[groans]

Ugh... "a waitress." No, not anymore.

No way.

"Customer assistance,"
"telemarketer."

Terrific.

Oh, come on.
"Technical services"? No, no, no.

[doorbell ringing]

-Oh, Adela, what do you want?
-What's that?

-What color is it?
-Red.

It closes your pores.
What do you want?

I wondered if you could lend me
something cute and elegant.

You have such good taste.
I have a job interview.

-What kind of job?
-It's an office position.

You need a jacket suit, then.

I'll lend it to you,
but mess it up with smoke.

Don't worry, I quit smoking.

[eclectic music playing]

Careful!

You're a sight for sore eyes, Adela.

Espresso, double shot.

-You look so beautiful.
-My fingernails need to be done.

-Nobody notices that.
-Yeah. [chuckles]

-No, no, no.
-Are you sure?

Mm... Just a little.

I'll give you a list of names
to call from home,

which is more convenient for you.

Though your billing scheme
will be different as well.

-You get commissions by sales.
-Oh, commissions, good.

-If you don't sell, you don't earn.
-No.

-Is that clear to you?
-Yes.

You'll be on a three-day trial.
Everything is already set up.

You must follow a protocol, but
it's mainly about staying organized.

Of course.

Organization will be
your best friend.

First, your call script
should be concise, polite,

and introduce yourself briefly.

Second, state the purpose of the call
without letting the client interrupt.

Third, describe the service, the
Relax Rate, which you're offering.

And fourth, the closure,
which happens

only after you've made the sale
or if a client hangs off on you.

-You cannot hang up on them.
-I cannot hang up, no matter what.

Do you have any questions?

Well, I assume you have a guide
or a manual with the instructions,

something I can refer to
if I need more information, right?

[sighs] Concha?

Thank you.

-The worker's guide.
-Ah... Fantastic. Thanks so much.

[intriguing music playing]

[tires screeching]

-[intercom buzzes]
-[clears throat]

So you don't have the money
to pay right now?

-No.
-So why are you here then?

I came to tell you
that I've landed a great job

and that I'll have enough money
to pay off the entire debt in full

and clear everything up.

My mother has senile dementia.

As I imagine you're aware,
it makes things harder.

Okay, first let me point out
that the lady is your problem,

your house, your responsibility.

You can't blame me
for this situation, all right?

And second, are you aware
how much more my profit margins are

from my tourist apartments

compared to the ones
from my regular housing units?

I don't know. A lot? A lot more?

A lot more.

Yours is one
of the very few apartments

I still have rented to families.

For me, it would really be
so much easier and more profitable

to let the eviction take its course

and transform it
into an apartment for tourists.

[sighs] I don't know how interesting

the neighborhood
will be for tourists--

These days, any neighborhood

has become quite interesting
for tourists. Hmm?

Let's see.

This is a business that ensures
my family's well-being and future.

It's not an NGO. So don't come here
to make me feel sorry with that face.

-Hmm?
-Hmm.

You people are the ones
who've dropped the ball.

You haven't paid me in ages,

but now you're asking
for special treatment.

How about we try this instead, hmm?

Pay me by the end of next week
or I'll put you out on the sidewalk.

Hmm?

[minimalistic, ethereal
music playing]

[cell phone chiming]

-Marga, what's up?
-You called me, didn't you?

Oh, that's right. Sorry.

I just had a question.
It seems Emilio is your neighbor.

-Did you know?
-What Emilio?

What do you mean?

What other Emilio, Marga?
Emilio Duran?

Hmm... Well, yeah, I knew about that.

But I honestly thought
it would be better not to tell you.

I would have preferred to know.

Anything related to that individual,

feel free to tell me about it,
all right?

It upsets me, but I prefer to know.

Okay, fine, I will.

But you know, it's not like, um...

I'm going. Ciao.

[cell phone beeps]

[sighs]

"The amenable, concise
and simple tone is important."

Very well. Right, let's see.

It's perfect.

[sighs]

All right. [clears throat]

-[man 1] Hello?
-Mr. Francisco Abalos Andujar?

-Yeah, that's me.
-Good afternoon.

Let me introduce myself.

I'm a sales agent
for the new Relax Telephone Rate,

and I'm reaching out to see how much
you currently pay for your tele--

-[dial tone beeping]
-[scoffs]

-[phone beeps off]
-He hung up.

[sighs]

It's fine.

[sighs] Okay.

[beeping on keypad]

[dial tone beeping]

-[man 2] Yeah?
-Hello, good afternoon.

-Am I speaking to Alberto Rodriguez?
-Yeah, what do you want?

Let me introduce myself.
I'm a sales agent

-for the new Relax Telephone Rate...
-[groans sharply]

-...and I'm reaching out to--
-I can't talk right now, sorry.

-You there? Hello?
-[dial tone beeping]

[TV turns on]

Oh, no, not now. Hey, Ma!

[man speaking in Spanish on TV]

[TV turns off]

[peculiar music playing]

[TV turns on]

[man speaking in Spanish on TV]

Ma, the remote.

Give me the remote, Ma.

Give me...

Give me the remote!

Give me the remote! Damn it!

You're so strong, for God's sake!

-[TV turns off]
-[sighs sharply]

[peculiar music continues playing]

[rumbling]

Yes, two lines
with 600 symmetrical megas,

and there's no fixed-term
commitment whatsoever.

[car alarm wailing]

-[sighs]
-[cell phone beeps]

Hey, Ma, I'll make your dinner
in a few minutes.

[dog barking nearby]

[car alarm halts]

[sighs]

Right. Don't lose them.

The batteries.

-[cell phone ringing]
-[sighs]

[phone beeps]

-Yes?
-Hello, Adela.

First day and no contracts.
What happened to you?

I've got several
ripe for the picking.

I'll take care of them tomorrow.

Remember, you're on trial

and some minimums
must be met or it's not--

-Don't you worry. Just trust me.
-[line clicks]

[dial tone beeping]

And he hangs up on me.

-[man speaking in Spanish on TV]
-[disjointed music playing]

[Vera on TV] Creative cooking.
Sustainable appetizers.

Health and pleasure
without coloring or preservatives.

The miracle of gourmet cooking
in a snap.

Tiny healthy details that,
over time, will change your life.

"--that, over time,
change your life."

-[cell phone ringing]
-[grunts]

[phone beeps]

Yes?

[man over phone] Hello, I saw
a missed call from your number.

Yes, thanks for calling me back.

Would you kindly tell me
your name, though?

My name? Why?

Because I have
to look you up on my list.

Okay, well, never mind.

I have an offer for you that I'm sure
you won't be able to turn down.

With such a lovely voice,
I won't refuse anything from you.

I'd like to... pfft--

I'd like to offer a phone rate
that's full of advantages

since it offers everything.

What's keeping you working
at this hour?

Are you seriously trying
to chat me up right now?

[scoffs] Well, you wanted
to talk to me about something, right?

Because, listen,
in order to register you,

I need to call you first.

So if you could kindly provide me
with your name...

My name's Antonio.
Excuse me, I have to go.

-Please, I need your last name.
-I'll call you tomorrow.

-Your last name, please.
-[dial tone beeping]

[pleading]
Hey, I need your last name, Antonio.

f*ck me.

[footsteps shuffling]

[disjointed music playing]

[flicks switch]

[fragmented choral music playing]

[door creaks]

Hey, Ma. Ma, no, please.
Please, I'm begging you.

I promise I won't take the batteries
for the remote anymore.

Ma, it's the only thing
that'll pay our rent.

For fu-- Give me the phone back,
you crazy old lady!

-Let go of it!
-[water splashes]

[exhales sharply]

If it doesn't work, I'll k*ll you.

I can't wait anymore.

[exhales shakily]

[muttering]
Come on, come on, come on, just work.

-Pray now.
-"Pray now."

-[cell phone beeps]
-Oh, it's back on. [sighs deeply]

"Oh, it's back on." [sighs]

[doorbell ringing]

I always catch you
in the middle of a stunt.

I wanted to ask you for something,
though you might not have it.

[woman speaking in Spanish on TV]

Look, Ma.

[quietly uplifting music playing]

See how great?

[TV sound switches to headphones]

[in gentle, hushed voice]
Let's see if this calms you down.

I wanted to offer you
the new Relax Rate.

It's called that because with it,

you'll have no shocks
or surprises on your bill,

-ensuring complete peace of mind.
-[dial tone beeping]

Listen, I'm calling to offer you
the new Relax Rate,

a deal that's too good to pass up
because it provides--

[dial tone beeping]

I'm offering a cell-phone rate

that you won't want
to miss out on because--

[man] You promised me fiber optics
three days ago, and no one's come.

You've charged me from day one,
I still have no Internet.

It's completely outrageous!
I've had enough.

-I'm gonna report you for this.
-Oh, good, ma'am.

If you're interested in the offer,
I'll transfer you to an operator

who'll help with the contract.

[woman] There's nothing I can do
until my husband comes.

He's the one who makes the decisions
about all of the technical stuff.

[dial tone beeping]

[sighs] Jesus.
Honestly, people really suck.

[in mocking voice]
"I'm not really gonna be interested,

-but thank you so much for call--"
-[cell phone chimes]

[Andrés] How are you doing?

Day two, and still, I haven't seen
a single client.

[sighs]

[keypad clacking]

-Eat up, Mama. Come on.
-"Eat up, Mama. Come on."

Eat now,
or you're gonna drive me crazy.

"Eat now,
or you're gonna drive me crazy."

[cell phone ringing]

[phone beeps]

-Hey, babe.
-Mom, I have some great news.

-We're all gonna be fine.
-[doorbell buzzing]

Better than fine.

Your grandma's not eating.
I'll call you back in an hour.

-[phone beeps]
-Hold on, hold on.

Morning.
I want the apartment empty on Friday.

What? [stammers]

We've still got time.
You told me a week.

You're not gonna make it.

The sooner
that you come to terms with it,

the sooner the agony is over.

No. If I get the money before Friday,

you can't legally
kick us out of here.

[groans]

-Hey, sorry, sorry, sorry.
-Yeah?

With all the commotion just now,
I didn't even offer you anything.

There's some beer inside
if you want to come in for a while

and we can talk.

Okay. Okay, fine.

Wait. Uh--

No, I'd better not.

I prefer the money, so... Uh--

[slams]

GROCERY STORE

[intriguing music playing]

A bottle of cognac.

I'm gonna roast up some meat.

Sure.

Yeah, I know.
Fixed term, that's right.

They hung up on me, so...

This is an offer
you can't afford to turn down.

Are you familiar
with the new Relax Rate?

-Hello? What? No more.
-[dial tone beeping]

[cell phone ringing]

[groans]

What is it? Yes.

-[phone beeps]
-Yeah?

Hello, beautiful. It's Antonio.

I've been trying all day.
Your line's been busy.

Because I'm working.
That's all, Antonio.

Will you give me
your last name, please?

My last name? [scoffs] What for?

Because I have to go through
my list here, find your name,

and make sure to cross you off.

Oh, I don't know
if I want you to cross me off.

Oh, come on, Antonio.
Just give me your last name, honey.

Well, I don't know your last name
either, and I'm not angry.

Come on, I'm not angry at all.

Okay, let's see.
Are you Antonio Becerra?

I could be.

I need to check you
off the list to say yes or no.

-Are you Antonio Cuenca?
-That suits me more.

-[sighs]
-Do you know Cuenca?

It's nice. I'll take you one day.

Oh, Antonio, honey,
I don't have time for this.

I just need to talk to you
about a brand-new phone rate

that we're currently offering.

Talk to me about whatever you want.
I'll listen.

[giggling]

I don't know what to say.

[disjointed music playing]

[grunting]

[groaning]

Ooh--

[exhales shakily]

[dishes breaking]

[grunts softly]
Oh, my God, f*ck. Ma! Ma!

-Ma, please. Please, stop it already.
-[cell phone ringing]

I'll make you milk and cookies now.
Oh, sh*t...

-What's up, Andrés?
-About time you answered the phone.

Nothing. Just no need to keep going,
huh? You failed the trial period.

But I still have time. It hasn't
even been three full days yet.

It's past noon, and you haven't sold
anything in two days.

This isn't for you.
But thanks for everything, huh?

[poignant music playing]

[sighs sharply]

[people speaking indistinctly
on TV over headphones]

[cell phone ringing]

[phone beeps]

-Yes?
-[Antonio] Hello, my sunshine.

How was your night?

[scoffs]

-Not so good, actually.
-Oh, why is that?

Nothing.

Listen...

would you like to meet in person?

We could grab coffee,
get to know each other.

Because you live in Madrid, no?

Yeah, but are we meeting like that,
without knowing my last name?

Doesn't really matter anymore.
I got fired.

Gosh, what are you gonna do?

I'm not sure.
I'll think of something.

I still have time, you know.

Have you thought of getting a tenant
to help you with the rent?

No, I haven't thought of that.

Though that'd be subletting.
It's not legal, but anyway.

Well... as long as the landlord
doesn't know. [chuckles]

The thing is where to put them.

Because your mother has the main
bedroom and you have the other one.

I don't mind sleeping on the sofa.

[intriguing music playing]

But how do you know
that my mother...? Who is this?

[knocking on door]

Who are you?

Aren't you gonna open it?

[ominous music playing]

Hello, my sunshine.

And you believed it? [laughing]

The thing is, I told you already.

It's, uh--
On Friday, it's all over for you.

You have to move out.
You'll be out of my hair for good.

-I can still get the money, though.
-No, no, I don't think so.

No. You're out of work again.
That's what you said?

[sucks teeth]

[dramatic classical music playing]

[lush choral music playing]

[inaudible dialogue]

[Nat] What the f*ck
is going on with you?

You haven't given me back
the suit yet.

[groans angrily]

What a f*ck.

[lush choral music continues playing]

[siren wailing]

They're here.

You tell her.

-Natividad Serrano Expósito?
-Yes, what's going on?

You need to come with us
to the station.

Will you let me put on
something more appropriate?

-Of course you can.
-Don't come in.

[sobbing]

[sobbing and panting]

[gasps, then whimpers]

[continues sobbing and panting]

[lush choral music continues playing]

Thanks for coming.

Can you hang this up there?

All right.

Do you know that woman?

Mm... No.

[in hushed voice]
Ma, I need you to wait for me here.

Don't move, okay?

[intriguing music playing]

[yelps]

[gate thuds shut]

Look, Ma, it has two doors.

Whoa...

Go right ahead.

Wow... Look, Ma.

[giggles]

It's so comfortable.

[TV turns on]

[indistinct chatter in Spanish on TV]

[Adela chuckles softly]

This is what truly makes life
worth living, isn't it, Ma?

It makes life worth living.

If this had been our life,
it would have been very different.

[in hushed, contemplative voice]
Dad wouldn't have been a drunk.

You two wouldn't have fought so much.

I would have been able
to sleep at night.

And he wouldn't have given me
those beatings.

[indistinct chatter in Spanish
continues on TV]

Then every year I would have
gotten a new Christmas present, Ma.

[sighs softly]

[Adela crying faintly]

Try to get some rest, okay, Ma?

[pensive music playing]

[crying]

[sighs comfortably]

NOW SHE'S IN YOUR HOUSE,
SHE'S YOUR RESPONSIBILITY

[surreal electronic music playing]

[music fades out]

[birds chirping softly in distance]